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Good location close to city centre and not too far from the centrale station. Room smelt of cigarette smoke. Breakfast very basic. Only one person who was on duty when we arrived appeared to speak english. Difficult to communicate with other staff in the morning
The location and helpfulness of the staff
Reception staff very Helpfull at breakfast I had to ask for milk, spoons, cereal bowls, coffee was cold and not a lot of choice left of cereal I think they were training a new member of staff
Staff were a great help, breakfast was OK. Good location, and I was able to extend my stay.. Nice. Better signage as it was difficult to find initially. Bathroom could have been cleaner eg. hairs on the floor..
The room was ok The hotel was quite basic and didn't represent a 4*.
The view from the room The WiFi did not work in the room
Well appointed rooms and a very good restaurant on the top floor overlooking the straits of Messina. The atmosphere is that of a typical business or conference hotel, there were two conferences going on while we were there. Parking a car on the streets around the hotel is impossible. The hotel has an underground garage for a limited number of cars. However the access is not for the faint hearted... The garage as noted above
the rooms were spacious and it was within walking distance to the station and ferry the shower wasn't attached to the wall and wobbled when being used. It also took some time for the hot water to come through. The receptionist did't seem to know much English and couldn't give specific directions on where to find things in town.
The manager, Saverio, was absolutely excellent (and speaks very good English). Nothing was too hard and always helpful. The breakfast was one of the best we've had in 6 weeks. Room was spacious and very clean. A little tricky to find, but our Tom Tom did well. Free parking is outside the hotel and sometimes it was difficult to get one but we always managed.
convenient to the port in Reggio Calabria the staff spoke no English
close to harbour not enough info from desk re bus numbers, timetables of museums etc
The room itself was great
The staff was multi-lingual, very friendly and professional. The hotel was clean and comfortable. It was also close to the start of the promenade that went alongside the water. The breakfast in the morning was very good. We liked this hotel so much that we have since stayed at it again.
The room was very roomy with a large bathroom and clean. The staff were very helpful. No internet access. Not in a very nice area.
I answered to this question in in question 1 :) No
Friendly and generous staff. Difficult to find good restaurants around but the best to continue my trip on ferry,it's just 100 meters away from the port. Poor surroundings,no restaurant at all. Taxi from train station ripped me off with 20 €. because if by bus, I got to walk with heavy luggage.
Staff collected me from airport, my bag delayed, helped me with that, showed me around the town, drove me to airport next day and then to ferryport and helped to change a ticket. could not have been a better stay. room was new and nicely modern, very comfortable, bathroom excellent too.
Friendly staff Room very small and no view
Although it was stated in your site that the hotel proide shutle service from and to the airport there was no such service.Adding the cost of taxi to the hotel rate makes it relatively expensive.
The aircoditions machinery. Because it was very hot whet i lived at the hotel. About the food in the morning. The ham and the cheese was only chanced every 3 days. The food was places on salat leaves. On day 3 they were brown. You have to change it every day. But the taste was ok.
I did not like anything about this dirty, dingy, charmless hotel.
Beautifully designed and well appointed hotel with friendly and helpful staff. Room was beyond my expectation and in particular the quality of the beds and the bed linen was luxurious. In room information easy to use and comprehensive.