nothing a cheated experience. nothing at all please do not reccomend this hotel to any one i am puting a campaign against this property on facebook
The rooms were newly renovated and each roon had a view if the sea. The hotel staff spoke perfect English and very helpful - whichis rare in israel from experience !! The hotel outside public areas + pool area look tired and in desperate need of a simple lick of paint.
Beach side position Public areas very worn and grubby. Our Seaview room had a much better view of the car park !
Nothing The service, cleanliness, attitude, and food In other words it was horrible and I would NEVER RECOMMEND THIS HOTEL. IT WAS FILTHY
the view of sea yes comportament concierge and security
The location is fantastic Due to underpass located near the Hotel the east side of the hotel is rather noisy.
The staff were exceptionally friendly, the room was clean and comfortable, . I would stay there again without hesitation, On the down side there was no iron in the room
proximity to beach
location, breakfast included
Ditto. Rooms a bit small.
Notrhing, and I will never be back Reception people
The staff was very helpful when we asked for directions and information. We thought the meals were costly and the hotel overnight fee also a bit high.
its what I expected. was comfortable and good value for the money.
Loved the rooftop pool and the clean, well appointed room. Good location adjacent to the independance park and beach. lifts were small and slow, often walked 11 floors - would be frustrating for older / less mobile guests
very warm welcome, friendly and helpful staff and perfectly located for all that i wanted to do. will definitely book again,.
The view the only thing bed separated in the middle not together
It would need some refurbishment, on the facades as well as the entrance hall. Rooms were ok, very clean, which is the most important thing, but otherwise not especially nice. I would have expected something a tiny little bit more modern for the price.
Pleasant hotel. Has business people, travel tours and families on the weekend. Breakfast is good. Location is good - 2 blocks to the beach. Hotel is clean and rooms are ample size.
Location The staff does not know how to tend to customers. I left my AMEX card on the desk at the counter and I called to tell them and before I could even finish asking if he found it he said he doesn't have it. I proceeded and asked if he could please check before he says he doesn't have it then finally he checked after 3 phone calls to the front desk. The staff does not care about its guests and overall customer service lacks tremendously. I wouldn't recommend this hotel to anyone.
location to the beach
hotel is in a good location breakfast is excellent but i expect at least the carpets to be clean when you walk on them in the room .
Dated hotel but well run with pleasant rooms. Food at breakfast was average and in the kosher poolside bar the food is terrible. We had lunch there, a burger and chicken salad, this was by far the worst meal I had in 10 days at Tel Aviv
We had a wonderful time and could not fault the hotel ,we will go back at some time we did book apoolside room however when we arrived there was not one available?
The location is outstanding .The restaurant is both indoor and a Terrace providing a superb opportunity to enjoy Tel Aviv's skyline and the sun over the Mediterranean The Lobby is small ,my room was under the kitchen and was noisy very early morning .
Galit, Li-Or, Michelle, Adva, and all the rest of the staff really helped make our stay a huge pleasure. I would recommend the hotel highly and look forward to staying there again.
The suprior jr suite was great, the personal was very nice. The breakfest on the roof was great ( Lounge style, with great view over Tell Aviv), The facilities in room where perfect, TV and DVD player in main sitting place, DVD renting in Hotel, Free Wifi (most places in Israel it is an extra service), The kitchen in room is perfect with big fridge:) nice to keep your drinks cool. Service was perfect, nice people commited to their job. I will return soon!
Hospitality, proximity to the sea there was not possible to rent a bycicle - all were rented out
The hotel was pretty nice for an extended stay. It's walking distance from the beach. The Room was rather large, comfortable and clean. I really liked that every room as a nespresso coffee machine (much better than the drip coffee machine you get in the US). The service in the hotel was really average. It takes forever to order a coffee or a juice in the morning at breakfast, the staff pretty much ignores you. The showers in the bedroom have an issue. Their design makes it really hard to not flood the bathroom every time you take a shower
The two rooms in the suite is very comfortable. There was no porch to the room.
The hotel location is very comfortable and near many point of interest including near a highway. There is no parking, business center for a fee for the duration not per day, staff that is not trained and informed on hotel information, manager not polite and rude.
For me, it's the best hotel in Tel Aviv! Just a few steps from the beach. Nice and clean rooms. All rooms are like a studio with a little kitchen and a drawing room at the entrance and a separate bedroom. For everyone who is looking for a pleasant and comfortbale stay!!!
Location and size. Very good location. The staf was friendly and recognized you after a couple of days. I like small hotels they are more intimate. Wasnt as clean as I would have liked. Attention to detail could have been better (had to ask 2x for toilet paper, didnt get a wakeup call as requested.)
Convenience Rooms were smoking and non smoking combined. The smoke smells wafted into the hallways. Breakfasts were mediocre. One day the cleaners forgot to clean the room. Towels were shabby.
We found the location to be excellent and enjoyed the fact that there was a separate living area The smokiness of the corridor and the noise from the restaurant on the 7th floor (we were on the 6th floor).
Vänliga ansikten.Familjekänsla. Nära till en underbar strand fantastiska affärer och nära till ett Tel-Aviv som aldrig sover.Dvs. nattliv med alla klubbar och matställen.Hotellets frukost buffe mättar alla munnar. För de som firar shabbat har de en fantastisk buffe .Man njuter från första till sista tuggan. Kan varmt rekommenderar detta prisvärda hotell. De kommer med all säkerhet se oss igen. Sorgligt att behöva lämna. Nej
My room was very clean. The area around the frontdesk is in need of renovation. Very nice breakfast. I will stay there again.
Frukostbuffé var utsökt, fräsch och delikat, personalen var väldigt trevligt och hjälpsam, utmärkt läge nära stranden och city samtidigt, absolut värde sitt pris
Centralt läge, funktionellt affärshotell, pool och gym på taket stort plus. Mindre och personligare än de jättelika grannarna (Sheraton, Hilton, Renaissance etc) och därför trevligare än dessa för en längre vistelse. Endast lobyn är renoverad, resten av hotellet skulle må bra av ett ansikstlyft, därför inget riktigt designhotell. Frukosten är strikt kosher och därmed inte internationell (ägg serverades inte på sabbaten, inget kött överhuvudtaget, endast ägg och fisk) och var dessvärre även direkt fantasilös. Och personalen var korrekt och hjälpsam, men skulle må bra av en charmkurs.
The unfriendliness and rudeness of the staff, the poor quality of the internet service, the poor quality of the air conditioning, the fact they tried to swindle me for more money, the horrid quality of the breakfast.
Location: easy excess to central sites; Comfort room Service to Airconditioner that leaked and was wetting the carpet
Enjoyed the pool in the summer months and the use of the exercise gym and jacuzzi. Liked having a refrig and micro in kitchen. Convenient transportation to Tel Aviv and use of Internet. the fabric of the couch was not clean.
Nothing. Front Desk and Security Guard, Useless. Didn't help my client in a bad situation with a crazy cab driver. They just stood there and didn't say anything. I was very disappointed with the lack of service here.
the location of the hotel was good for us as it was near our chilidren and grandchildren. the hotel was clean and the food ample. the workers in the dining room were very nice. the security in the garage after 9pm was excellent. at times the clerks behind the front desk were a little hard to understand, although the woman in the office was excellent.
Although not in Tel Aviv proper, this hotel is conveniently located in the center of Ramat Gan. There is a good mix of residential areas and shopping and dining options nearby, and the beaches are only about 3 miles away. The hotel breakfast is buffet style with large selections, and the pool on the roof and gym on the top floor are quite nice. I stayed in a 1 bedroom suite with a small kitchen (refrigerator, microwave, kettle, no stovetop) which was handy. WiFi was free and fast, though it broke for a few hours during my stay. Efficient and quiet ac. Bed and sofabed were comfortable. Clean. Parking lot is pretty abundant and spacious, except from 9pm to 6am everyday and on Saturday where the gate is locked and you may have to wait a long time for someone to open it.
Good quality of breakfast buffet. At my check-out, they tried to trick me adding 20 usd per day to the previously agreed rate; the room was not clean enough; no soap/shampoo available in the bathroom, strange even for a lower than a 4-star grade hotel.
It was very quiet although full and the Canada Lounge was useful especially with refreshments. Car parking good price No
Clean, good breakfast buffet, parking available for rental car.
Bra läge trevlig personal rent snyggt mysigt litet hotell nej
Bäst tycker jag ute terrassen var. Att sitta där titta ut över havet och njuta av den jättefina frukost buffén var fantastiskt.Hotellet gav en känsla av fräschör. Litet utrymme för kläder. Vi hade ett litet rum, det var OK men utrymme för att hänga kläder var för litet
the location. Rooms are nice but pretty small. The girls at the front desk are sweet but the front desk manager seems to me totally foregin to the hospitality business. Stiff and unfriendly.
The location was excellent. The room was very clean, spacious and lovely. The staff were all courteous & helpful. The Business Lounge was wonderful. Booking the Executive Double room was well worth the price. I would definitely stay there again and I highly recommend it. No problems or complaints.
Staff were pleasant and helpful. Rooms were comfortable and clean. Nice location. We returned to Tel Aviv after going south and choose to rebook at Vital because the staff had been nice. The breakfast was a bit boring - but adequate.I would have liked to use the fridge for cold water - not only as a mini bar.
that it was in a very convenient location, the staff were very helpful and breakfast was superb! No, We enjoyed are stayed very much and would certainly go back.
Very friendly and helpful staff, clean and styliish rooms, free use of one of the best gyms in Tel Aviv and free Wifi (booking.com said it wasn't included but it was for us). Although it's not close to the beach, it is close to one of the most high end shopping areas and close to lots of good restaurants. There is a bus that takes you very close to the beach in 15 minutes and plenty of taxis. We got a very good deal through this site and I was happy to have the customer ratings. Some of the other hotels we saw were misleadingly good loooking with terrible ratings and I can recommend the Vital hotel easily. It's smart and friendly. At first our room was facing directly onto the neighbouring (and close) tower block so it didn't have a good view on anything but the staff quickly remedied that. Not all Taxi drivers know the Wiezman centre so take the number and address so you don't get messed around.
Confort Free WIFI is only applicable for the rack rates and not for advanced purchase rate.
The hotel is a fine design. Staff are very helpful and kind. The hotel placed at the city center wich wasn a very important thing for me. All my meeting was made at the business lounge placed at the 12th floor and equiped with all what Ih'v need as a business traveler. I'm sure I will come back to Vital Hotel.
Crew very nice and very helpfull. Good location. Very clean. Excellent hotel.
The Hotel is basic but comfortable. The rooms are nice, clean and quiet with a adequate breakfast. The locations is not great as far as a tourist would be concerned but it is sufficient for Business Travellers who only need to stay for a few nights. The shopping center at the ground floor does not have much to offer particularly when it comes to food. On another note there is great confusion and frustration with the elevators
Room was clean The 15:00 check in time
Läget Fick rökar rum från början trotts krav på icke rökare.Mycket diskution och byte efter en natt. Samtliga glasytor (fönster, speglar mycket smutsiga)
Hotellet har sett sina bästa dagar. Motsvarar max 3 stjärnor. Bra med fri trådlös internet och fria telefonsamtal. Frukosten är orimligt dyr.
Bekvämt och rent. Bokningen hade kommit bort. De svarade inte på telefon.
Very noisy location, the window frame was broken so my room was even noisier, the credit card machine was broken so i had to pay cash, the room was very old and there were no controls for the A/C. This should not have been the only available choice in a city like Tel Aviv.
They don't accept bank cards for payment; the worst thing in this hotel is cockroaches.
Dirty, they also tried to cheat us on the room type and cost
There is nothing to write here, it was an awful experience staying at the Ophir Hotel. I reserved online, and since I was arriving Tel Aviv in the middle of the night, I contacted them by email to assure them I was coming and to hold my room. They even acknowledged my email! When I got there, they had sold my room, and put me in a worker's room with no toilet, and mattresses on the floor in a 6 x 12 room. It was miserable. They refunded a small amount of the money the next day. I will never book with Ophir again.
friendly staf, good location room not clean, room not cleaned during my stay, no wireless internet (though promised on website) only very slow connection through other network in area, no creditcard payment possible, breakfast in cafe 500m away (and 1 of 2 days not possible)...
Terribly noisy hotel with grey linen, broken cloaca, turned off plinth and quests who are playng violin from 9 A.M. till midnight. Bathroom is increadibly cold as there is a big ventilation hole in the wall and there is no any heatinr there. Man on the reception has been smoking all the day. Breakfast is a cup of instant coffee and 2 croissants.
it is on heart of the city. u can walk to tel aviv's trendy places. it is not comfortable than a youth hostel.
nothing (only location) the hotel entrance was dirty people smoked there, it looked dingy, the room was clean-ish though all the electrical socket covers fell, the shower was lukewarm to cold, the air condition was controlled from "reception" and switch itself off after some time, on the hallway on the 1st floor the floor was wet from a faulty air condition unit. Breakfast was nasty and should not be included in the price. all in all I would recommend for anyone to avoid this hotel like the plague.
There was a bed, so I suppose that was helpful. This was honestly the worst hotel or hostel I have ever stayed in. It was half built, the bathroom door was leaning on the wall (it was not attached and functioning), the shower and sink were still in the process of being installed, there were paint cans/ supplies everywhere, there was a window that looked directly into an apartment building without any blinds/covers so there was literally no privacy. The owner tried to overcharge us after we booked the room on booking.com. There were things guaranteed in the add (such as air conditioning, shower, etc...) that were either non existent of not in proper working order. It was terrible.
actually tried to check out of the room, but was told i was not allowed to. the room was disgusting. the sheets were dirty all facilities were dirty. the staff was extremely rude. and upon check out the staff says their credit machine doesnt work so you need to go to an ATM and get cash. RUDE the entire experiance.
prachtig hotel, mooie afwerking, zalige bedden. little things: no tissue papers in the rooms. During 3 days the same marmelade. There was only 1 kind of marmelade and nobody did the effort to get some different one knowing we didn't like orange marmelade and although we stayed for 3 nights.
Hotel is brand new. Trendy place. Almost everything in the place is black. Very well done though. Nice bathrooms & showers. Some pretty good restaurants within a block either way. Highly recommend Giraffe. I was hoping for something close to the airport so the location was not really what I wanted, but it was the only thing left. I am glad though because it really is a pretty neat place.
Vertually new, beautifuly designed boutique hotel in the outskirts of Tel Aviv, convenient to exelent Asuta Medical Center and surounded by new hi-tech area. Staff is mostly young, but very accomodating and polite. Exelent breakfast, served both in the dining room and very well equiped big bussiness lounge.
The Business Launge Rooms was not very clean.. They also provided me with a smoking room which I asked for a non smoking room.. Also you have smoking rooms between non smoking rooms which is not acceptable as the smell goes through the rooms...
the staff and the modern deco
The service was great , they try to make your stay really comfortable
The cleaniless of the room, the breakfast buffet is excellent day of departure, requested a taxi to airport - I was put in a van which is used to transport vegetables !!! I would like to know the name of the person who booked this "taxi" I had to pay the full price 190.00
Min väninna och jag hade et "rent helvete" med personalen och debitering där borta på Isrotel Tower i Tel Aviv. Jag skulle gärna villja sända er kopior på korrespondens jag har med hotellet beträffande debiteringen. De debiterade mitt konto med det rätta beloppet samt tömde min vänninas konto (från Zurich) med 1800 US $. Någon förklaring till detta hade de inte. Visserligen har de korrigerat felet men vi har lagt åtskilliga timmar båda två på att rätta felet under vår semester något som jag nu KRÄVER konpensation för. Jag ska inte behöva lida skada på grund av oförskämda arroganta människor. Min väninna kunde inte handla någostans i Tel Aviv för hennes kort var tomt. Jag fick lägga ut pengar åt henne. Vart vi än gick hade hon inte täckning
underbar stor balkong på högsta våningen (7), med utsikt över stranden, snyggt rum, badrum med jaccuzzi, fräsch frukostbuffe
Frukosten, närheten till fantastisk strand, personalen, fritt internet
Snyggt designat.Bra rum. Varierad frukostbuffe. Nära till strand och shopping. Rena rum och allmänna utrymmen, trevligt med trägolv överallt.Tillmötesgående personal. nej
Ytterst hjälpsam och trevlig personal. Mycket god frukost. Mycket fina och rena rim. Rekommenderas!
Close to the sea with reasonable price Bathroom was a little dusty
Close to the sea (2 minutes walking)
Noisy , room facing the street.No gym as promised in the web site.
the staff was very friendly and helpful. breakfast should start earlier than seven o clock.the reason being is that the tour company picks you up at seven fifteen.
breakfast was a little bit odd
Helpfulness on Front Desk--surrounded by good shopping and excellent restaurants--excellent food and service at the Marco outdoor Cafe--breakfast is included in rate and has a variety of choices
Perfect location, nice rooms, no noise at night, nice balcony, close to the beach, close to shopping and nice restaurants, good breakfast. Everything we hoped for traveling with a small child.
I liked the location. It was close to the beach and on top of all the shops, bars, supermarkets, chemists, banks etc. the staff were very friendly and immediately acted upon a situation that needed sorting out. before my trip, my emails and phone calls were dealt with immediately and i didnt have to wait hours or days for replies. everything in the kitchen area of the room was easy and straightforward to use. I have no real complaints. I think there should have been an iron in the room but i know if i wanted to use one, they would have made it available. I think the towels could have been slightly better quality.
That it was near the city center, in the crowded area next to the shops, very helpful for me too much noise from the main road, traffic and horns
We felt very welcome, and were impressed by the restaurant and the great choice of breakfast. We did a fair bit of sightseeing and the directions we got from the staff were clear and accurate. The suite was perfect for our needs and was clean, the upstairs balcony was a delight to sit and soak up the city. The location of the suites is fantastic, a short stroll to the promenade and great for shopping! The bedroom downstairs did not have a door.
Location for Money--this area of Tel Aviv is very busy but the renovation of a former apartment building was very carefully done so there is virtually no noise--if you want good street and people views take the balcony suites
Great location just 100 m off beach. Nice and cosy Italian cafe.
The breackfast at the attached restaurant is very nice and tasty, the hotel is walking distance fom the beach and city center. Very noisy location, you must sleep with windows shut. Cleaning need impruvment! No doors between the"2" rooms, if you choose a suit
Large bedroom, well equipped kitchen area.
Free WiFi. Good breakfast. Helpful staff.
The gym and pool facility and the business lounge. The position right in the centre of town, the building revovations going on and the unfriendly and unhelpful staff
Room was spacious and clean. Typical Sheraton Business hotel style. I hope the Leonardo chain will keep this functionality. Very little staff for such a big hotel. It could almost be described like an Embassy Suite style hotel.
The early check in (5am) clerk was outstanding. Very understanding and helpful. The room was big. My tv complaints were cared for as best as possible but with little satisfaction since the problem was mechanical in nature. I got from the airport to the hotel by rail and foot in about 25 minutes which was very convenient. The television remote only worked within 3 feet of the TV, wifi was pretty bad and dropped off a lot, the furnishings looked dated, the phone operator was rude, it was hard to leave the hotel at night since there weren't many options. Furnishings and carpet should be upgraded. Breakfast was very overpriced at 23 USD. It would be nice to have non-kosher options for international non-Jewish guests.
Adam is an excellent receptionist. The hotel is right in the center where we had to be I found Minibar-Drinks on the bill which we did not consume....
It had a bed and a bathroom. Breakfast was okay but I've had better. They don't charge for Wi-Fi. Very expensive for what it is. The room does not, in any way, resemble the photos I saw on the site prior to booking. The reception was a building site and I do mean a building site with welding, grinding etc all going on throughout the day. No way on earth I'll be back at this hotel!!
The room was clean and quiet. The hotel is being renovated which is creating significant disruption, i.e. the breakfast was served in a room far too small for the number of hotel guests. On one morning I was unable to eat anything, on another I had to sit outside with plate on my lap.