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restaurangen ligger i källaren som kan vara lite tråkigt maten på kvällarna inte så rolig
Professionell personal som ständigt ville ge god service. Ett hotell där allt för en solsemester fanns.
Stort urval underbar personal Sängarna var för hårda
Bra läge, god frukost Hårda sängar. För smala och dåliga kuddar. Lite lyhört
Trevligt med bra läge, tyst, sköna sängar och frukosten var fantastisk! Hade varit bra med duschmöjligheter sista dagen före avresa, vi reste sent på eftermiddagen efter en dag på stranden och lämnade rummet kl 12.00. Jag tyckte inte illa om något, men det hade varit trevligt med fler I min egen ålder. Det fanns en trevlig bar, musik osv och det hade varit trevligt med en bredare publik då.
Trevlig stämning, trevlig personal. Snyggt rum och vi hade en mycket duktig städerska. I hotellets regler sägs att man inte skall ha shorts till middagen. Trots detta var det några gäster som gick i shorts till middagen och ingen från personalen påpekade detta. Detta kändes ej ok. Vi tyckte också att ,maten var ganska enahanda. Inga överraskningar eller specialiteter.Det var samma sorts bröd varje dag både morgon och kväll.
Den var jättebra... Att mina barn inte fick vistas i spa avdelningen + att det stod att det skulle finnas barnpassning, men det fanns inte utan det var bara om det skulle vara några aktiviteter så kunde en i från baren aktivera, men det var ju inte så som vi trodde så spat var ju inte kul att göra 1 och 1, speciellt inte när man fick betala 18€ för det.
Gillade rummet, utsikten och poolområdet. Sängarna var för hårda, matsalen var opersonlig.
Trevluigt hotell med relativt stora rum. Utsikt från de flesta rum o balkong. Ca 600 m till fin strand promenad o strand. Pool, ej uppvärmd denna tid.
Det var fräscha rum. Väl fungerande AC. Nära centrum och strand. Lätt att hitta dit. Vi var aldrig vid poolområdet men det var jättefint där. Väldigt barnvänligt. Alla hade barnen med sig hela kvällarna och det var olika evenemang, även för dom. Internet fungerade inte alltid så bra. Frukosten var trist och saknade färska grönsaker.
The room was clean and spacious, as was the ensuite bathroom. There is no bar, there is no restaurant (cafeteria service until 10am for breakfast only). If you want a drink or snack, you have to use vending machines (in a supposed four star hotel!) some of which aren't even plugged in. The cleaners do their room rounds with a supermarket shopping trolley. The pool was freezing cold. There was no iron in the hotel. There was no plug in the bath.
the rooms were very clean and new No where to get a coffee or a drink, poor seating areas, we arrived about 1pm, 2 people were on reception. We registered but asked to wait an hour before room would be ready. Waited an hour then returned to reception. Only one man on reception then and a large queue. Not good enough for a 4star hotel.
Very quiet, brand new! The breakfast is awful and the decor is that of an office, it is not 4 stars and will not keep them for long!
The room including the bathroom Access to hotel entrance. Shower head was painful. No facilities were operational. No international TV programmes. Tiny lifts, although proposed for 6 persons.
I like the location as I liked to walk to the beach. The hotel building was different than same tall hotel buildings in Benidorm. The hotel in new so it was clean and pleasant to stay there. The breakfast should be more various.
Friendliness of the staff. Easy to find. Ease of parking. Free drinks in fridge. This is an ideal hotel for a couple of nights, or a business trip, but not ideal for a family holiday. There was no cupboard space in room so small items had to be left in cases. The sun terrace closed too early in the evening (8pm) - it should be possible to block off swimming pool if need be but leave terrace open so guests could enjoy evening air, if they want to, as there are no balconies and you need somewhere to smoke, apart from outside the front door.
nice clean modern hotel solo male english drunken men!
The hotel was very clean the staff extremely helpful and friendly and the room warm and welcoming We felt we were the only people staying at the hotel as it was very quiet. It had a bar but because of lack of clients it was never welcoming. We felt if there was English Channels on the tv in the room the stay would have been more enjoyable
A great modern design. It was clean, quiet and comfortable. The staff were courteous and helpful. Great views and convenient position for onward travel. The air conditioning was impossible for me to operate.
glad och trevlig personal bra underhållnig för både barn och vuxna. Maten som serverades var mycket över förväntan.
Bra hotell för barnfamiljer... Man bör doch kunna lite Spanska
Jag och min son tyckte det var ett fantastiskt hotell mycket vänlig personal och fantastiska underhållare med intertement för vuxna och barn, vi kan varmt rekomendera detta hotell utan beskymmer vad vi inte kan glömma var den otroligt goda buffen som jag saknade när vi kom hem kan tänka mig åka dit igen för maten och servisen en nackdel för kanske ungdomar lite för långt att gå varje dag till stranden men för min del ockey Det finns inget
Rum mot inner gården var bra tyvärr störde hotellets egen underhållning på kvällarna om man ville lägga sig före midnatt.
complejo poseidon är ett trevligt hotell med god mat och bra personal.
The views and location. No coffee available during the lunch/dinner.
we have stayed here several times now and have never been dissapointed by this hotel
I liked the plesent design of the hotel and I appreciated how clean the hotel was maintened in both the public araes and my room. The bar staff were particular effecient and cheerful. Not being able to take a drink from the bar into the the dinning room, when dining alone.
Great location - pleasant enough hotel - perfect for a short break
good room,service was prompt and attentive its location is excellent for all that benidorm has to offer
The rooms were comfortable, parking was on site and the a la carte restaurant was excellent the pools, while no use at the time of year we were there would be tool small
Excellent location between the two beaches in the old town area. Taxi and buses two minutes walk away. Seafront 5 mins away. Mostly flat and easy walking. Buffet meals fresh plentiful and varied. Bar prices reasonable for this class of hotel. Free Cava at breakfast very enjoyable. Red wine we had in the restaurant good quality. Outside, plenty of Spanish cuisine to be tried and enjoyed. Great mix of Spanish and other Europeans in the hotel and locally. We were lucky with the weather which made the holiday for us. As we went out of season no stag or hen parties about. Surprised at the amount of older people enjoying themselves. Yes we would go again at about the same time of year and recommend this hotel with no hesitation. Emailed asking for a sea view and if they did a meet & greet at Alicante airport, got no reply. As it happened, all the rooms get some views of the coastline.
The hotel, the food, and the facilities were all excellent
Two double beds fantastic, views from the bar and restaurant brilliant.location is excellent. The cold buffet was very good, plenty of choice but, the choice of hot food was very limited. People do not always want to eat salads and cold meats and cheese.
The sea view and the location. The buffet food. Quite poor in quality.
Allt var perfekt avkopplande och hög service. Personalen utmärkt. Vidunderlig utsikt mot Benidorm.
Rummet, servicen och hotellet i stort var suveränt bra. Nej, inte alls.
Allting! Hotellet uppfyllde alla våra förväntningar, och mer därtill. Underbar resort. Bra mat, trevlig professionell personal. Ingenting! Allt var jättebra!
Maten och rummen var mycket bra! Laget var sadar.
Mycket trevligt hotell med bra personal och utmärkt mat. Skönt med uppvärmd pool under vintervistelse. Helt ok gym för att vara hotell. Jag kan definitivt åka tillbaks! Rökigt i foajén, trist om man vill sitta och ta en drink och inte gillar rök! Lite långt till stranden. Bra motion iofs;-) Dåligt med stolar på balkongen.
bassängerna och personalen Matsalen var bullrig och miljön var stressande, maten var tråkig.
Hotellet var bra med rymliga rum, ett lugnt läge och för oss perfekt eftersomvi skulle till Benidorm Palace på kvällen. Hotellet had dessutom ett inomhus garage vilket känns skönt och säkert.
Closeness to front. Off road parking, evening meal was excellent. They served the evening meal to us which was 4 courses and very good quality, also well presented. Staff were excellent - very jovial and helpful. Breakfast buffet was a bit meagre. The eggs were overcooked. But there was a good choice of meats and cheese, also pastries, croissants etc.
Very smart hotel. Perfectly positioned for the beach and town. Have been going to Benidorm 6 times a year for the last 10 years and probably the best hotel I have stayed at. Very small swimming pool for the size of the hotel but its a minor gripe to be honest.
Quality of food in the restuarante very poor considering the pricing and fact of waiter service, was expecting a far more varied menu and presentation which was appealing to the eye, as it was the standard was very poor.
Where the Hotel was situated
A superbly located beachside hotel, efficiently run, with clean and comfortable large rooms. No faults.
Good location overlooking the beach and sea. Near to all main parts of the town. No
I would reccommend this hotel great location very easy going ,clean ,and pleasant staff
i alway's felt relaxed the down hill ski slope
pool but wasnt child freindly the other quests were not child tolerent we felt that they had to be quiet all the time plus no entertainment for them
It´s amazing view to the sea dirctly , breakfast is good also, staff is good , you will found a very good resturates around the hotel like (Mason) and (Ulai) Barking car availble but in charge so i found free barking near of the hotel, room furnture not as 4 stars hotel but it´s ok.
The magnificent gardens and excellent staff. Cuisine was not up to level of hotel------Poor in fact .Eg Stale crisps and poor bread with too much mayonnaise delivered to our room , Breakfast greasy -----We could go on .
The atmosphere. The price of the drinks.
Very nice hotel, friendly people, great spa. I was very quiet first week of Novemeber but weather was still very nice..
I liked the grounds, gardens and pools and the fact it was not overely crowded. The staff had warm and loving personalities. They were filming a movie but hardely notice any difference in the service. I loved the massage and the staff was incredible! :>) I can not think of anything I did not like. The first night we were tucked in a corner with out much of a veiw but the staff moved us with out to many questions. we were moved to a room that had a nicer view of the pools and gardens. I felt bad asking to being moved, but the staff seemed to understand.
very nice gardens indeed, stylish theme but luckily not overly "asian". typical international layout for this class of resort. popular hotel with the wealthier spanish. helpful staff. comfortable room layouts. nice pools. not much, maybe the choice of snacks from the bar is a bit limited for the demanding hungry guest. plastic goblets around the pool is fine for safety, but I would have preferred glass at the poolbar itself.
A real paradise on the Costa Del Sol Spa not flexible on treatments offered, strange in times of recession.
Staff were absouletely wonderfull. The pools out side were amazing and very attractive. At this hotel you should have a better Lounge/ Bar with variety of drinks. in black was disaster, it should not be categorized as gastronomy !! they run out of wine ! they have only two bottels of wine!! Resturants in general were below expectation. at check out we were over charged and we have to tell the receptionist to rectify the mistake. check out process was not efficient neither accurate !!!!
The friendliness of staff. The layout of the hotel, the pools were fantastic, the comfort - it felt like home on a grander scale.
the quality of the building was good.swimming pool area was outstanding-very classy.Bedrooms stylish with good size and facilities.Felt the staff in general were helpful and happy. I felt the food and beverages department needs to up a level.Breakfast was good but at 25 euros too expensive.Bar meal late at night was poor,the asia restaurant meal was ok but felt it just lacked a little class the sweet was a frozen bannana wrap which was bland.Poolside restaurant - ifelt the food was bland more so the sauces.Another big issue was the correct utilisation of public areas
Personalen oftast väldigt hjälpsam - om de förstod vad vi ville. Serverings- personalen hade dåliga enegelskkunskaper.
Maten var mkt bra,läget, med nära till stranden och affärer,nöjen, pubar och restauranger var suveränt! Datorerna krånglade ofta,och när man påtalade att datorn hade stängt av sej själv,eller inte startat alls,ryckte receptionsperonalen bara på axlarna och man kunde inte ens få tillbaka euromyntet man stoppat i!Desamma hände ofta när man skulle spela biljard.Mkt dåligt skick på borden,+att det fattades ofta bollar,och när man sa till så hänvisade barpersonalen till receptionen och tvärtom!
Fint rum, personalen ok, bra mat, rent och snyggt, både i rum och hela hotellet, nära till strand och shopping, kommer bo där igen lås fungerade ej på toaletten vid receptionen, kunde vara lite roligare underhållning även i oktober, receptionisten den ena var inte serviceminded alls
måltiderna, läge, utbudet av mat/dryck/aktiviteter den manliga personalen måste gå charmkurs eller söka annat jobb som inte kräver kontakt med människor
Bra mat, nära till stranden och gamla stan. Ett bra hotell!!
valuta för pengarna den manliga personen som jobbade sö 13/12 2009 var otrevlig och nonchalant, sänkte betyget rejält
nästan allt bubbelpoolen
Perfekt läge, kort promenad till strand och stadskärna, shoping. Utmärkta barer och cafeér i närheten till hotellet. Underbar mat serverades på hotellet. Hotellet erbjöd alla tänkbara möjligheter till en trevlig och prisvärd vistelse. Ett av rummen var inte optimalt rengjort när vi kom.
Underbart hotell med toppenläge! Vi trivdes verkligen och maten var underbar! Lite lång väntan på hissarna stundtals under dagen, annars inget negativt!
Nära till allt stranden, shoppning, snyggt, gratis sauna och gym Vi hade beställt superior room, men fick det inte och när vi klagade fick vi byta room som var större men hade ingen jacuzzi fast så var det i infot
Mycket bra, prisvärd,bra läge dåligt reklam,,,,,,,man får betala för vatten fast vi hade bokat rum med helpension så bli inte förvånad :))))
Bra läge, rent och snyggt. Mycket prisvärt. Kan rekomendera hotellet för andra resenärer. Korta sängar, kuperad teräng, inget för personer som har problem att förflytta sig
Kanon utsikt, läge, god och riklig mat, rena rumm - byte av handdukar varje dag, bra service, hög värde för pengarna.
Maten var underbar. Läget var perfekt. Utsikt perfekt. Steädningen och byte av handykar och sängkläder.
Mycket bra mat.Bra personal isynnerhet städpersonalen. Bra service överlag. Valuta för pengarna. Saknar engelsspråkiga och tyskspråkiga Tv kanaler. En kaffekokare vore fint på och några extra glas. Baren allmänt tråkig men personalen ok.
The hotel was situated well, rooms are clean and fresh (old furniture). All rooms had a balcony with a nice view over the sea. Off season (we visited in may) 99% are senior guests (60+). No activities organized for people of any other ages. Food was bad: bad selection, low quality, no seafood, no fruits.
the food was very good. not enough information about local busses. Not enough Lifts ,only 4, for 17floors (19 counting ground & restaurant. 300+rooms
Everything was spotless, food good and plentiful, close to the beach We didn't realise we were so far away from the old town.The entertainment was geared to 'old folk' who only want to ballroom dance
the view from all the rooms is absolutely fantastic. the food i enjoyed such a good selection a very relaxing hotel. i went swimming in the pool and with it being November it could of done with being heated.
great location there is no washing gel in bath room
Clean room near the beach Staff rude no waiter service pool bar not open.
Hotel situation is good for the beach and staff helpful. Beds comfortable and rooms adequate.Also entertainment laid on. The main course of food, especially dinner was not up to a very good standard in our view, but restaurant clean and comfortable.
Location to the beach, perfect all inclusive serving in restaraunt Several rented cars including ours that were park near hotel were robbed by breaking window. Hotel staff didn't provide their own parking and didn't notify about unsecure parking within 20 meters behind the hotel. In rentacar company they said that some touristic places like this one are dengerous from the robbery point of view. Please use hotel or other parking with cameras and don't leave your belongings in a car especially between checkout (12:00) and lanch time (13:00 - 15:00). Hotel can provide place for temporary holding your thins.
The hotel is a nicely located right opposite the beach the fact that you have to pay extra for a fridge, safety box and beach towels
Have stayed here before and will use again. Ideal location with lots of parking available. We liked the option of 1/2 board. There was lots old elderly folk which was not a problem. Food was not as good as previous visits to this hotel. The choice of meats is not so varied and what was on offer was of lower quality than before....
Entertainment was good Food could be improved
very good food exellent good entertainment very good spa fantastic
stayed there before no it was ok but not as clean as the first time we stayed there in2002
It was very good & I intend to return, the staff were v-good! & v-good value price wise.
very friendly staff, always clean, good eveninig and childrens entertainment. lots of variety for meal times, good quality food, not your usual all inclusive rubbish!!! hotel reception staff thought we had paid too little for our rooms and wanted to make an extra charge..
Pool area and rooms were all kept clean, great value for money as we paid £35 for a 3 night stay. There were 4 adults in the apt on a long weekend stay which was not cramped at all we just made the bug balcony our sitting area No crockery or cutlery although there is a kitchen - think they should either do away with the kitchens to make the rooms even bigger or put some accessories in.
Plenty of living space in the rooms cleaners hogging the lifts on the morning
Easy reach of the beaches and nightlife. TV more than caters for Uk travellers. Good quality and plentiful breakfast buffet. Too basic in rooms ie no toiletries, small towels etc.
I think the bedrooms need refurbished.Very clean but getting a bit shabby so should be updated
Well laid out,spacious and clean. No negative feedback.