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It was a convenient location, for travelling to Tarragona, Barcelona, and a nice resort While there was some nice staff the majority were cold and unfriendly, both in the restaurant and reception with quite poor english
the food been excellent,near to the beach some waiters unfriendly
A good middle of the road family hotel Not enought seating outside and not enough shade when the sun ws very strong
Everything was easy and smooth. No problems or worries. Small and complicated parking.
Walls in the building were quite thin and we could hear when our neighbours were speaking loudly or a child was crying.
I did not like hotel staff
I love the hotel been there for four years now, very frendley polite.
I have stayed there for the last 5 years and I love it.
Good location, first line to the beach, 300 m from aqua park. Sand on the floor of the room, poor cleanliness of the hotel pool, very poor animation (better cancel any then keep what they have in tbe evening), food (same breakfast every day for 12 days, poor selection in the evening - almost no seafood, same pork neck every evening, expensive drinks - 3 euro for small beer and 2 for small water, water not included into to the dinner). Next time will go on breakfasts only and many nice cafes and restaurants around with much better food.
Only access to rooms was by lift, no staircase. Reception staff nice and polite, resturant staff rude.
The location of the hotel was fantastic There were no tea or coffee making facilities in the room which as self catering meant you had to get up and go out for a drink first thing in the morning.
Calidad precio fabuloso, muy familiar. El servicio impresionante.
Food, services, clean. noisy
very short breakfast\dinner`s time for this big hotel.:(
The rooms were kept very clean and comfortable but a little tired and out dated. The restaurant was shabby and very noisy and unable to deal with the volume of people efficiently. Restaurant staff were particularly miserable and abrupt but, the food was good and there was a wide selection each day. The pool bar and pool area was kept really clean and the staff there were friendly and helpful, not enough beds around the pool and didn't enjoy the fight with the Russians to get one at 8-30 in the morning! All in all this is not what I would consider a 4 star hotel at all yet they are charging 4 star rates.I also think it is worth mentioning that during our stay only 3 out of the 450 rooms were occupied by non Russian guests!!
The chicks at reception are sexy and nice, a rare combination! Breakfast is only till 10.
We thoroughly enjoyed our time at hotel, the staff at the reception were very helpful. We found that the tables in the dining area were a bit too close to one another and also the satelite tv in room didn't have enough English channels.
Hotel was very nice and clean with ample pool area. Breakfast was very disappointing and would not recomment it as this is an all inclusive hotel, I would not consider this hotel for an all inclusive deal based on the breakfast buffet. La Pinda as a resort was very disapponting. Good bus service which helped. Breakfast was very disappointing. The resort as a whole was very disappointing, with little choice of resturant or night life. Spa break as advertised was just access to the spa and nothing else. I think the spa element in the advertisment was misleading.
Very nice place on the beach, pleasant staff in eating room, good price for the value. One thing bad. Really dirty floor in the room. After reminder in the reception no reparation.
hotels seaside location, breakfasts and dinners in restaurant, show programme, staff.
The food selection was the best thing. The rest of the facilities revolved mainly around children. This hotel does not cater for the elderly or couples without children. I also did not like the fact that as Spanish residents our week cost as much as two weeks for those coming from the uk. We even had to pay for water at dinner.
Not being at work,relaxing by the pool,nice and close to the beach,shop just across the road
The location on the beach is second to none in La Pineda. Food very good for a 3 star hotel. Excellent value for money The restaurant staff are not very friendly but reception very nice
Nice and friendly stuff, very good food, stands very close to the beach, animation and entertaimenrt are not bad. It's getting old, b.1997, needs some renovation, some nights it's looks like British pub...
Trevligt mottagande ,mycket bra middag och frukost trevlig hovmastare med personal imatsalen.Bra mojlighet for bil garage!Vi aterkommer!!
Bra läge. Gångavstånd till Port Adventura,härlig utsikt från Solariet/Jacuzz. Gångavstånd till playan. Mycket prisvärt Mycket lekande/ springande barn I baren sent kvällstid, hög ljudnivå .
Hårda sängar. Var det fjädrar i madrassen?
Personalen var mycket serviceminded och jobbade hela tiden för att vi skulle få en så bra vistelse som möjligt. Rummet städades varje dag och var rent och fräscht. Det var aktiviteter för barnen och underhållning varje dag. Maten var varierad och det gick alltid att hitta något man tyckte var gott. Vi kunde följa underhållningen direkt från vår balkong, vilket var bra då vi har småbarn. Det fanns två stora bassänger som vi utnyttjade mycket. Vattnet var fräscht och badvakterna aktiva med sina visselpipor när någon gjorde fel. Det var tryggt. Kort sagt, vistelsen var mycket prisvärd och vi fick mycket för pengarna. Bara maten var ju värd nästan hela kostnaden! Hotellet låg nära ParkAventura och vattenland där vi tillbringade flera roliga dag Personalen informerade oss inte om nycklar till säkerhetsskåp och barskåp samt att vi behövde hämta ut en fjärrkontroll till TVn. Vi läste oss dock till detta i en broschyr så det löste sig. Dubbelsängen var mycket hård (extrasängarna bättre) och rummet trångt, men det funkade eftersom vi bara sov där. Rummet var lyhört, men grannarna var inte störande. Det var en större väg på ena sidan av hotellet, men vi stördes inte nämnvärt (trots ljudkänslighet). Underhållningen (som var på B-nivå) pågick till kl. 24.00 varje kväll och ville man sova tidigare var det svårt för ljudet var högt. Maten hade en tydlig engelsk tocuh, formodligen eftersom 99 % av gästerna var engelsmän som åkte charter med Frist Choice. Synd att det inte var tapas.
Personalen var mycket revlig och serviceinriktad. Rummen rymliga och välstädade. Vi hade halvpension och såväl frukost som middag höll bra kvalitet. Läget på hotellet var bra, endast 7-8 minuters lätt promenad till strand/shopping. Hotellet är lyhört!
Flygplatstransfern och personalen i recptionen
Trots att vi skulle vara på flygplatsen kl.05.00 var det inga problem att komma med den första "gratis" bussen kl. 04.45. Bussen ingår i priset av hotellrummet. Lugnt och mysigt område strax utanför Barcelona. Stor skillnad på bemötandet av personalen. Har man otur bemöts man av en kvinna men å andra sidan så hade vi mot kvällspasset en underbar receptionist han (Jordi) visste verkligen hur man bemöter gäster.
Gratus busstransport från flygplatsen fungerade faktiskt. Incheckningspersonalen vänlig och kompetent även om viss köbildning kunde noteras då bussen från flyplatsen anlänt. Frukosten utmärkt förutom det heta tevattnet, vars ångor man kunde skålla sig på.
Rummet var rent och badrummet fräscht. Läge nära flygplatsen. Att man inte kan lita på hotellets shuttleservice från flyplatsen. Vi meddelade innan att vi vill hämtas av hotellets shuttle men det gick inte att komma fram till hotellet när vi landade, trots att vi höll på i en halv timme. Tråkig bemötande av personal i receptionen.
Närheten till Flygfältet Utlovades som nytt hotell på nätet, fast hotellet verksamt länge, en stjärna för mycket
Good view from the room, you can see sun rise Big oilfield factory very close to this town, very early check out, deposit for tv control...
The staff tried really hard to be polite and welcoming even though their grasp of english was poor, the maids were efficient and unobtrusive and overall the hotel was quiet and in a great location for the beach. As it was close to the end of the season (Oct), the entertainment was poor and I think there must have been a problem with the dish washer as it was very hard to obtain a clean plate to dine off in the restaurant. The piped music in the residents lounge was at times overly loud and very repetative, so if the 60's was not your era - take an ipod! It was also very quiet in La Pineda at this time of the season, with few of the local businesses being open so a bus trip into Salou was the order of the day - three trips - three different ticket prices - very frustrating when you go to the trouble of politely asking in Spanish for your tickets!
Food is very good for Spain. Quiet guests, which is very important for those who travel with infants. Air condition been switched on at the second day only after several claims. If you want to have a 95% Russian hotel it is yours.
beachside location, good food, rooms clean bright and comfortable. Staff friendly and professional. Lovely hotel and would recommend it for future holidays. bath towels were small and worn thin. No other dislikes.
pleasant modern rooms, next to beach, quiet. could do with more choice for evening meal. (chips were the only potato available on all four nights)
nicely decorated, friendly staff, close to Port Aventurer theme park Too many old people. Bar area dull
Good location, free public parking near the hotel noisy restaurant and staff not very motivated, free wi-fi just at the bar, had to pay for the remote control (they've returned the money but still ..)
The fantastic rooms with a fantastic view of the sea. The staff were very friendly and the new renovations have been done to an excellent standard.
Location on beach. Peace and tranquility -- not a sound in hotel after we went to bed. Access to excellent public transport. Access to international airport. Staff courteous and helpful. The weather was perfect for us and not too hot. With very little modifications the vegetables in particular could be served hot for lunch and dinner. We had a lovely few days and have no complaints. We even managed to spend a day in Barcelona using the excellent public transport system
Friendly staff, good food.
Large room. I was overcharged by 175 euros for the room. The hotel did not acknowledge the rate given by booking.com. I will not be using booking.com again in the future.
Spa is really good, food as well, well recommended for a weekend trip.
I'd like everything. Very pleasant and comfortable place.
The spa facilities are excellent and well looked after. The life guard cover exemplary. Well laid out gardens and plenty of sun beds. Just across the road is the beach with good sand. The hotel played the same set of music again and again at a volume that made it unescapable. It is too near to huge packed holiday camp type hotels but that is the area. These detract from it's aura of elegance.
spa & cava at breakfast room was very small for a 5 star hotel
Confort, food, design, all infrastructure in general, location... Everything was ok!
New modern and very clean, staff friendly and with the exception of one front desk person were very helpful and courteous
Comfort, service, restaurant food for breakfast and dinner. No drawers to accomodate small items eg.UNDERWARE,SOCKS Etc.,we had to leave these in our suitcases. no trouser press,no full length mirror
terassen och rummet, v tyst. för långt från stranden
Luftkonditioneringen. Tystgående men effektiv.
Rent och fräscht. 4-bäddsrum med 4 sängar. Hotellets pool skall inte kallas för pool. Den är endast 5x3 meter och är ca 1 meter djup.
Frukostmatsalpersonalen var inte så trevliga el leende. Rummens överkast, gardier o möblemang fruktansvärt design, omodert, behövdes renoveras o fräschas upp. Kan omöjligen ha 4 stjärnor.
Röklukt på rummet, trots att det var rökfritt.
Vi är en familj med 2 vuxna och 2 barn (11 och 14 år) som ville besöka PortAventura Park. Eftersom det var lågsäsong kunde vi bo fantastiskt billigt på detta temahotell för endast 175 EUR (50% av ord pris)! I priset av en hotellnatt ingick två dagars inträde till parken, inkl expresspass till några av de häftigaster attraktionerna. Detta var jättebra eftersom det är till dem det är längst köer. Vattenlandet hade dock stängt för säsongen när vi var där. Hotellet har jättebra läge med direkt ingång till parken så ungarna kan springa in och ut som de vill med sina entrépass. Hotellets tema är Wilda Western och är uppbygd som en liten stad med bra (men dyra) restauranger och fina poolområden. Jättestor och fin frukostbuffé! Kan nog vara helt hysterisk under högsäsong, skulle inte åka hit då med våra barn... Massor med stojande småbarn och höga ljudnivåer. Anläggningen är väldig stor, men under lågsäsong helt ok.
Pleasant staff at reception, friendly room service, breakfast was nice, facilities were good Maybe the location isn't the best, not such a big deal though because everything else was great. Also we were questioned by one staff member about weather we were allowed to have the breakfast (didn't seem like she questioned anyone else...) possibly because of our age/appearance (I have a mohawk...) It wasn't a major incident though as I just showed her the card and it was fine.
Most staff was very friendly and nice. The swimming pool was very handy.Our room was very clean and well equipped. There is a car park available ouside the hotel so there's no need to pay and book the hotel car park. Everything was fine. Maybe the distance to centre of Tarragona - it was 10 minutes by bus or car, and not the best surrounding to walk there.
6Km from port aventura excellent value for overnight stay No beach!
The hotel is new, clean and have big rooms. The food is good. It was hard to find the horel with the address from the web site. Every thing was great
clean, large and very comfortable no wifi in room,only in front of reception
Large comfortable rooms with aircon and very good prices. Restaurant not open for visitors but open for a large group of people who had pre-booked part of it. Food only available in your room and a limited menu.It was OK but we would have preferred to have eaten in the restaurant. Also no other restaurants within a sensible distance other than chinese.
the sink´s drain didn´t work well
big room & bed.quite & clean
Very helpful staff. Buffet breakfast was great value. Signage wasn´t great.
Excellent rooms. Excellent food (both the 3 course dinner menu and the buffet breakfast were top class for the money). Good swimming pool and courtyard. Nice bar. Location was poor. Out of town and difficult to find.
very pleasant staff really enjoyed our stay at the hotel the food wasnt great but couldnt fault anything else the pools were lovely and the rooms were great the best we have stayed in abroad. A great hotel for relaxing and for families
this hotel has really good facilities (several bars, restaurant,supermarket,spa,3 pools,parking). Quality/ price - excellent. the problems with key cards to open the room
I booked 3 rooms but room maid did not prepare our 3 rooms. Also we could not use Spa in the evening.
We loved the hotel, the staff and specially the animation team. The food was quite good and well presented. There are activities for everyone and it's lots of fun. Surely will come back next year. Thank you all for making our vacations much better than we expected!
Location and sea
Lyxhotell Inga engelsk talande TV-kanaler - tom CNN på spanska. På restaurangen smakade alla tre fiskrätter som jag åt ganska lika - såväl kummel som fisksoppa som marulk - hade ganska likartad presentation och smaksättning - maten var så pass dyr att jag hade höga förväntningar.
Tyst och lugnt
Hög standard. Något svårt att hitta med bil.
location, swimming pool was amazing and rooms were big the buffet dinner was crap.... some of the worst food i have ever tasted
It was clean and we was always able to get sun beds,but some needed repairing. No
Breakfast is ok. Food at dinner time is terrible.
friendly and helpful staff ;location to theme park; mini disco for kids in evening the pool outside was too cold
the outdoor swimming pool, the ping pong table, the billiard and the size of the room. Staff at the restaurant and the lady at the bar were very nice. The rooms are very basic and were not well cleaned when we arrived, and when we made our booking we asked a few things that obviously they never read or did not take into consideration. Some staff were really not nice and that's a pity because most of them were nice and it puts the overall evaluation down. I also didn't like the fact that there is a minibar but you need to pay to just use it. I had no idea and i brought medicines with me that should be placed in the fridge and i found it really unfair. The turkish bath was not working on the first day.
Great hotel near to facilitiies food great had a lovely stay till we were checking out We were treated terribly at checkout by the reception staff and manager. Our visa had authorsied with our own bank when they put the payment through but was coming up declined on their end. They would not accept this and wanted us to pay twice and would not let us go. We missed our taxi for te airport. The payment gave us problems as we had only 100 euro on us and no pin for the card. We pleaded with them to let us go. The manager said that we would have to call family to get the money to go. We eventually promised to send te money by credit transfer when we got back to Ireland. Our bank has given us an authorisation number for the transaction. We were very upset when we left the hotel. They took copies of our passports. We will nopt be going back there
Life guard around the pool at all times when people were swimming. Ask reception for anything they were always eager to help. Have now stayed at this hotel 3 times in the last 5years and probably will again in the future. Entertainment every evening if you stayed in that night and always a good selection of food.
large spacious rooms, good variety of food at meal times. We arrived about midnight at the hotel and found that a lovely cold buffet and water was laid out in the dining room for us - most appreciated after a long day. there was not enough coffee dispensers in the dining room and this resulted in long queues for coffee etc.
Good size room for the 3 of us. No, nothing, it was a good experience.
Good position for Portaventura and the beach/restaurants in Salou. Lots of shops nearby
Location was perfect,quiet but close enough to restaurants and nightlife Nothing to complain about
The hotel was very clean, modern and comfortable and had a good range of facilities.
Location, value for money price for 4 star and facilities no coffee or tea facilities in room but suppose you don't need in Spain. And also heated pool was V cold
we always book Magnolia if it's no space in Puertaventura hotel it is our 10 time stay ther.......... nothing
Fantastic rooms with internet
A very relaxed atmosphere The dinner options are not very good
We had a relaxing time, in a good location. The hotel is well finished with all the amenities we wanted.
Spacious rooms, good location. Some of the members of the staff showed incompetence. The hotel charges 5 euro per day for the safe box. The hotel does have a parking which is impossible to book in advance.
the breakfast was amazing!!! there was so much to choose from and all great fresh food. the buffet dinner also looked really good but we didnt get a chance to try it.the staff were friendly, they also have a spa/beauty and gym which was quite handy. the only thing i could fault them on is most of the staff spoke very little english, but we did get by fine, just was surprised in such a touristic city!
very private, very clean , good location. just a minor thing bacon egg sausage did go cold quickly in the heated container.