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Location is good, right next to sporting venues and downtown. Room was clean and bed was comfortable and the lobby looked nice. Charging to use the internet and the gym/pool is ridiculous, absolutely ridiculous. How is it that Motel 6 gives free wifi at most locations and the Hilton wants $10 per day to use the internet? They also charge for the use of the gym and pool, which didn't even have drinking cups for the water cooler. The hotel staff and I also have different definitions of what "city view" means. I had a great view of a freeway offramp.
I liked the staff, they where really friendly and super helpful. I did not like, I b the other hand, what they had to offer for such a high price... even super 8's have free WiFi and complimentary breakfast to their clients.
the entire staff was most helpful and friendly
cookie particles was not cleaned in the second day. cleaning has not parfect.
would stay there again and would recommend it to my friends and family
rooms are good size, bed is comfortable. could be cleaner - for instance,clean the telephones!!!
This is an awesome hotel and we love that it is connected to the Quest Center for concerts! It would be nice if it had some kind of complimentary breakfast with as much as it costs.
Room was geeat Could not get wifi in room
Convenient location, good room, but nothing special Hot tub was broken and became a "cold" tub. The only breakfast available was $15 each for the buffet.. Also had to pay for parking.
Great food quality for breakfast
Loved being away from the interstate but still close enough that it was easy to access. Location was close to a lot of action but felt very safe. Solid room and nice view (6th floor) but nothing fabulous; basic upscale casual property. Paying for parking is a drag, but only $10 per night. Also, breakfast is not free/included in room price. Pool is quite small.
The attached parking garage and the knowledge along with the service the staff provided was excellent. Price for breakfast was pretty steep. Elevator lobbies for the parking garage were filthy.
The hotel was very clean and the staff was friendly and helpful. It was within walking distance to local shops and restaurants There was an extra 10.00 charge for parking. The fire alarm went off at 2:00 am, and we had to evacuate while the fire department investigated. It turned out to be an electrical malfunction.
My friends and I stayed here for a birthday. We hit the hot tub and pool, then went out for dinner and drinks, and came back to sleep. Loved the modern, clean feel and the hot tub and pool. All was nice, quiet and comfortable. Appreciated floors 2+ being secure (needed a room key to access after a certain time). I did wish they had security at the front door.,My friends and I stayed here for a birthday. We hit the hot tub and pool, then went out for dinner and drinks, and came back to sleep. Parking was $10 for the garage but we found free street parking on the weekend. Breakfast is a bit expensive - $12 for hot breakfast, $6 for continental. Overall, a pretty good deal. With free hot breakfast, they would be a clear winner for this price range downtown. I am glad we chose this one, as it was quieter than the Holiday Inn or others nearby.
Great service, great facility, great staff Not in the old market area. Short walk away.
Mike I believe is his name was the shuttle driver and took our luggage to our room; he was great!
The staff was wonderful!
Loved the location!!
The room we had, had very high ceilings making the room feel so large. Very comfortable bedding and perfect for a few friends to stay for a night on the town. The room we got had huge windows and was a corner suite it was a little bright in the morning for a couple of girls with handovers, even with the black out curtains shut,
Steve Skelly is very customer oriented, and loves the property he manages. He used his expertise to solve a problem I had with another company. Many thanks! Ask him for an historic tour of the original entrance. AAA++++++