Plus: They made some improvements from my last stay. They were more accommodating and tried harder to impress.
Minus: The curtains in my room did close all the way. I am sure they can do better.
Plus: Everything was just exceptional.
Plus: Nothing stood out accept the gym. But they used the gym as a passage to the kitchen.
Minus: The fact that they only have one person that barely understands English. The restaurant's personnel is incompetent. There was too much noise when the wind blow from loose awnings in front of ...
Plus: Quite a progress compared to what this place used to be like, some floors (higher rate) have been recently renovated. Nice regular room you would expect at a 3* place. Breakfast is ample and good, ...
Minus: Personnel needs schooling (to be expected in such a remote place), no major complains, however, regular minor hiccups. No building ventilation or air conditioning, therefore if you are unlucky enough ...
Plus: Reception staff speaks better English than many hotels in Moscow. Major upgrades over The last years Made the hotel very pleasant to stay. And this all for very reasonable money.Impressed.
Plus: Great location, super-friendly service, free breakfast, free transfer to the ski resort - thanks, Severnaja, for a great holiday! Before moving to Severnaja we stayed in another hotel in Kirowsk, ...
Plus: On a sunny day, the location and proximity of this hotel to the lake and mountains are its chief advantages. On a rainy day... well, you are stuck to your room or one of those little lounge areas on ...
Minus: Some of the staff at the reception desk are inefficient. It took multiple reminders for our request to be addressed. Carpet floor in our room has not been properly steam-vac'ed in ages. The ...
Plus: Soviet-style hotel with decent comfort Large rooms Central location Good wi-fi
Minus: No English spoken at reception
Plus: Very comfortable and well presented place with good restaurant.
Minus: Wi-Fi signal was weak and unstable in some places. I was not reminded that breakfast was not included in the price at the time of booking. I was kicked out of my room at 11 pm, because it happened not...
Plus: Excellent food ,value for money. Nice place to stay and enjoy snow village,ski,snowmobile . Clean and comfortable.
Minus: At least some staff should communicate in English.
Plus: It is quite a new Hotel. The room layout is well planned.
Minus: They do not cater for other nationalities.They treat foreigners very badly. I was not helped at the counter while waiting my turn others would be helped before me. No English in the whole hotel. They ...
Plus: We lodged for 5 nights. The stress free environment, health emphasis theme, botanical emphasis was greatly recuperative to kick our work stress and daily grind life back home. The lodge was a hybrid ...
Minus: If a lodge is marketing to an English speaking customer base such as Booking, it would be reasonable to think that an English speaking staff member would be present to service you. That was not the ...