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Excelent chef Faulty air conditioning installation leaking in the restaurant
Please write at least 15 words 4 nigts
Location excellent, on the beach, food brilliant, staff very freindly and helpful, the all inclusive package was faultless (unless your not prepared to drink the local brands) Have marked the cleanliness slightly lower, this is only beacause the floors in our room were always sandy, the cleanliness of communal areas and rest of the hotel was excellent, some customers complain about the location not being near to town of Obzor, however the resort of Sol Luna has everything and why go all inclusive!!, there are taxis outside which were very cheap if the need to leave.
Room was OK, wifi OK (faster during night), pool OK, good value for money. No real problem. Pool closes at six pm already. During the check out I have to wait 15 min at the reception (taxi waiting outside) till the room was checked (if we left it OK). Unexpected, and a bit too long.
Excellent location, distanced from the crowds yet comfortable even for longer stay. Good restaurant, convenient shop, beach not far away, clean and not crowded, nice pool, spacious appartments. Rooms not cleaned properly, even skipped days, the pool cleaned during work hours and therefore not available for guests, hotel staff did nothing against reserving of chaise-longues at the pool without actually using them.
It was still dirt in the room when I arrived, has not been cleaned at all for four days.The bedroom is located at street, car noise is heard even with the window closed. When I've made shower,bathroom was flooded seriously.
I like the pool, the restaurant, the food. The rooms are ok for 3 stars standards. People are in general frendly and helpfull. The cooking mashine was broken and they promise to replace it next day. It didn't happened at all. Some of personel (it is true, only a few) didn't look so frendly. The terrace is pretty small.
quiet, clean, good relaxation conditions
Very nice sea view apartments, nice and clean beach, good boat-restaurant The apartment wasn't clean enough, lack of activities
The location and facilities were outstanding. Right on the beach, spacious apartments. A classic case of where a very nice facility is hamstrung by second-rate staff. Housekeeping was horrible the first day, until we complained. That did solve the problem. The half-board was not worth it. True, we went in late April before busy season, but there was still no variety and little selection. Children's playroom was not open.
The atmosphere is very good. Perfect for families, Obzor Beach Resort is in the nights a peaceful hotel with no parties. There are good rules (quiet after 23 hrs, dress code in the a la carte restaurant and so on). During daytime there are good activities and events for the children. The hotel is only 25 meters from the beach. It was a little difficult to find information about the children activities. The activities are not super, but definitely OK. For us it was negative that topless bathing was allowed.
location at the beach.very large beach.good garage too. its good at all but to pay extra money for safe and baby cot is a bit harsh for 4 star hotel.
The hotel is right by the sea, the beach and the pools were fantastic. The beach is combed every morning, it is always clean and kept in order. The animation team is very admirably enthusiastic, they kept our children entertained the whole time, there was always something fun going on. The whole resort is very safe for children. Beautiful view from seafront rooms. Some English magazines or books on sale would be appreciated at reception.
Hotel is very nice, appartments are great. All the hotel employees are very attentives and helpfull. A very quiet place for families... We went already and will come back !! Thanks
Proximity to the beach, the size of the rooms, the facilities (kids park, beach chairs and parassols) the food at the restaurants was not good at all, the rooms were clean but dusty, the man in charge of the beach chairs and parassols came to charge us for them, saying they were not included as part of the hotel service, though they were clearly from the hotel. I don't see how a 4 star hotel charges for the use of the beach chairs and parassols.
Apartments right on the beach, sun, beautiful beach & and the sea, exactly what we were looking for. Very quiet, remote location, you can listen to the waves. The resort is nice but nothing much to do in Obzor. Nightlife fans, you would be dissapointed. Swimming pool fans also, the pools are as big as a bathtub. Cleanliness can be improved a lot. The apartment we stayed in was great but it does need more attention in terms of cleaning. Old greasy fingerprints in the kitchenette, on the furniture, not very pleasant. Terrible smell coming out from the sewerage in one of the 2 bathrooms which was invading the bedroom, if we would have left the door open. Cleaning staff was washing the floors with already dirty water, leaving trails behind. Not a single inch of carpet on the corridors and inside apartments, everything was gritsone and parquetry which would suppose to sound like cleanliness and easy to maintain but...it is not. That's a pitty beacuse the location is nice, great confort but I would expect something different from a 4 star location.
Plenty of space both in rooms and outside the hotel.Quiet place,excellent sandy beach,child friendly and safe area.Official description is real. Isolated place,nothing else is offered nearby the hotel,ugly see
The hotel is new, made in a good style. Rooms are big, the furniture is very comfortable. The beach is perfect - big, pure clean sand, belongs to the hotel - free of charge. Good swimming pools both for adults and children. In the restaurant you have to wait some time for the main food. Sometimes meat was burned slightly.
The club is customized 100% after the necessities and the usual request of the all inclusive fans. The food is excellent, various and nicely presented. The animators - outstanding!!! The forbidding of the beach and pool seats reservation should be enforced. You have to wake up at 6 to find a free bed and umbrella on the beach. The Germans and the Russians are specialist at it... And until 10 or even 11, most of the beach beds are occupied just by towels, not by people...
Very good services, nice atmosphere, excellent facilities, quality people (other tourists), the food was ok (various and in great quantity), however in the dining room the air condition was too strong (which will be great when the outside temperature will increase). I really enjoyed staying in this hotel and I strongly consider coming there again.
Because is near the beach and everything is handy : food ,beverages ,pool and seaside ,if you want to lay down on the sandy beach. And good point ...sun chair and umbrella on the beach are for free. They should improve the mini-bar 's room . There are only two beverage in the bar and that's all.The staff should improve their English.
Location - on the beach, food - was the best from all that we experienced in Bulgaria, enterteiment team - very hard working The fact that at the entrance of the restaurant is placed a table where are collected all dirty dishes - was not a appetizer for sure. After eating inside, our clothes became to smell of food because of all of fried fish/ potatoes.
cleanliness. Food. Facilities. I would have wanted bathtub instead of shower. The balcony fence is too high and cuts the view. Only one elevator is too few.
A quiet and confortable hotel. Not far from the beach and with an excellent pool. The restaurant was good. The surroundings do not look good, there are a lot of unfinished buildings and unpaved roads. In a couple of years it will look much better.
Everything was ok, is a 4* hotel indeed. a minus for the location: there are many unfinished buildings around. And another minus for the "other activities" ... a big plus for the staff.
Very modern and comfortable hotel, good food, and Obzor is a beautiful little town that's very family and tourist friendly, and not overrun with the cheap package tourists. Quiet location on the edge of Obzor, a short walk to the beach via a paved path. It's a bit far to walk with the kids back into Obzor, probably about 20 minutes with a pram/buggy and a 6 yo walking.
How clean and helpful the staff were Beds were very uncomfortable which let the standard of the hotel down
Friendly staff; the room - clean, nice and simple furnished; efficient air conditioning; close to the beach; playground for children; nice terrace and cocktail bar; nice atmosphere in Obzor. The breakfast was ok - 4 menus at the guest's choice, but we would rather prefer buffet breakfast; the coffee was instant coffee and I do not enjoy this type of coffee, but it is only a matter of taste.
nice and interesting garden, a place for childs to play, nice view of the sea, cheap room prices the close neibourhood of a noisy restaurant (live bulgarian country music), fortunately only between 9-11p.m.
It was very hot outside, but thanks to the good air-conditioning, it was very cool inside the room. Coral has a very nice stuff and always welcoming.They are always ready to help. Very bad hygiene and the bathroom was smelling pretty bad. No one came to change the sheets for all these 5 nights and the same for the towels. The exception was that they cleaned only the bins and a bit the floor. In the normal double rooms, there are only showers mounted on the wall, unlike these in the apartments. In the apartments, they have even a bath-tub there.
My family and me have spent 1 great week of holiday in Coral Hotel. I will definitely recommend they services. Hotel is about 200 m to the beach, children play ground. We were impressed by the great and very kind hotel staff.They are professionals with loads of experience and know exactly how to help you. Can't wait for my next holiday in Bulgaria.
Location, friendly staff, interior soundproofing
almost everything... not about the hotel itself, but the music at the garden next door was a bit too much !
Very nice room, friendly staff and very good outside chilling area. Beach is very close to the hotel. The bathroom wasn't really as comfortable as the rest of the room.
We liked very much at the Hotel Coral location, near the sea, I had the sea with large terrace, decoration and hotel and especially the terrace, rear terrace is wonderful for breakfast and a huge couch for relaxing. .... very beautifully arranged. We also liked that the hotel staff speak English, are hospitable and smiling. I could careless car park outside the hotel although it is not equipped with parking. Silence of the hotel was important for a family with small children could be heard easily from the terrace but it was good quality music and make you smile in the morning and evening. Music from the terrace is wonderful and adjusted time of day.Quality of hotel guests who were quite.Double bed and mattress was very good.Wonderful place! Did not clean the room we stayed seven days as have not only trash and linen once have washed down and no bathroom.Towels were not washed. No shower or tub and shower cabin. When I got was a pungent smell of perfume and room was not cleaned, it was dust and was not washed down the bathroom was very dirty, the bathroom was rotten, it was not sealed and there were traces of faeces inside. We gave the invoice.Breakfast was too little. Not own kitchen. the happy hour cocktail was made with rum cake was terrible. After reading on the www.booking.com is not clean the room and bathroom I emailed and said that I was getting are conditions and if it seems ok can cancel the reservation,which seemed a total indifference and still the same room I found
The location. It was very close to the beach and centre. The owner had no idea about booking.com even after we showed our printed reservation. The bathroom was outside our room and we were suspicious that we got an economy room; all of these wan't stated in our reservation. We couldn't find the kitchen and found out later that the rooms were sold at 20 leva a double room (10€) which is cheaper and more true to the quality of the rooms. Poor beds.
The best thing about this hotel is the location. Sea is very near and there is a beautiful view from the balcony. We didn't like the quality of pillows, bedsheets, mattresses.
Nothing. everything. the bathroom not incuded in the room, dirty bathroom, lot of noise from the neighbours, the room too small.