Fina rum. Bara 10min från flygplatsen, kostade ca.10 euro med taxi. 3 pooler varav en var uppvärmd. Maten var så där, kunde varit mer variation. Frukosten var typisk engelsk. Men i helhet så tyckde vi att all-inclusive var värt pengarna, skiljde bara 50 euro på halv-pension och all-inclusive.
Pool området var fint. Strand promenaden perfekt för löpning. Jag gillar inte att gym inte ingick. Prövade enkväll att äta middag på hotellet. Maten var inget vidare. Frukosten som vi åt varje dag var bra. Kunde varit riktig jos istället för från en automat.
Något för alla; SPA, golf, tennis, massage, gym, simning, barnpool, barn-disco, kvällsunderhållning, nära till strand. Bra middag och frukost. Inte anpassat för ungdomar. Telefonräkningen blev det lite strul med. Tråkigt att behöva betala extra för att använda deras faciliteter när man hade räknat med att det skulle ingå i priset.
avkopplande med snyggt inredda rum, fina pooler & ett underbart spa. lite svårt att boka spa- tider, fullbokat hela tiden & vi var där i 3 dagar så vi hann inte med det vi ville göra.
Ett jättefint hotell med ett helt fantastiskt läge vid klipporna. Vänlig personal, rena rum och supersköna sängar. Poolområdet är stort,välskött och väldigt vackert. Rekommenderas!
The hotel is excellent with a very comfortable room, plenty of space around the pool with a multitude of sun loungers. A choice of 2 pools for approx 60 appartments with a kids section in one. Of course the main selling point to me was air conditioning which works fantasically well.
cleanliness of apartments and pool area.friendliness of the staff. resteraunt prices.bar not open after 8 pm.
The value for money that it offers.
excellent value for money, small complex, comfortable apts.
Central location and very nice staff
Hotel apartment was basic but clean & tidy with cleaning & towel changes 3 times in the week stay. Hotel staff were friendly & helpful both in reception & the cleaning staff. The pool areas were well looked after with ample sun beds etc. The hotel was very quiet & during our stay the bar facilities appeared to be rarely used for either food or drinks. Whilst all major tv programmes (football, X Factor etc) could be watched in the bar the channels available in the room were very poor. Hotel is a short walk from many bars & restaurants with a supermarket almost next door. Beds are extremely hard. The pools are quite deep. Although entertainment & a cinema screen is advertised outside there was no evidence of it during our stay. We ate out each evening as the bar was deserted each evening & on occasions had closed by 9pm. Only breakfast menus were displayed. Happy hour, specials board or other promotions may encourage more people to use these facilities & generate more business & create a friendlier environment.
Nice medium sized aparthotel, very clean and well furnished.It is very centrally located in the new town (near centrum).Pool and pool surrounding area was well maintained. Stayed in Nov and Montana has 2 pools (one is advertised as heated) but found both pools quite cold. Dont say heated pool if it aint heated!!Bar and restaurant very quiet in evenings but as the main strip area so close most people prefer to go out.(not a fault of the premises)
It was so relaxing and the complex so safe No
the location was excellent and staff were very welcoming no
Very clean, staff excellent, great location just 15 mins. walk to the beach The bar was closed around 9.00pm which we really liked.The security was very good.We would stay there again.( highly recommended) Some people putting towels on the sun beds at night before going to bed which make it difficult to get a sun bed in the morning at the pool side.
I liked it because of it's location to restaurants, shopping and the harbour area. It was also secure and private and very clean. The Pool area was very small.
We had our breakfast sitting in the sun every morning. NO
Clean, comfortable, pleasant staff, a few minutes to walk to the beach. Met fully our expectations no
Hotel was in a great location, really enjoyed Lanzarote not enough sun beds around pool
very handy. Food very good.
The location of the apartments was great. Also on checking out, a courtesy room was made available.
Good value for money, polite/helpful staff, clean, spaious rooms nothing to mention
animation guy and a little bit animation girl reception staff
Comfortable apartments, kitchen equipped, large terrace.
The location was excellent, from the ease of check in to time of departure we were looked after very well No complaints.
i liked it as it was near the beach and clean. could have no smoking in the bar did not like this as i am a none smoker
Apartments are quite spacious with a terrace and I also had a roof terrace which was good for any part of the day. I was across from Reception so was able to get good Wi-fi connection for my netbook.
good pool, good location, near shops and sea, easy to catch the bus bathroom facilities and lack of a proper kettle and cooking utensils
Large spacious apartments,very pleasant and helpfull staff...have stayed in Costa Mar several times and it is very close to the beach....would recommend it as a lovely place to stay. The only thing lacking in these apartments is air condition......hired an air cooler but it was not very effective
Friendly staff, clean rooms close to beach and shops. Great kids entertainment.
No Complaints ,happy with everything ,had read some previous negative feedback but it sems unfounded . 5 min walk to Sea , Pools were clean , staff helpful and friendly , I would go back there again. A Kettle would have been nice to have in the appartment and the cooker hood was brokenbut as I was not cookin in it made nodifference . Also just on a security point of view , the cleaner left the back doorbolts open on a daily basis after cleaning and anyone could have walked in or out. W used the safe so no problems there but if she entered and exited the same door via her master key , Iwould have no further complaints.
Good pool bar, friendly staff, nice pools, value for money! cant say fairer than that
It was quiet. Pools were nice. cold drizzly showers, small TV, bad food at bar
staff are gentle not clean and animal in the bedroom!!!
cleanlinees of he room,pleasant staff,no noise. plastic sheats on the beds, made them very warm.
quiet, intimate place, nice staff located on the outskirts of the resort, but thanks to that the surroundings were not noisy
the service was good, clean and nice people. The beach was 10 min walk and the shops also
The staff are friendly. The small bar is run by Danni who is really funny and gets everyone involved with each other.
friendly people ,nice and quiet,not far from the beach and shops ,We found it to be a very relaxing holiday and plan to return again in the new year Nothing really.
we just stay 1 night. the apt was nice and clean. very good value .
We loved the location and the relaxed atmosphere. It suited our needs perfectly for a chilled put time. Nothing
Demasiado caro para lo que ofrece, alejado de la poblacion, los alrededores en obras, y lo peor que las fotos de la habitacion que supuestamente reservas, no se corresponden con la realidad. Very poor value for money, pictures of the rooms do not correspond with reality, so the description is not reliable.
The pool, step onto beach, breakfast and balcony No air con in room, mozquitos will come in if you leave windows open as they are common due to gardens, having to pay at checkin
We acyually stayed in the apartments, what we loved the most was easy access to the beach and the magnificent breakfast and lunch food. n/a
Situation near beach.Cleanliness.Service. Nothing.
The apartment was fantastic and the cleaning staff were brilliant. The location was perfect and we will definetly be returning again for a visit
had a wonderful time at the farionnes..close to the beach..great breakfast..good entertainment..staff very friendly
The handiness, convenience and location of hotel. Love the rooms, location and surrounding area. located near shops pubs restuarants etc. great clientele, good facilites for children, nice apartments, pool area spotelss, hotel spotless. Bar staff not friendly- restaurant staff not efficient. Beds very uncomftable. Reception staff could be a bit more efficient for registering visitors and facilitating them when they ask for safe keys and towels on check in rather thatn told come back later as im busy!!
Location of hotel great direct access to the beach. Breakfast was included in deal and was very good. Room was not thoroughly cleaned
I found the food was excellant and the hotel location was perfect No indoor pool with steam room
He bedroom is great. Not enough fresh fruits for breakfast and far too much fried food.
The entertainment was a bit poor but the kids liked it
Comfort, kindliness of the cleaning lady, style of the furniture, space on the balcony, Rather poor breakfast bufet choice, no shower curtain.
siwmming pool food
hotel rooms very clean good size bathroom with a huge walk in shower overall would recommend only negative was no shower door water all over the floor bathroom no shower door floor destroyed with water
everything was perfect,food pool staff,location
Showers are wonderful the best I have used yet only negative would be they must put slip mat inside for safety otherwise no complaints Although their was a wide choice at breakfast the hot buffet was cold and this needs to be addressed also Toaster takes forever toast has to be put through about 4 times to get it brown please buy better toasting machines
Good choice food. Easy car parking.
the food was fantastic the choice was unbelievable would go back again tha entertainment was a bit poor but exceptable i would have liked a seperate part where you could talk without having to listen to the music
Pool area very good food good but downstairs location not nice Bedrooms excellent hotel very clean Dining area location and bar area location and lighting in general bar area
Restaurant had beautiful food and friendly staff Staffing level on reception was poor while the staff were excellent there was always long waitng times to see a staff member. up to 20 mins a time
The facilities were excellent including the Spa, heated outdoor pools, outdoor bar, and the wide selection of eating styles. We had the all inclusive which allowed us to try out all the internal restaurants which was good however, the general selection and quality of the food was marginal but we could always find something new that we liked. The hotel is literally across the street from the beach making the location ideal. Food could have been better with more variety as we had in all inclusive package. Exercise room was outdated and Spa costs were quite high.
The location, hotel was clean, food nice, staff friendly and helpful, and value for money.
The room was very nice and spacious and the heated pool was a bonus. The hotel mainly caters for Spanish and Italian which meant that communication with catering staff was difficult and I did not think the food was great. I thought the segregation of half board, full board a bit strange.
I like to use the spa but had to pay alot to use it.not many staff talk in english so had to go out a lot. And the dinner was a battle and had to line up and wait a lot. They not have a free safe to use had to pay to rent it. No free water at meals had to pay for bottles of water.when you go to get cup of coffee your plate was gone when you come back.only have two t/v chanels in english cnn news and sky news not good.i was put on the frist floor and the noise was very bad.
hotel was very clean,staff very friendly,restaurant top class
It was a wonderful relaxing time. Very safe for families with young children.
Late check-out and use of hotel facilities - great Sun bed craziness. There should be a no-reserve policy on all sun beds. If a bed is empty for 1 hour, then security should remove all belongings left to 'secure' the bed. Also check-in was very unwelcoming. The record of our reservation was inaccurate and we were made to feel that it was our fault, whcih was bad.
Full of Irish Rooms a bit small, no air conditioning
I liked the surrounding areas, being able to look out at the sea from my room. The grounds are very impresssive and well looked after. While the hotel itself if very well kept the bedrooms could do with being upgraded, furniture carpets in particular need to be replaced. We have been going there for over 13 years and there have really been no changes to the rooms.
Hotel is great for singles, couples and families. Fantastic location. Fantastic views from bedroom and balcony - close proximity to the sea which you could hear lapping even when balcony doors closed. Very relaxing. Pool area idyllic for everyone. Most of the staff are really excellent, friendly & smiling especially in Reception. I was given a birthday cake & wine on my big day - A nice touch. This is a lovely hotel in a lovely area of PDC. Brilliant for just relaxing or sampling the nightlife of PDC Ive stayed here many times before - Hotel has now changed its policy, instead of a great buffet lunch it only serving snacks during lunch time. These varied from not bad frozen type burgers to pretty basic toasted sandwiches and salads- Very disappointing!. Although some drinks prices have stayed static the price of draught beer is now extortionate. The 'beach' bar was not open during my stay, so if you wanted a drink by the sea you had to go and get it from the main bar. Sun loungers & parasols seem to be 'reserved' at 6am for the best positions round the pool and overlooking the sea ! Having said that there were plenty of loungers available for everyone all day [ but not parasols or chairs] - But none of this spoilt my stay
The location, being beachside and close to the shops and facilities at Puerto del Carmen
location they allow customers to book sun beds with towels and some customers did not come back for hours. They should remove these towels
The facilities are excellent...the proximity to the sea and it's own beach, the terraces overlooking the sea etc. The location is superb..at the historic end of Puerto del Carmen.IBy the way, I think your service is excellent..your website works well, and I seem to get better rooms when I book with you. Usual sun lounger problems..reserve one at 6am!!
The facilities were excellent and the location was excellent, it was well landscaped and well maintained facilities for lunch could be better as bar menue was very limited. No restuarant facilities at the hotel.
Very comfortable hotel with friendly staff. Location excellent and well maintained grounds. Bedroom furniture needs ugrade.
We enjoyed the peace, quiet and excellent facilities and service.
Very helpful staff. Everything done for you. Good breakfast buffet plus hot dishes cooked to order. Optional dinner -- also good. Hotel is very well-appointed with a beautiful garden.
Good location. Good staff. No gift shop.
nice seaview room
The level of comfort, installations and personnel are everything you would expect of a 5* hotel. Its position right next to the beach is excellent and it is very easy to find, being the only tall building on the island! This was my first visit to Lanzarote and I would have no hesitation in returning: the only place I would stay is this hotel. Breakfast excellent .- including champagne and egg chef - and with lovely views from floor to ceiling windows. We were upgraded to a suite (there are twice as many suites as rooms) on the 15th floor and enjoyed fantastic views in two directions. The minibar contains complimentary water and juices. G&T in the bar on the 17th floor to watch the sunset is an essential appointment. No, nothing - everything was excellent. Brits may require tea and coffee making facilities in the room but this is a rarity in Spain.
Well positioned in Arrecife. Helpful staff. Decent suite. Excellent breakfasts. Out of season, many of the facilities were closed. The top floor restaurant, despite the views, produced only average food at expensive prices
big room, nice breakfast. Location is central, near a nice small beach. Hotel needs urgently a facelift! Brown water came out the pipeline, not very nice. They tried to solve it, service ok.
They upgraded us to a suite. Views and breakfast were fab. The restaurant didn't open until 8pm for dinner. Too late for us.
We were upgraded to a suite at the 15th floor with an extraordinary view over the beach and the ocean. The staff was professional. The beach near the hotel is great (soft sand, palms, calm water).The room and services provided by the hotel were definetly worth the money.
I liked the room and the view from the window (no balcony). I liked the breakfast. The 2nd floor pool too open and therefore windy. Pool bar closed (9th sept?). No outdoor eating/drinking areas. Views were from behind windows. No concierge service when we arrived or left. No ambience. No warmth from the staff. Limited menu in the restaurant.
Views were really good. Top floor bar at 17th was lacking in atmosphere, it could be awesome with a good interior designer. Really big rooms, pool was windy as described by some one else, but there is a good beach just below it. Go for the views of the bay and spaciousness! Good bar across the road. Oh breakfast was great too. Did'nt eat dinner there.