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pleasant atmosphere courteous clean helpfu; to elderly couple prompt with service and recommendations overall - l a good experience would definitely stay again. nothing
Great location, great service, very comfortable and clean. Our original room had a small window frame gap which let a small amount of very cold air in (it was 30f outside). When we reported it to the front desk, they moved us to a separate room and even upgraded us to a bigger room. The second room didn't have the same problem. We were very pleased.
Not a lot. High price hotel with only the convention center to offer as an attraction. Not many attractions within walking distance. Auto rental was 3x what I usually pay I would not return to this hotel
Very easy access to the mass transit, easy walking distance to downtown Portland and Saturday market A bit industrial in that specific location, but not too much so.
Really enjoyed the salt water pool and hot tub. Also got a room with a great view of downtown. The bed was comfortable and the rest of the room was really clean. Only wish that it wasn't right next to the moda center. And they charge you $19 a night for parking, which is really ridiculous to me.
Coffee was okay in the room Kinda reasonably priced. Kind of dirty. Thin walls. There are much better places to stay in Portland.
Great housekeeping, clean rooms, affordable prices. We thought this was closer to actual downtown, confusing name. the price of parking is ridiculous. We found free spots near the hotel but walking in the cold wasn't fun.
-Location -Price is cheaper than surrounding hotels -Convenient access to I-5 -Very dated -Good price for the location, but this is not a $200/night hotel -TV, iron, furniture, etc should all be replaced and updated -Not the cleanest place I've stayed at
The place was clean, beds were comfy, the staff was nice and the location was good - stayed for Kumoricon, was about a five minute walk from the convention center, and the sauna was nice~ Free breakfast was scarce, poor water pressure for the shower, old building - no elevator (friends and I had lots of luggage), the key cards don't work at times - sometimes it took one try to get into the room other times it took up to 10 tries.
I have stayed here every time I have come to Portland for a Blazers game since 2013. This hotel always has wildly different pricing, when I booked this room the Shilo site was advertising $120, I paid $80 on Kayak. It's only a 5 minute walk to the Moda Center and the streetcar stop is right out front. Rooms are always clean and never get the "Oh crap, bedbugs" vibe. Bagels with no cream cheese?? Really guys? And a 19" CRT? Pop for a TV from this century, even The Campus Inn in Eugene has LCD's.
Great location, clean room, friendly staff. Bathroom setup was tight and awkward.
Breakfast Locks on the door. Toddler kept getting out. Needs a chain lock on the top. Found a dirty sock on the floor from the last guest. Coffee stains on the comforter also not ours. Beds were very uncomfortable. I felt like the beds were made and not changed.
Comfortable bed. Clean No abc, cbs, or nbc. Had to go to the crowne plaza to watch badketball. Staff did not acknowledge us. Staff put leftover guest butter out for breakfast.
Out of Downtown, but very close. Near Light-Rail and Max lines. Several breweries nearby and soooo close to the Pearl District. Older facility, needs some upgrades. Entrance is hard to navigate with crutches, walker or wheelchair.
The bathroom wax clean and looks new Might need to update the blanket covers
Ample free parking, comfortable rooms, friendly staff, I didn't like having to go through the lobby to get to my room.
The front desk was very friendly. Close to Moda Center and restaurants. We had no hot water in the morning. The breakfast bar was now replenished in a timely manner. We are supposed to be getting a 50% refund from you because we had no hot water.
Clean, comfortable rooms. Quiet. Good location - convenient to everything we wanted to see. Free parking. Really nice staff. I wish check-in was earlier. Most places have some flexibility there. But, it's a smaller place and if they can't, they can't.
Location is very nice - a lot of public transportation in walking distance. It smells like an old hotel...
Convenient location to downtown and clean. Location is save and Starbucks is close by, hahaha. The staff was not interested in the customer at all, just there to take the money and that is it. The MOST disappointing part was the internet strength or the lack thereof. If you need internet service go to the starbucks only a few blocks away.
good location friendly staff, right on public trans. cl line, room was clean bed was comfy.
Friendly staff. Clean room.