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Cheaper alternative to the more expensive waterfront hotels in the area. Great food at the diner next door. Parking cost $15/day. You can hear people walking above your room if you're on the 1st floor.
Our trip to jack london was great.the location was perfect there were plenty to do right outside our hotel.rooms where clean and bed where better than expected.front desk was the only down side we waited 1 hours because our rooms where not ready and we gotno apologies. Food next door at the butternut was great
AJ was very accommodating and super helpful by getting us ferry times and recommending restaurants to eat. Extremely friends front desk staff. Room was very nice and we were pleasantly surprised to find a microwave and fridge in the room. We go into the Amtrak terminal late and walked to the hotel, not very far but still a little scary. Some people just asking for money.
Comfy Beds, lots of parking, and quiet location. No waterfront entrance and only one entrance into hotel
The inn was clean and it was less expensive than staying in San Francisco. The train is way too close and there are a lot of homeless people and sex workers around. The hotel is located in a strange area that has nice waterfront restaurants but also has a porn theatre and sketchy bars.
Bunch of you kids partying at midnight kept complex awake and management did nothing to resolve matter
Very clean. Friendly staff The price! It was described as a boutique hotel. Hah! A motel without the convenience of a refrigerator and microwave.
The location was perfect! A couple steps to the water front where you can board the fairy to San Francisco. Staff was friendly check in and out was easy, bed was very comfortable. room was a tad outdated but was still very clean and nice. Hidden parking charges and fees
Service at checking and checkout is outstanding. The desk person was so friendly, offering additional information. That made our stay more enjoyable. Finding ice was tricky.
This is a simple place with a nice courtyard and pleasant rooms. Nothing fancy but good. Central location. The furniture was a bit cramped for the space.
No fault of the inn, but if you can't sleep through train whistles all night long, you won't like it. Otherwise no problems or complaints.
Good place. Being renovated right now. Call before you book to see if they're finished.
SO FILTHY & GETTO PEOPLE HANG AROUND PREMISES. HORRIBLE SMELL IN & OUT OF ROOMS. WE HAD TO GET $ BACK & FIND ANOTHER PLACE, WOULDN'T HAVE STAYED HERE EVEN IF IT WAS FREE THAT'S HOW BAD IT WAS. SLIDING DOOR IN OUR ROOM TO POOL WAS CRACKED IN 3 PLACES WITH TAPE HOLDING IT TOGETHER. NOTHING!!!!!!!!!!
It was dirty, one older white guy was very unfriendly and I got a dirty room. It was all under construction.
There was no hot water during my 3 night stay The complimentary breakfast was poor The door card did not work at times
Accessibility to free shuttle to Bart to San Francisco and the Amtrak station Breakfast buffet cancelled, no notice in advance. Air conditioning was broken, opened window, too noisy, did not sleep well.
Right across the street from Jack London Square. Next to Everett and Jones, Chicken and Waffles and a half dozen other great restaurants.
Very close to great entertainment and downtown. Hotel staff was very accomodating. I was surprise they did not promote the dinner next store
Staff (the Hispanic one is good, the black girl was rude) were friendly and does her best to help. 1)The train passes right in front of the hotel, from 6am until 8pm-ish. Blows the horn every single time to warn drivers. 2)Hotel is in serious need of repair. Leaking faucets, damp carpet, ripped bedsheets., bad reception on tv. 3) no ice in the hall way 4) no towels provided until you asked for them
Front desk staff were very friendly and helpful. Door handle didn't work. People living in vans in the hotel parking lot, getting drunk and yelling at each other all night. Bathroom floor was slimy/sticky. Cigarette burns in the comforter Just about everything (dresser, bathroom door, etc...) was broken or nonfunctional. Shower was gross. Toilet didn't flush properly.
Air conditioner didn't work, no towels or TP in room when we arrived, dirty & train was in front of hotel that went by until 1:30am Leaving
Good price. Clean comfortable, no frills room. Attached to a fantastic country kitchen/soul food spot. When we arrived, they listed off everything they'd advertised that was under maintenance: the elevators, pool, gym, and air conditioner. If they had advertised these conditions in advance, I may still have considered it a good deal for the price but it was rough to get all that news after a long flight.
Bed was comfortable. Staff was very nice. There were food containers under the bed so can't say they did a good job cleaning the room. The Wi-Fi did not work at all. I was unable to work while I stayed there. I will not book here again.
Nice room size, friendly staff, free parking, continental breakfast, great location. Definitely would stay here again Our shower door didn't shut all the way so water leaked out.