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Charming old hotel. One of the staff spoke Swedish! The free internet was not super fast.
A super friendly staff, a great room towrds the Grand Place. Tx for a wonderful stay.
Room size was very nice. I enjoyed the Nepresso coffee in the room.
Central position Expensive breakfast
We had a wonderful stay, hotel close to centre, staff friendly, breakfast excellent, room comfortable. A pity that only paper cups are provided for tea/coffee facilities in the room.
The location of the hotel, the clean spacious room, the excellent shower room, the tea and coffee making facilities. The efficient, helpful and friendly staff.
The fresh new approach to furnishings and layout
very good in all aspects. Buffet breakfast to expensive.
location. tea/coffee facilities poor
Well located for restaurants, etc.
we have stayed here quite a few times, however the rooms are now looking worse for wear, the skirting boards in the room were dirty and room was so hot it was impossible to sleep without the window open have the traffic noise
the facility and room are clean and gorgeous. The staff was extra helpful with travel issues. The room and bath were great value.
We liked the central position of the hotel, the rooms were well soundproofed and the beds were very comfortable. The provision of tea/coffee making facilities in the room was unusual for Europe but were much appreciated. We were also able to access BBC television. The bathroom was well equipped but very cramped.
Arriving on a wet evening the hotels car parking service was an excellent idea.
The hotel rooms are beautiful and the service was good
The decor of the room Because of the age of the building, one can hear every footstep above and next door; that is disturbing.
Room and building were nice as were the staff. The location is excellent. The bathroom of our room (201) was very poor - the tiles were dirty and many in the shower area were missing grouting. Not 4 star, more like 2 star. A good clean, a new shower head and re-grouting of the tiles would have made all the difference.
very confortable and quiet room. pleasant staff at reception.
Perfect location in the centre of Lille with easy access to shopping car parks, and restauarants. Hotel staff friendly and helpful. Room spacious and light with two french windows giving fantastic views into the Opera House square. Our Privelage Room suffered from lack of coat hanging space and clothes storage. This was acceptable for a short 3 day stay.
location rooms need to be refurbished
frendly staff nice and central for shops no
Hotellets var centralt beläget och lagom stort. Frukosten var bra men inte så omfattande. Trots det centrala läget stördes vi inta av trafik mm. Rummet var litet
Det finns ingen hiss , det tråkigt att man behöver gå upp 3trappor med en tung väska
Mycket fint rum. Rent och fräscht. Fantastisk frukost, fast dyr. Skulle önskat någon typ av gym eller liknande.
Vänlig personal, mycket god frukost. Hissen var trasig och vi bar på tunga väskor. Det kostade dessutom 4,50 euro för att använda internet per timme med bärbar dator. På de flesta hotell verkar trådlöst nätverk vara gratis.
The bathtub was huge and deep. I was in town for sports and it was nice to be able to take a bath after a long day on the field. The bed was also very fluffy and comfortable. The location was perfect and the staff were all incredibly helpful as well. Room service was very limited and not very good quality. The bar downstairs can get very loud which makes it tough to sleep if you're there over the weekend. The climate control in the room was locked and the set temperature was a bit too high for my tastes. The rooms are also quite small.
very cool spot..... also very small but functional and modern...lovely amenities... most attractive and charming young lady from Lille on the front desk....excellent breakfast...the are is a bit dodgy but is in the process of improving.. if you can acept the small but ultra modern accomodations this is a great spot none
Very quiet room but in a central location. Very comfortable bed.
The Hotel is well located in the heart of the City. The Hotel reception staff were excellent. The Hotel is new and very stylish. Access to local information - regarding restaurants and interesting places would have been useful.
Excellent location for shops and Eurostar -everything in easy walking distance. Loved the fresh, modern design, a refreshing change from chain hotels. Bed super comfy, lovely huge shower. We had to wait 30mins for our room.
Great location, excellent staff and modern very well equipped comfortable rooms - highly recommended. Nothing
Amazing decor, beautifully presented hotel, better than some 4 star hotels I have stayed in. The staff were very helpful, although we had problems with breakfast on Sunday even though we had booked the night before, there were no tables when we arrived. The lady on duty was excellent although very understaffed and accomodated us as soon as possible. Short staffed on Sundays
Great location, close to train station and centre of town
Excllent hotel withvery goo staff. I won;t hesitate to recommendand stay there again.
It was very clean and in the very city centre No lift and a lot of stairs, not really practical for heavy luggage.
Small, clean hotel in the centre of the city!!!! In tha bathroom there were now hangers to hang on towels etc ...
central location, nicely renovated, nice "salle de séjour" rooms are rather small, but with modern equipment, air-conditioning is used for heating (which worked fine in the room I had)
The rooms on the lower floor can be noisy
friendly and helpfull staff, flexibility of timetable no elevator, no hangers for towels
Good location, close to Rail Stations, which was essential to me wasn't really easy to find it from the first time. Numbers of buildings in Lille are rarely seen and hotel is situated a bit aside of the street. So the main thing is to find KOOKAI shop and hotel is just on the right next to it.
Right in the middle of the city. Perfect for a weekend break!
Very friendly and helpful staff, excellent location. We stayed in the privileged room no 104. As we investigated next day, it was the only room from the Privileged range on the 1st floor that had ridiculously small bathroom. "Small" is actually a massive understatement - the layout was awkward and one needed to do some gimnastics to pass the sink to get to the toilet. Once in place the sink could be used as a head support... Additionally there was a bad smell from drains in the room. This room 104 shouldn't be classed as Privileged. If we were placed in one of the other Privileged rooms with normal bathroom I would give the room high grade.
On arrival the hotel looked strange and when you climbed a set of stairs the reception area was small but the room was very comfortable and quite sizable plus the hotel was well placed for sightseeing, restaurants and shopping
The hotel is newly-renovated - very stylishly - and the superior double room that I had was large and comfortable and overlooked the street leading to Place du Rihour. The hotel's location is fantastic - easy walking distance from the main train and local metro stations and to key sights. Generally, the staff were friendly and helpful, especially the young woman on reception and the housekeeper. The only aspect about my stay that I didn't like was the noise made by the delivery/cleaning trucks that started to arrive in the normally pedestrian-only streets between 6 and 7 am.
We were 12 of us and all extremely happy about the hotel. It was basic but very clean, very confortable and very well located. Moreover the staff was very nice and very helpfull. Breakfast was great too. Really A+++, we'll come back! No. Maybe tea or coffee in the room would be good.
Sightseeing, drove to Brugges
The staff were very helpful and very polite and friendly Breakfast was very poor. Breakfast room far too small for number guests. Standard of cleaning was very poor. Litter was on the staircase on our first day or arrival and still there 3 days later when we left.
Location was convenient for the City centre. Very convenient car parking Grumpy and unhelpful night staff. Getting two more pillows, which we had already arranged with the day staff, was not organised and the night porter was surly. Bathroom smelled of drains. Tiny lift which only serves 6 of the 7 floors.
nothing not up to standard of other hotels for same price in the area
We really enjoyed our stay at this hotel. Basic rooms, but very central location with restaurants and central sites on your doorstep. Staff are friendly and english speaking. Large parking building is directly across the street, but you must email them to book as very limited spaces allocated for the hotel. The cot for baby was already set up in our room without having to ask which is a first for any hotel we have stayed in. Would stay again.
Clean and great location The hotelstaff at night (one man) was very drunk when he was working
The staff were exceptional. The location was superb great for shopping.The 24 hour desk was good. The bathroom was so small i had bruising on my body from bending around the sink to wash and pee.
Location being extremely close to the centre and it's local facilities Very noisey, not through traffic but other residents as no carpets on floors
Location, in the centre of Lille, and parking available for 12€ The room was at the 7th floor, the last one under the room, there was a feeling that the space should normally not have been used for a bedroom, there were humidity spots on the roof. The pilows were ok but the matras was deeper in its middle than on the sides. Breakfast was served until 10 am only (on week-end they should be more flexible). I wouldn't mind all this for 70/80€ a night but not for 127€ a night ! But as I said, our room was on the last floor under the roof, maybe other rooms are better.
Very convenient location between Eurostar station and city centre/Vieille Ville. Pleasant, friendly, helpful staff.
Excellent location and fair price. Overall a good solution for a weekend in Lille
The location was amazing. Staff very accommodating and the hotel was of a good standard. Brilliant value for money. Parking was rubbish. Cost us 28 euros for two days as we had to park in the public car park. I suggest leaving the car at home.
Good size room, welcoming Toilet was broken away from wall (an unnerving experience!), No Wi-Fi
the friendleness, the cleanliness, the location we would have liked kettle with tea/coffee in room
Excellent location, literally a stone's throw from the Lille mainland station and only 500 metres from the Lille Europe. Could not have asked for a more central hotel. Room was clean and as described - let's be honest, you are not going to be spending much time in the room in Lille!! Staff were very helpful and spoke great English.
open all hours no problem getting late at night no
the hotel is perfect situated for people who want to visit Lille by train and want to go shopping and walking in the centre of the town!
Hotel in very good location breakfast is very small for its price, is better go eat outside
Good value. Very near the railwaystation Lille Flandres. Ver y basic but clean. Also good value continental breakfast.Recomended if you intedt to use the hotel for sleeping and don´t need a pianobar.
Det perfekta läget mitt på gågatan. Helt tyst rum. Nej
Enkelt, vänligt, centralt beläget och rimligt pris, fullt OK på en tjänsteresa. Nej
Hotellet ligger centralt, lätt att ta sig till Metro stationen, stor torget. Hotellet själv var mysigt och intimt. Kan rekommenderas till de som uppskatar gammal franskt charm. Det som irriterade mig mest var att frukost var inte inkluderat i priset även om jag trodde det var det när jag bokade hotellet via booking.com. Det var inte mycket pengar men själva frukosten var inte värde pengarna. Jag hade två askoppar i mitt rum fast jag bokade ett rum för ickerökare.