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The room are Ig and clean
Old dirty furniture, uncomfortable bed, smelly lobby, dirty/moldy pool. Our group actually left mid stay and booked a room at another hotel on the strip.
Comfortable clean rooms
This hotel was pretty close to the strip Every staff experience was bad. We were treated rudely and spent our arrival going building to building because the check in desk and valet couldn't get our room correct. There are also a ton of hidden fees. It was 160.00 but when we drove 6 hours to get there, there was 80 check in fee. When we left there was another 30 dollar daily fee. They charge hotel cost with an additional 30 dollars per day.
The staff was friendly The room was neat and clean The location was convenient The sink plumbing was terrible! The water filled up just while trying to wash my hands. Also when I went to brush my teeth the water in the next room was running and the sink filled with filthy black water with what looked like old food in it! Had I not been checking out I would have immediately made a fuss. It was terribly gross!
Hotel said they do not charge a "resort fee" however upon check in they insisted on charging a "destination fee" of $28 dollars a night which gives you the same services as most other Las Vegas hotels resort fees.
Cheap Quiet, clean, good reputation,
Staff is friendly. Mattresses are firm. Pool closes at 7 but hours aren't posted. The stench on floor 18 is possibly urine but it could be something worse. Property is not well maintained. Mandatory resort fee adds to cost of room so you can have slow internet, an in room coffee maker, and access to the pool assuming it's open.
We stayed there for Friday and Saturday because we couldn't find any reasonsable price on the strip. Our trip was 8 nights. Anyway, Hampton offers hotel shuttles to the airport and the strip. That was awesome. The best thing was free and healthy breakfast. The breakfast included hot items, waffles, pastries, fruits, oatmeal and yogurt. The staff went around the breakfast areas to remind guests that the breakfast would be over in 10 min. That demonstrated good customer service to me. We appreciated it. Since it is not a casino hotel, the air quality was good and smoke-free.
The pluses - Decent breakfast (basic). Airport transport. Decent size room & bathroom (it's a regular Hampton size). Great door guy - helpful with directions. Almost everyone had a fantastic attitude except the front desk. Mold in shower - couldn't give it more stars. Ick. It took almost 45 minutes for the shuttle to come. We took a lyft back. Kids running around like crazy! Although Hampton tried to wrangle them since parents were no where to be found. Pool was closed but our email confirmation said it was open until the following week. We got a text that same day. I booked based on the very few hours I had for pool time (one night stay) and allowing use of the Tropicana was a waste. No time to even get there or back. I understand the front desk can't do anything about "pool renovations" but they could have at least seemed concerned. Everyone was complaining. And who closes a pool in June? Won't be back.
Was welcomed by the host, which was very nice - there was not only a shuttle to/from the airport but to the Strip - to Planet Hollywood where I needed to go. Since the shuttle to Planet Hollywood was running every 4 hours, on the way back, I had to walk and it took over 45 minutes to do so.
close enough to the strip without the noise, free parking, free breakfast, free internet, 42" plasma tv, fridge and coffee maker $20 charge for late checkout (2pm), small bathroom
Is close to Las Vegas strip. Clean rooms . Free wi fi and free breakfasts. Indoor pool 24 hour. What else to ask for?
Clean beds Garbage on Floor the cleaning staff missed, broken towel rack, felt run down. I had no idea it was so animal friendly (jar of doggy treats at front desk...). Im at home now the next night and can't sleep because my allergies are so bad. Me and kids all came home with bad allergies. It wasn't obvious on the website when booking that it was animal friendly. Lady at front desk said every room has had animals in it. Breakfast was sub par, indoor pool was FREEZING. me and kids got in for all of 2 minutes. If you have allergies or want to do anything there besides just sleep, might want to explore your options.
Fair price, good value Location not on the strip, but knew this ahead of time
Clean and new I didn't mean to book a hotel that far from the strip. The area selector should be more clear, otherwise I would have never booked at this location.
I stayed here during the summer of 2012 for work. I have absolutely NO regrets! The staff was awesome and I was treated like a queen! I ate breakfast almost every morning in the dining room (complementary buffet) and many dinners as well. On more than one occasion when something that I wanted had run out, the staff cooked more - JUST FOR ME!! My room was always clean and the kitchen was well equipped. The in-suite washer and dryer were invaluable. The pool was inviting and the hot tub was AMAZING after a long day's work. The internet service was good and parking was never a problem. The convenient location put me right on I-15 so no fighting with traffic either. I will stay here EVERY time I visit - be it work or personal. Staybridge is well worth the money and you will NOT be disappointed. I travel in and out of the country for work and this place has been the BEST so far. Give them a try - you'll be glad you did!
It was a pleasant stay away from the hustle of the strip and yet so close. I did not use the shuttle to the Mandalay Bay but I thought it was a great idea. Great clean comfortable rooms.
We had a great stay our first time not stay on strip. Loved having all the amenities.
We stayed there for a week in January, 2008. We were attending a trade show in the Mandalay - but prefer to avoid casinos, so found this property. It was about a half mile from the Mandalay Bay Convention Center- we could walk there faster than from other nearby hotels on the strip, as we didn't need to go through hotels to get there. They also have a shuttle for service to Mandalay and other spots on the Strip. The facility itself was clean and comfortable. The breakfast and evening light food is always a convenient plus in our minds. They also have a hot tub which was wonderful after a long day of walking the trade show floors. The no-smoking policy and complete lack of a casino and slot machines gave it very high marks in our book. We just booked our room for our return in January 2009. We would highly recommend this to anyone else wanting an alternative to the casino scene in Las Vegas.
Our room was top floor on the freeway side and you can definatley hear the freeway noise. Still worth it. Overall, nice, clean, spacious and well-kept.Across the freeway from Mandalay Bay..not far from the strip (you will need to take resorts shuttle), but really in the ultimate location. DO NOT stay in North Las Vegas.For pets it's really nice. The cleaning fee was $100.00 when we were there so double check.
This worked out great for us. 2 adults 2 children in a 1 bedroom. We did bring our aerobed to go with the fold out couch. A little crowded at times, but it worked out well. Great location for access to the south end of the strip. A free shuttle every half hour to the Mandalay Bay and one every hour to the MGM. We drove to Vegas and still utilized the shuttle at times. The small pool was crowded on the weekend, but on Monday afternoon, we had the entire pool to ourselves. It was really nice as there is some shade and a great way to cool off on a hot afternoon. Would stay there again and reccommed this to others. Oh... almost forgot, there is a huge In & Out Burger down the street at Tropicana Blvd where you will find the best hamburger and french fries in the world.
The beds were heavenly and you could not hear a sound from the other rooms or highway. The breakfast was a full spread, not just cold items, and was included in the price of the room. The hotel offers a free shuttle to the strip, as well. The staff is friendly and eager to please. I would definitely stay here again.
Really clean and nice. Will stay again
I was very pleased with this hotel. The staff were pleasant and were attentive. The only problem we encountered was that the heated pool wasn't very heated the last few days. They said the heater broke but we weren't sure. The buffet breakfast was very good. The complimentary shuttle was also nice.
Highly recommended. Had a comfortable stay. We were welcomed by the manager that day. Had traveled from far and had arrived early morning. And even though check-in was not until 3 pm they were able to accommodate us and let us check-in earlier. Even fed us breakfast that morning! Safe environment. Would certainly come back again.
Next to the car rental return
No wifi in room