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Den snygga designen och en alldeles utsökt frukostbuffe som trots det höga priset (19Euros) var mycket prisvärd. Mkt vänlig och korrekt personal på hela hotellet. Lite rörigt i receptionen.
Fantastiskt läge nära de bästa museerna. Mycket nära till allt, bl annat till järnvägsstationen Atocha, varifrån man kan åka höghastighetståg. Nej
Rent och fräscht. Centralt och bra. Trevlig städpersonal. Personalen var inte den bästa. Ganska snorkig, eller om det berodde på att de ej kunde engelska, ska jag låta ha osagt. Märkligt med en bar som stänger så tidigt och att det ej gick att beställa upp dryck under de timmar som baren var stängd. Tror att det är lättare att få tillbaka gäster som inte kan spanska om det finns personal som åtminstone kan lite engelska. Tror att receptionen behöver en chef som också är ledare. Den kändes splittrad.
Nära Atoche Renfe (järnvägsstation, söderut i Spanien. Fina rum.
Hotellet är nära till tåg station, puerta de Atocha och att det är också nära till museerna, Reina Sofia osv
Närhet till Prado, Reina Sofia, Retiroparken, järnvägsstationen mm.God frukost.
Carlton i Madrid. Mycket bra läge för ett par dagars vistelse i Madrid. Gångavstånd till Prado museet och museet för modern konst Reina Sofia samt Botaniska trädgården och parken El Retiro. En liten miss i toalettstädnngen. Lite kvavt på rummet,klimatanläggningen producerade bara varmluft
Hyfsad närhet till Atocha var den huvudsakliga anledningen till hotellvalet Helt omöjligt att få ner temperaturen i rummet, luftkonditioneringan avstängd "fölr säsongen" och inte basedad på utomhustempen, väldigt svagt att behöva stå ut med 26-27 grader i rummet, trafiken utanför gjorde det omöjligt att öppna fönstren, knappast något man förväntar av ett 4-stjärnigt hotell, receptionen bara idiotförklarade mej genom att påpeka att - " 26 grader ärr omöjligt i november"! Frukostpriset var väl knappast rimlift det heller, med det viosse vi i alla fall på förhand
Well-located. Internet access. Quiet, despite location on a busy road. Cheap for a city hotel. My room stank of stale cigarette smoke. The cafeteria was closed for the week, meaning that there was no food available in the hotel, but there had been nothing on the website warning of this. Staff were surly at times and not particularly welcoming.
location of the hotel is good. Very close to the Prado museum and Parque del retiro. 500 meter to Atocha train station where you can take high speed (and normal) trains to other Spanish destinations. Also, if you don't arrive too late or too early you can take the airport express bus to Atocha station. Is however on a 2x4 lane street but it has 2 windows, 1 with 'single' glass and another one with double glass so it keeps the sound from outside away (however the inside sounds are passed on rather easily...). Hotel has free wireless internet. doors are with key cards. no mini bar, though it does have a hair dryer. the hotel does not offer breakfast though reception is connected with a small restaurant next door where you would be able to eat something. there are other places around as well where you can get breakfast. food is ok but not spectacular.
The staff was very professional and extremely helpful. They made a show reservation and advised on special cab arrangements to the airport. Each person was helpful when asked but were not overly pushy. The rooms were very comfortable and provided the essential needs. Very convenient to museums, parks, bus/cab service, train station and easy walk to various plazas/restaurants. Lack of some artwork/pictures in rooms. Ice machine in hotel.
Very central, clean, easy Small room, could not turn of the radiator which was very hot during the nights
Even if there are many better location hotels around this area, location could be their strength if you want to visit museum or other area of city to take a day trip departure at atocha station. The quality of staffs is suspecious, room was not deserving fair enough space.
We chose it only for its proximity to the Prado and it was great to be right across the Paseo. It was our first hotel in Spain and therefore the room seemed quite small, but not unusually so judging by most hotels we stayed in afterward.
Great location for visiting the big three Madrid art museums and near the railroad station. Some rude behavior by a few staff members, especially one evening waiter in the restaurant.
The location is fantastic and it is fun to visit the restaurant and enjoy watching the local folks. Our room faced the main avenue that runs past the Prado and was amazingly quiet. It was the best night sleep we've ever had in lively Madrid. The hotel staff could be a little more proactive in dealing with customers questions.
Great location in Madrid. Close to train station,Prado,downtown Madrid. Easy walking around area. Restaurant was very good and convenient.
Location, Staff, price Air conditioning noisy
The hotel is in an amazing locations. Close to lots of attractions and fun things to do. The room was very clean and have a cool vibe. Very spacious and lots of amenities. The desk attendant forgot to give me my passport back - I felt a little weird about that.
The hostel is very close to the train station and many good places to eat. It's ideal if you're carrying big packs as your luggage because it's only a five minute walk from the station. The area is safe and lively. I think the price reflects the room but it was great for a night and very clean. The staff is very kind and speak some English and helped us with everything we needed! It was a challenge to find the hostel because the sign is not very visible. I also think the name has changed a bit which was confusing. It's also pretty noisy from the window because you are in a very busy area of town.
The owners are very nice The rooms are close to the big avenue so, a lot of noise
the location & the view is great. room is very clean and silent.
Ideal location. Although they spoke no English (and why should they)the staff we met always managed to understand our limited Spanish and were friendly and helpful.Rooms were spotless and beds made each day we were there.
Location. 10 min walk to Atocha and Reina Sofia Museum. 2 min to Anton Martin Metro. Small but nice and clean room. Ideal for short city trip. At night was bit noisy from the street and the other rooms.
Perfectly situated, next to most major attractions. Rooms are cozy and clean. We will certainly come again.
Good location near the Atocha train station and very clean, modern room. But be sure to bring ear plugs as it does get loud from the street noise. Very good bathroom, albeit very small -- just know to bring your own toiletries, including own soap. Great value for the money and would stay again.
great location, helpfull staff, modern interior, coffee machine and water at disposal the breakfast (bag) should contain few more items
Good space in room, good clean and modern furniture, not overwhelming and very trendy. Good location. Some artwork on the walls will be helpful. Need to provide wash cloth/ loofah for the bathroom and more care supplies: conditioner, body wash, lotion, tissues, etc.
the cleanness and environment, the hotel staff and the new look of the hotel there was not enough space to put all the things in the room
Very small rooms but simple and clean. Morning lunch bag at your door with a self serve coffee machine downstairs in a lounge area. It was friendly and great.
Heavy noice from the streat
This time a quiet rom
Ease of check-in and out, helpful/friendly front desk, great that it was 5 minutes from the train station Breakfast too basic/uniform, emergency light in room was too bright at night
The hotel staff was super friendly, and the room was very nice and chic.. We booked the Large Double Room which was spacious and great value for money.
This was a very clean and comfortable place to stay. Hotel staff was very helpful.