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The rooms are beautiful and very neat and clean. I don't think there was enough staff on hand for the events that was scheduled on that weekend. Only one person at the front desk for check-in plus not enough servers.
The room was lovely, clean and comfortable. The complementary breakfast was very well done with a great omelet chef who worked like lightening. The pool was large enough for multiple small groups to have fun. Staff was friendly. Cleaning service didn't clean our room untill after 4:00. The front desk mischarged my credit card and I'm still waiting for my credit. We asked for an extra blanket and didn't get one. No towells in the swimming pool.
Very comfortable and most important...exceptionally clean room/facilities. The location was a bit difficult to find. But I called the hotel and Carrie Ann guided me to the doorstep. She was great.
Was inexpensive and close to airport. Staff was friendly and helpful. Well worn and needs soundproofing and renovation. Aircon was very noisy
The hotel is gorgeous and has everything you could ask for in the way of comfort. The staff was friendly and welcoming. Every need was anticipated and met. Internet was available at all times and I combined business with pleasure. The beds were the most comfortable I've ever slept in any of the hotels I have stayed.
Pros: Nothing. Not even the price. Cons: The location is so bad their only option is to heavily drop the price, add a great breakfast, new beds... and then maybe it's useful to someone. Location: It's kind of near the Ontario Airport. But location is terrible. Not walking distance to anything but the train tracks and 24/7 truck yard. I should have read the reviews. This place is way overpriced. Literally right next to railroad tracks and huge trucking fleet lot with 24/7 truck noise. Beds are hard and I swear I can see the springs right through the sheets and thin thing they call a blanket. TV, not that I care, is a CRT that looks like 19" from 1998. Phone barely worked enough to call the front desk to cancel. Bathroom was also scary. I wasn't expecting a lot from a 2 star hotel, but I don't see how this is 2 stars and regardless, I wouldn't have stayed here for half the price. So I was left spending the next hour tracking down a hotel for a nearby event.
Great room, comfortable bed, clean, nice shower, quiet, great breakfast (try the cinnamon rolls!)