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The room was more spacious than I thought it would be. The communal bottle of shampoo.
Todo muy bien,la gente de recepción muy atenta, habitación limpia,parking gratis, wifi y situado muy cerca del metro y del centro para recorrerlo a pie. Excelente relación calidad-precio. Muy recomendable
The location is great ~ within walking distance of many sites as well as being close to two metro stations. No difficulty finding places to eat or shopping in the vicinity. Continental breakfast every morning, delivered to the room, was a nice touch.
Good location near the Bus Terminal, and easy walk to the Metro, with a good rate. Rooms a bit small, although probably to be expected for a building of this age. One simple thing that could be done would be to have a trash can in the main room, rather than only one in the bathroom.
Helpful attitude of the staff at reception. The check-in time is too late specially those arriving in an early morning flight.
I think it is a good place for short visit to Montreal
Helpfull staff; location Clean up the hallways
This hotel couldn't be in a better location, and the staff is very helpful. We especially enjoyed the breakfast delivery and very comfortable beds. The elevator does not go up to the third floor, which was somewhat annoying, and the hotel itself seems to suffer a strange shortage of pillows.
The hotel was quiet despite being in a very active neighborhood. It is located within a couple of blocks to a major Metro hub that made travel around the city very quick and convenient. Supplementing the supplied coffee, bread and croissant breakfast (very fresh) with fruit and cheese from the market helped get us on our way quickly in the morning.
location is great room was not clean beer cans and food left inside the draws
1. Room was spacious. 2. Continental breakfast brought to the room each morning. 3. Just a couple blocks from one of the main metro stations. 4. Manager took care of things promptly. 5. Good price / value. 6. Good heating. 7. WiFi reliable. 8. Very quiet (with a double window). 9. Bed comfortable. 10. I would certainly stay here again. 1. Had major problem one night with the new night watchman, but the manager straightened everything out the next morning, so shouldn't be an issue anymore for you. 2. Immediate neighborhood has many transient characters on the streets, (as do many hotels anywhere in this downtown Montréal I suppose). Not a problem for me, but maybe a concern for you. 3. Decor is a bit drab. 4. Bathtub needs some Draino to drain faster.
I have stayed here on multiple trips to Montreal. The hotel is very basic, but offers a simple, safe and convenient stay at a very reasonable rate. I don't visit a city to stay in my room, so the basics are all I need. The hotel staff are very friendly and helpful. The location is just off St. Catherine and offers great access to the main Metro station. The surrounding neighborhood can seem a little rough at times, but this hotel seems very safe. Construction was going on on both sides of the hotel (Nov 2016), but once in my room I never heard any of it and it did not cause any problems.
Man kände sig välkommen och fick all den hjälp man behövde på ett bra sätt. Närheten till metron och därmed övriga city. Frukosten lite i enklaste laget för oss men det kompenserades med kylskåp på rummet och närhet till affär som komplement.
Ingenting var särskilt bra, förutom att hotellet låg i centrum av staden och att det var ganska nybyggt. Frukosten var dålig och lokalen den serverades i var inte särdeles trivsam. Å andra sidan var priset mycket rimligt.
access to bus terminal and trains
very loud air condition
the rooms,the cleanliness,environment,the hotel woth what i paid to stay there. if i ever have 2 go back to montreal,i'll stay at this hotel again,like it
I liked the ambiance/decor of the room.
Great location Wall colors, dark rooms, cigarettes marks in sheets and doors locks insures.
The location. That's it. It was dirty - stains on linens, dust everywhere, carpet so dirty it looked like it has never been vacuumed. We were given a double bed not the queen size advertised when we booked. No breakfast, not that we would have trusted the food there anyway. TV didn't work, no A/C as advertised, very noisy - the windows didn't stop much street noise. This place should be called a hostel, calling it a hotel is an insult to the word hotel. No free parking either, so we had to pay for parking on top of the crazy rate we had to pay as it was during the F1 face in Montreal. Smelled like smoke even though the room was non-smoking. No staff when we wanted to check out so we had to leave the key behind the counter since we had to go. All in all AVOID THIS DIVE.
We liked this hotel. Inside look much better than outside. One block from village. Walking distance to everything you want to see. Also it was deli right on first floor and pharmacy a block away. Breakfast very simple but delicious :) Room was a little bit small. It was cold in room. Get some warm clothes to sleep or if you gonna hang out in room sometimes:)
I loved the location in terms of being right in the middle of all the action. We went for the Jazz Festival and couldn't have been any closer to all of the events. We also loved having the restaurants and stores right next door. The room was a good size and had the regular amenities such as hair dryer, iron, and lots of room to hang up clothing in the closet. I would absolutely stay here again. What I didn't like was that the pool was closed from 12-5 everyday. Why? Bizarre?! Those are the hours we really wanted to swim. We couldn't bring any drinks into the pool area and they wouldn't allow you to leave with the towel! So we dripped all the way back to the room. Were also HATED the bed. Very hard and uncomfortable and only two very tiny flat pillows for a king size bed. Definitely needs updating.
This was my first time staying at the Gouvernour Hotel. The staff was very friendly throughout our stay and always greeted us with a smile. The breakfast buffet was actually really good. The hotel is in an excellent location, close to the bars if you want to go out at night, and close to multiple restaurants. I was not happy with the air conditioning in the room. The thermostat did not appear to regulate the temperature well enough. It would go from way too hot, to way too cold. I also did not realize that the only rooms that get a safe are the "business" rooms, and not every room. I did not want to leave my passport lying around, along with other valuables, so I ended up carrying them with me wherever I went in my messenger bag. I would have preferred keeping it locked in a safe. I'm used to there being a safe in a hotel room. Other than that, everything else was pretty good at this hotel. I wish the parking fee was not so expensive, too, but at least you can come and go as many times as you want. ($21 a day for parking).
The location and staff were friendly The restaurant was bad. They put out a breakfast buffet that looks free and if you don't have a coupon they charge you after you get food about twenty bucks for sub par stuff. It is an obvious scam and when I complained they just shrugged their shoulders. Not cool.
Inexpensive, easy access to everything, parking was very easy, grocery store close dated room, not the best area of town, concierge was almost never there
Love the convenience of the Metro and Food Court under the hotel. Also walking distance to Old Town without the constant foot traffic. Beautiful little park across the street- walking distance to all the action in Motreal Parking is $19.00 in and out a day; internet wifi while free, tend to drop connectivity.
Location provided easy access to subway Coffee machine in room Free wifi in room Cleanliness Cost of breakfast Dated decor
I've been coming here for years and the hotel is starting to show it's age. Rooms need to be modernized. Parking lot is difficult to park in as spaces are really tight. Some front desk staff including the manager are not very accommodating. No wake up call given when asked. Pool was unavailable as group took it over. Restaurant staff was nice.
Just like in the movie, I end up at the Gouverneur Hotel over and over and over. It's always my hotel of choice when in Montreal! Nothing!
Its a hotel chain in Quebec and even though in the right area for my stay it hasnt been updated in years. The rooms need a face lift and the bathrooms are small --wall paper peeling off -- electrical plugs hidden by the beds, none on the bedside table, -- no small fridge, i was there for 6nights -- great flatscreen, but all furniture is old -- slept on a bed that i could feel the coils in my back, upgrade the mattress
Staff was very accomadating and the rooms were well kept. The soap and talls were changed daily. The room I stayed in had no microwave, refrigorator, and the continental breakfast was limiting. Not big deals but notable
carpets smell, rooms are dirty serious updates need to happen
Near metro station It was disgustingly dirty, the lamps light bulbs were burnt out, horrible bed, no air conditioning, paper thin walls, people yelling until 6:30am. It was the worst night I've spent in a hotel my entire life. We switched hotels after one night
It was very noisy as someone upstairs was jumping around in the middle of the night as though it were a gymnasium.I couldn't bear to spend the extra night there
Proximity to the Latin Quarter and excellent vegetarian restaurants; multi-lingual staff who appreciate being treated with respect; relatively quiet at night even on the weekends. No clock in the rooms and the TV clock wasn't programmed properly.
Great location and great prices. thin towels(but still work well)
Location. Price Bus station is right next door and noisy.
If you travel by bus the hotel is steps away from the Montreal Bus Depot None
It was a gateway to a variety of cultural experiences. The location of the hotel afforded the visitor many opportunities to explore Montreal on a self directed excursion.
Cleanliness, free breakfast, location, friendly staff Too small room
The position in Downtown Montreal The housekeeper service
It was all we could find close to the city at booking. Staff was nice and helpful. Very dingy, dark, & crowded. Did not seem very clean. Could hardly turn around in the room. Light was burned out. TV was practically inaccessible - on ceiling level shelf. Very old and run down. Hallway/stairwell was poorly lit and railings were loose. Very overpriced for what we got. Room was not ready when we got there - had to wait for maid to finish cleaning. Would not stay there again.
It was close to many things, great location downtown and cheap too! When the a/c was not on, you could smell smoke from the vent (someone else smoking in another room).
the space hosekeeping is not done properly when you are already a resident.ex.don't change dirty glasses, if dirty blanket,
The staff were very friendly and helpful. I had along chat with a gentleman who was possibly an owner. Ideal for a business trip or a short break. The hotel had character. 5 minutes taxi ride from conference center. I would have liked a hot breakfast.
The very helpful staff and its position close to the Latin quarter No
The woman at the front desk was very friendly and helpfull. The breakfast basket brought to our door was a nice and convinient way to have an early breakfast.
The staff at the front desk were all very knowledgeable about the area and very eager to help us navigate around the area. It was around 20-30 minute walk to Old Montreal. Lots of restaurants, coffee shops, small bars around the area. Just a matter of a short walk away from many of the historic sites around the area. Be had a very nice stay here. Enjoyed our selves Rooms are a little too small, but are very clean. I didn't mind the continental breakfast but would have preferred having a sit down breakfast, with eggs etc. Considering they have a restaurant inside, it might be something they might consider in the future. Other than that, no really big complaints. Had a very enjoyable dinner at their joining restaurant.
The second day we did not get the full breakfast - answer from the desklady was only a short "I know, we didn't get the things on time, so some rooms didn't get Croissant" ... not what I was expecting!
The location was very convenient, 5 meters from Berry/UQAM subway station.
Very friendly staff, nice to get breakfast delivered in the morning. Free internet was great, really helped us book ahead for the rest of our holiday.
The location was amazing and the hotel itself was quaint. The rooms were clean and very nice. The breakfast is delivered to your room in a basket. The breakfast is just muffins and yougurts etc but it is a nice touch. I ended up paying 170 dollars for one night for myself and my boyfriend. We are students and find that way too expensive for this hotel. I don't think I would ever stay there again because of the price, but it was the best location. When we went the second night to a different hotel, we kept taking the subway back to the first hotel just for the neighborhood. Our second hotel though was a 3 star hotel also and cost less than 100 though. Also, the hotel staff were snobby and not helpful. We arrived many hours before check in because thats when our bus got in. We asked to eat a sandwhich we brought in their sitting area and they said "no its only for guests" and overall just snobby. Wonderful rooms though.
All staff extremely helpful...taxis, bus routes, etc. Our room was badly in need of refreshing. Bedspread and carpet pretty bad.
Hotellet ligger mitt i Montreal´s gay distrikt, nära till resturanger, klubbar och barer. Hotellet ordnade med tvätt av kläder och parkering. WiFi fungerade inte i rummet, utan enbart i närheten av receptionen. Frukosten serverades i ett mindre trevlig rum. Begränsat frukostutbud.
Superb location, nice staff and a lovely building. Nope
Nice host and hostess, excellent location clean and cozy room, fantastic breakfast! All one can expect for a real B&B. defenitelty will come back!!
The friendly, helpful host and amazing breakfast! No
Natalie -- the warm and welcoming owner, along with her truly outstanding breakfasts, which are worthy of a high-end restaurant. Also: the hotel's proximity to a major Metro station (a block away), the riverfront, and the Plateau bars and restaurants.
Centrally located, free parking, comfortable room. Looked like a great breakfast--we unfortunately had plans to eat breakfast elsewhere with our daughter. Very nice staff. No.
charming character, great location, right next to the subway station and the night life. Breakfast in the morning was great, and the host was friendly and helpful. Overall a terrific stay. No soaps were provided in the bathroom. Rooms were on the smaller side, big enough for me, but some people may be looking for more for ---$ a night
Nice and clean great owner and really good price near everything Nothing
The owner's hands-on approach to managing the property, along with his friendly and helpful attitude. No
Tidy, comfortable, and kind host We have to pay for parking.
It was centrally located No parking but they advertise on site parking. Paid parking very expensive which makes this hotel the same price as a high end hotel chain. Total cost of $---- a night after parking fees.
Close to downtown and activities. Did not accept American express, very small room (more hostel like), bed was hard and uncomfortable
Nothing the pictures at the web site is a big liar. The only good point I can tell is its location near downtown. All! The bedrooms are horrible you can not use the roof fan because on every room sounds all night long. Rooms are dirty and this hotel did not provide even soap or towels in your room, you have to bring all your personal stuff to stay there and be prepared to share showers and toilettes with other guests. This is a really expensive hostel not a hotel. I will not give it not even 1 star.
Very centrally located just one block from the main busstation Bar in the basement with loud music late, showers on 1st floor out of order
There was nothing redeemable of this location. The hotel was filthy, in poor repair, with very unfortunate clientele, and only three washrooms for over 30 bedrooms.
Nothing, everything was bad, especially air conditioning. There was shared bathroom and toilet, dirty bed and mattresses. I leave there before the end of my lease. All services.
nothing booked a room with a private shower but was not given one on check in. staff very difficult to deal with but did get a room with a shower in the end.if paying by credit card they will add another ten percent to the bill which is not stated on the website. rooms and beds smelled a bit. we had no experience with bed bugs as many others have but we did find a mouse trap under the bed. the location is ok if you want to be near the centre of montreal but it will be very noisy at night and in summer you need the windows open because there is no form of cooling unless you are lucky enough to get a room with a working fan.
Yes was good stay. More like a hostel with private rooms than hotel.
The location is great for walking/exploring Montreal, and it's close to the subway and Greyhound station. Late check-in was no problem. Room advertised as about $50/night came to $70 in total (tax + credit card fee, etc.). Very no frills. No towels, had to ask for toilet paper. Booking a "private shower" means only private shower, not private toilet too. But they had a cancellation and let me have the full bathroom room.
Only the location. Everything,not comfortable,dirty washroom,small room for couple,no room for luggage,bed service,dirty towels,noisy from outside,very old furnitures if there is any,small bed for couple,the staff dose not speak english,not welcoming,the smell is terrible,the ceilling ventilator makes a terrible noise so you can't use it.
i liked only location pretty centrally smelly, very old fashion,
Good location. Used syrettes in my room.
The room was clean, comfortable and a good size. The breakfast was wonderful and filling. All the employees we encountered were friendly and helpful. parking was a bit tricky but that's not the fault of the hotel.
It was super homey and comfortable....the staff was great and the pancakes were amazing!!!
Great location, friendly, clean, stylish and comfortable with a great breakfast No, we had the last room available with shared bath up one flight of stairs. We will definitely go again but get a different room. Definitely the worst room in a wonderful place.
Wonderful patio for breakfast. Delicious full breakfast with fresh baked croissants. Very friendly staff. Room was small, but clean and adequate for our needs. Location is perfect--and easy walk from everything and right on the subway. Would have preferred if the shared bathroom was on the same floor as our room, but it wasn't a big deal.