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restaurangen ligger i källaren som kan vara lite tråkigt maten på kvällarna inte så rolig
Professionell personal som ständigt ville ge god service. Ett hotell där allt för en solsemester fanns.
Bra läge, god frukost Hårda sängar. För smala och dåliga kuddar. Lite lyhört
Trevligt med bra läge, tyst, sköna sängar och frukosten var fantastisk! Hade varit bra med duschmöjligheter sista dagen före avresa, vi reste sent på eftermiddagen efter en dag på stranden och lämnade rummet kl 12.00. Jag tyckte inte illa om något, men det hade varit trevligt med fler I min egen ålder. Det fanns en trevlig bar, musik osv och det hade varit trevligt med en bredare publik då.
Stort urval underbar personal Sängarna var för hårda
Gillade rummet, utsikten och poolområdet. Sängarna var för hårda, matsalen var opersonlig.
Det var fräscha rum. Väl fungerande AC. Nära centrum och strand. Lätt att hitta dit. Vi var aldrig vid poolområdet men det var jättefint där. Väldigt barnvänligt. Alla hade barnen med sig hela kvällarna och det var olika evenemang, även för dom. Internet fungerade inte alltid så bra. Frukosten var trist och saknade färska grönsaker.
Trevlig stämning, trevlig personal. Snyggt rum och vi hade en mycket duktig städerska. I hotellets regler sägs att man inte skall ha shorts till middagen. Trots detta var det några gäster som gick i shorts till middagen och ingen från personalen påpekade detta. Detta kändes ej ok. Vi tyckte också att ,maten var ganska enahanda. Inga överraskningar eller specialiteter.Det var samma sorts bröd varje dag både morgon och kväll.
Den var jättebra... Att mina barn inte fick vistas i spa avdelningen + att det stod att det skulle finnas barnpassning, men det fanns inte utan det var bara om det skulle vara några aktiviteter så kunde en i från baren aktivera, men det var ju inte så som vi trodde så spat var ju inte kul att göra 1 och 1, speciellt inte när man fick betala 18€ för det.
Trevluigt hotell med relativt stora rum. Utsikt från de flesta rum o balkong. Ca 600 m till fin strand promenad o strand. Pool, ej uppvärmd denna tid.
Very quiet, brand new! The breakfast is awful and the decor is that of an office, it is not 4 stars and will not keep them for long!
A great modern design. It was clean, quiet and comfortable. The staff were courteous and helpful. Great views and convenient position for onward travel. The air conditioning was impossible for me to operate.
The room including the bathroom Access to hotel entrance. Shower head was painful. No facilities were operational. No international TV programmes. Tiny lifts, although proposed for 6 persons.
the rooms were very clean and new No where to get a coffee or a drink, poor seating areas, we arrived about 1pm, 2 people were on reception. We registered but asked to wait an hour before room would be ready. Waited an hour then returned to reception. Only one man on reception then and a large queue. Not good enough for a 4star hotel.
The hotel was very clean the staff extremely helpful and friendly and the room warm and welcoming We felt we were the only people staying at the hotel as it was very quiet. It had a bar but because of lack of clients it was never welcoming. We felt if there was English Channels on the tv in the room the stay would have been more enjoyable
I like the location as I liked to walk to the beach. The hotel building was different than same tall hotel buildings in Benidorm. The hotel in new so it was clean and pleasant to stay there. The breakfast should be more various.
The room was clean and spacious, as was the ensuite bathroom. There is no bar, there is no restaurant (cafeteria service until 10am for breakfast only). If you want a drink or snack, you have to use vending machines (in a supposed four star hotel!) some of which aren't even plugged in. The cleaners do their room rounds with a supermarket shopping trolley. The pool was freezing cold. There was no iron in the hotel. There was no plug in the bath.
Friendliness of the staff. Easy to find. Ease of parking. Free drinks in fridge. This is an ideal hotel for a couple of nights, or a business trip, but not ideal for a family holiday. There was no cupboard space in room so small items had to be left in cases. The sun terrace closed too early in the evening (8pm) - it should be possible to block off swimming pool if need be but leave terrace open so guests could enjoy evening air, if they want to, as there are no balconies and you need somewhere to smoke, apart from outside the front door.
nice clean modern hotel solo male english drunken men!
The hotel, the food, and the facilities were all excellent
I liked the plesent design of the hotel and I appreciated how clean the hotel was maintened in both the public araes and my room. The bar staff were particular effecient and cheerful. Not being able to take a drink from the bar into the the dinning room, when dining alone.
The sea view and the location. The buffet food. Quite poor in quality.
we have stayed here several times now and have never been dissapointed by this hotel
Two double beds fantastic, views from the bar and restaurant brilliant.location is excellent. The cold buffet was very good, plenty of choice but, the choice of hot food was very limited. People do not always want to eat salads and cold meats and cheese.
good room,service was prompt and attentive its location is excellent for all that benidorm has to offer
The rooms were comfortable, parking was on site and the a la carte restaurant was excellent the pools, while no use at the time of year we were there would be tool small
The views and location. No coffee available during the lunch/dinner.
Great location - pleasant enough hotel - perfect for a short break
Excellent location between the two beaches in the old town area. Taxi and buses two minutes walk away. Seafront 5 mins away. Mostly flat and easy walking. Buffet meals fresh plentiful and varied. Bar prices reasonable for this class of hotel. Free Cava at breakfast very enjoyable. Red wine we had in the restaurant good quality. Outside, plenty of Spanish cuisine to be tried and enjoyed. Great mix of Spanish and other Europeans in the hotel and locally. We were lucky with the weather which made the holiday for us. As we went out of season no stag or hen parties about. Surprised at the amount of older people enjoying themselves. Yes we would go again at about the same time of year and recommend this hotel with no hesitation. Emailed asking for a sea view and if they did a meet & greet at Alicante airport, got no reply. As it happened, all the rooms get some views of the coastline.
Allting! Hotellet uppfyllde alla våra förväntningar, och mer därtill. Underbar resort. Bra mat, trevlig professionell personal. Ingenting! Allt var jättebra!
Allt var perfekt avkopplande och hög service. Personalen utmärkt. Vidunderlig utsikt mot Benidorm.
Rummet, servicen och hotellet i stort var suveränt bra. Nej, inte alls.
Maten och rummen var mycket bra! Laget var sadar.
Hotellet var bra med rymliga rum, ett lugnt läge och för oss perfekt eftersomvi skulle till Benidorm Palace på kvällen. Hotellet had dessutom ett inomhus garage vilket känns skönt och säkert.
bassängerna och personalen Matsalen var bullrig och miljön var stressande, maten var tråkig.
Mycket trevligt hotell med bra personal och utmärkt mat. Skönt med uppvärmd pool under vintervistelse. Helt ok gym för att vara hotell. Jag kan definitivt åka tillbaks! Rökigt i foajén, trist om man vill sitta och ta en drink och inte gillar rök! Lite långt till stranden. Bra motion iofs;-) Dåligt med stolar på balkongen.
I liked the grounds, gardens and pools and the fact it was not overely crowded. The staff had warm and loving personalities. They were filming a movie but hardely notice any difference in the service. I loved the massage and the staff was incredible! :>) I can not think of anything I did not like. The first night we were tucked in a corner with out much of a veiw but the staff moved us with out to many questions. we were moved to a room that had a nicer view of the pools and gardens. I felt bad asking to being moved, but the staff seemed to understand.
Staff were absouletely wonderfull. The pools out side were amazing and very attractive. At this hotel you should have a better Lounge/ Bar with variety of drinks. in black was disaster, it should not be categorized as gastronomy !! they run out of wine ! they have only two bottels of wine!! Resturants in general were below expectation. at check out we were over charged and we have to tell the receptionist to rectify the mistake. check out process was not efficient neither accurate !!!!
Very nice hotel, friendly people, great spa. I was very quiet first week of Novemeber but weather was still very nice..
The friendliness of staff. The layout of the hotel, the pools were fantastic, the comfort - it felt like home on a grander scale.
The atmosphere. The price of the drinks.
The magnificent gardens and excellent staff. Cuisine was not up to level of hotel------Poor in fact .Eg Stale crisps and poor bread with too much mayonnaise delivered to our room , Breakfast greasy -----We could go on .
the quality of the building was good.swimming pool area was outstanding-very classy.Bedrooms stylish with good size and facilities.Felt the staff in general were helpful and happy. I felt the food and beverages department needs to up a level.Breakfast was good but at 25 euros too expensive.Bar meal late at night was poor,the asia restaurant meal was ok but felt it just lacked a little class the sweet was a frozen bannana wrap which was bland.Poolside restaurant - ifelt the food was bland more so the sauces.Another big issue was the correct utilisation of public areas
A real paradise on the Costa Del Sol Spa not flexible on treatments offered, strange in times of recession.
very nice gardens indeed, stylish theme but luckily not overly "asian". typical international layout for this class of resort. popular hotel with the wealthier spanish. helpful staff. comfortable room layouts. nice pools. not much, maybe the choice of snacks from the bar is a bit limited for the demanding hungry guest. plastic goblets around the pool is fine for safety, but I would have preferred glass at the poolbar itself.
complejo poseidon är ett trevligt hotell med god mat och bra personal.
Bra hotell för barnfamiljer... Man bör doch kunna lite Spanska
glad och trevlig personal bra underhållnig för både barn och vuxna. Maten som serverades var mycket över förväntan.
Rum mot inner gården var bra tyvärr störde hotellets egen underhållning på kvällarna om man ville lägga sig före midnatt.
Jag och min son tyckte det var ett fantastiskt hotell mycket vänlig personal och fantastiska underhållare med intertement för vuxna och barn, vi kan varmt rekomendera detta hotell utan beskymmer vad vi inte kan glömma var den otroligt goda buffen som jag saknade när vi kom hem kan tänka mig åka dit igen för maten och servisen en nackdel för kanske ungdomar lite för långt att gå varje dag till stranden men för min del ockey Det finns inget
Very smart hotel. Perfectly positioned for the beach and town. Have been going to Benidorm 6 times a year for the last 10 years and probably the best hotel I have stayed at. Very small swimming pool for the size of the hotel but its a minor gripe to be honest.
Closeness to front. Off road parking, evening meal was excellent. They served the evening meal to us which was 4 courses and very good quality, also well presented. Staff were excellent - very jovial and helpful. Breakfast buffet was a bit meagre. The eggs were overcooked. But there was a good choice of meats and cheese, also pastries, croissants etc.
It´s amazing view to the sea dirctly , breakfast is good also, staff is good , you will found a very good resturates around the hotel like (Mason) and (Ulai) Barking car availble but in charge so i found free barking near of the hotel, room furnture not as 4 stars hotel but it´s ok.
Good location overlooking the beach and sea. Near to all main parts of the town. No
i alway's felt relaxed the down hill ski slope
pool but wasnt child freindly the other quests were not child tolerent we felt that they had to be quiet all the time plus no entertainment for them
Where the Hotel was situated
Quality of food in the restuarante very poor considering the pricing and fact of waiter service, was expecting a far more varied menu and presentation which was appealing to the eye, as it was the standard was very poor.
I would reccommend this hotel great location very easy going ,clean ,and pleasant staff
A superbly located beachside hotel, efficiently run, with clean and comfortable large rooms. No faults.
Location 60s decor needs renovation rooms not as in the pictures
The dancing - but understand that was by vertue of Thompsons using hotel for holidays
Nice variety of meals, pleasantly decorated, lack of internet access during the night, staff seemed a bit grumpy at times.
We found the staff excellent, ideal location to walk to beach, very clean. Hotel very dated and pool very cold, payed €18 for mini fridge did not use anything out of it and did not get my money back? Cleaning staff very noisy in the mornings, we could hear conversations next door...
Everything except the staff.
The hotel rooms were fine It should not be rated 4 star as the facilities and terrace area are not a very good standard and the view from our bedroom was depressing
The staff in the restaurant, bar and the cleaners were extremely friendly Not possible to even get a cup of tea or coffee after the bar shuts. Night reception staff most unhelpful.
the staff,especially on the reception wasn´t professionnel and even rude, the food is bad for a 4 star hotel, we don´t recommend this hotel at all
The staff & food were good. Location was good. The Hotel is in need for refurbishment, the rooms are getting shabby. The Hotel is rated 4* it is more like a 3*. The walls in the rooms are verry thin you can hear everything going on either side & outside in the lobby.
måltiderna, läge, utbudet av mat/dryck/aktiviteter den manliga personalen måste gå charmkurs eller söka annat jobb som inte kräver kontakt med människor
Fint rum, personalen ok, bra mat, rent och snyggt, både i rum och hela hotellet, nära till strand och shopping, kommer bo där igen lås fungerade ej på toaletten vid receptionen, kunde vara lite roligare underhållning även i oktober, receptionisten den ena var inte serviceminded alls
valuta för pengarna den manliga personen som jobbade sö 13/12 2009 var otrevlig och nonchalant, sänkte betyget rejält
Bra mat, nära till stranden och gamla stan. Ett bra hotell!!
Perfekt läge, kort promenad till strand och stadskärna, shoping. Utmärkta barer och cafeér i närheten till hotellet. Underbar mat serverades på hotellet. Hotellet erbjöd alla tänkbara möjligheter till en trevlig och prisvärd vistelse. Ett av rummen var inte optimalt rengjort när vi kom.
nästan allt bubbelpoolen
Nära till allt stranden, shoppning, snyggt, gratis sauna och gym Vi hade beställt superior room, men fick det inte och när vi klagade fick vi byta room som var större men hade ingen jacuzzi fast så var det i infot
Underbart hotell med toppenläge! Vi trivdes verkligen och maten var underbar! Lite lång väntan på hissarna stundtals under dagen, annars inget negativt!
Have stayed here before and will use again. Ideal location with lots of parking available. We liked the option of 1/2 board. There was lots old elderly folk which was not a problem. Food was not as good as previous visits to this hotel. The choice of meats is not so varied and what was on offer was of lower quality than before....
the food was very good. not enough information about local busses. Not enough Lifts ,only 4, for 17floors (19 counting ground & restaurant. 300+rooms
Clean room near the beach Staff rude no waiter service pool bar not open.
Hotel situation is good for the beach and staff helpful. Beds comfortable and rooms adequate.Also entertainment laid on. The main course of food, especially dinner was not up to a very good standard in our view, but restaurant clean and comfortable.
great location there is no washing gel in bath room
Location to the beach, perfect all inclusive serving in restaraunt Several rented cars including ours that were park near hotel were robbed by breaking window. Hotel staff didn't provide their own parking and didn't notify about unsecure parking within 20 meters behind the hotel. In rentacar company they said that some touristic places like this one are dengerous from the robbery point of view. Please use hotel or other parking with cameras and don't leave your belongings in a car especially between checkout (12:00) and lanch time (13:00 - 15:00). Hotel can provide place for temporary holding your thins.
Everything was spotless, food good and plentiful, close to the beach We didn't realise we were so far away from the old town.The entertainment was geared to 'old folk' who only want to ballroom dance
the view from all the rooms is absolutely fantastic. the food i enjoyed such a good selection a very relaxing hotel. i went swimming in the pool and with it being November it could of done with being heated.
The hotel is a nicely located right opposite the beach the fact that you have to pay extra for a fridge, safety box and beach towels
The hotel was situated well, rooms are clean and fresh (old furniture). All rooms had a balcony with a nice view over the sea. Off season (we visited in may) 99% are senior guests (60+). No activities organized for people of any other ages. Food was bad: bad selection, low quality, no seafood, no fruits.
Being at a top of a hill
great staff,excellant food choice good facilities smoking in the bar area
the pool,easy access to the beach,friendly staff. the hotel looked old,not enough pillows,no air con without remolt control,fridge not working,would not go there again.
swimming pool was not open
very friendly and clean. hotel is up a short but steep hill. Also rooms have no balconies which didnt bother us, but some holidaymakers like to sit out. Plenty of things going on great pool and kids facilities would definitely stay again. food usual buffet style something for everyone
Everything, especially being able to use other hotels in same group, & free transport to get there! Excellent value for money Nothing
It was a nice hotel. Friendly staff No
on a hill not informed on booking
Super value for money and all aspects of Hotel (Food, Drink, Facilities) were very good. Hotel Management genuinely seemed to care and we enjpyed our stay so much we booked an extra night. No
Food buffet, pools, location gym.... useless....no treadmills, no bikes.....I strongly recommend to skip it or improve it but under current conditions not worthwile to mention it in the internet....