Iberostar Grand Bavaro Hotel

Great hotel !! Amazing staff and great service! Fun and social entertainment with the perfect entertainment team! This is our first time in Punta Cana and we are delighted to have chosen this hotel. The reception was wonderful and throughout our stay they made us feel welcome. Butler Roberto did everything possible to make our time joyful and we thank him very much for that. We also want to thank Yocari Be, Migel, Ruth, Ariela, Excelente, Armando, Hot Chocolates and the best waiter in the pool, Tabuos..Thanks for making our trip even more special.

Perfect all Inclusive vacation

It is a bit difficult to comunicate with part of the staf since they dont speak English

The property is absolutely stunning. Everything from the grounds, to the pools, the architecture, and just the decor and attention to detail is beautiful. It is always pristine and the staff is constantly walking around picking up any empty glasses, etc. It was easily the most beautiful hotel/resort I’ve ever seen or stayed at.

I can’t think of anything negative to say about this property. It was beautiful.

Everything. Amazing

Just a Beautiful Hotel. The food great, the staff even better. Would definitely come back.

I really enjoyed the service from butlers, housekeeping, restaurant servers, front desk all was very pleasant and professional.

In restaurants more vegetarian options could have been better.

The hotel architecture and grounds are absolutely beautiful and breathtaking! The staff is friendly, efficient, and extremely accommodating! Every staff member we encountered (from check-in to housekeeping to the wait staff and kitchen, our Butler, the activities coordinators, barstaff, daily cleaning, groundskeepers and everyone in between) always had a smile on their face and positive attitude. This was our first time at an all-inclusive resort and we truly did not know what to expect, but everyone exceeded our expectations and did everything to make our stay that much more special! Love that we were upgraded to a swim-out suite upon our arrival. It was an added bonus to an already spectacular vacation! And yes, we did enjoy several days of R&R at our private pool side patio after an afternoon at the main pool or beach! It was gloriously relaxing! While we did not take advantage of them all, the hotel offers a number of daily activities and nightly entertainment in the theater and on the galleon.

The specialty restaurants were not our favorites, and we personally found the food in the buffets consistently better in flavor, selection, and quality. It was odd to travel to the Dominican Republic to find specialty restaurants along the lines of Japanese (which was hibachi, and the best specialty meal overall), Italian, French/Gourmet, and to NOT have lobster available at the Surf & Turf and La Playa restaurants (though prominently listed on the menu).

Loved the attentive and pleasant hotel personnel. Impeccable grounds and facilities. Incredible beach.

A/C in room went out a couple times. Butler set-up is confusing as it isn't clear who is in charge. Supervisor/waitress at the Galleon.