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Det stod att hotellet erbjöd fri tillgång till trådlöst internet, men det visade sig att de hade installerat ett urbota korkat och komplicerat system för att komma åt nätverket. Man var tvungen att fylla i sitt mobilnummer i ett formulär och få en kod skickad till sin mobil via sms. Ett litet krux bara... det funkar bara med franska mobilnummer. Verkligen smart när man välkomnar turister från hela världen! Och när jag frågade i receptionen om de kunde fixa en temporär inloggning för mig eftersom jag inte hade något franskt mobilnummer så var svaret bara tvärnej. Annars inga problem med hotellet, bra läge och fräscha rum, ska jag väl tillägga.
As said, cool breakfast location on top floor. They were renovating, the rooms were just done and the reception soon finished. The elevator was shut down during one day.
Vänlig personal, mycket god frukost. Hissen var trasig och vi bar på tunga väskor. Det kostade dessutom 4,50 euro för att använda internet per timme med bärbar dator. På de flesta hotell verkar trådlöst nätverk vara gratis.
Mycket fint rum. Rent och fräscht. Fantastisk frukost, fast dyr. Skulle önskat någon typ av gym eller liknande.
The bathtub was huge and deep. I was in town for sports and it was nice to be able to take a bath after a long day on the field. The bed was also very fluffy and comfortable. The location was perfect and the staff were all incredibly helpful as well. Room service was very limited and not very good quality. The bar downstairs can get very loud which makes it tough to sleep if you're there over the weekend. The climate control in the room was locked and the set temperature was a bit too high for my tastes. The rooms are also quite small.
Charming old hotel. One of the staff spoke Swedish! The free internet was not super fast.
A super friendly staff, a great room towrds the Grand Place. Tx for a wonderful stay.
Bra läge, trevlig personal Utsikten
Excllent hotel withvery goo staff. I won;t hesitate to recommendand stay there again.
very cool spot..... also very small but functional and modern...lovely amenities... most attractive and charming young lady from Lille on the front desk....excellent breakfast...the are is a bit dodgy but is in the process of improving.. if you can acept the small but ultra modern accomodations this is a great spot none
Great location, excellent staff and modern very well equipped comfortable rooms - highly recommended. Nothing
The Hotel is well located in the heart of the City. The Hotel reception staff were excellent. The Hotel is new and very stylish. Access to local information - regarding restaurants and interesting places would have been useful.
Excellent location for shops and Eurostar -everything in easy walking distance. Loved the fresh, modern design, a refreshing change from chain hotels. Bed super comfy, lovely huge shower. We had to wait 30mins for our room.
Very quiet room but in a central location. Very comfortable bed.
Amazing decor, beautifully presented hotel, better than some 4 star hotels I have stayed in. The staff were very helpful, although we had problems with breakfast on Sunday even though we had booked the night before, there were no tables when we arrived. The lady on duty was excellent although very understaffed and accomodated us as soon as possible. Short staffed on Sundays
Great location, close to train station and centre of town
We liked the central position of the hotel, the rooms were well soundproofed and the beds were very comfortable. The provision of tea/coffee making facilities in the room was unusual for Europe but were much appreciated. We were also able to access BBC television. The bathroom was well equipped but very cramped.
Room and building were nice as were the staff. The location is excellent. The bathroom of our room (201) was very poor - the tiles were dirty and many in the shower area were missing grouting. Not 4 star, more like 2 star. A good clean, a new shower head and re-grouting of the tiles would have made all the difference.
Arriving on a wet evening the hotels car parking service was an excellent idea.
frendly staff nice and central for shops no
the facility and room are clean and gorgeous. The staff was extra helpful with travel issues. The room and bath were great value.
location rooms need to be refurbished
The hotel rooms are beautiful and the service was good
Perfect location in the centre of Lille with easy access to shopping car parks, and restauarants. Hotel staff friendly and helpful. Room spacious and light with two french windows giving fantastic views into the Opera House square. Our Privelage Room suffered from lack of coat hanging space and clothes storage. This was acceptable for a short 3 day stay.
The decor of the room Because of the age of the building, one can hear every footstep above and next door; that is disturbing.
very confortable and quiet room. pleasant staff at reception.
Right in the middle of the city. Perfect for a weekend break!
On arrival the hotel looked strange and when you climbed a set of stairs the reception area was small but the room was very comfortable and quite sizable plus the hotel was well placed for sightseeing, restaurants and shopping
Small, clean hotel in the centre of the city!!!! In tha bathroom there were now hangers to hang on towels etc ...
The rooms on the lower floor can be noisy
Good location, close to Rail Stations, which was essential to me wasn't really easy to find it from the first time. Numbers of buildings in Lille are rarely seen and hotel is situated a bit aside of the street. So the main thing is to find KOOKAI shop and hotel is just on the right next to it.
central location, nicely renovated, nice "salle de séjour" rooms are rather small, but with modern equipment, air-conditioning is used for heating (which worked fine in the room I had)
friendly and helpfull staff, flexibility of timetable no elevator, no hangers for towels
It was very clean and in the very city centre No lift and a lot of stairs, not really practical for heavy luggage.
The hotel is newly-renovated - very stylishly - and the superior double room that I had was large and comfortable and overlooked the street leading to Place du Rihour. The hotel's location is fantastic - easy walking distance from the main train and local metro stations and to key sights. Generally, the staff were friendly and helpful, especially the young woman on reception and the housekeeper. The only aspect about my stay that I didn't like was the noise made by the delivery/cleaning trucks that started to arrive in the normally pedestrian-only streets between 6 and 7 am.
Very friendly and helpful staff, excellent location. We stayed in the privileged room no 104. As we investigated next day, it was the only room from the Privileged range on the 1st floor that had ridiculously small bathroom. "Small" is actually a massive understatement - the layout was awkward and one needed to do some gimnastics to pass the sink to get to the toilet. Once in place the sink could be used as a head support... Additionally there was a bad smell from drains in the room. This room 104 shouldn't be classed as Privileged. If we were placed in one of the other Privileged rooms with normal bathroom I would give the room high grade.
The staff were very helpful and very polite and friendly Breakfast was very poor. Breakfast room far too small for number guests. Standard of cleaning was very poor. Litter was on the staircase on our first day or arrival and still there 3 days later when we left.
Location being extremely close to the centre and it's local facilities Very noisey, not through traffic but other residents as no carpets on floors
Clean and great location The hotelstaff at night (one man) was very drunk when he was working
Sightseeing, drove to Brugges
The staff were exceptional. The location was superb great for shopping.The 24 hour desk was good. The bathroom was so small i had bruising on my body from bending around the sink to wash and pee.
nothing not up to standard of other hotels for same price in the area
Location, in the centre of Lille, and parking available for 12€ The room was at the 7th floor, the last one under the room, there was a feeling that the space should normally not have been used for a bedroom, there were humidity spots on the roof. The pilows were ok but the matras was deeper in its middle than on the sides. Breakfast was served until 10 am only (on week-end they should be more flexible). I wouldn't mind all this for 70/80€ a night but not for 127€ a night ! But as I said, our room was on the last floor under the roof, maybe other rooms are better.
We were 12 of us and all extremely happy about the hotel. It was basic but very clean, very confortable and very well located. Moreover the staff was very nice and very helpfull. Breakfast was great too. Really A+++, we'll come back! No. Maybe tea or coffee in the room would be good.
Location was convenient for the City centre. Very convenient car parking Grumpy and unhelpful night staff. Getting two more pillows, which we had already arranged with the day staff, was not organised and the night porter was surly. Bathroom smelled of drains. Tiny lift which only serves 6 of the 7 floors.
We really enjoyed our stay at this hotel. Basic rooms, but very central location with restaurants and central sites on your doorstep. Staff are friendly and english speaking. Large parking building is directly across the street, but you must email them to book as very limited spaces allocated for the hotel. The cot for baby was already set up in our room without having to ask which is a first for any hotel we have stayed in. Would stay again.
we have stayed here quite a few times, however the rooms are now looking worse for wear, the skirting boards in the room were dirty and room was so hot it was impossible to sleep without the window open have the traffic noise
Central position Expensive breakfast
The location of the hotel, the clean spacious room, the excellent shower room, the tea and coffee making facilities. The efficient, helpful and friendly staff.
Well located for restaurants, etc.
very good in all aspects. Buffet breakfast to expensive.
Room size was very nice. I enjoyed the Nepresso coffee in the room.
The fresh new approach to furnishings and layout
We had a wonderful stay, hotel close to centre, staff friendly, breakfast excellent, room comfortable. A pity that only paper cups are provided for tea/coffee facilities in the room.
location. tea/coffee facilities poor
Det finns ingen hiss , det tråkigt att man behöver gå upp 3trappor med en tung väska
Hotellets var centralt beläget och lagom stort. Frukosten var bra men inte så omfattande. Trots det centrala läget stördes vi inta av trafik mm. Rummet var litet
The owners of this hotel have hone through great lengths to restore their property, but it remains an old building. This has also its charms: the elevator in itself is almost worth the visit, the doors of the rooms are of a lovely old type etc. But... rooms are rather small with pretty small beds, there was a strong odour from the shower once the cover of the drain was removed etc. Want a flasback to the house of your grandparents, this is the place! And of course location in regards to the city center could not be better, parking within 150 mtrs.
The location was excellent and the breakfasts were good value when compared with buying breakfast at local cafes. The staff were very pleasant and always cheerful at the reception desk. The shower was very poor- the bathroom looked swish but the shower splash went all over the floor which meant that we had to use a bath towel to\mop up as well as the bath mat. Very lumpy pillows.
very helpful reception staff. Small but very clean and comfortable rooms
Helpfulness and friendliness of staff
The staff were very helpful and welcoming. It was in a central location to the old city of Lille - easy access from trains aswell. Quite acceptable for a nice weekend break with clean room and showers. The hallway is very noisy along with the stairs - all wooden with carpet. The staff start at 6am and talk in the hallways which wakes you up.Suggest coffee & tea making facilities in the room and if possible bar facility in the lobby as it lends itself to this.
The character of the hotel and its location. The stair carpets were pretty seedy. We would have preferred a room on the front rather than one with a view of the admittedly elegant fire-escape
friendly staff, central location
Fantastic location. Old world charm but with just enough modernity
The location of this hotel is fantastic, perfectly placed for shopping, sightseeing and both railway stations.
Very central. Within walking distance of several sights and a wide selection of good restaurants Bed was a bit uncomfortable
poor access to Wi-Fi network in the room
the helpfulness of the staff, the cleanliness. no
Excellent breakfast, great view of the church from the room, majority of staff friendly The shower/toilet which are placed in a kind of partition rather than a separate room - giving minimal privacy
good location, friendly staff, in need of mordernisation.
Close to the centre of town and train station Dirty- crap , 50 yeaar old blankets
Went to the Braderie in Lille It was pretty expensive for a small one bed room
poor accomodations and style, far too much expensive for the premise
Do not accept a room above fifth floor - the lift does not go beyond five
Very basic and dated room at a premium price.