Plus: The staff is phenomenal! The bed was super comfy and the view from our room was very nice especially for a hotel
Minus: The hot tub jets weren't working
Plus: Lobby area and corridors were spacious and airy. Room numbers were well shown and easy to find.
Very good gym.
Minus: Uncomfortable beds. Horrible sheets. Poor room lighting. No eating places within reasonable distance of hotel. Driving 15-20 minutes at least to find anything reasonable or eat in hotel bar. Horrible area. Conference meetings in lobby area mean getting to parking it either dragging stuff down steps from lobby or walking around half the perimeter of hotel outside to get to vehicle.
Breakfast is over priced and no better than that at a Hampton Inn that you get free and this hotel charges over $15 including taxes for the privilege.
Bathroom cramped. Decor in rooms dated.
Minus: When we first arrived the bath fan light was burnt out and not fixed til tje next day. The air filter in the a/c unit hadnt been cleaned in months same as the bath fans. The toilet wouldnt flush toilet paper let alone solids. No one seemed to care.
Plus: All of our rooms had a sitting area separate from bedroom
Minus: Everything was great
Plus: Big room
Minus: Very dry in room
Plus: Breakfast was good and it was kept stocked even though there were so many people. Room was clean and spacious. I can't think of anything negative to say about my stay.
Plus: Very fast and friendly service. Pool and Jacuzzi were awesome, and I love how they had extra towels at the pool for us to use. Breakfast was amazing and the service from the employees during breakfast was amazing as well.
Minus: There wasn't anything I didn't like. I will be returning again in the future.
Minus: Hallway's were a little chilly as was the first pool area. Hallways were also loud due to other guests
Plus: very clean, quite, and not very busy.
Minus: other carlson location have a better selection of food for breakfast,  at the front counter could have been a lot more help on the amenities that this place offers, did not like the shower set up lack of water pressure and very little hot water.
Plus: Very nice, modern, new room. Fitness room, 2 pools and great breakfast
Plus: Exceptionally clean, inviting and quiet in spite of being quite busy. The location is great. I will definitely stay here again.
Minus: Not a thing!
Plus: The cleanliness. All staff were very friendly.
Plus: Modern, clean, large room, a/c unit has constant fan option. Staff was very helpful and friendly. Breakfast was excellent, well stocked, and something different each day.
Plus: The hot breakfat
Minus: The space between the tiles in the shower were peeling off in chunks
Plus: Room was clean and comfortable, it had a mini fridge and microwave. Everything in the room was in good working order and well maintained. Only stayed one night and arrived late so can't comment on the other facilities at the hotel.
Minus: The hotel was almost full and there was only one person that was available to check out guest.
Plus: Great breakfast.
Plus: Comfortable & Quiet- very nice.
Minus: only thing that bothered was a smell & sort of a 'fog' or something in the hallway. We weren't sure what it was?
Plus: Hotel was nice with a great breakfast included.
Minus: The beds are very uncomfortable and small for two people.
Plus: The breakfast was awesome. The pet courtyard was a nice feature.
Minus: Check in took almost 2 hours (due to being understaffed at peak times along with billing issues). Some areas of the hotel smelled musty. It's not the most convenient location.
The lady at the desk was very nice.
Plus: The room was great, comfortable bed.
Minus: The hallways felt stuffy and no a/c. But there is a/c in room. Was disappointed with the Continental Breakfast. A lot of the items were empty and only 1 waffle maker. We went somewhere else to eat.
Plus: Location was nice. Very close to food and shopping. Hot tube was big. Fridge in room.
Minus: The heater/ac in my room was really loud. Bed is very firm.
Keep up the good work. I'll stay again.
Plus: It has a lot of good things going for it. Location, attatached sports bar. It was good.
Plus: nice and quiet stay
Minus: I feel they could have given a better price on this room. The hotel wasn't even half full and I stay here very often.
The hotel was fine for what it was. Perhaps our room was less than par because we were put in a handicap-accessible room, which showed considerable wear.
Plus: The breakfast was great, except they promptly closed the doors at 10AM, even if there was a line of people waiting to eat.
Minus: The shower curtain was too short for the tub, so it would flutter during showers and water would get all over the bathroom floor. The carpet was worn, some of the towels were threadbare, and it always took several tries before our room key would work.
i appreciated the low fee for my dog. I would definately recommend this hotel for those on a budget. I'll stay there again
Plus: loved the marble counter in the bathroom! sliding glass door to the courtyard was great for my dog. Staff was so friendly
Minus: There were areas in the room that looked as if they hadn't been cleaned for a while. behind the night stand was really bad. I also wish the towels were larger. But I would rather have friendly staff and a courtyard over bigger towels.
Minus: We were there 4 nights. We only had our room cleaned/towels refreshed one day.
Minus: This place is a dump. Absolutely worn out. Door handles hanging from the door. The gym is an old bedroom. Walls have been repaired so many times. Pillows horrible. Went to local Target store and bought pillows.
Minus: Vi var där 4 nätter. Vi hade bara vårt rum städat/handdukar utvilad en dag.
Plus: Läge ... priset
Minus: Det här stället är en soptipp. Absolut slitna. Dörrhandtagen hängande från dörren. Är gymmet ett gammalt sovgemak. Väggarna har varit repareras så många gånger. Kuddar hemskt. Gick till lokala varuhuset Target och köpte kuddar.
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