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Location location and location Nostalgia of 80s and 90s
The people at the reception desk, especially the afternoon person, were helpful and friendly. The room was clean and large enough to comfortably accommodate a family of 3. The breakfast that was included in the room rate was well prepared and got our days off to a good start.
Located in Altstadt, it was great for getting to the station, and also close to lively and not so lievly bars (depending on what you want).Self-service breakfast was good quality and plentiful.
it was near to everywhere i really enjoyed staying there, but it doesnt seem to be a 4 star hotel
Good location. Good breakfast.
Great location Lobby and rooms are dated
very friendly staff; larget breakfast buffet
I was only there for a very brief stay but the room was comfortable and the breakfast good
Enjoyed the location, the room size was more than adequate. Funky smells in the stairwell and elevator, parking was lacking.
clean efficent business hotel
Proximity to city centre
The location on Hohe Strasse is wonderful for people who don't have a car. Only a few hundred steps from the Hauptbanhof, it's very much worth the effort to get there. The room was quiet, and the ability to hear the bells of the Dom makes the mornings wonderful if you want to wake up that way - if not, you can close the world out and shut the windows. The room was perfectly clean and new looking and the breakfast room was bright and happy - the hosts very polite and nice. Reviews prior to 2007 may not be completely accurate due to a renovation that has made the hotel very much worth the money. We stayed there in late April 2007 during a period where the daytime temps were around 25 C/80 F - if we had shut the windows, the room would have become uncomfortably hot and there is no airconditioning. If you stay during warmer temperatures, it might be nice to find a small electric fan at any of the many department stores throughout the fussganger zone between Hohe Strasse and Neumarkt.
Location to town center. Non-smoking rooms would be welcome.
It is near attractions. Air conditioner is quit poor.
Good place near the cathedral. The street is very noisy.
It is central, very convenient for shopping and for eating out. It is open until late. The breakfast was good and plentiful, with a pot of coffee for each guest. The lady in charge made you feel welcome, as you entered, bleary eyed. The hotel is basic, the room cold, the facilities mean (e.g. only one small towel in the room), the desk staff indifferent to guests and sometimes brusque.
Location was good - close to Interzum Show Poor standard of quality for the price charged
Excellent location. Lift. Room space. Room lights (too dark). Old carpet.
just dont go to this hotel
The kindeness of the staff. I really appreciate their help. I certainly recommand this hotel to everyone the check in was planned for 2.00 and we had our room at 4.00
We loved the location of the hotel and the room itself was excellent! The large tub in the bathroom was really relaxing after a long day of driving.
Hotel staff were very helpful.
Location Business room is very small
location, breakfast furniture needs maintenance or replacement (wardrobe)
Both the standard of the hotel and its central location were absolutely excellent, especially during the start of Karnival.
location and service excellent. Comfortable rooms. I would stay here again, Great Value
Everything, especially personnel, who helped us with a car parking, search for a cafe with working kitchen (it was very late) and taxi
Excellent location, right in the centre of things. Close to the shopping and historic district. We had booked a double room and were given a tiny twin room. When we went back to the reception about this, they gave us a suite! I'm not sure we'd always get a suite.
very close to the shopping area in the city centre; easy to find and easy parking
the hotel was close to the cathedral, shops and the river also only two mins from central station.breakfast was lovely a choice of almost anything you wanted, the staff were very helpfull recomending restaurants ect.and the mini bar was included.
Very helpful staff. Very alert and professional. Unbeatable location The room was not up to standard for a 5-star hotel. There was a desk, but no lamp on or near the desk. The walls between the rooms are paper thin. I could hear every word spoken by guests in rooms beside me. One morning I was woken by the sound of the woman in the next room having what appeared to be a great orgasm. She probably was not that loud, but the walls must be without any sound proofing at all.
Good location, good service
This hotel is amazing! Not only is it in a great location but the staff and facility is superb. We arrived at the hotel at 3:30pm and our rooms weren't ready. To make up for it we were upgraded to a suite. You can see the cathedral out of your bedroom window which is fantastic! I would definitely stay here again. Nothing.
All the lobby staff were helpful and pleasant.
The hospitality of the stuff was outstanding. No
the room I had was facing the internal courtyard and was light and airy. There was no back of house noise to prevent me having the french doors wide open all night. The staff were very friendly and the refresehments and meals generous and delicious. The location was great, 15 mins to the Kolnmesse, across the road from the shopping area and next door to the dom.
Everything was perfect
Great location. Excellent service every step of the way, great staff. Delicious breakfast. Kingsized bed was really two beds pushed together.
professionnel and friendly staff. very good asiatique restaurant
Central location, 2 minutes from the Cathedral and shops. Parking was not easy - had to park in the multi-storey car park which was located 10 minutes away.
The location of the hotel is excellent, next to the Dome and main shopping street. The room was comfortable and very well maintained.
Its proximity to the Dom My only gripe was that the bed while comfortable was very soft.
The room was nice and the location was terrific. The breakfast and hotel staff were all anxious to accommodate any requests. No, everything was as expected or better.
The staff was friendly and helpful. The location near the DOM was good, and the room was clean and comfortable. If we come back to Cologne, we would stay there again.
Det mycket vänliga bemötandet. Nej
Servicen att nyckeln lämnades in på ett p-garage när hotellet var stängt.Frukosten var mycket bra. inget
Läge, prisvärt, flexibilitet
Ett mycket centralt beläget hotel med en bra standard för den prismedvetne. Rent, bra frukost och en underbar personal!
Allt var bra. Personalen och servicen var bra. Frukosten var fantastisk. Hotellet hade ett mycket bra läge. Det var lugnt och fridfullt trots att vi bodde i centrum. Finns inget riktigt och klaga på. Allt var till belåtelse.
Overshadowed by bad points below. The hotel was ok but we were locked out arriving at 2315 on our first night & had to find & pay for alternative accommodation. The flight was on time & I had previously rang the hotel to advise of our late arrival. Rather than apologise, the hotel sought full pay on departure. I paid only for the accommodation taken & now the hotel is trying to extract payment through my credit card guarantee. Amazing.
Location. Hot breakfast food, croissant, meatballs etc was provided in small quantities to the buffett. Therefore it had to be cooked fresh requiring a 15 minute wait. Reception refused to store left luggage on day of departure so I had to drag it to the railway station.
friendly and helpful staff at all levels.
location is in the center of the city. Located in the Altstadt walking distance to the shopping street like Hohe St and Schildergasse. 5 minutes walk to get to the Main Train Station and to the Dom Cathedral. Clean room and bathroom with free breakfast and wifi. I couldn't leave the baggage at the reception after check out.
All ok for the price!
Nice big 4 persons room. The beds could be better.
Mycket centralt läge, ändå lugnt. Bra frukost. Fräscht.
Bra läge och mycket fresh hotel. Incheckningen tog för lång tid. Mest beroende på www.booking.com
Samtliga i vårt sällskap upplevde ett mycket trevligt och gemytligt hotell.Städning och övrig service var utmärkt. Nej!!!!!
Vi fick verkligen valuta för pengarna! Personalen var hur trevlig som helst, läget kunde inte vara bättre....kommer att boka in mig på samma hotell igen o vill definivt åka till Köln igen. Jaana & Kristiina
Ett mycket bra hotell helt enkelt Hittar inga
Clean hotel with very helpful staff.
Staff were very helpful.
Family friendly feel very nice breakfast very clean room. The younger reception guy was very friendly and approachable. The wifi worked well when I first used it but when I returned after lunch it basically didn't respond even after they rebooted. Slight smell of smoke. In the room.
Great location, friendly staff.
breakfast The room smelled smoky and musty; the beds were uncomfortable; I was misled by hotel personnel about the price of parking;hotels in this price class elsewhere in Germany are in a whole different class of service and facilities; a family room in a hostel would have been better
The staff was friendly and responsive. The hotel is quaint and very nice but very small. It's small with tight spaces. I had to use one of the beds to put my suitcase on. I can't recommend this hotel at the price I paid per night but I would recommend it at a lower price.
nice cozy family hotel, with superb location (just 2 min away from DOM), very good breakfast and very nice personal. for this value it is just perfect. some times wifi is not working good, thats only small compalin.
Very central and yet in a quiet street without any disturbance from city centre traffic noise. Elaborate buffet breakfast. All staff are attentive and pleasant to deal with.
Great location. Great breakfast. Quiet. Friendly staff. Convenience of a parking garage located accross the street.
-great staff -clean -Amazing breakfast Overall amazing experience would recommended
It is close to rail station and main attractions. Good buffet breakfast, clean rooms. Internet is not available. Reception is not working after 22:00.
Location Wireless Internet was not available in room 5 - second entrance. State of the room not perfect (bits peeling off).
the localization electric wires without any protection
nice place good VFM
We were stayed room No.4, building 3. Location was very very good, near hauptbanhof, shopping street, in front of merto station!! It was a good room considering how cheap the room was compared to the others availlable. Room was very quiet despite central location. Breakfast was also good. They cannot accept any creditcards at the payment. Cash only. Someone pushed the doorbell of all the rooms and had been troubled at midnight.(only once)
Was a very good room considering how cheap the room was compared to the others availlable. Breakfast had a great selection of hot and cold food, Staff were friendlier than many other German hotels I've stayed at. Room was very quiet despite central location. You'll need a map to find it as it on a quiet little street. Also the hotel is split over a couple of buildings, rather than one large building. These are very minor issues and would not stop me reconmending this hotel.
They don't accept card payments so make sure you have cash to pay
Old towels that did not match... a little strange, but ok. Stains on chair and bed cover.
The staff was wonderful. The breakfast was excellent and well valued. They helped solve all problems created by poor communications. They charged well in advance of my visit and charged me extra when I arrived. They closed the reception and locked me out of the hotel by 22:30 on my second day. The rented my room to someone else with my luggage in the room. They had poor communication between staff members. They did not offer any rate decrease because of my scary experience of having no place to stay temporarily
Yes been on the top floor in the attic