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501 West Church Avenue, Knoxville, TN
0,3 km från
The location is great for walking around downtown. The hotel was clean, and the associates were really friendly. Also, the fitness room has a decent amount of equipment in it which was nice. I wished that there was a sink and mirror outside of the bathroom. It would be helpful when you need to get ready and the other person staying with you can still use the restroom. Parking is expensive, especially considering that locust street garage is free on nights and weekends and that lot is right beside the Hilton lot.
Overbooking policy, which resulted in cancellation of our confirmed reservation.
Staff was friendly and room was cosy. Charged for parking
The shuttle took us right down to the old city where all the venues are and picked us up, but only till 11pm. Unfortunately the festival ran later than that. In an effort to ease the hangover on the second morning of the festival, we went to the restaurant at about 11 am, and the bar was closed. We asked for a mimosa and a bloody Mary and waited about 15 minutes with no drink. We went outside after we gave up and the server chased us down, offering the drinks on the house, but we were just over it at that point. One time before i stayed here and was having sex with my girlfriend and the manager actually called the room when we were done and asked us to keep it down. Thin walls, apparently. II'm going to the Hilton next time I stay in Knoxville.
Love the lobby! It's luxurious and makes the guest feel more sophisticated. The bathrooms were also top notch. The toilet was very loud when it flushed not allowing for quick middle of the night restroom trips without disturbing your significant other. The hotel room doors need hydraulics. Other guests slammed the doors and it was VERY loud. I understand people are having a good one but it should be quiet after a certain point. Hydraulics on the doors would fix that!
Nothing special about this place except the price. The location was not as close to our destination as we were told. Staff always seemed busy chatting with each other. Entrance ramp and deck area difficult. Way over priced for what you get. No place to walk dogs.