Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
The room was clean and spacious and the facility seems higher in quality than the price would indicated The staff seems untrustworthy. You have to put down a 2000 Baht (or 100 dollar) cash deposit when you check in. When I was checking out, the staff claimed that I had not put down a cash deposit and that I had used a credit card. When I showed them my receipt for the deposit, they magically "found" the record of my deposit and gave me my money back. There's also a tour/travel coordinator who has a desk next to reception. When I asked to book a taxi to the airport, I was told that the rate was 1,000 baht (the going rate everywhere else is about 800 baht), and when I started laughing, the guy said that he would give me a special rate of 800 baht. The level of deception and trying to take advantage of guests seems to know no bounds at this hotel.
hotel is only 1 year old They are sill in the middle of construction, and it doesn't say on the web site there is no half of facilities but they still charge for all.The pool is not ready, fittnis is is no ready, restaurant and bar is not ready another part of hotel is no ready. All you get is room for what you pay full rate for 4 star hotel and you are getting facilities for 3 star hotel. Only what is good about this hotel is because is only 1 year old and location what is no so important when you are on holiday and you are no harry nowhere. Don't west your money and if you got time you can check few web site and find much better hotel where they are not rip off gests My room was paid in full from hotel.com and kayak to hotel but on my arrival in hotel they ask for my credit cart and told me they are doing for security reason. I am back home already 2 days and on my credit card is still writing pending $105,50 but for what? Sorry this is no way to pick customer.I am trevelling a lot with my husband and my family as well but for sure I am no coming to this hotel again. By the way Phuket is our favourite destination and we are going two times every year.
location cleanse price rooms breakfast great pool good and simple hotel small room not fancy
Room was pretty clean. Showers were ok. This place is a rip off! They're Still in the middle of construction. There is no facilities. it doesn't say on the website that there is no facilities yet. The pool is not ready. There is no bar. Half of the hotel is still not built. All you get is a room. That's it! And Please be careful with your money! They charged me 216 us$ for a overseas phone call that lasted 25 minutes. When I asked the staff why it's so expensive they were really rude. So even if you get a good price for the room they'll find another way to rip you off. If you lose a umbrella they'll fine you top dollars!
the chikingout is not fliksabul
3 big swimming pools all around the resort, so each one is not very busy...
The big swimmingpool, nice wooden interioer and rooms, good balcony. Considering the price one can't complain inconvenient location and arrangements, for instance you needed to take hotel car to go to the swimming pool, could not live up to 5 stars, but good value for money.
Staff very friendly, huge room and bath, very clean good value
Convenience Reception desk staff service
4 star resort with 1 star service The responce of your gen. mngr. and staff, with exception of housekeeping whom were good, i might add the only ones. The balance were busy soliciting gratuities on a regular basis especially your pool towel attendant.
privacy cost of food & drink
The room are nice. The main swimming pool is very nice ! You can't come with guest...
every thing was excellent. there is no car to take you to your room after 12:00am and its long long way....
Great location - it is in Nap Padong but tucked away a little from the usual craziness of the Soi Bangla. If you want the craziness, walk for 5 mins. Also at 2 mins walk you have the beach which is gorgeous and less crowded than the beach area close to bangla soi Actually there is nothing that we didn't like
Hotel is quite noisy and cleanliness of the room could be improved
Location was perfect, not too far from the hussle and bussle if you want it and nice and quiet. I think the mini bar was complimentary? clarification in the room would have been useful.
Very quiet and relaxing. Reasonable sea view from balcony. Can't think of anything.
Location close but quiet. Beautiful hotel and I will stay again most definitely. Highly recommend it to anyone. This was not a major issue but I certainly think it will benefit the hotel further is to have more English speaking staff as it was difficult at times to communicate our needs to them.
The design of the room, the big size of the reception, the ease of use is very good in the rooms, the swimming pool.
The breakfast was fantastic and the stay was comfortable
it was modern and close to the night live it was still new and well looked after, modern and really neat
Friendly stuff, pool
In-room facilities are great with many nice touches like, internet TV, Pay Per View TV, cosy bed, nice bath tub!
Very nice hotel
It was a fresh and new built hotel in the heart of Patong. Nice staff, good location, fresh.
The Location of the hotel is perfect. During night nearly to 11 clock night till 1 clock midnight the hotel starts playing music with a singer ! it was really annoying, this hotel not recommended for families or old age people.
Checking out early. Hotel under major renovations and construction. Web site claims pool open in September, but on arrival discover will not be until new year. Constant noise from construction made stay totally unenjoyable. Checked out 5 days early, without refund, just to get some peace during holiday.
location, service the swimming pool was out of order
The surrounding facilities. The charging for additional guests Inc 1hr massage appointments. Will not stay again.
Twice, during our stay we recieved very poor attitude from the staff. The reason for this attitude was - as we were told by one of the staff - "you booked your reservation via the internet and it was a cheap rate". I have to say that the hotel staff were ok "according to the book". Leagally - I have nothing to say. But with this kind of attitude - I will not go there again.
great staff not yet 100% finished
We liked the breakfast and the pool. The hotel claimed we needed to pay more at check in. Changed that price twice while checking in. Switch and bait. The staff spoke poor English. The bathroom shower did not drain, but did run all over the bathroom floor.
Personalen, maten, designen, utsikten, skybaren. Allt i toppklass! En hotellupplevelse att verkligen längta tillbaka till! Bokade först 6 nätter, men det blev 13 till slut! Nej!
En härlig känsla at bo på detta designhotel, god mat, fantastisk personal och skön stämning. Saknade möjlighet till bra strand i närheten av hotellet.
massag badkaret på terassen, utsikten mot havet, härligt stort rum lite dålig service,
Jättebra läge, trevligt och stort hotell. Utmärkt frukost. Bra pooler. Dåligt tryck i duschkranen var det enda negativa i vår mening.
Med vetskap om vilka olika avdelningar som finns på hotellet kan man välja rätt och få hög kvalite. Okunnig är det som vilket annat som helst.Jag bokade om rum efter en natt. Relativt hög prisnivå
Its location to the beach, cleanliness of all areas, friendly staff, reasonable Restaurant pricing.
Close to Bangla road and nightlife.Plenty of resturants,bars and nightclubs close by and easy walking distance to markets and shops
Location Was made to pay upfront and given an inferiorer room to whAt was booked.was eventually changed rooms after much hassle with the manager
Hotel staff....rude..no politeness at all...
Short distance to the beaches, shopping, restaurants and pubs etc.Lobby is very spacious & comfortable to relax & the air-conditioning is very cooling. Free Internet usage provided in every rooms except using hotel computers at the Lobby. Also, the rate charge of 90Bahts is too exorbitant compare to other hotels. Now, most hotels provide free internet usage during our stay at the hotel.Children below 12 yrs. old should not charge for buffet breakfast.
Location, Pool, Price Staff need more knowledge and training about their jobs...most can't speak any English at all. We were put up in the main wing,which has very old rooms. The newer wing is better, but quite noisy as it overlooks the pool and karoke bar
the location of the hotel makes it so good and the hotel has three or four gates each gate takes you to different streets. the cleaning staff of the hotel they do some mistakes like what they did to and to my friends by taking the towels and not return it back so when you make check out they will consider it as missing item so you must pay for it.
I checked out next day early morning as I didnt like the room at all .
In room menu list write down mineral water is free but got charges, cause in room menu list write down free item and reception menu list free item is difference. If can pls update the menu list.
Thanks for having the comforts of home. I felt relaxed and welcomed at Patong Resort. I felt safe and I appreciate your reasonable price for the such a lovely hotel. Swimming in your outdoor pool was a favorite! Poor wifi in my room, but I was in Patong for fun... not for the wifi.
Ett fantastiskt trevligt hotell med bra poolområde och något att göra för barnen hela tiden. Bra service!
läget, de olika poolerna, Att rummet städades sent ofta vid 16-tiden, då man ofta tog en tupplur
Mycket familjevänligt. Bra läge , snabbt att gå till stranden , max fem minuter. Bra restauranger i närheten. städtiderna för rummen var otroligt dåliga. De kunde dyka upp på kvällen eller sen eftermiddag när de flesta ville ha siesta. Var mycket retligt att det inte städades på rummen på förmiddagen när man alltid var på stranden eller vid poolen.
Kanon hotel om man har barn. Allt var kanon bra
vi tyckte mycket om de olika poolområdena som de erbjöd
Allt helt fantastiskt hotel det absolut det bästa jag upplevt. Absolut inget
Hotellet har en mycket fin strand som gör hela vistelsen. Fantastiskt läge. Välj Junior Suits! Hotellet är mer 4 än 5 stjärnor. Frukostarna är ej ngt speciellt mer likt ett 3-4 stjärnigt hotell.
Bra läge, fint och rent, bra service. Mat under lunch tiden var lite dålig.