Läget var perfekt, i övrigt var hotellet en katastrof! Hos Booking.com står det 4 stjärnor hotellet anger 3 ! Romantic room var bokat med cava, det fanns ingen cava utan det fick vi bråka om! Is gick inte att få på hotellet, Heltäckningsmattan var skitig o städning uteblev på lördagen helt? Datorn som fanns på rummet gick inte att använda trots 3 försök med omstart! Det sämsta jag bott på på mkt länge.
Mycket bra läge, rent, trevligpersonal
Rent och snyggt samt bra läge.
Röklukt inne på rummet
Vänlig och hjälpsam personal i receptionen. Härlig dusch, bra kvalitet på sängen och bra garderob och safetybox. Väldigt bra med egen dator på rummet, var en orsak till att jag valde hotellet. Jag ville inte släpa på min laptop och ville samtidigt slippa besöka Internet caféer. Väldigt dålig mottagning på TV kanalerna. Otroligt dålig bild- och ljudkvalitet, vilket gjorde att hela idén med Hightech hotel föll. Spelar ju ingen roll om det finns flatscreen om mottagningen är dålig.
Mycket trevligt hotell, där framför allt läget mitt i Madrid är suveränt, och också var anledningen till att jag bokade det här hotellet. Nej, allt var bra.
Läget centralt men ändå lugnt. Rent och snyggt, Bra frukost med möjlighet att beställa extra. Trevlig personal. Prisvärt!
Fantastisk frukost. Gott bemötande. Lugnt och tyst trots mitt i staden. Nära till allt. Rent. Stort rum. Fint badrum. Gratis internet i baren. Nej
Läget är kanon. Ligger mitt i smeten och är därför en bra utgångspunkt. Bra frukost, men lite oengagerad serveringspersonal. Uppskattade också att internet var tillgängligt kostnadsfritt.
Stora rum och stora sängar trevlig inredning om än ej flott.
Svalt mottagande och sen incheckning. Bra rum och utmärkt läge. Härlig frukost. Receptionen trång och mörk.
service och rummet
Mycket bra läge, nära till både Plaza del Sol och Plaza Mayor.. Rent och fräscht, mycket bra fukost, stora rum. Svårt att se i trappor och korridorer då det var väldigt mörka färger. Lamporna i rummet "hängde samman" så det gick ej att ha enbart en läslampa tänd och dessutom väldigt dåligt ljus i läslamporna.Svårt att ha kläder hängande i garderoben och saknade dessutom någonstans att hänga upp kappan.
Väldigt trångt rum, inget skrivbord.
Oljud från gatan
läge, renhet röklukt som man försökte dölja med en stark konstgjord lukt, m.dåliga kunskaper i engelska
Väldigt rent.Ligger väldigt centralt och tunnelbana är precis vid dörren. Rummen är lyhörda.
Centralt läge Något lyhört
Ett rum med god standard till ett bra pris.
Excellent location, friendly staff, tasty breakfast
Very central,.very modern, relaxed atmosphere ,& breakfast included We were given an upgrade to a duplex which had the bedroom upstairs the stairs were very steep & as we are in our 60its it was unsutable we exchanged with no problems The kitchen had no eqipment at all but again we were provided with basic utensils on request
The weather forecast on the bed. The reasonily priced minibar. The nice toileteries. The very tasty breakfast buffet till noon. The excellent location.
staff, location, design Our room was on the highest floor and we didn't have a normal window, only roof one. That was not comfortable for me. Also the room was rather small, but as far as I understood from the floor plan it was the smallest one on the floor.. So maybe you'll be more lucky with the room ;)
Personnel very helpful; 24 hrs. Breakfast food excelllent & area well decorated. Room & shower a bit small; considering my husband is 6f 3 and 250 pds
The Location of the hotel was fantastic Tea & coffee making facilities in the room would have been nice especially as it had a kitchen but there was no use for it. Also a hotel bar would have been handy as we couldn't go out much due to Ryan Air loosing our luggage.
Staff were helpful and a green apple a day was a nice touch. Staff accidentally asked to sign out for the wrong room but it was sorted out after several days.
excellent staff, nicely appointed room, outstanding breakfast, great location outside noise
Staff is very friendly and helpfull Two separate beds instead of one...
very central but noisy no bar facilities i.e.lounge bar to meet other guests and although the continental breakfast was lovely would have been nice to have something cooked as an aoption
A totally pleasing experience.
We were staying in Opera hotel for 12 days! The location is very central, Excellent staff, friendly and helpful. room was well equipped and clean. Good beds.Great hotel, We enjoyed every single minute in Madrid. Very modern hotel . The ideal spot to discover Madrid. We like the style of the hotel from insideGood central location, Excellent staff, managed humanly by the professional and kindly Jefe de Recepcion, Mr. Daniel Carus von der Ehe. best regards from ema and shmuel.
View from bedroom window down into Plaza san Isabel & across to Opera. ~Two minutes from main metro. Good choice of restaruants nearby. Central Shower instead of bath. Little room in bedroom. Inadequate bedside table (no drawer to put small things in. Slippery, dangerous shower cubicle.Shower kept slipping sideways on wall.
I liked the location of Hotel Opera most of all! It was great, almost next to the royal palace!
central location and efficient rectification of fault with bath / shower, also 24hr reception did not get 4.15am wake up call requested on day of departure
Good location for major attractions and very friendly and helpful staff.
Friendly reception staff. Rooms warm and welcoming Pillows could have been better quality
cleanliness the club outside the window and the noise it generated in the early hours of the morning1
The location is really convinient, a few mins walk to the Palace, Plaza de la Sol, Gran Via and Plaza Mayor. The room is really small, some staffs are not too good in English.
Bitte schreiben Sie mindestens 15 Wörter Absolutely no parking, not even for quick check-in and baggage drop off.
Location was excellent - a two minute walk to the Palace and Cathedral and a few more minutes to Plaza de Espana and Gran Via. I would absolutely stay here again when I'm back in Madrid. Staff was very nice and helpful. Oh, free wifi and a large safe in the room were nice to have. Only complaint was that the room was dusty in certain areas.
Eftersom jag fick ett heltnyrenoverat rum var rummet prisvart. Annars ar rummen ratt gamla och ruffiga. Man betalar mycket for det alldeles utmarkat laget ett stenkast fran Puerta del Sol Frukostrummet ( pa oversta vaningen) ar grasligt, hoppas det ocks far en anseiktslyftning
Närheten till centrum Väldigt lyhört!!!
Cleanliness Very small cramped room for two people
great location, and liked the funky style of hotel it was a tad noisy, but bearable.
The hotel is very convenientlyu located in the heart of the city. The Hotel has a very nice environment. Hotel was no able to help with an extra bed despite of requesting in on my reservation from and subsequent mails to the reservation department. Staff just did the minimum required to serve customers
The location was excellent. It's right next to the opera which gives you a landmark to find it easily. I don't speak Spanish well so that was very helpful. The staff is Was able to book all my tours and was able to help me with all my questions . My room had two twin beds. It really is too small for two people. They should make it just a single. I ended up using the other bed is a desk. Also it was a little dusty but overall clean. I also asked them to refill the refrigerator but they forgot to which in the end worked out. There's a supermarket right across the street. I was able to buy water and juice there and stored in the refrigerator. I thought they had a gym. But actually it's in their sister hotel around the corner which isn't too far since it's a short walk over, but the machines were not that great.
nothing in particular shower blocked
very friendly staff at the reception contrary to that mentioned on its website, our room was far from soundproof.
Conveniently situated. Small size. Quality rather superficial. Breakfast quite poor, hot food not very hot, ran out of certain items. Graffiti on bedroom walls not properly cleaned off. Little things like poor lighting, toiletries impossible to open, no room service.
Ett mycket bra och välstädat rum. När personalen (1 pers)var på plats fungerade det mycket bra. Servicen var utmärkt och fick all hjälp som behövdes Jag tyckte mindre bra om att "nyckelbrickan" gick till tre dörrar;1). Port från gatan in i trapphuset 2) från trapphuset och in i hotellet 3) till rummet. "Nyckelkortet" fungerade ibland inte i vissa av dörrarna. Det kändes osäkert och framförallt om jag skulle ha kommit sent till rummet och den person som skötte servicen inte varit på plats. Saknade hiss - 3:e våningen
Location Stuff was very isteric, cry out to me all of the times, didn't give me a towel, didn't give me a heater (it was extremly cold in the room during the night). I was waiting about 30 minutes at the entrance of the hostal, while stuff was opening a door for me. Room was very small and without window.
not a very nice place.one does not feel comfortable and safe looks like a hole
The location was good and the internet was fast. It was a bit miserable being in a room with no windows.
Kindness of the staff. WiFi available. Very centrical 2 steps from Opera square 1st floor just above a bar, open to 2 o'clock with loud music :(. My room had no windows whatsoever :(( , and for a single room with external bathroom, 30 euros with far too expensive. Really
Easy to go out to take metro and food. Bugs in room. So bad. Two friends were bitten and got rash on the face/neck/hands/legs.
Great location There was no window in the room and the shower was in the corner of the room, right next to the bed (no toilet)
cheap, central and without any inconvinience
Awesome. Awesome hostel (this is not a hotel) if you like fun. By 'fun' I mean, if you like single beds in a double room, cold showers (but only if the water decides to work), beds that smell musty, no bedding, dirty floors, no windows, no fresh air and noisy neighbours. So yeah, its a 'fun' place. See above.
Great location, very close to tourist sites and Metro. No windows in room which meant no natural light or ventilation. Bathroom facilities in twin room means no toilet. Cramped. Towels old and smelly. No hot water. Shared toilet. Dark and grim.
Hostal Berlín has excellent location. Is two minutes walk from tube. My room was modest, but very clean and the price for the room was very cheap. So I will definitely come back.
jag tycker att vi hade lugn, ren . Jag kommer tillbaka dit om jag åker till Madrid.
Smidigt läge, rent, trevlig personal. Inget toapapper, handuk mot tillägg (1€), ingen balkong.
Det var väldigt centralt och som ett övernattningsrum var det perfekt för mig. Rummet hade inga fönster
Staff are excellent and welcoming. Happy to help plan your sight seeing and touring with valuable knowledge of the city. Room is great, plenty of room. A lot of care has been taken to make everything comfortable. An excellent hostel. Like most European buildings, there are quite a lot of stairs. But, then you can eat more pastries in Lisbon.
The cleanliness of both the bedrooms and the shower rooms were very impressive. The location was also very good. The staff did not speak english at all, so was hard to check-in and to get any useful information.
near in plaza mayor,,,,price!!!! it has a 4 beds in one small room
Central Location just off Calle Mayor No towel provided - smell in bathroom - no window in room.
Please .. clean is necessary!
Very central location.
near major metro station, and staff pleasant. the roach i did not like, nor did i care for the fact that the internet signal was too weak for me to use in my room.
Location too much noise that make your sleep a little stressing
Very good location and a very good price! Clean rooms!!! The staff might not speak english, but they are very felpful!
the cleanest hostel too noisy,because market is close
Very good location and cleaning. internet free. good design. Small bathroom.
Design. Very small room, cleaning.
The hotel is in the middle of the center.We didn't stay in JC Rooms Puerta Del Sol because the toilet was broken. We staid in the other JC Rooms in town. It was a really good option. The internet was broken.
the central location and cleanliness of room. the ensuite was very small.
good location very little space
The location is great in the very center of Madrid. The room is too small. The window is so small that it's like there wasn't any.The bathroom is even smaller.