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They gave us a Suite with a fireplace, Kitchenette, living room, etc. It was awesome! Lots of room and ambience.
liked the ambiance, nestled in the mountains with rooms with character, comfortable enough, great outdoor pool/tub, but the night staff was rude and was not attentive....more often not at his post and when asked to work did comply with poor attitude.
This place is magnificiant. The views are wonderful. The hotel staff are great. Rooms are very confortable and extremely clean.
Pro:large and clean room.Con:1. This is NOT a ski in ski out hotel. You need to carry the gear and climb a dirty and icy slope.2. The facility need a lot of improvement. Every time i took the elevator, it sounds like falling down instead of going up. The toilet doesn't work very well.3. The $10 breakfast buffet is like a joke. '
The only thing good about this place the hot tub and pool were heated. The staff might have well been non-existent. The message light on the phone remained on for three days. They did not know why. Ask for any information regarding the property and the surrounding area, you might as well have been asking the wall. Oh they did seem to know that I needed to imprint my card and sign the charge slip. Says it is a ski in/ ski out....not.....stay in Jackson its 12 miles away but there is nothing in Teton Village after the slopes close.
Location is superb, just in front of Kuta beach The water smells awful! The manager told us it was because the contractor didn't install the right pipes for the plumbing!! The staff forgot to replenish the soap for our barhroom!!
Right on the beach. Beautiful view from the rooftop. Comfortable beds. Staff was helpful, and friendly. Very noisy. Can hear your neighbors, and the streets below. Woke up to someone knocking on our door at 3 AM. Anyone has access to the rooftop so it was crowded with people not staying at the hotel.
pool bar was definately a winner. location was great. staff looked after us really well. really clean and well looked after. some of the food at the restaurant was a bit less desirable.
The delux private villa with our own private pool. The service was a little slow. Especially when ordering drinks at the pool bar and food at the restaurants
friendly, safe, relaxing, child friendly
The hotel has great facilities and service for a good rate. The staff were always pleasant, the location is brilliant and the facilities are top class.
Nothing was good! It was the most horrible experience I had staying in any hotel around the world. Poor room conditions, advertisement of its room is far from what it provided. Room can come with no windows and had a moldy smell to it.
The grounds of the hotel where really nice. The location is great as close to everything and a short taxi/walk to Kuta. I would recommend the cottages as the superior rooms are not as nice.
Good location, close to beach and shops. This was our 2nd stay at this hotel and it has gone down hill in the year between visits. no where near as clean. smaller room. we will not go back again.
stay ther every time i visit bali and would not stay anywhere elese
The staff were helpful and friendly. Breakfast was excellent. The superior family rooms are cramped and small, we had to upgrade to a deluxe family room, which was larger but furniture and fixtures are very outdated (eg tv's are 20yrs old). Also room was close to front gate with traffic noise and a long walk from the pool and beach. I would not recommend this hotel for families of more than 3 people.
Friendly staff, Proximity to the beach and shopping, Excellent gardens, Good breakfast, Good pool areas, Good room Cost of food and drinks etc. at the hotel, Internet very expensive by any standard when informed it was free, no other complaints
near legian street but away from noisy. very delicious breakfast.
the free shuttle bus to Kuta beach is too long to wait, hope can improve at least 10-20 mins once.
Staff were very friendly. hotel was clean and comfortable. would go back for sure.
Bathroom amenities, specifically the shower and tiling.
The location, the calm surroundings Lobby not practical
It's a nice budget hotel, but nothing special about it. Good location: off the main road (so you don't get to hear all the Legian noise), close to the beach (10 minutes walk), generally okay in terms of cleaniness and services. Breakfast was rather scarce, furniture is out-dated, the rooms are located in such a way that I didn't get any sunlight in my room.
The general settings of the hotel and its location Staff not all efficient or friendly
Location, location, location I like this hotel. This is the third times I stay there
the location is awesome, right in the middle of legian but very quiet no free wi-fi include
The friendly staff they made you feel very welcome we were only there for afew days to stay with friends but found the stay very relaxing. The breafast selection covered all preferences you have a noce pool area.
Quiet environment, mostly couples and families. Staff should improve their english skills
The location,security,foods and the surrounding area near by. A lot of mosquito!
I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain
Hotel staff are helpful and friendly. They fulfill your request within a few minutes. Security is good and it's quite safe to stay in Bali. Hotel should not be 5 star hotel. It's too old and facilities are not good
lack of warmness from staffs, more cordination between restorant and reception is required, found mosquitoes in bathroom.
Kuta Paradiso Hotel is a lovley hotel, great entrance, great pool and great service but the rooms could of been beter although very clean.
Some of the facilities were a little worn. There was a problem with some leaking water which my son fell over in.
My friend was in the pool, floating human shit went on to her and she has to jump out of the pool, disgusting!! We complain to the staff but not even an apology!! Rooms are outdated, poor break fast spread, for sure this hotel not value for money. there are much better hotels on the beach for this price.
Everyone was so friendly and helpful. The location was great...right on the beach! The hotel also helped a lot with booking excursions.
Both my husband and I enjoyed our stay. The staff were very friendly and helpful. Fantastic location for both shopping, restaurants and relaxing by the pool or on the beach. I would have no hesitation of recommending the hotel
The hotel are in a very nice location. Directly on the beach and close to the Beach Road. Just small step and you are in the city. Just a small steps and you are on the very nice beach. Nice large pool with a lovely pool bar and kindly staffs. Nice garden with a nice restaurant close to the beach. The staffs at the pool and the garden restaurant kindly, helpful. The hotel by self. If you come from the pool and garden, you have the feeling you are not in the same hotel. The rooms are old, dark, very dirty, and noisy . The cleaner unkindly, laesy and not clean. My room was full up with mosquitoes. The blanket on the bed not white, more grey. Only 2 towels for 2 people. The cleaner not disinfect the toilet.
The service of the guy on the front desk was discusting. He tried charging us for drinks from the mini bar but we did not care that we did not have them. He ignored us and said he would call the police. It was discraceful service and wrecked the end of our holiday. I will never stay there again.
The best part of the stay is having very friendly and helpful hotel staff to guide you through sightseeing places and to find the best shopping places which the locals use. Made some friends and had a great time. The only unfortunate problem was that they were renovating during my stay and the noise and dust was bothersome as i would love to be able to write in the quiet solitude of my room during the day.
Good breakfast, great pool, close to beach & city center renovation on our floor, dirty
Location is great. Buffet breakfast was good with sufficient choices. Staff was helpful and accommodating whenever we request for items like outlet adaptors and packaging tapes. Yes, the House keeping staff should clean the rooms well and use better smelling fabric detergent or softeners for their sheets, towels and pillow cases. Their bed throw pillows were soiled and smelly.
Beach and central location Small bath room
Rooftop was nice, it is just next to the beach, central. The toilet has a smell in the room i think because of the pipes, we always stayed close the toilet door, a part of the hotel is still is underconstruction, so it is usual to find yourself in a weird place. stuff smiles always, but for a high standart hotel it is not fair that they try to charge customers as soon as possible as they arrive to the hotel, it should be at the end of the stay, i had a problem with the agency, and the stuff tried to charge me 3times to ensure their payment, the high quality hotels dont care about money, they care about customers. But the stuff just wanted payment as soon as possible in this hotel.
The room that was booked had no view to the outside, it had a view looking into the center of the hotel. Very depressing. Not a place I would ever stay again
We arrived after midnight, and were really tired and wanted to crash on bed immediately. However, up on lifting the comforter, we found multiple stains on the bed, including one blood stain. This was the most disgusting thing I have found in any hotel stay!
In room jacuzzi (mini pool) Mosquitoes mosquitoes and more mosquitoes