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Bra läge, fint och rent, bra service. Mat under lunch tiden var lite dålig.
Allt helt fantastiskt hotel det absolut det bästa jag upplevt. Absolut inget
Hotellet har en mycket fin strand som gör hela vistelsen. Fantastiskt läge. Välj Junior Suits! Hotellet är mer 4 än 5 stjärnor. Frukostarna är ej ngt speciellt mer likt ett 3-4 stjärnigt hotell.
I would not recommened this hotel to anybody. The service was horrible and when we addressed our problems to the manager he was unapologetic and did not seem to to care. The service in the bar was ridiculous, had to wait for than 30 minutes for a drink. The rooms were not in that great a shape although we were told some were under renovation.
From the time we arrived at the desk, we were treated like royalty by the staff. The welcome lai and drink set the mood for an experience not to be forgotten. The staff arranged transport and bookings for outings,breakfast was superb, room service was good and the pool is always being cleaned. Taxi's or 'limousines' are available quickly to ferry you to the major attractions on offer. A good idea is to book a limousine for the day (cost about $*) and the driver will take you any where you want. The 'Fanta Sea' show should not be missed. A great experience.
The good bay, convenient site. A high level of service. The restaurant looks level below hotel, is disproportionately expensive.
There was nothing what I liked about the hotel. I would never stay here again and I wouldn't recommend it to anyone. So far it was the worst hotel -in the same category-where I ever stayed in Phuket. (I' have been visiting the island for over 10 years regularly). It is a very very touristic hotel without any charme and that oriental touch what you find in nearly every hotel in Thailand. Rooms look very commercial, providing cold atmosphere.I Find the landscape design of the hotel very weird. You can't enter buy car/taxis but they let big tour buses in, which park in the morning in front of your balcony waiting for the tourists with running engine and making irritating noise at 8 am on Saturday morning. Unacceptable!! Staff is far not up to International standard. They have a very much country girl/boy appearance .They need a bit of grooming and training.
verry nice hotel, excellent for honey lovers, a little far from malls, security measures reduce the comfort even thyough they are trying to make it as easy as possible.
The scenery from the rooms, the space rooms offered and the price I paid for the rooms. Facilities such as mini golf, table tennis, fitness centre, squash and tennis courts. The hotel should introduce Muslim shower in toilets just like leading hotels in Bangkok do. In restaurants and breakfast they should introduce Halal food, and if any chicken or lamb is already Halal, then it should be advertised as such. They should also introduce a couple of more table tennis tables as table tennis is by far the most popular game and there are long queues of guests for the lone table. Games room should also be open for 24 hrs.
Excellent position, amenities first class staff friendly and the cleanliness was above average, all in all a great destination
The breakfast and pools are fantastic. Really enjoyed the green landscape around the resort. Some of the furnishing appears to be worn out.
The hotel staff are friendly. Overall, the service and facilities are excellent. The rooms are clean and spacious. Unfortunately, the hotel did not confirm our reservation properly even though we booked 6 months in advance and had no record of our booking. Activehotels were much more helpful in solving the problem than the hotel who did not want to know about it until they were contacted by activehotels directly. Make sure if you book this hotel through booking.com or priceline that you double-check they have confirmed it by phoning.
The rooms and the amenities were amazing. The staff is extremly helpful and friendly. We are already planning to stay there again when we go back. Stayed in a beach front cottage. Next time we want to stay in the pool access rooms where you can step out of your room straight into the pool. Power went out momentarily a few times one night and the beds are on thr stiff side. Other than that the place is great!
Please write at least 15 words Me and husband already asked the hotel to arrange a airport transfer on our arrival.we havr made the payment few days before the traveling date.we have provided our ETA as well.the booking code : booking ID#170507258.however,the airport representative didn't turn up.we even called him but after waited for an hour he still not there.luckily one guy help us there and volunteer to send us to the hotel with no charge.
Probably the beach view, gardens and pools. Poor cleanliness of room (antz all through the villa, mold all over the bathroom tiles and sand in our bed sheets?), lack of staff assistance (tried to stick us into a 'sea-view' bungalow until my finance told the manager where to go- the only view we had at that stage was the back of another villa. 20 minutes later another villa became available...) and paying for internet useage. The Vibe of the resort is very poor and do not drink the milk (we watched staff stand around and talk, allowing the cats to lap milk from the outside tables saucers).
closeness to beach, natural setting, away from the madness. Very friendly staff Mattress hard, pillows too hard and to big. They did try and fix but we only got 1 pillow that was comfotable
nothing everything. what a dump. i had to move to another hotel for 3 days just to salvage the trip
The staff at the bar and resturants Seaview room was advertised as being on the beach. It was not. I had a view of the back wall of the bungalow in front of mine. Reception staff couldn't care less.
The view is absolutely stunning. Every sunset is breath-taking. The pools are amazing. The staff overall was friendly and helpful. For the price it was a great deal. This is not the resort for you if you are seeking beaches. The food was good but nothing special. Prices were a bit above average (I'm a NYer so that's even for NYC standards). It's somewhat remote so if you are looking to hang around in town not the most ideal, but if you don't mind that it's not bad. About 45 mins from the marina. Biggest downside it is flooded with Chinese tourists (I am Asian myself so this is not meant to be racial). These tourists bring children and turn an otherwise adult style resort into a free for all. And my wife and I are almost certain housekeeping stole about $30 in cash from us.
The infinity pool, twin water slides and lazy river were fun. The resort overall is beautiful and the rooms are top class. Since the hotel is new some construction work was still in progress and it seems the staff is still settling in.
i had seaview room - big and luxurious. really enjoyed it. stuff is very friendly and are trying very much. pool was nice and big. hotel is new. construction still in progress. stuff dont always know what to do. management is still not settled. slow service during breakfast. when more people arrived to hotel, hotel seemed not to be capable of handling of such number of people. cant imagine what will happen when the hotel is full....
Excellent service, food venues and luxurious surroundings.
The fantastic service by all the staff there. They were all so helpful & tried hard to be the best of service. The rooms are gorgeous & the pools are awesome. I can't wait to go back, we had the best honeymoon here & already have reccomended to people to go there. highly Recommended to stay here. Only downfall is a little bit of work being done on resort but it was nothing that bothered us whilst we were there.
Serenity and calmness, natural beauty of the location. Good choice of places to eat within the hotel but pricy. Childrens play room was great and out little one who is 5 enjoyed the activities and went each day Cost of food and beverages
luxiry far from the city
the hotel as a whole. excxelent service. nice pools & restaurants.lovely beach side. spa. very kind & friendly staff. only many lezards on the walls at night.........
the facilities were fabulous, the "lighting of the torches "ceremony almost every evening was a spectacle in itself.My bedroom was luxurious & the bed lined to die for.The classes offered were varied to suit all tastes.I enjoyed the pilates/yoga with a Thai instructor who was excellent.The blue pool was one of the most interesting ever, the swim up to bar was lovely. My bedroom balcony was so dissapointing.The jungle was coming over the railings at me, i could not see anything except palm trees literally in my face.The breakfast was wonderful however the evening meals were really poor.I walked out of the Italian "Cocina" it was the head chefs night off I was informed & the pasta dish was one of the worst I have ever had in my life.
Rooms, location, Dining, pool, very friendly staff, especially Su, restaurant manager Andanan Grill. Nothing
The service was 5star/the selection of restaurants were impeccable combined with a setting that looked like it came out of a South Pacific musical scene. We loved the staff and the Siam Deli was purely delicious. The weather was the biggest disappointment- The satellite TV and movies offered were outdated. Not a lot of activities for wet weather. Need to forecast weather for next day. The Fire Dancing lacked a little cultural choreography- was very short
Great property The staff was extremely inexperienced and untrained.
The hotel is beautiful, staff was incredibly friendly and helpful. It is isolated from any towns, there is not much nearby.
Beautiful rooms, amazing pool right on the beach, gorgeous public spaces, free wifi, nice balcony, fridge in room, attentive staff... Wasn't that much stuff around the hotel. We took a cab to another area and got massages and ate. Also the beach was experiencing low tide while we were there so there was a huge area of we sand instead of the waves you would be used to seeing.
This hotel was outstanding because of the the friendliness and helpfulness of all staff.
Fantastic hotel, very happy stay here.
The place was very much like paradise. The bed was so comfortable, really like a little piece of heaven...and the food was scrumptuous, so delicious. U will not believe the spread they have for breakfast, and dinner is just as excellent. I highly recommend this hotel. It's a little pricey, yes...that's for sure, but I thought it was well worth it! I have absolutely no complaints...and trust me, I'm very picky. I throughly enjoyed my stay and plan on staying there again the next time I visit Thailand.
The staff were nice and helpful Free internet only in lobby. My room is far away from lobby.
The pool area and surrounding gardens were amazing. Awesome breakfast. Rooms too small, dated and overpriced. Hotel could not provide requested bed type. Free internet only in lobby.
The staff were fantastic, as was the hotel.
Fabulous location, beach goes on for miles. Service and friendliness is second to none.
room layout was excellent, good views. staff were helpful and quick to respond. pricey
I stayed with my family at the resort and we all had a great time. May it be the rooms , the staff, the food, the spa , the swimming pool etc all was great. The resort is a great family retreat and worth each penny. No, we found everything upto the mark.