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Location, room was ok, restaurant was better than others at railay beach Staff were poorly trained, unattentive and did not care about guests. Service in restaurant was slow. Hotel feels old, and expensive for what you get. Beach gets very noisy during day as boats come from Au nang
I absolutely loved everything about it. It's not exactly cheap but it's well worth having a splurge and staying there. I couldn't fault it. Nothing to say.
The view, the beach, the pool and my room's outdoor shower. The bed was very hard and the ac in my room sounded like a jet plane.
The accommodation was amazing ( i stayed in a deluxe bungalow) and in wonderful surrondings. The resort has been thoughtfully designed for the guests comfort. Two pools, the second of which is not near the beach and is much quieter. The staff were brilliant and always helpful. I recommend that you use the hotel airport transfer service to avoid a long walk accross the beach with your luggage. West Railay beach is beautiful and stunning location. No negative points to report - I had a wonderful stay
The location was amazing. There was a terrible smell of sewage. Once we kept the fan on for a while in the bathroom it would go away. But because the electricity goes off when you remove the room key it smelled for a while when ever we returned to the room.
Great location on beach and easy to get to after arriving by longboat.A very good breakfast with fantastic view.Good friendly service. Room needed a small table and chairs, and also not comfortable to watch TV. Not really deluxe as compared to similar priced hotels on Phi Phi or Ao Nang.
They were so rude that I was a single American female traveler even though I'm very polite. They over charged me 100 US dollars, that I now have to deal with when I get home. That's a lot in Thailand! Rooms weren't that cleaned. Pretty sure the "day bed" had bed bugs. Hated this Hotel!
Railay is the wonderful place. We enjoyed our holidays there. Thai massage is the best in Railay Bay Resort&Spa. A lot of boats near swimming area.
The West Railay Beach makes this resort. It's magnificent!
We liked the hotel, we had a great time there. We were undecided but this is the cheapest hotel on the West Coast on Railay (which is the one you want to be staying at). Decent value or money although the facilities are a little old but it does the job and it is conveniently located and staff is pleasant and promptly responsive. We booked for one night but we ended up staying for 3 nights. The massage at the hotel is of a great quality, the best I had in Thailand on this trip. I did not quite understand the choice of placing a pond of singing frogs right in the middle of the passageway to the beach, they were really loud at night. but otherwise no complaints.
As far as the location this was a great deal. You definitely want to be on West Railay. East is cheaper, but it smells a bit like an open sewer. We were just a minute walk from the beach with access to two pools, a tasty buffet breakfast and easy access to the other parts of the peninsula. No complaints!
the staff was very friendly! it was no problem to upgrade to a superior room (with air condition, a lot nicer than the "basic room").
Amazing room, cleanliness, staff was nice, right on the beach, good wifi It was very cheap for the quality by USD standards, but hotels on the east side that are pretty comparable can be found for much cheaper and just a slightly longer walk from the beach.
The location on West Railay is excellent The standard of the room was low and needed some updating
Beautiful beach! The best! The junior suites are a little older and musty.
Really nice hotel
Quartos lindos,modernos e aconchegantes. Staff muito atencioso. Restaurante com Chef excelente e café da manhã no estilo buffet delicioso! Infelizmente a Praia do hotel é um mangue, Mas mesmo assim tem a vista linda e da pra ir andando para Todas as outras praias tranquilamente .
The pool and the view were amazing. The trip to the airport was an adventure (truck, speedboat, golf car and taxi). The staff makes us wait a long time for the room.
nice little hotel, quite large standard room, very nice location, nice garden, friendly people breakfast is very poor
Great time at rayavadee! Strongly recommend. Incredible kindness of the employees very high level of service. Rooms are not rooms but beautiful villas, perfectly marrying the local style charm and modern comfort. Be aware that the beach is open to other people and it can be quite busy! You have your private area with your sunbed towels water though. But the access to the sea is not private only part of the beach is. We stayed at the pool which is awesome. Great restaurants especially the thai restaurant is awesome. Generally great experience! No
The room design, beautiful and romantic atmosphere and the serenity of the place. Just that there was no spa available during our visit. The restaurant is halal and does not serve liquor.
Such a pleasant resort, with friendly staff, a perfection location and huge clean rooms. Short walk to Railay East and Princess Cave, directly on Railay West / Sunset Beach. Nothing!
rooms were comfortable and nice. good breakfast but can improve on variety..hotel compound were serene however there was a really bad smell around the swimming pool area due to the close proximity of the mangrove side. hotel staff needs more experience dealing with guests..when we arrived for check in, the hotel didnt have our particulars and had no idea what should they do although i showed them my print out and also the confirmation email in my inbox. i had to wait almost an hour to check in
Bungalows are so nice.......
big room Not too much light in the bathroom