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The room was very nice and the view onto the park and Petronas Towers was great - The pool is tiny, not open to the sun, and closes early, since it is in the Sky Bar - The Sky Bar is nothing special, despite the view, as the music is too loud and the space too cramped to really be a comfortable place to hang out or enjoy the view
The view of KL towers no
i like the gym and the bar,staff were friendly and help. Room was ok too. In the bar the the staff were too forward to take your money after you purchase your drinks.
Big spaces, comfort, facilities and cleanliness location --- a shuttle to Bukit Bintang would be great to compliment the shuttle to KLCC
Its location and the view from room, especially the tower view room. Whole services in the hotel are very well. WiFi is not covered in each room.
Good proximity to Petronas Towers Lift access through room keycard
Got the tower view room which was nice and clean. What made the stay pleasurable was the location and the staff. Particularly the concierge. Koy is the best. He helped arrange whatever we needed.I will not hesitate to stay here during a future visit. Oh, and the view is spectacular.
location and atomosphere was so wonderful. The famous TWIN tower I could observe just in front of my room! Nothing!
There are two type of rooms. We booked the largest/most expensive room category to have a view on the Twin Towers but then just got a City View Room. Make sure to have "Garden View Room" when you book. This was disappointing. Plus on our side there was construction that went on until 10pm.
Concierge is the best. Thanks to Koy, nishant and gary
The staff were excellent. Component, informative and friendly. The location was right opposite the Petronas towers and we had a towers view room which was awesome.
The service was excellant, room was lovely & clean, shuttle service was great and handy no complaints
Apartment, household gadgets, cleanliness, location. Less breakfast option. Slightly away from eating options.
BIEN UBICADO, HABITACION ENORME, MUY ELEGANTE UN POCO SUCIO EL BANO
Breakfast is mediocre. Toaster machine is not working at the breakfast hall. Towels are out of stock. Reception staff are good.
Fantastiskt fräscht rum! Vi valde det minsta dubbelrummet och det var på 42 kvm. Poolen var jättefräsch även den. Stort pluss för tvättmaskin och torktumlar som inte kostar like mycket som dry cleaning. Närheten till Twin Towers, ungefär 5 min gångavstånd. Att det tog över en timme att få tag på housekeeping.
Utmärkt läge( promenad avstånd till Petronas Twin Towers, KL Tower och shopping), vänlig personal, en fin pool och avkopplingsavdelning med bastu var perfect för att slappna av efter en dag i city. Internet med användning av hotellets datorer ingick i priset. Vi bodde på en våning för icke rökare men ibland lycktade det cigg rök i rummet. Frukost var bra men för lite frukt (både urval och antal).
Att de kommer in och sprutar "beskämpningsmedel" under tiden då man bor där, de e väl sånt de gör på alla hotell. De gör det väl säkert bara en gång i månaden eller så men det känns lite så där när man vet om det.
Nara till det vi ville titta pa + typisak turistattraktioner.. Bra lage i forhallande till Turistcentret dar man kan lana internet gratis i 30 min. Var tvungen att aka ner till lobbyn flera ganger och fraga efter handdukar och paslakan eftersom dom glomt lagga in det pa rummet. Trots det ar helhetsintrycket gott.
The breakfast buffet two daily additional charges of 28 MYR and 5% not mentioned anywhere
Vänligt bemötande, fantastisk service, underbar miljö, centralt, rent och fräscht, spa, träning och shopping Nej
Hotellet har ett bra och centralt läge med en fantastisk frukost. Personalen var väldigt vänlig och serviceinriktade. Städningen kunde varit bättre.
Hotellets lage,narheten till monorail och shopping runt hornet ar perfekt.jattefin frukostbuffe med olika alternativ.atervander garna igen. Nej ingenting.
Från bemötandet i foajen till den lilla natt dikten man hittar på sängen, när personalen varit och vikt upp för natten, bevisar att man är en önskad gäst , oberoende plånbok,nationalitet,utseende...alla är lika mycket värda på shangri-la.Härligt hotell med mycket bra personal.
I stay there every year No, I like the hotel and its staff
Hotel was presented very well, room was excellant, very clean and in good order. Staff were very helpful and friendly Our only criticism was the coffee served at the pool bar was awful.
Large comfortable bed with good outlook. Close to all facilities. Friendly staff. Good swimming pool and tennis court.
The swimming pool which my daughter had spent hours in it. It was very nice of the hotel to have a cake for our anniversary. It think it was very special for us to come back and to find a cake for us. Hopefully we will be back for our next honeymoon. We had our first there and this was our second five years later. There was a bug, crocroches in the bathroom and we asked the for someone to spray the room. The room was fill with the bug spray and we could not open the window. That was not a plesant night for us as we breathing in the bug spray all night.
The location near town. security is good. Hotel is run down, service is poor, need to keep remind our request for room service. Hotel staff not much knowledge.
Hotel has an high standard and plenty of services. Staff is friendly most of times. One of the girls behind reception was kind of rude.
Staff not very helpful Far from shopping and action. Although very close to train, it came every 15 min and was inconvenient to change lines. Was not 5 star service, as we stayed in West Wing and was suppose to be 5 star.
Have stayed previously and was not disappointed this time. Excellent customer service. Helpful staff. Good location. Good food. Price of the Internet connection was ridiculous. Budget hotels in Europe supply in-room internet for no charge yet the cost per hour here was exhorbitant.
the location is very good, easy excess to down town shopping area and walking distance to petronas towers they didnt treat us as a honeymoon couple,even though i informed them that we are coming for honeymoon
Personalen var lyhörd för ens önskemål. Internet i deras business center kostade för mycket så vi gick till ett närbelaget internet café där det kostade en spottstyver. Sängen i vårt första rum var på tok för hård, som att sova på en planka, Inte bra för ett ***** hotel.
Fantastiskt hotell för pengen. Vänligt bemötande och väldigt serviceinriktat. Nej!
Ett fantastiskt hotel.Känslan var att det bodde celebra gäster här.Det var ofta röda mattan ,poliser ,tjusiga bilar utanför entre`n.Rekommenderar varmt detta hotel. Vägen till varuhusen var lite mörk
Ligger centralt, gång avstånd till shopping. Lyxig restaurang med bra frukost och fina nya rum. Ingen gratis internet, man fick betala 15 Ringit per timme för att låna dator med internet.
Hotellet är väldigt lyxigt, och rummen stora och fina. frukostbuffen fantastiskt. Ligger bra, kort taxiresa till chinatown tex. Men bästa tipset är att inte lämna hotellet.... det enda negativa var att en avgift tillkom på rummet, trots att när jag gjorde bokningen på booking.com, så stod det att det var totalpriset. hade bokat två rum, fick betala ca 300kr på plats, tror det var någon skatt.
Vi bodde pa hotellet under var brollopsresa och tyckte att det var helt fantastiskt. Laget var centralt med narhet till de stora sevardheterna i staden. Fint rum och bra service. Mycket bra varde for det pris vi betalade.
perfectly suited for business traveller, excellent club lounge facilities, room perfect!
The room of course. I love the room from the interior design to the furniture, I really had a fantastic stay just for even one night ! None, but I would like to note to other hotel guests to always check the towel for stains (whatever you can imagine that is), but understand that this isn't really the hotel's fault because laundry is usually out-sourced.
It is a great hotel. Only 2 stops from the Golden Triangle. Staff are very professional and the rooms are tastefully decorated. The facilities are fantastic. Great Gym & Pool. Fantastic restaurants N/A
luxury and good design , very clean and new , nice bathroom with facilities , and good price . i like it at all . it is a new hotel so most taxi drivers do not know the location ...
Very very calm and no noise Dress code
The staff at GTower (and Malaysia in general) are fantastic at providing world class service, if you like to work the staff, these guys will be there at your every request promptly and enthusiastically. The hotel was extremely well priced, decor was great, was well appointed facilities and Amneties. Only negative was the lack of sound proofing from the city hustle and bustle taking place 24/7 in the streets below. This was only for one of the rooms I stayed in, the other room was fine.
It's new hotel design concept, the use of the Club floor facilities which is excellent Not well sign posted on how to get to hotel reception , complicated changes of lifts
Excellent Hotel Facilities, and location of the hotel. Brakfast buffet needs improvement. The quality of the food is excellent, but it lacks of diversity.
The rooms were quiet, no outside noise from traffic.
internet is very slow so slow it was painful to use
Good view & beds are very comfortable
The location, space in the apartment.
Wonderful and extremely spacious rooms, with all amenties for a young family, great location, <5 mins walk from Twin Towers and shopping center, and 1 min walk to a very nice park in front of twin towers. Good breakfast, wonderful location for breakfast. Very inconspicuious entrance. First day I walked right past the hotel without noticing it.
Breakfast choice is limited
Room size, laundry Resturant, breakfast
Hotel staff very helpful and the room facilties were excellent
The bed mattress and pillows were so comfortable Very old TV sets and don’t have plasma like other new hotels, also the DVD was very old and breaks down all the time... The couch in the living room was very uncomfortable and did not have any back cushion. The breakfast food selection was very poor for Arab people. Arab people don’t like cooked/greasy food for breakfast. There was no business center and only one computer at the lobby for internet usage which had very poor monitor, slow speed and always busy.
Clean appartments, nice location poor breakfast
Det centrala läget och den bra servicen som fanns.
bra faciliteter, bussines center och ciggar rum. Personalen är inte så trevliga och dåliga på att följa upp. Bad om internetkabel flertalet gånger, de skulle återkommer men inget hände. 4star är inte riktigt samma som 4 star i thailand, de ligger långt efter vad det gäller service.
Mycket hjälpsam personal, rent och stort rum med bra internetkoppling. Utmärkt frukost Inget speciellt som jag kan peka på.
helt okey, bra mat och service nej
The room was big No restaurant, I asked for ice, the did not have any .
Considering the location, The face is reasonable price. There were enough parking lot which was very convinient. When I check-in, the reception employee made me slightly uncomfortable because he changed the room I arranged. The room condition was unclean so I felt it was not cleaned properly.
Great hotel overall. Will stay there again. Location is next to the central shopping area, as well as the Food street. Staff was very helpful as well. Love the bathroom, bed was comfy!
Highly professional in every respect. Makes the other Westins pale in comparision. Rooms are stylish and VERY CLEAN.
I have stayed in this hotel since the first week it opened while travelling on business. The staff are great, X on the management Team is their hidden asset ! Nothing too hard to help or please. The beds are second to none, QBA Bar downstairs is great and the food variety in the hotel and nearby fantastic. Its located right in the shopping district from anything from clothes to computers and the rest. The Executive lounge was recently redone and is great. Get a Suite if you can ! Which is very comfy, surround sound and the bathroom to enjoy a view from
Modern, stylist and prestige hotel. Staff so freindly. coctail at executive lounge absolutly delicius. and hotel taxi for 6 ppl is convinient. suit for family or group trip.
Hotellet känns lyxigt och ligger centralt med bara några minuter till Petronas Tower och shoppingcenter.
Nagot jag tyckte var trevligt var Sky baren dar det serverades kvalls te/kaffe med tilltugg gratis till hotellets gaster mellan pm9-pm11. Nej