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Everthing Lack of power outlets near bed. But had a wonderful time
your "english"staff and all the architecture
Excellent experience, very welcoming staff with good attention to detail, well located and very good in-house dining options. Interesting designs used throughout the hotel.
excellent service and concierge. great pool. fantastic restaurant and brunch. cool rooms
Interior decorations, bartenders, the lady at Altitude that walked my friends and I to the daybeds, and the drinks Customer service, mixing up the reservations, the room smelling like cigarette smoke after have it serviced, luggage bags were not delivered until after 3 hours of checking in, and the hand held shower head would leak water when the dial to only have the shower head was on.
The spa is very good and the heated pool. The brunch was also good.
Nothing beside the breakfast
Exceptional and very relaxed service, not at all in your face but everything was possible! The most comfortable bed I have ever slept in and for LA the room was exceptionaly quite. All in all my best hotel experience in USA!
great room with great view facing the hills on 9th floor i was sick and the maid unfortunately took away my thermos jug with tea, even though i put it off the tray and next to my bed
Arrived at hotel at 4:30 pm after a 7 hour drive. Our room was not yet ready. Asked if we could wait at the lounge. The lounge and restaurant were reserved for a private party. They recommended finding an restaurant on the street nearby. We just drove for 7 hours and didn't want to search for a "place" to wait somewhere outside of the hotel. We finally were allowed to our room...which was nothing as shown in pictures. It was dark, dingy with no seating beside the bed. Because the restaurant and lounge were "reserved", and we were too tired to venture out to eat, our only option was room service. We ordered chicken Caesar salad. Although they said it would take 45 minutes...it arrived in 15. A salad with chicken breast on the side. Much to our disgust...as we sliced the chicken to add to the salad, it was not just under cooked...it was RAW! completely inedible. It took 4 calls to room service and guest services to have someone come to our room to witness the meal, acknowledge the error and remove it from the room. This room was 350.00 per night with valet...I've had better treatment in a 75.00 a night motel. I will never revisit this Hotel.
the comfort of the bed We got an upgrade but the room was tiny.
Very nice and clean. Great value and great location. Lower floors can be loud at night if there is an event in the restaurant.
It was comfortable enough for me to return for a second time and felt right at home. The staff is genuinely nice without being gratuitous. Love the outdoor cafe for breakfast.
Excellent service and great suite W views. Signage for gym directions needs to improve.
Great staff and great hotel, a little pricey for the size of the room but overall great stay Wifi was down with no notice, was on the phone with IT for over an hour
Great location, cool hip vibe Very small room, Unresponsive service, air conditioning in room broken, shower in bathroom was actually worse than an old holiday inn. Things were just broken down, dirty, and nobody seemed to care. For a luxury hotel, a huge disappointment.
Location, location, location Small room, expencive parking.
Beautiful room, helpful staff, comfortable bed. Needed to wear ear plugs as the road noise is quite loud.
Possibly one of the greatest hotels I've stayed at within the Los Angeles county. From a friendly courteous staff, to an impeccably clean room, Sofitel has lived up to its standards as well as exceededing them. -The staff went above and beyond to make sure our stay was as luxurious and comfortable as possible with their luggage assistance, complementary calls, rapid response to requests, and much more. -The room was spotless and featured many extra amenities not normally included in other hotels. -A glass window separating the bedroom from the shower exemplified the uniqueness of this hotel and offers a romantic setting for couples. -To top this stay off, the chefs truly know their way around a kitchen. Our breakfast was delightful and very artful. I highly recommend all guests to attend the restaurants or enjoy a meal within your room. Overall, a wonderful experience at the hotel Sofitel. I will gladly be returning in the near future as well as forwarding friends and colleagues. No comment
Great location, nice clean rooms, friendly staff. Little to no electrical outlet access for charging electronics.
I had a short and lovely stay at The Orlando Hotel. The staff was so nice, especially the concierge, Alan, who checked me in and immediately made me feel at home. I will definitely stay here again on my next L.A. Trip.
A great central location - friendly helpful staff - soft beds - spotless clean - Bar needs to be bigger ??? Never an open seat !
elevator noise was annoying; staff was great other than one issue see below elevator noise was annoying; I purchased two rooms - one for me and my wife and one for one of my employees. My employee was upgraded. Really?
This guest did not leave comments about this hotel.
Pillows Overpriced parking @ $38 per day
Location $38 for parking with no alternative options
Very friendly and helpful staff Room was big, but bed was small
The wine and coffee hours The parking costs, cell phone service and the Internet speed
This guest did not leave comments about this hotel.
The hotel was very clean. The receptionists were very helpful and friendly. The rooms were very nice.
Great staff, great location. Could you some cleaning and updating in lobby and corridors.
Nice room and bathroom. Very large shower. Good location in LA. Front desk staff courteous and professional. Pulling into hotel from street is difficult. We had to circle twice around to find an open spot not blocked by cars that were also pulling in to the small overnight parking area.
I couldn't use the handset of the phone. It wasn't working.
Kändes trivsamt. Swingers Diners var ett bra matställe med trevlig personal. Extra kostnad för Internet. ganska dålig uppkoppling. Swingers nätverk som var gratis funkade lika bra/dåligt upptäckte jag, så de sista dygnen köpte jag inte Internet av hotellet.
Bra läge. Trevligt och rent rum med sköna sängar, trevlig och hjälpsam personal Nej
The room was nice, the hotel had a good staff. It`s well located, a block from a 24 hs CVS Pharmacy and from a mall with department stores, like Macys, Bloomingdales etc. The hop on hop off sightseeing bus stops one block from the hotel, as well.
The quality of the linen was excellant. We did not want to get out of bed. So easy to sleep comfortably with. The airport taxi driver organised by the hotel was agressive and uncooperative
the location is good, near to a big department store, and there are some cafe and bus stations.
Location Hotel lobby is old and average.
Small comfortable hotel in LA and not hidden from LA. Breakfast while watching the morning commuters was actually quite interesting.
Good location and price ver reasonable considering location.Staff very friendly Breakfast is very,very simple. Needs a lot of improvement!
Location is very good. Stuff ok. Breakfast is for free and nice. Internet for free and fast. Valet parking is 22 usd (tax included) and valet people is nice and fast.The room is clean. The room and the bathroom is small.
Staff was very helpful. Serving wine, cheese and crackers at 5pm is a special treat, breakfast was good as well. The bed was a little on the rad side.
I loved that I could easily walk to Cedars hospital. The beds were the most comfortable I have slept in away from home. They were experiencing electrical problems so the toaster and waffler maker was not working.
The staff was very helpful and friendly, the room was very clean and comfortable, parking was great, I loved pretty much everything about the Élan.
Good location on Beverly Blvd, walking distance from Macy's, pharmacy and a few restaurants (although LA is not a "walking" town). Cleannes of room. Breakfast included, good variety of items. Friendly and helpful staff. Room is too small if you need space for large luggage. We had a wall as view, with shared terrace (i.e. curtains had to remain closed for privacy). Breakfast time a little crowded, no enough tables.
it was clean, helpful manager, breakfast.
Towels good Pillows smelled
We liked our stay in the Wilshire Crest : we arrived at around 10pm - the front desk clerk was very energetic, friendly and offered his help without becoming a burden: He stepped outside to help me park the car and made sure we're comfortable in our room. Our room was spacious, simply furnished and clean. Similarly, the bathroom was functional and very clean. Overall the hotel is comfortable and simple. It does not convey any luxury but it is pleasant to stay and definitely affordable. I'd say that in it's price range it's probably one of the best facilities you can find. I think the only downside is the street parking. You will find parking for sure - if not in the street then in the adjacent parking lot across the street. Either options is free. Not a big deal, just a minor inconvenience.