great location, perfect breakfast
Hotel decoration is very good. Room is spacious. Breakfast was very good. Location is nice, altough not necessarily close to the traditional touristic points. I would strongly recommend it and hope to come back soon. Not much of a view from the room. Hotel is a bit distant from metro.
Disign, very nice spa, good position 15 min from subway and 25-30 by feet from red square. Street with a lot of ethnic restaurants. Spa staff were lazy and breakfast very expensive.
very helpful staff - 2 metro stations 10 - 15 minutes far from the hotel walking with easy and fast connection to Moscow Station and all the main stations of downtown with few stops - good staff also in the spa, nice swimming pool and other facilities - good breakfast with fruits, vegetables and fish
I like the rooms and interiors. Good service. All what you need you can find in the room. Quiet place. Only floors in our room was damaged by woman's shoes. But this is not so disturbing thing.
Design, coffee, tea in the room, location in the center Kids are not allowed in the spa area, and there is no mention about it anywhere. The water is too cold in the swimming pool. The bed could be wider. No playground for kids, no room for playing in the hotel. The breakfast is expensive.
Nice interior, comfortable parking, convienient location. Disadvantages:no priority in SPA for hotel residents, noisy.
The hotel has a central location; a room was spacious, well-equipped, had a nice furniture. The service was quite poor. No soft drinks in a minibar (even we asked staff to fill it twice). The restaurant was closed one evening but the guests were not informed about it. When it was open again it had a very poor selection of alcohol.
Nice hotel staff, excellent location, new well-designed rooms. Best price-quality for this location!! Price for the breakfast is too high. Location is excellent for those who comes by car or taxi, nevertheless that walking distance is too long e.g. for old people (about 15 minutes to the metro station). Please, check also if your room card also works in the elevator (mine was diabled sevral times for unknown reasons).
Rooms are to small or nad to big, anyways when you move from one side of the room to another there is no way not to harm yourself.
staff speaking English very well! to be honest, we were unlucky during the stay due to the forests were burning and Moscow was in hell pollution.the In Fact, hotel is far from the center, but close to Belorusskaya station 1 km. Hotel is a bite old, old furniture cored ore carpet smelly. We couldn't sleep at all due to maintenance was on 6th floor! drilling job starts from 9 am till 18:00!! also I couldn't believe it that hotel didn't extend check-out time even for 1 minute after 12:00 pm!!!!!! they ask for 500 RUB / hour.. adding to this, they charged me by mistake RUB 5,217 and it took 4 days to refund to card!!
Great Location if you want to visit the city center, also good for business, staff friendly and helpful, and Starbucks just in front of the Hotel healthclub facilities
The convienient location of the hotel first it has no swimming pool although in your site you were promoting the hotel with a swimming pool where there is no pool at all. also the jacuzzi was not working or it was canceled
the room was clean, comfortable, quiet. Hotel has good location in the center. Very good for buesness people and for tourists.
Bad comunication ,The Hotel was under cunstructions what was not mentions.They debt additional my creditcard without my approval .
sauna, swimming pool were out of servise, breakfast was not included in the price, so the hotel doesn't deserve the money paid
The position of the hotel is very good! It's located next to the Belorusskaya trainstation and so the airport Sheremetyevo is good reachable in less than a hour!
the hotel is a standard smaller sheraton type, and services are at that level.
It was close to the airport road, which saved time at departure It is a bit far to walk from the city center and I would prefer a hotel that is more central and easy to walk everywhere from
very close to Metro, nice rooms, good price
Excellent friendly staff who spoke and understood English. Good food and value for money. A slight distance from Metro Stations but walkable!
excellent staff and services. Best of all was the reservation dept and reception staff. The dinning room staff was pretty rude and uncooperative.
Very professi0onal staff, good food and good service
staff were fantastic nothing
2.5 hours waiting for check in
Good service, good stuff, excellent value it is a bit far from subway stations - approx. 15 minutes by feet
I really liked the clean and cosy room, eaven it was small I really didn't like the reception area. It was not particularly inviting. The hotel doesn't provide any shampoo, toothpast and toothbrush.
Updated rooms, safe deposit box, central walkable location Distance to the closest metro is 15 minutes on foot. Thats not fun on a winter or a rainy day.
Veldig bra hotell Nei
hotel ethnic style entrance
After making my complaints the management met with me, and they did extend some compensation for my inconvenience. (It was more than I was expecting, but really didn't make up for my disappointment.) I do believe the new management will improve the training of the staff. ***The Pool/Spa staff and facilities were shining stars. They were courteous and welcoming. I spent two days relaxing in the pool and sauna. It isn't a real Hilton. Smiles and courtesy are hard to find. The concierge desk was the worst I've ever experienced. I literally felt sorry for asking for help. I literally tried to leave the hotel early because it was so humiliating. (Hilton's customer service didn't help in this matter either.)
staff was very friendly
Very noce, clean, stylish hotel right in the center of Moscow. Super friendly staff. Great room with very comfy bed. Loved it! Will definetely stay there on my next trip to Moscow.
I have appreciated the staff service, their kind, gentle, nice behaviour. The man at the door during the afternoon hours is a real gentle and sensitive person (though he is supposed to be kind you see the real difference with his colleagues). The girls and guys in the breakfast room are lovely. The breakfast is also very good but what I have appreciated the most is the wide choice of films and music: perfect for having relax during a business trip. There is nothing negative that I could say.
Breakfast buffet was good. Rooms were clean and comfortable. TV is old. The porters at the front heavy door are practically non existent. They will not open the door for you if its rain or shine, and will not help you with your luggage. The so called security personnel, are the same way. The cleaning staff forgot to clean our room once, and we left early in the morning and returned late in the evening.
Stayed at the hotel for its historic significance. Room service and food prices in general are ridiculously high, even when compared to their competitors.
Everybody speaks good English. Good hospitality. Kindly assisiting us for dinner and nightlife. Flexible for check-out in weekend.
Very good proximity to the Metro. Walking distance to the biggest Mall in Moscow. Good restaurants close by. Good room, good staff. Overall - Rocking.
I really liked the interior of the hotel, interior room, cosmetics for bath and body L'Occitan and also the swimming pool was rather good Hotel staff i think is the only problem of Savoy :( the dont know how to smile, and be polite with customers. Actually in Hyatt the best staff i've evere seen !!
The Hotel is very well maintained. The staff are generally excellent. The Buffet Breakfast is excellent. Some of the Restaurant staff were not adequately trained to deal with foreign guests. The kitchen appeared unable to vary the menu to accomodate special diets. No hotel in Moscow could be described as good value for money.
Location was convenient Hotel is classic but tired, lacked a good breakfast, rooms need renovating, lobby is not welcoming, no spa, no massage was available, sauna was under repair.etc etc
friendly staff; excellent location; small and intime
The staff were very helpful and suggested great places to visit. The hotel was centrally located and close to most of the places of interest and restaurants too.
Fireplace in the lobby bar
The location is very good. The size of the rooms are comfortable. The staff is not caring about the clients very much
Everything, the swimming pool, sauna, breakfast, rooms etc.And booking.com made a very good deal with the hotel. Otherwise sorry no savoy.
Very nice hotel. Clean rooms. The service was good and staff very friendly and helpful. Restaurant and lobby bar in the hotel are really overpriced.
Rooms modern and clean; wifi good; staff friendly; breakfast okay; very very quiet. Unstylish rooms; TV channel selection not great; some facilities closed; service in restaurants is slow; far from metro; "motorcycle club" pickup in parking lot one night...
A Marriot hotel..all is perfect (room clean and with all the confort, breakfast, staff)! The hotel is far from Red Square (about 3.5 KM) and about 1 KM from the nearest metro station but there is an excellent free shuttle bus from the hotel to Red Square or Puskin Square (10 minutes walk from Red Square). Ask to the reception.
area reservada , 11th floor service
The staff is very helpful and knowledgeable. The rooms are very clean and are comfortable and tastefully decorated. There are no restaurants, other than those within the hotel itself, or shopping within easy walking distance.
Very comfortable hotel, with attentive staff and very high quality breakfast. Location isn't brilliant, as it is not within walking distance of any major sites. However only 10 -12 mins walk to the metro and hotel does do free transport on the hour into one of the city squares.
The rooms were good as was the breakfast. Taxi service was very expensive as was the breakfast.
Services and staff's good attitude. Metropolitan station a little bit too far by walking.
quick check in & check out; quiteness NA
Pleasant ambiente, clean, efficient staff. Location to city and Metro v. good.
I liked how friendly the staff was and the breakfast was delish. Location was great
Excellent reception staff, location, nice room Very poor breakfast staff
The location and boutique style to the hotel.
location dissapointing value for money, rooms are not up to 5star design standard,
i think everything was great in this hotel.. there was nothing i didnt like...
Very good location-Lencome theatre, cinema Russia, Pushkine monument, Tverskaya street, 3 metro stations. Very young staff and very carefull.We were upgraded to superior room due to our wedding anniversary and had very warm welcome.Nice, modern design.Thank you for everything, Natasha!!!
Staff attitude Too much design for family stay
Very good price policy for such location! Room was not too big but with Interesting design. Very comfortable hotel.
Don't forget to put behind your door "privacy" if you want to sleep because every morning before 9 o'clock somebody knocks at your door for laundry service, room service, etc!!
hotel is near center no possibility for money exchange, room was small and noisy
1. Warm and good staff 2. Food and ambiance at Restaurant
the most important thing for me, was the possibility to reach very easily metro stations. this has given me the chance to have several business meeting in all Moscow, without using cars or taxies. Actually everything has been perfect. thanks a lot.
close to city center, nice room, good stuff, good breakfast. Broken TV.
spacius room, nice breakfast, gym, excellent location
Location close to Red Square, Shopping etc; large room, quiet (back yard) Nothing really but a slight lack of charme, too pricey even for Moscow
location, rooms very comfortable wifi 20$ per day, not professional stuff, not helpful at all
Very pleasant and quiet room. Very friendly staff. Very decent breakfast. Heavy smoking in the hotel lobby.
The cleanliness, the warm behaviour of the staff, the very good location one breath distance from major Moscow siteseeing in the city center and not only, the good breakfast, the good services of the executive launge. An executive room should be larger.
good location, close to red square and accessible to the funky restaurants and luxury shops with reasonable rate considering how expensive moscow hotels are. some of the staff were unwelcoming and displaying bad attitude towards us.
I had to wait for 20 min for the table for breakfast. It happened twice during 4 days.
Location of the hotel is nice. Nearby is beautiful park, Moscow River and metro station Vorobevi Gori. Hotel staff doesnot know about the touristic places in Moscow..It looks like they don't have enough coffee there.. Waiters looks unfreindly but this is because their english is poor.. In the morning tap water has brown colour..
Hotel located in beautiful place - natural forest, river and hills. In same time it's near the center of Moscow. Very liked it.
Convenient location, outside the very center of Moscow. Quiet area around, but many restaurants, bars, entertainment places etc. in the hotel complex. Too noisy and busy lobby. It looks like a casino.
Near to metro station - 10 minutes; good sound isolation of rooms The high number of prostitutes at the ground floor.
The proximity to the football stadium as I was there to watch the Spartak Moscow V Chelsea game. Miserable staff. Too many prostitutes.
It is a big hotel with a lot of entertainament to spend the time with..Variaty of restaurants...Nice staff...Good locality.
breakfast buffet is excellent, nice big room, clean, luxury design
Very convenient facilities for dining and entertainment. Wireless internet was free and made business much easier than expected. Also, the price was reasonable for the class of hotel in Moscow. There was no gym (or I couldn't find it)
Beakfast and customer service at Reception TV, tv supposed to be upgraded with more channels and foreign language
Clean? spacious rooms on the 6th and on 7th floor , aparently these are special floors. Lots of restaurants, breakfast is served nearly all day. Free internet is also a plus. Good location, not a lot of traffic around. everything is OK
good location, nice rooms not easy to find the entrance
clean and not so far from red square 15 minutes walking from metro
Very nice, comfortable. Breakfast - limited selection, with some problems with freshness. But this possibly due to the fact for long we were the only guest after re-opening.
Nothing to complain.
New hotel, very confortable and nicely designed rooms. Located within walking distance to Red Square and to two metro stations. The small size of the hotel makes it very cozy and personable. The staff of the hotel was very friendly and helpful. Would definitely go back next time!
Everything was nice. Room was very big and comfortable No slippers in the room
Excellent staff and they speak English Nothing
good location, near the riverside, right in the centre of Moscow, Kremlin just in 1 km from there. friendly stuff, good service, free wifi. pretty expensive, not too many facilities available, can't think of anything else. good hotel overall
the hotel is new, clean and very quiet. Rooms are spatious and comfortable. Hotel is located very close to Red Square - about 10 min. of walk
Brand new clean modern facility. Nice people, free WiFi, decent breakfast. It was not easy to find entrance, as there were no large signs. However there were no water in the morning, couldn't take shower.
The lobby bar is working 24 hours. It is realy 20 meters from metro, but it is easear by taxi - only 200 rub. to the center of the city. Very good sound isolation, a lot of elevators. Internet connection - 2 days it was not working at all and 1 day very low speed. For order the taxi - do not use reception - call directly to the taxi (you can find a lot of phone numbers in internet or you can see it directly on the cab) and it will cost you double less.
waiters at breakfast room is very rude.
Comfortable beds, nicely decorated and clean rooms. The building looks very old school from outside but renovated inside. Subway is in front of the hotel and only 3 stops (app. 15 mins) to Red Square, Kremlin. Staff was very helpful. Superb breakfast! Safe luggage storing room. Great value for money in Moscow.
Clean and convenient to the metro. The room needed to have Tea and Coffee making facilities as any other European hotel generally provides.
Close to metro and free wifi! Breakfast is average
Staff is very helpful and the location is fantastic, literally next to the metro station. Great service - I was able to check in early (which was a total blessing) and for my birthday, they actually put a complimentary bottle of champaign in my room!
location excellent, right at metro station one stop from koltsevaya, equipment brand new, real breakfast with good choices. would definitely stay again
Very pleasant reception staff, room interior very nice - modern - practical (I had Superior room for 3900 RUB), for me the room and equipment and breakfast (quite large choice buffet) was nearly four star standard. Excellent location (just at the entrance to the metro Avtozavodskaya - 10 min to Kremlin). A nice lady in the Business centre books tickets and gives good advice about culture. Given the generally very high prices in Moscow, this hotel was a good value. Window was impossible to close but the repair man came immediately after my call. Wifi internet should be free, but it uses such particular features that it did not work with my standard computer (I never had problems before). Nobody in the Hotel seemed willing to do anything about it.
Breakfast is awesome!
The Budapest is a comfortable three-star hotel right in the centre of Moscow, just a short walk from Bolshoi and Kremlin. What is great about this hotel is it's location. It is still very much overpriced for the service that you get when compared to other capital cities. They do a proper breakfast these days.
absolutely great location for reasonable price breakfast could be better
The location Mattress was extremely rigid
Good, central location, and friendly and efficient staff. A big improvement with breakfast in a proper breakfast room. the matteress was not good. too few english tv stations
The location was very good and was a good base to go site seeing. The rooms were too hot.
Staff friendly and helpfull
comfortable beds no usual extras in the room like water heater, tea, coffee, shoe polisher etc
The Hotel Location is very good near to the city When I stay in the Hotel everything good
Good location, close to Metro. 20 minutes walk to Red square. Helpful staff. Clean and quiet. Very good breakfast buffet. Room, internet and breakfast expensive (but I guess that’s normal for Moscow). It is a standard business hotel without much charm.