Intercontinental Hotels New York Times Square

When I went to check in they had no record of my reservation. The staff was very rude and dismissive. I sat at the front counter for 45 mins. while waiting for a resolution.

If you want to be in the middle of it all at Time Square stay here.

Everything from the quality of room service, attention to detail and cleanliness, broken wifi, and price tag was incredibly underwhelming for a 4+ star hotel. The Hilton a few blocks away is a better value and so is the Westin across the street. This hotel felt stuff, old and dated.

Nothing... I checked out early

Upon arrival checking in at the front desk was a terrible experience. The lady at check-in Was rude . The Hotel description says that they rooms had been Remodeled and update. Worn out carpet and mold in bathroom !