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Quick and good service. No problems in long waiting. Parking, Waterpool and gym available and in good condition.
Really nice rooms, fine service, nice indoor and outdoor facilities
Very friendly and helpfull staff
Hotel not in center of town. If you have walking problems this may not be for you. No one tolde us about walking through internal corridors to get to dining area- evident with others as well skipping through rain drops in courtyard. No nearby small snackbars or shops for light breakfasts. Hotel breakfast really overpriced. This hotel debits your account when you checkin! Not when checking out.
we liked the location, helpfulness of reception, evening buffet meals, gardens and location of our rooms. we were dissapointed with the breakfast and how hard the beds were
spacious rooms and bathrooms; clineliness in the room and hotel; good hotel staff the breakfast was unchanged for the whole period (10 days)
swimming pool and fitness/sauna facilities Some noise due to airport 3 km's away. No free wifi facilities... 9 francs an hour!
Quiet, peaceful hotel with good facilities. On occasions the bar staff were a little bit unfriendly and rude.
I liked everything about the hotel.The staff were great.Always with a smile on their faces and very helpful.The comfort of it all,the gardens,the pools...it was all just delightful! Will stay there again.
Azoras Are beautiful price too high for a 4 star with old facilities and what a cold , icely property!! Disgusted by reception staff . They charged us twice for a bathrobe. Finally this is not a 4 star maybe an old three star for families or seniors over 80!
Läget är perfekt i centrum i Ponta Delgada På fredagsnatten (förmodligen även lördagsnatten) öppnade ett diskotek sina dörrar kl. 4 på morgonen och hög diskomusik dånade i gränden till 7 på morgonen (!) och gjorde det omöjligt att sova. Rumsstandarden var lite väl enkel.
The hotel staff we wonderful and very accomidating to our needs. We travelled with 2 children and they made the experiece so stress free for us.
The front desk staff were extremely helpful in navigating the island. As other reviewers have mentioned there was a funny smell from the washroom. I found the location difficult to find with a car (we rented from the airport). I also think that many other places on the island are more worthy of mention and patronage then Ponta Delgada. I think one night is enough in the city. Spend the rest staying in the many picturesque places on the island.
The location is excellent. The breakfast is very good. The service is good. Everybody is eager to please. The room was large and pleasant.The free Internet was helpful. I can't think of any.
Fabulous breakfast buffet; spacious room; lovely view of garden No.
nice big room, beautfiul hotel and grounds
The location was very convenient, right in the center of Ponta Delgada, about 4 blocks from the city gates and main town square. Also, there was a nice garden in front of the hotel. The staff was very helpful in booking a tour of Furnas as well. Nothing I can think of.
The location was perfect for a city tourist and the view from the room was spectacular they provide a water heater for coffee but no coffee or tea; the bed was poor quality; their credit card machines were broken
It's location was supurb! Close to the marina/pools, shopping, dining, other cultural and historical attractions.
We enjoyed the overall feel of the Boutique Style Hotel with spiral staircases, libraries and comfortable sitting areas on each floor. The breakfast was very good and location was within walking distance to shops, restaurants and city center. My only complaint was that the close proximity to the downtown area made it difficult to sleep with the outside noise.
The room I stayed in was huge and luxurious; they also gave me some water and biscuits when my room was ready as I had to wait, even though it was my fault for arriving a bit early rather than them being late in getting the room ready. Breakfast was good with wide choice of food. Staff were very helpful and friendly.
Good Location , well furbished friendly staff. Can be a little noisy because of location.
Hotel was clean and comfortable. Had a small balcony and a nice living room area. The location was killer. Right in the heart of Ponta Delgada and within walking distance of several very nice restaurants. Right across from the harbor/port and 2 min from any of the whale watching operators. Market and shopping mall right next door. The hotel staff, particularly Enrique, were extremely helpful in arranging taxi services and restaurant recommendations. Enrique went out of his way to help us and make sure we had a great stay in the Azores. His knowledge of the local culture and food was incomparable. Could use a slightly larger balcony
Huge room and very comfortable. Not really did not like but i think it can be improved, the choices for breakfast.
Helpful friendly staff. Excellent location, close to everything. Was lucky enough to get top floor front room with huge balcony overlooking 'the Strip'. Roomy, yet charming. Bed was hard, as were pillows, but spare pillows in closet were soft. Could have put an iron in the room. But minor considering the pluses.
Fantastic location of the hotel! The main pier with restaurants and bars was right across the road! The centre of town - just 2 blocks away. Breakfast had a good selection of breads, fruits and hot foods. Our 2 bed room had a separate living room / kitchenette.
spacious clean and quite even though it is right in the promenade with traffic. Good view from the balkony facing the sea. Very good value easy for public transports as we were on a walking holiday. The hobb in the apartment kitchen was not working when we arrived. However next day was promptly fixed.
helpful staff, clean room, good central location, at a reasonable price
The location of the hotel is in the very center of the city, on the seaside. Big rooms with kitchenette. This type of hotel wouldn't quite be my choice for a holiday residence, but for the one night that we spent there it was ok.
The staff were very friendly and helpful and the location very central. Most days the room was cleaned very well and the beds made up properly, but on a few days it was not cleaned as well - possibly different people cleaning the rooms on different days.
Loation, Location, Location. Budget. Hotel Personel very friendly and professional. Very clean. BREAKFAST:Sometimes missing Cheese, Ham, Butter, Juices... To no fault of staff. Will recommend hotel with improvement on the above.
Location was downtown Single room views are terrible. The view is of a lot with building ruins not very appealing
Some of the staff were extremely nice and helpful......but only some! Having specified a non-smoking room with big bed we were ushered to a stinky smoking room with two small single beds overlooking a demolition site. We were told that guests who booked through online agencies were always given these rooms. The guy did not help with the luggage even when we changed rooms after a long discussion on the matter!
Well maintained hotel and the hotel staff were friendly. Hotel location near the heart of the city.A lot of parking space.
Desk personel very coperative. Good breakfast facilitys and food. Bath room shower and tub is not very safe. can slip in tub and hard for old persons to get in and out.
Staff very friendly and Helpful. Swimming pool Jacuzzi and steam room all very well presented and clean It was very close to the airport and planes were landing and taking off directly over the hotel. However this was not a very frequent occurance.
It would be fine if in the room would be a little fridge.
Friendly staff and nice rooms. Location was quite central, about 10 minutes walk to marina. Sounds of aeroplanes and elevator you can hear clearly to you room (at least in 5th floor) so if you are very light sleeper this might be i problem.
noisy people cleaning breakfast tables, noisy lifts and corridors
Clean. modern, comfortable, lovely staff. Very average one star breakfast
Very comfortable room, very good breakfast, very close to "downtown". The elevator motor makes a very annoying noise that I could heard anytime from the room I stayed (3rd floor).
It has nice outdoor and indoor pools, and huge lunch/dinner buffet (not included). Pillows are uncomfortable and room decor should be updated.
Breakfast and Dinner served with the excellent customer care attitude by personnel. All what was needed was available without delays. E.g. rental car. Ala carte portions on restaurant would be nice. Just buffee was available.
friendly bilingual staff environmental policy
Nice rooms and overall decoration. Clean. Breakfast could be included in price. You might have more interesting options in the cafes of the surroundings. Rooms at the first floor might have a view to a wall/small garden instead of the picture on booking site.Pool operating hours could be longer.
- Compared to other hotels in the city, the pool area was fairly large and there was enough space was sunbathing - Furniture arrangement in the hotel room was not practical
The reception staff was pleasant and most accommodating. Location - not a pedestrian friendly part of the city. West of central square was much more pedestrian accommodating - wider sidewalks, pedestrian only streets, parks and sidewalk cafes - less dangerous for walking.
the pool was great, and the staff very helpful. The hotel location is very good, near the town center and the new "portas do mar".
If you need a family Hotel, choose this one. The hotel is very comfortable with friendly staff. In addition, the hotel is very clean. (Even in scandinavian standardt;-) The sidewalks are very narrow in this side of town - thats not Hotels mistake, I assume.
swimming pool and spa the breakfast was not so good and it was to expensive
Really central, near everything: monuments, parking possible in the street above, municipal market one street away, shopping center 50 ft away, restaurants all over the surroundings! A very nice hotel where to stay and from where, simply walking, you can reach everything to satisfy your needs, from lunch or dinner or shopping or parking, visiting museums or going to the theater (2 streets above). Fantastic staff, helpful and very efficient and nice breakfast (buffet). Enormous room, very clean and quiet! Internet was not available (pc was not working); breakfast could have more regional choices (local cheeses and pineapples could make it even better!); no spa, no sauna, no pool which is somewhat usual on this sort of hotels (4 stars)
Very central and close to all amenities the town can offer. Good value, very friendly and helpful staff. Good choice.
Fantastically helpful staff at reception, room attendants etc. and a great location that more then compensates for the lack of seaview.
very poor quality/price relationship
Hotellet har relativt centralt läge i Ponta Delgada, det var välskött och hade mycket trevlig personal. Nej
Utmärkt renlighet, välskött med avmätt, men korrekt personal. Städning exemplarisk. En receptionist trivdes inte på sitt arbete - vid utcheckning fungerade inte kontakten med kreditkortsföretaget - och fick det att låta som detta var vårt problem.
Tyst. Trevlig personal. Bra läge. Billigt Nej
THIS HOTEL IS MALL AND HAS AN INTIMATE ATMOSPHERE AND HAS A HELPFUL AND ATTENTIVE ENGLISH SPEAKING STAFF. IT HAS A GOOD CENTRAL PONTA DELGADA LOCATION PROVIDING EASY WALKING ACCESS TO CITY LOCATIONS . THE HOTEL IS SMALL AND COMFORTABLE AND HAS A WHOLESOME BREAKFAST BUFFET SELECTION THIS HOTEL IS GEOGRAPHICALLY WELL PLACED IN THE OLD PART OF TOWN IN A NARROW SIDE STREET AND PROVIDES AN OVERALL VERY PLEASANT STAY AND REPRESENTS GOOD VALUE FOR MONEY. INITIALLY WE WERE ASSIGNED TO AN INSIDE COURTYARD ROOM OVERLOOKING THE ELEVATOR SHAFT. THIS ROOM WAS POOR AND IN A STATE OF RELATIVE DISREPAIR WITH DAMP PEELING WALLS AND A BROKEN LAMP. UPON REQUEST WE WERE THEN RELOCATED TO AN OUTSIDE ROOM AT THE REAR OF THE HOTEL THAT PROVIDED AN INTERESTING CITY ROOF TOP VIEW AND WAS AWAY FROM TRAFFIC. THIS ROOM WAS IN A BETTER STATE OF REPAIR AND PROVED TO BE COSY AND PERFECTLY ADEQUATE. HOTEL WI FI INTERNET COVERAGE WAS AVAILABLE BUT OFTEN INTERMITTENT AND WITH LIMITED SIGNAL STRENGTH IN ROOMS BEYOND THE FRONT OF THE BUILDING. HOT FOOD CONSISTING OF EGGS AND BACON AT THE BREAKFAST BUFFET WAS NOT HEATED AND WAS THEREFORE COLD SHORTLY AFTER THE 0730 BREAKFAST START..
Mycket trevlig persona och god servicel! Det mesta var bra med tanke på det låga priset och det centrala läget. Hotellet hade dålig uppvärmning och isolering, så det var kallt i hela hotellet under den kalla vecka som vi bodde där. Det saknades möjlighet till internetuppkoppling.
The view from our room was spectacular room decor was dated, bar staff was not very social and not always there to serve
The Lince is a good hotel all around.Good location,service,staffand very good food,I would go back anytime ( I will stay there again next time I go to St Miguel).
Polite and helpful staff; clean rooms; convenient parking. Nothing
The room was OK, nice bath room, new furniture, large underground private parking garage (keeps the car cool!), 20 - 30 minutes' walk to the city center, bath room very clean, location OK Please clean up the stairs outside and remove the dust under the bed. Advice to the staff: smile please!!! A nice "hello" is enough! The swimming pool area / wellness is too small and not attractive. The hotel feels more like a "business hotel"
We stayed at this hotel 6 years ago when it was a Holiday Inn and were pleased to see that there is no obvious deterioration since then; the hotel has obviously been very well maintained. The desk staff spoke excellent English and were very helpful and friendly.
The staff were very nice and the hotel has a good location. We had to ask to have our soap/shampoo refilled. The pool area is a bit shabby.
-Very nice rooms. -Good view over the ocean. -Only at 5/10 minutes of the city center. -Nice staff and helpful. -Some of the hotel services don't work during the low season.
Hotel is close to the city centre. We were offered a room with sea view, as requested. Hotel wasn't crowded. Staff was competent and discreet. Breakfast could have been better. Butter should be chilled but wasn't so if you arrived close to the end of the breakfast period it was unedible.
Very helpful staff that could help much with knowledges of interesting places in the iceland Not very comfortable internet room
Food quality is based around quantity rather than quality. When we arrived at 0030 in the morning (flight from uk arrives 23.45 at airport) we were told we had no room and were being changed to another hotel for one night - all went well (the other hortel was good) but it meant another taxi ride and bed at 0300 rather than 0100 after a longggg day - I am told that this is not an unusual occurence for the Lincs Azores
Great place to be in if you wish to be outside of the city centre Beedrooms could be a bit bigger on the one bedroom flats
Very beautiful,clean,comfortable and relax ..!!!!!! Very helpful personnel !Beautiful island! I would recommended more variation in breakfast....
Breakfast brought to our room in the morning