Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
bra allt bra
Rummen utmärkta Det mesta bra men 2 saker1. Frukosten inte 5 stjärnig. 2. Bra om engelskan förbättrades hos hotellpersonalen.
Trädgården Poolen var inte uppvärmd, som den skulle vara. Möblerna i rummet gamla. Mitt första rum stank av rök, så jag fick byta. Mycket trafik utanför fönstret. Första frukosten upplevdes som kaotisk. Borden var fulla av smutsiga koppar och tallrikar. Det fanns inte nog med personal. Jag såg en i personalen torka av en kopp med en använd servett och ställa fram den till nya gäster. Jag fick gå och hämta egen kopp/tallrik/bestick för att personalen ignorerade mig. De betedde sig som sömngångare. Andra och tredje dagen var det bättre.
Hyfsade priser och tämligen bra anläggningar. Även lämplig för barn och rörelsehindrade. Hotellet lever inte alls upp till vad man i Europa eller USA skulle vänta av ett femstjärnigt hotell. Mkt småfel, bankomaten funkar inte, säkerhetsskåp på rummen funkar inte, Internetaccess funkar ibland men dåligt. Servicen var med några lysande undantag ganska slapp och hafsig. Ligger en rejäl promenad från för turister intressanta delar av stan.
Lugn omgivning. Rummet tråkigt. Badrummet ofräscht. Frukosten urdålig.
I was not feeling comfy anyways so i can't recall a simple think i liked about it. The hotel doesn't match the 4 stars. Rooms dusty and not clean. Furniture old and npt highly maintained
Didn't like anyhing about this hotel/ this place shouldn't be called hotel,it's apartment residential. The room was dusty, furniture was old, stand up shower was awfully small, showerhead was pooring toward the wall. Towels were rough like pool towels, shouldn't advertise 4 stars, this hotel/ apartment resistance shoukd be 2 stars. The pool was too crowded, expect to pay city tax for each person staying. The elevator jorks you feel like you going to grt stuck in it.
Hotellet var välordnat och alltid välstädat. Stora breda sängar. Lite svårt för personalen att hinna fylla på när något tog slut i frukostmatsalen.
Fint hotell med en inbjudande trädgård och poolområde. Bra mat och service.
This time I stayed in Essaadi hotel, not the palace, for four night in March and i found it very good as always because i satay in this hotel when ever i visit Marrackech but i also stay in other hotels in the city. The location of Essaadi is very good if you do not like isolation from the city actions. The best in Essaadi, in my opinion, is the walk path that connect the hotel to the palace its more than 700 m long full of varieties of citrus, palm, olive, pomegranate trees. I usually take a walk on the path, in the morning before breakfast where the smell of orange blossom fill the srrounding. Breakfast improved a lot with many varieties and good preparation. Staff were very friendly and happy to help but need appreciation. Restaurant , i tried grilled seabass For dinner and it was very good but slow service though. I found The pool was heated to 26 degrees although i did not use. Room was always cleaned and prepared well and when i asked for some roses in a vase it was put in my room without extra cost. A basket of fruit was in the room when i checked in. The hotel was happy to keep my luggage for couple of days when i travelled away from the city. The new manager is always walking around and talking to the guests. Its good value for money as four star hotel, and i would look forward to stay in this hotel in near future. Wifi is little slow, rug in the room looks old. No tea or coffee machine in room, apparenty in my recent travel this service is no longer availble in hotel in Marrakech.
Close to the main attractions of the city. Quite and nice staff always happy to help.
Nicely decorated clean rooms. Good location. Nice swimming pool. Greatly over priced food and drinks. Ongoing maintenance/construction around the pool.
Personnel cater for every need. They are efficient, extremely helpful and friendly and it is a dream location. "Big is better!"
lovely gardens and swimming pool. staff were useless. food was poor. very expensive for drinks, food, spa etc.
Our complaint about the room was dealt with a free upgrade.Staff are very obliging.Common parts were fine and pool areas very nice. Good Spa. The rooms are very old fashioned. Air conditioning was turned off at the mains despite the very hot weather which made it stuffy and uncomfortable. A hotel in need of investment.The main restaurant (Oranger) lacked professionalism, exemplified by the fact that having been given the wine list, they did not have in stock the first two bottles that we ordered and the 3rd bottle of white wine arrived near the end of our meal at room temperature.
Hotel Staff high skilled, room size, cleanliness of the room & bathroom, confort beds, food, relaxing facility There is no handy shower in the toilet, TV's are old not LCD & No DVD, Satelite stations are few
I was very impressed with the Junior Suite, the public sections of the hotel, the swimming pool and the friendliness of the staff. The hotel is also idealy situated .
The simpathy of the staff, the comfort and the fabulous scent At The hall and the heated pool Noyhing!
Mycket vänlig personal! Bra pool! Tyvärr var servicen ofta långsam, beställningar tog för lång tid eller glömdes bort. Vi fick en alldeles för snabb check-in utan någon information om hotellet eller den service som de hade. Det fannns inet heller någon bok om vart man ringer för att komma t.ex. till Conciergen, roomserive, etc.
Under 3 dygn kunde man inte lämna mig priser avseende minibaren trots 7 påminnelser från min sida
Bra standard, betjäning,pooler, utomhusutrymmen. Frukostpriserna väl höga.
hotellets läge var perfekt. På ett 5 stjärnigt hotell måste man kunna kräva mer.väldigt lyhört.Toa dörren gick inte att stänga osv .
The facilities were great...the room was super comfy and the pools were awesome.. The food was so expensive wasn't worth eating in especially breakfast was like 25 bucks a person..even after booking breakfast included with my reservation they told my mom she had to pay..Also apparently there was a high profile guest, some Saudi prince I suppose there and they diverted all the air-conditioning to his rooms...which is messed up...and not fair. I don't care if he's a prince were all humans and guests at the hotel...air conditioning should be for everyone!! Especially in a desert city! But other than that..the staff were supper attentive and professional.
not far from the train and coach stations; value for money as it appears like a 4-star hotel it's not easy to catch taxi in front of the hotel. the hotel doesn't serve alcohol at all.
Hote has good international std facility and is conveniently located to central Gulez town near Transportation links
Excellent location-Rail Station (5 minute walk) and within walking distance of bars, cafes, shops in Gueliz and the Medina area. Lack of atmosphere - hotel not particularly busy when I stayed there
Really hard beds.
The staff was great, clean rooms, nice pool, very good food, WI-FI connection in the lobby and some of the poll-facing rooms The location was not very nice, extra charges (20 euros),