Hotel Vip Executive Diplomatico

Bra

okt. 2018

6,3

Could be cleaner, room temperature super hot with an open window, noisy, bed not really comfortable.
Bra

okt. 2018

6,7

Location

Parking, we selected the hotel because of the parking facility, but wasnt possible. Hotel said that booking.com still need to change that from the site.
Fantastiskt

okt. 2018

8,8

Breakfast was very good. room very pleasant.

Nothing
Fantastiskt

sep. 2018

8,3

Too much noise
Bra

sep. 2018

7,5

Room was clean and spacious. Well situated

The staff is not very smiling and welcoming. Breakfast was not Worth it
Bra

sep. 2018

7,1

Nice location. Friendly staff. Really good service.

On the first night we had ants in the room. The wireless connection was really bad.
Fantastiskt

sep. 2018

9,6

Location, extremely large bad, good breakfast, amability of staff

Small room
Fantastiskt

aug. 2018

10,0

Location is great, knowledgeable and great staff, 24 h reception and classy interior. A small welcome room on the hotel room, a landline phone and coffee/tea set on the room are big plus.

Internet is very slow on the bedroom. But on the small room before the bedroom it is great. It would be helpful if there are chairs there to sit down. I guess that room used to be a mini guest room.
Fantastiskt

aug. 2018

10,0

Best staff ever! Cozy rooms and very helpfull team! Thanks!
Fantastiskt

aug. 2018

10,0

The front desk staff was excellent. Nono Rui Francisco Alex and the ladies were great. Rita at the bar was wonderful!

The towels and curtains had holes. There wasn’t a temperature control remote in the room. No restaurant on property.
Fantastiskt

juli 2018

9,6

Very nice view, comfortable beds, nice personal! Located into a very nice square, Marques do Pombal, near to a metro station. I would recommend this place!
Fantastiskt

juli 2018

9,6

1) Clean, bed comfort. 2) Friendly staff.

1)The shower bathroom has low, low pressure. 2)The Wi-Fi does not reach entiire room.
Okej

juli 2018

5,8

Hotel is designed for the local people only. No tv for us
Bra

juni 2018

6,7

Nice people, incredible. Good breakfast. Nice bed. Very good location.

Old furniture, old bathroom, if you are staying at 9th floor there is no pression of the water. Smells old.
Fantastiskt

juni 2018

10,0

Very pleased with location and the room was clean and comfortable. Breakfast was very nice also.

Rooms are generally smaller in Europe.
Bra

juni 2018

7,1

Nice bed

A bathroom of late 70s
Fantastiskt

juni 2018

8,3

Attentive staff, great breakfast.

Our first night was ruined by noisy guests in the next room. However, the hotel moved us immediately, as soon as they were made aware of the problem. A laundry service is offered, as opposed to irons...
Medelmåttigt

juni 2018

3,8

It was the worst stay in the hotel of my life. The localization is nice, close to Metro and the bed was comfortable and that's it. I was aware of the previous comments but I did not think it ...
Bra

juni 2018

7,9

location is good because is near Plaza Marques the Pombal, wich is Kind of a center of tourist movement and the Aerobus stops near by. Facilites are old, but since i got a good deal I think it was ...
Okej

maj 2018

5,4

nice people at the reception

hotel worn and far overpriced, bathroom very small,, uncomfortable bed, noisy
Fantastiskt

maj 2018

9,2

Central location, short walk to restaurants and main street. Clean, spacious , great bed and helpfull staff. We actualy had kettle in our room. Did not get chance to use it.

Nothing
Okej

maj 2018

4,6

Property is ok not centrally located but was close to hop on hop off bus

Concierge didn’t speak a word of english. When we checked in we only had big notes so we told him will give him his tip later he did not understand and left the room angrily. Just before checking out ...
Okej

maj 2018

4,6

The bed was good and so was yhe location.

The carpet was filthy and yhe curtains were badly damaged. Also the bathtub caulking was in bad shape.
Bra

maj 2018

7,9

Good location not far from Avenida da Liberdade and 5 minutes walk to metro station Marques de Pombal. Room was clean and spacious with a very nice view on the city centre. Staff is friendly and ready...

Breakfast was standard, but more fruits and fresh juices would be welcomed. Renovation is positive but preferably done in a better way with more old furniture being replaced.
Bra

apr. 2018

7,9

Bathroom too small for the size and the cost of the room. No privacy in bathroom as the door didn't work. When it did it got stuck which could cause anxiety in some clients. The carpet in the ...
Okej

apr. 2018

4,2

I stayed for three days and they didn't vacuum the room once. We couldn't let the baby crawl in the carpet. The breakfast was not good. I opened an apple and it had ants inside
Fantastiskt

apr. 2018

9,6

Staff was great, location amazing and breakfast delicious
Fantastiskt

apr. 2018

8,8

Great expierence

Location
Bra

apr. 2018

7,5

Clean, simple and comfortable.

The air conditioning didn't work well.
Bra

apr. 2018

6,3

Breakfast, quiet and room's city wiev were good.

Hotel and rooms too old (wardrop, WC, bath tube, lavatory and mirror, all lightining and electr.sockets..) even they don't have card entrance system on the rooms its still historical mechanical ...
Bra

mars 2018

7,1

Clean room, nice linen. Good breakfast

Not enough tea and coffee in the room and no milk. Tried 5 times but couldn’t get milk from reception.
Fantastiskt

mars 2018

8,8

Courtesy

Location
Okej

mars 2018

5,0

Friendly staff at the check inn counter.

Our room was dirty with spiderwebs on the wall, we even had to kill a big spider. there were holes on the wall, paint coming from the walls. Everything was old and very dated. The headboard of our ...
Fantastiskt

mars 2018

10,0

The Hotel is amazing, you have everything what you need,TV,mini bar,mirrors,etc.. My room was big,Really wonderful.

When I was out,someone who was cleaning the room took my bottle of water,it was not full but I left it on the table. I know the intention was to clean the room but next time don't do it.
Bra

feb. 2018

7,5

The chandeliers in the foyer were dramatic and we were checking in efficiently and quickly. Our double room was on the 2nd floor and had a city view balcony which was nice. Good-sized room also.

A seemingly decadent 4-star hotel located close to the central Avenida Liberdade and right across for the Four Seasons! But the glamour ended once you enter the bedroom. Comfortable yes, howeve, for ...
Fantastiskt

jan. 2018

8,3

Good position for metro easy walk to the mine route and affordable price

Nothing
Fantastiskt

nov. 2017

9,2

Perfect location, comfortable bed
Bra

nov. 2017

6,7

Staff was very friendly

Old carpet in the bedroom
Fantastiskt

nov. 2017

9,2

The kindness of the staff

The breakfast could be more varied
Okej

nov. 2017

4,6

good size room good wifi

very dated room could do with updating
Okej

okt. 2017

4,6

This hotel is a fine example of 1980's design and style. It must have been excellent in its day. It's a shame, therefore, that nothing seems to have been updated since then. The staff were ...
Fantastiskt

sep. 2017

9,2

Due to a mishap when we arrived in Lisbon (the accommodation we had booked was unavailable because the flight was delayed), we booked this hotel last minute. Very friendly staff; squeaky clean; very ...

The ramp which led to the lift was very steep, no good for suitcases. You have to climb a pretty steep hill from the nearest metro station, also not good for suitcases at all.
Okej

sep. 2017

5,0

Outdated furniture and dirty carpet.
Medelmåttigt

sep. 2017

2,9

Nothing

Not a 2star. Where did it get 4stars. The carpets were stained and dirty. The room smelled old all the furniture were old.
Okej

aug. 2017

4,2

I have booked online with price which was around 80 euro But when i check out they take more than110euro for that duration This was very very unexpected behavior

The price that they took wasnt same as we booked online I cant do any thing because they have theirvexcuse like city tax and bla bla bla Any how i did not took anything from minibar I did not ...
Okej

aug. 2017

5,8

Very old hotel. Not even close to 4 stars
Fantastiskt

aug. 2017

8,8

Wonderful helpful friendly staff!! Loved them, they all made us feel at home and kindly assisted with everything we needed. Thank you!
Okej

aug. 2017

4,2

The Manager is really kind and helpful.

Old hotel (but renovation is for 2018) and incompetent staff, not clean, not kind, rude with very bad behavior with the client. If you want to see people that hides their lack of intelligence and ...
Bra

aug. 2017

6,3

The room was clean and nice but the first floor was loud.

The French supervisor was extremely arrogant and unhelpful. I suggest you dont have a Frenchy in charge of dealing with customers.
Okej

aug. 2017

5,8

Location

Pretty old hotel for the money paid
Bra

juli 2017

6,7

Noisy and very old carpet.
Bra

juli 2017

6,7

Noisy and very old carpet.
Bra

juni 2017

7,9

We had one breakfast at the hotel, the service was not very kind.
Bra

juni 2017

7,9

We had one breakfast at the hotel, the service was not very kind.
Bra

juni 2017

7,9

The hotel is a little old, could use some new refurbishments and updates.
Bra

juni 2017

7,9

The hotel is a little old, could use some new refurbishments and updates.
Okej

juni 2017

5,0

Bidet in bathroom.

Old furniture, holes in bedding, used hotel amenities, broken windows, street noise.
Okej

juni 2017

5,0

Bidet in bathroom.

Old furniture, holes in bedding, used hotel amenities, broken windows, street noise.
Okej

juni 2017

4,2

very dated needs updating, breakfast terrible
Okej

juni 2017

4,2

very dated needs updating, breakfast terrible
Bra

maj 2017

7,1

Close to center and have their parking but places are limited

Quite an old hotel
Bra

maj 2017

7,1

Close to center and have their parking but places are limited

Quite an old hotel
Medelmåttigt

maj 2017

2,5

Maybe balcony in room

Unfriend staff, room was not very clean and water was yellow and we complain about it and staff said it's because of tech issue will be fine after 10 minutes it was not resolved I slept without ...
Medelmåttigt

maj 2017

2,5

Maybe balcony in room

Unfriend staff, room was not very clean and water was yellow and we complain about it and staff said it's because of tech issue will be fine after 10 minutes it was not resolved I slept without ...
Medelmåttigt

maj 2017

2,5

Maybe balcony in room

Unfriend staff, room was not very clean and water was yellow and we complain about it and staff said it's because of tech issue will be fine after 10 minutes it was not resolved I slept without ...
Bra

maj 2017

7,5

Very comfortable bed.clean.

Hotel a bit old.
Bra

maj 2017

7,5

Very comfortable bed.clean.

Hotel a bit old.
Bra

maj 2017

7,9

Good hotel. Underground station is very close to the hotel and it is the direct line (3-4 stations - 15 minutes) to the city center. Or you can just walk (30 mins) along the one of the main streets ...

Bathroom needs renovation, no lock on the door for bathroom. Water pressure in the bathroom is not very good. Door to the room doesn't look very safe. Not enough number of plugs in the room.
Bra

maj 2017

7,9

Good hotel. Underground station is very close to the hotel and it is the direct line (3-4 stations - 15 minutes) to the city center. Or you can just walk (30 mins) along the one of the main streets ...

Bathroom needs renovation, no lock on the door for bathroom. Water pressure in the bathroom is not very good. Door to the room doesn't look very safe. Not enough number of plugs in the room.
Bra

apr. 2017

7,5

very good location, very good value for money. Hotel room reasonable size and clean

hotel has seen better days, but it's fit-for-purpose. Carpet in room threadbare in places. (it's more like a 3 star)
Bra

apr. 2017

7,5

very good location, very good value for money. Hotel room reasonable size and clean

hotel has seen better days, but it's fit-for-purpose. Carpet in room threadbare in places. (it's more like a 3 star)
Okej

apr. 2017

5,8

compensation given after cleanness issues in the bedroom

cleanness, smell of the bedroom, needed to change during the night
Okej

apr. 2017

5,0

Good location,subway very close,nice staff.
Fantastiskt

apr. 2017

8,8

A nice older style hotel. Nice staff.

Was in room 308 for a week, the building next door is not part of hotel, you can hear them do everything and I mean everything, very noisy, started around 6am and didn't get quiet until at least ...
Medelmåttigt

apr. 2017

3,8

Size of the room was okay

The bathroom was old and not clean. Too far from the center. Personnel was not very helpful
Bra

mars 2017

6,3

Good value for money near the metro line. We were allowed check in early

Rooms were a bit dated could do with new carpet in the room
Fantastiskt

mars 2017

8,8

The staff were brilliant, helpful and friendly. Girlfriend broke her ankle and they really helped out with their service and willingness to help.

Nothing major, the hotel could be modernised a little with some paint but shouldn't lose its history.
Fantastiskt

feb. 2017

10,0

Great, tasty, healthy breakfast. Very nice personal, cozy and confy room, super quick internet... great value. Nice location in Lissabon,,, I will come back to this nice hotel and recommand it to all ...

Loved all.
Fantastiskt

jan. 2017

8,3

-Location was good, quiet area, close to the metro (2 stops from city center) - spacious room - big bad - all the necessary facilities inside the room - good value for money (don't expect to ...

- the receptionist could be nicer - the hotel should not be indicated as a 4 stars hotel (maybe 20-30 years ago it was ..now everything was old) - we checked the breakfast first, as we read it was ...
Okej

jan. 2017

5,8

Decent film channel.Nice staff.

Carpet & wallpaper were firty/stained. Breakfast was poor. Bedside lamp was faulty and possibly hazardous.Wifi was intermittent.
Bra

jan. 2017

7,1

Staff is super friendly. There is parking for free. The bar is very cute. The value is good: not a luxurious hotel, but a very good price for it's location. It's not an A location but ...

The furniture is a bit outdated, which per se is not a problem in all, except for the bed (which was ok but not great) and bathroom facilities.
Okej

dec. 2016

5,4

I am travelling most of my year to different countries vip diplomatic is a 4 star hotel but i think 4 star got more facilities then vip the brakfast was charged 9 euros but that even not deserve a ...

Most of the things
Okej

dec. 2016

5,0

Good Location

Carpets and curtains are very dirty. the bathrooms are outdated. Most of the TV channels are not working. I asked for sleeper as I really didn't like to walk with barefoot on dirty carpets but ...
Medelmåttigt

nov. 2016

3,8

WiFi did work

Very very old hotel! All is old and broken, the elevator, the carpets, there is no picture in the hotel which is even. In my bathroom the lavabo was broken and hang down, the carpets are all broken, ...
Bra

nov. 2016

7,9

The location

Breakfast could have had more variety
Okej

nov. 2010

5,7

Kind hotel staff, good breakfast, size of the room

Quality of the bed: though it looks ok but with my back I could not sleep longer than 5 hrs, which does not happen normally.
Okej

okt. 2010

4,7

The view from the room

The whashroom is really very old
Bra

okt. 2010

6,7

Good quality/price. Perfect to visit the city and from/to airport.
Bra

okt. 2010

6,7

The value for money - it was a 4 star hotel, excellent help from the front desk staff and the rooms were comfortable. The location is excellent for business visitors, but good for tourists.
Bra

aug. 2010

8,0

staff were very helpful,rooms were spotless,and hotel was very relaxed would use diplomatico hotel again
Bra

jan. 2018

7,1

Bra frukost och trevlig entré. Trevlig personal

Sänglakan doftade stark sköljmedel. Möblerna och badrummet behöver frächas upp.
Bra

okt. 2017

6,7

Slitet hotell. Känns inte värt sina stjärnor i förh. till pris. Enkel frukost.
Fantastiskt

okt. 2016

8,8

Bra service,bra frukost o bra städning

Man drog räkningen på våra rum 2 ggr
Fantastiskt

okt. 2016

8,8

Bra service,bra frukost o bra städning

Man drog räkningen på våra rum 2 ggr
Bra

aug. 2016

6,3

Väldigt mörk inredning och korridorer, små hissar
Bra

aug. 2016

6,3

Väldigt mörk inredning och korridorer, små hissar
Bra

maj 2016

7,5

Deras hemsida angående restauranger i närheten var inte uppdaterad. Vi fick springa runt kvarteren o leta, vissa var stängda.
Bra

maj 2016

7,5

Deras hemsida angående restauranger i närheten var inte uppdaterad. Vi fick springa runt kvarteren o leta, vissa var stängda.
Fantastiskt

apr. 2015

8,3

Läget, parkeringen, personalen (samma år efter år), frukosten

Badrummen slitna
Bra

juli 2008

8,0

mycket trevligt hotell, rekomenderas!