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Location, casino, upscale The bed and pillows horribly uncomfortable for a 5 star propert
The room was soooo beautiful and large and had a great view of the strip. There wasn't anything we didn't like. It was fabulous.
Complimentary water , coffee and wifi not provided
Free parking was lovely! And so many great restaurants and shops within walking distance!
I loved the size of the suites and the comfort of the room. It was the perfect size for my group. The cleaning lady did not come in to clean when we asked her to come back after we left. She did not come back to later in the evening and she did not do a good job of cleaning.
Rooms, pools, workout room were all good. Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge
The room was pretty and our cleaning ladies greeted us everyday and were really super friendly. For the price, we would've preferred a nicer view....when we booked it led me to believe we would have a view of the strip but when we got there, the front desk said they may not even have the Bella Suite at the Palazzo available. It was confusing. They finally made one available... but honestly this hotel is way too expensive. Not impressed. And that's sad...
Check in was very easy. Food and drinks are very expensive.
Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.
Staff very professional and helpful, room neat and clean Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do
The hotel lobby is gorgeous. The rooms were nice and tidy. Overall, a good place to stay.
The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy. Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm
The Wynn is always the best.
Went to vegas didn't have a room went to a casino to get a room pretty expensive so I looked online and found the wynn at a good price. First time staying there ot was very nice inside and out. rooms are great would like to stay there again. Thanks Maybe just getting asked for the card every time went back to the room although I can understand why o well
Beautiful and well kept. Can find as nice of places for less money. Not much to do other than gamble. Even lounge bar was tough to get into. Can be long waits for restaurants.
I liked the rooms, the comfort of the bedroom and bathroom. Cleanliness is not outatanding though. We had to request shower gel to get it. It was not available at first for instance. I didn't like the way staff behave and ibteract with us at the casino. It was not an atmosphere that encourages people t play cheerfully
From the second you enter the building you realize that it's a 5 star hotel and casino. There are multiple pools and the rooms are very nice and spacious. The gambling floor is ample as well as the shopping and food options. I'm not sure I could ask for anything more. I highly recommend!!
Rooms were high tech Lack of nonsmoking rooms almost sent me to the ER
The rooms are some of the best in Las Vegas. The motorized drapes, light controls, etc are over the top. Beds are very comfortable. Food in restaurant was top quality. Check in process is one of the WORST in Vegas. I am not sure if its their infrastructure, software or process but I waited in line for over an hour. What I also observed is the clerks have a book with pictures of the rooms and it seems like they are trying to up sell larger rooms. When you are dealing with a lot of foreign guests with a language barrier, this process takes significant time. Literally, some guests were at the desk for more than 15 minutes for check in process. I like hospitality but having long conversations explaining everything about the hotel and Las Vegas in general need to take place at the concierge. Not sure if I will subject myself to this again. Beverage service in Casino very very very poor. Had 8 in our group at Black Jack table and could not get service. When I tried to go to the bar and BUY drinks, they would only sell one drink per person standing there at the bar. Dumbest thing I ever heard. After remembering this, I am sure I will NOT subject myself to this again. No more Wynn for me.
Loved the outside coming in. Lovely decor and rooms modern and spacious. Bed super comfortable. Loved the waterfalls and teppanyaki restaurant. Great customer service. Smoke!
Unfortunately, their computer system went down and they did not have a back up. All of the slot machines had to been hand paid which took over two hours. No one was able to check in or out during this period of time. This happened on a Friday night (6/3/16) at approximately 9:15PM. I was stuck waiting to be paid a minor amount so that I could leave and make it to a dinner reservation. I finally left the slot machine to another player as I was meeting friends and would have been late.
The rooms are REALLY nice and clean. Even if your a guest of the hotel you pay $18 Valet. The parking valet is too busy and takes so long to park and pick up your car.
I always love the gardens, the comfy casino seats, employees willingness to always be helpful, cleanliness, air quality isnt bad, detail in the overall decor... etc., etc.
Den lyxiga känslan över hela rummet. Bubbelpoolen i badrummet. Kuddarna var i mitt tycke för mjuka, men det där är ju såklart en smaksak.
Lyx för lite pengar! Inte för att vi hade användning av en tv i badrumsspegeln eller köket eller soffgruppen, men det var stort och lyxigt! Inte ofta jag och min kille har/tar oss råd att bo med sådant lyx. Skönt att hotellet ligger lite avsides från The Strip och att det inte finns något casino i hotellet. Blev mycket lugnare miljö tack vare detta.
Så lyxigt, så fräsch suite, kanonfint poolområde. Värt pengarna! Kommer jag tillbaka till Vegas bor jag självklart på trump! :) Hotellet tog, oväntat, ut en avgift på 15 dollar/dag för att vi besökte poolområdet:(
Väldigt fräscht överlag. Snygga rum, bra städning och trevlig personal. 7 USD för en liten flaska vatten är löjligt dyrt. Lite off läge, bor nog närmare "centrum" nästa gång.
Stora fräscha rum. Fin utsikt. Serviceavgiften som tillkom på boendet. Att man inte kunde öppna fönstrena.
Lyxen och elegansen var förträfflig. Hotellet har allt man kan önska sig.Nytt och fräsch lyxhotell av högsta klass! Hotellet är sammanbyggt med Wynn hotell, så kan kan njuta av båda hotellens faciliteter. Wynns teater med programmet Le Rieve är i världsklass! Specialbyggd vattenbassäng som scen som kunde höjas och sänkas.
Rummet var fantastiskt och personalen var mycket hjälpsamma. Poolen och restaurangerna var också fantastiska.