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Friendly, helpful staff, clean rooms, restaurant in hotel
The staff were very helpful and the hotel is in an excellent location to reus airport.
Staff were extremely helpful and informative. They gave us information about the fiesta which was taking place in the town. It was great fun.
value for money
Great staff, great location, great value
Spacious and very nice room, 10mins distant from the Reus airport, bus direct to the airport even in the early morning, the bust stop is right in front the hotel.
Easy to drive to the hotel. Own parking garage under the hotel. Great design of the rooms.
The location to the the towncenter was okay. Terrible hotel. They did not provide us the correct reserved room. Airco didn't work. Airport shuttle is an ordinary public transport bus, which you have to pay for additionally. Lousy hotel, not worth the money.
Helpfulness and friendliness of staff. The glass doors for the bathrooms were a bit of a strange thing.
Difficult to classify your hotel as we only stayed one night, so didn't avail of any facilities, Your restaurant was closed so we had a bar meal which was very poor. We liked the hotel and the staff were very friendly. We also liked Reus, lots of buzz, shops and sunshine. Food disappointing,but maybe this was because the restaurant was closed.
Personalen var mycket serviceminded och jobbade hela tiden för att vi skulle få en så bra vistelse som möjligt. Rummet städades varje dag och var rent och fräscht. Det var aktiviteter för barnen och underhållning varje dag. Maten var varierad och det gick alltid att hitta något man tyckte var gott. Vi kunde följa underhållningen direkt från vår balkong, vilket var bra då vi har småbarn. Det fanns två stora bassänger som vi utnyttjade mycket. Vattnet var fräscht och badvakterna aktiva med sina visselpipor när någon gjorde fel. Det var tryggt. Kort sagt, vistelsen var mycket prisvärd och vi fick mycket för pengarna. Bara maten var ju värd nästan hela kostnaden! Hotellet låg nära ParkAventura och vattenland där vi tillbringade flera roliga dag Personalen informerade oss inte om nycklar till säkerhetsskåp och barskåp samt att vi behövde hämta ut en fjärrkontroll till TVn. Vi läste oss dock till detta i en broschyr så det löste sig. Dubbelsängen var mycket hård (extrasängarna bättre) och rummet trångt, men det funkade eftersom vi bara sov där. Rummet var lyhört, men grannarna var inte störande. Det var en större väg på ena sidan av hotellet, men vi stördes inte nämnvärt (trots ljudkänslighet). Underhållningen (som var på B-nivå) pågick till kl. 24.00 varje kväll och ville man sova tidigare var det svårt för ljudet var högt. Maten hade en tydlig engelsk tocuh, formodligen eftersom 99 % av gästerna var engelsmän som åkte charter med Frist Choice. Synd att det inte var tapas.
Trevligt mottagande ,mycket bra middag och frukost trevlig hovmastare med personal imatsalen.Bra mojlighet for bil garage!Vi aterkommer!!
Bra läge. Gångavstånd till Port Adventura,härlig utsikt från Solariet/Jacuzz. Gångavstånd till playan. Mycket prisvärt Mycket lekande/ springande barn I baren sent kvällstid, hög ljudnivå .
Hårda sängar. Var det fjädrar i madrassen?
Personalen var mycket revlig och serviceinriktad. Rummen rymliga och välstädade. Vi hade halvpension och såväl frukost som middag höll bra kvalitet. Läget på hotellet var bra, endast 7-8 minuters lätt promenad till strand/shopping. Hotellet är lyhört!
Vi är en familj med 2 vuxna och 2 barn (11 och 14 år) som ville besöka PortAventura Park. Eftersom det var lågsäsong kunde vi bo fantastiskt billigt på detta temahotell för endast 175 EUR (50% av ord pris)! I priset av en hotellnatt ingick två dagars inträde till parken, inkl expresspass till några av de häftigaster attraktionerna. Detta var jättebra eftersom det är till dem det är längst köer. Vattenlandet hade dock stängt för säsongen när vi var där. Hotellet har jättebra läge med direkt ingång till parken så ungarna kan springa in och ut som de vill med sina entrépass. Hotellets tema är Wilda Western och är uppbygd som en liten stad med bra (men dyra) restauranger och fina poolområden. Jättestor och fin frukostbuffé! Kan nog vara helt hysterisk under högsäsong, skulle inte åka hit då med våra barn... Massor med stojande småbarn och höga ljudnivåer. Anläggningen är väldig stor, men under lågsäsong helt ok.
location of hotel to beach,bus stop outside hotel €1.45 to cambrils centre,food was excellent,staff always cleaning.swimming pool massive. colour of decor in rooms.
Location of hotel Tired and dated decor and furnishings.Dark and unwelcoming reception
The room was cleaned every day and fresh towels given; the pool area and terrace was always clean and very comfortable to lye out on; when a group of young people came to stay they were spoken to firmly about keeping the noise down around the pool area and they seemed to have obeyed these rules; the beach was across the road and also the satellite t.v and air conditioning in the room. I didn't like the fact the sheets weren't changed until 5 days into our stay; the food was only average and the same foods were served every day with the exception of the meat being changed to fish and vice versa; also the walls are fairly thin and bedrooms are all side by side, there was a little noise at night time up until 12 o clock when things settled down better;
meals were very good dineing room staff couldnt have been better rooms were spotless no hairdryers blond girl at recepction was on the rude side and the barmaid with short blond hair sour and wouldnt even chack a smile felt she didnt want to be there at all
It was very close to the beach which was excellent We didn't get a great welcome when we arrived, receptionist wasn't.t very friendly (maybe she'd had a bad day). The hotel was clean but very basic if not a bit run down, could do with a refurb
Only stayed for one night, so not sure. Very conveniently located in the centre of Reus. Also close to a taxi rank The covers on my bed had holes. The bathroom was old, the bathtub did not drain properly
Excellent location. Clean and comfortable. Staff helpful and friendly. Not a lot of frills but just right for us. Stayed a day longer, partly due to excellent accommodations. Would be nice to have a vending machine in the hotel.
good value, close to airport, interesting little city
It was very spacious and comfortable.
the room only not possible to get food to eat in the cafeteria at 9.25pm after arrival
excellent location lack of wifi
location and convenience for the town center and airport. helpful staff.value for money and beautiful room. everything was A1.
polite staff card entrance on rooms
The hotel is very well located, close to the center of town wich is very attractive. Neat and clean hotel although it isn�t new. I had a very nice stay there. Helpful staff. The Air conditioning was blowing to near the breakfast-buffet table.
Relaxed, informal atmoshpere and helpful staff
The location was great - on beach front, with a large swimming pool. Extras like safety box hire and internet usage were costly.
Location, sea view
Location of hotel beside the beach was great. Very nice pool area. The staff are very friendly and helpful. Breakfast buffet has a fantasic choice to suit all tastes. Bus stop right outside hotel is very convenient for travelling to nearby towns and Portaventura theme park. Bedrooms are more 3star than 4star, a bit of modernisation required,although the room was clean. Plenty of tv channels, but no english speaking ones.
the location next to the beach was great,easy transport with bus or taxi to town and other locations. the hotel looked a bit tired indoors and did not live op to 4 stars,only really 3 stars.It was very much a hotel for families with young children,and there was no organized activities for teenagers.
The bed and pillows where very hard
nothing at all no soap or shampoo in bathroom,towels that were thin and a hundred years old
No, had a lovely time will come back again.
The location is one of the best in area. The hotel is situated between Salou and Cambrils in quiet neighbourhood, just few yards from the beach. Far from noisy Salou, but in a walking distance from nice restaurants and shops in Cambrils. Good selection of breakfast food, everything was tasty. Hotel rooms look a little bit tired. You can clearly see that the rooms didn't go through a proper revamp in the last 5 years.
The hotel is on a lovely beach in a wonderful town for a family holiday. It did not offer any thing like 4 star service or standards in reception,food presentation, or providing any information about the local area or wider area for excursions etc.
Location, staff was very helpful and nice, always ready to help. The beds were not very confortable.
Det fanns oftast något att göra, staden Salou som dessutom har öppet i alla affärer och restauranger ligger en 20 minuters prromenad från hotellet. Det enda problemet ibland var kommunikationen då vissa hade väldigt svårt för engelska. Om man vill ta det lugnt på rummet på kvällen är det viktigt att vara lite förberedd på att hotellet inte har så bra utbud gällande TV:n. Många kanaler var dubbade till antingen tyska eller spanska och övrigt fanns det endast 2 engelska kanaler som inte hade så bra mottagning.
Friendly staff. Easy access. No x-tras for my 1-year-old. Strange smell, and noisy.
att vi fick mycket som t ex gratis inträde i aquaparken och i park portaventura ingenting
this hotel has really good facilities (several bars, restaurant,supermarket,spa,3 pools,parking). Quality/ price - excellent. the problems with key cards to open the room
We loved the hotel, the staff and specially the animation team. The food was quite good and well presented. There are activities for everyone and it's lots of fun. Surely will come back next year. Thank you all for making our vacations much better than we expected!
Location and sea
I booked 3 rooms but room maid did not prepare our 3 rooms. Also we could not use Spa in the evening.
very pleasant staff really enjoyed our stay at the hotel the food wasnt great but couldnt fault anything else the pools were lovely and the rooms were great the best we have stayed in abroad. A great hotel for relaxing and for families
Life guard around the pool at all times when people were swimming. Ask reception for anything they were always eager to help. Have now stayed at this hotel 3 times in the last 5years and probably will again in the future. Entertainment every evening if you stayed in that night and always a good selection of food.
Good position for Portaventura and the beach/restaurants in Salou. Lots of shops nearby
Breakfast is ok. Food at dinner time is terrible.
location, swimming pool was amazing and rooms were big the buffet dinner was crap.... some of the worst food i have ever tasted
friendly and helpful staff ;location to theme park; mini disco for kids in evening the pool outside was too cold
Good size room for the 3 of us. No, nothing, it was a good experience.
It was clean and we was always able to get sun beds,but some needed repairing. No
large spacious rooms, good variety of food at meal times. We arrived about midnight at the hotel and found that a lovely cold buffet and water was laid out in the dining room for us - most appreciated after a long day. there was not enough coffee dispensers in the dining room and this resulted in long queues for coffee etc.
the outdoor swimming pool, the ping pong table, the billiard and the size of the room. Staff at the restaurant and the lady at the bar were very nice. The rooms are very basic and were not well cleaned when we arrived, and when we made our booking we asked a few things that obviously they never read or did not take into consideration. Some staff were really not nice and that's a pity because most of them were nice and it puts the overall evaluation down. I also didn't like the fact that there is a minibar but you need to pay to just use it. I had no idea and i brought medicines with me that should be placed in the fridge and i found it really unfair. The turkish bath was not working on the first day.
Great hotel near to facilitiies food great had a lovely stay till we were checking out We were treated terribly at checkout by the reception staff and manager. Our visa had authorsied with our own bank when they put the payment through but was coming up declined on their end. They would not accept this and wanted us to pay twice and would not let us go. We missed our taxi for te airport. The payment gave us problems as we had only 100 euro on us and no pin for the card. We pleaded with them to let us go. The manager said that we would have to call family to get the money to go. We eventually promised to send te money by credit transfer when we got back to Ireland. Our bank has given us an authorisation number for the transaction. We were very upset when we left the hotel. They took copies of our passports. We will nopt be going back there
we always book Magnolia if it's no space in Puertaventura hotel it is our 10 time stay ther.......... nothing
Location was perfect,quiet but close enough to restaurants and nightlife Nothing to complain about
Location, value for money price for 4 star and facilities no coffee or tea facilities in room but suppose you don't need in Spain. And also heated pool was V cold
The hotel was very clean, modern and comfortable and had a good range of facilities.
Spacious rooms, good location. Some of the members of the staff showed incompetence. The hotel charges 5 euro per day for the safe box. The hotel does have a parking which is impossible to book in advance.
very private, very clean , good location. just a minor thing bacon egg sausage did go cold quickly in the heated container.
the breakfast was amazing!!! there was so much to choose from and all great fresh food. the buffet dinner also looked really good but we didnt get a chance to try it.the staff were friendly, they also have a spa/beauty and gym which was quite handy. the only thing i could fault them on is most of the staff spoke very little english, but we did get by fine, just was surprised in such a touristic city!
We had a relaxing time, in a good location. The hotel is well finished with all the amenities we wanted.
Fantastic rooms with internet
A very relaxed atmosphere The dinner options are not very good
Hotel was very clean and rooms were spacious. Excellant comunications with hotel and staff were friendly and polite.
proximity to the ocean, and the main street. I could not find anything like this.
pool was very nice. great location beside the beach. rooms serviced very well daily and great pool supervision and kids activities. there were no english speaking kids channels on the tv which is important for those few minutes in the morning and when trying to get ready to go out in the evening.
I liked the fact that it was across the road from the beach, had a great breakfast buffet and catered very well for the children. It was nice that a child discount was applied if children under 11 shared a room with an adult. I thought it would have wi-fi in the rooms and not just restricted to the lobby area. It was also a little basic for a 4 star hotel.
The staff were very nice, polite and informative.
great location, near the beach and city centre, fontains show, easy to get to bus station, you don't need to take a taxi from salou bus station, it's in about 10 min walking from hotel. room was spacy with a big balcony. visit restaurant Arena -located in the hotel building- one of the best in salou check out at 10 a.m.
Facilities / Room / Location.
i really liked the hotel because it was infront of the beach. well,the beds they were uncuftable my children could not sleep.
Service, location of the hotel - close to shore
The hotel is very close to the beach, nice refurbished swimming pool and the food is very good. During our stay they didn't serve scrambled eggs for breakfast, fried eggs instead.
Hotellet hade fint centralt läge.
Bra läge. Skönt med luftkonditioneringen. Hotellet höll inte riktigt den standarden som man fick uppfattning om efter att läst och sett samtliga bilder, till skillnad från många övriga hotell i Spanien som ofta lever upp till de uppfattningar och förväntningar man skapar inför hotell-vistelsen.
The hotel was in the centre of everything that salou has to offer. Was very clean. Extremely small balcony in our corner room. More importantly however poolside very cramped because numerous tables and chairs set up which were not used by guests at all but restricted the area for sun loungers.
Good value for money, convenient location, clean comfortable rooms. Dinner food, staff and room was poor and unenjoyable
I like the room, the services, the food ,the location near to the centre of salou,near to he beach,near to the port aventura park, tvery clean
The general areas, pool,reception etc are excellent. The food is very good both for breakfast and evening meals with a very good selection at reasonable cost. The hidden extra charges: 25 euro a week to use the bedroom fridge, 17 per week to use the small hotel safe and even a charge for a second key notwithstanding that the booking was for two persons. This was not refunded on check out. The check out time of 10am is ridiculously early although they do supply a room to hold bags. In room 327 there was no lock on the safe so it could not be used even if we were prepared to pay 17 euro. The price of the internet is crazy at about 6 euro per hour. In a four star hotel all these charges should be included. The general hotel is excellent but bedrooms are maximum three star. These hidden charges make you feel ripped of-even a three star would not have such high charges. Dont let this put you off. It i
Central location to all restaurants and beach, rooms spotless on a daily basis, breakfast fresh and tasty
The pool is nice and jacuzzi is an added feature nicely placed where everyone can access it. Bar prices reasonable. Close to centre and beach. Beds are very firm and can leave you feeling stiff in the morning if you suffer back problem.
Enjoyed the relaxing by the pool, and the restaurant food was good. Soft drinks quite expensive - 4.80 euros for two bottles of coca cola. Quite steep really.
the swimming pool was good and it was close to beach area and close to portaventura. the food in buffet was often cold and not very nice. the hotel catered mainly to spanish guesta and this was reflected in food nand nighly entertainment
location (7 minutes walk to Danny Boy), price no irons available (we bought one travel-little-iron for 10 euro at the hotel shop), pay for a safe-box (3,5 euro per day), in the evening meal there are no free drinks - no water no coffee from machines - go and pay it in the bar. but anyway it is quite good hotel, nothing awful
I felt the hotel was very close by all amenities and very clean and tidy Na
Large bright airy room overlooking pool
One can find different activities in the hotel it self Yes, It was a little bit noisy and makes it difficult to sleep in the morning after 7:00 AM
i liked everything about it the only thing maybe was one of the staff when checkin in
location staff in the restaurant were not very understanding. food is cleared away before guests are finished. parking
Staff poor English
Very central. Very clean. I went with my boyfriend but certainly recommend for families as there is a lot of activities in the hotel alone for children and very safe. Food was awful but I suppose you get what you pay for.
I liked nothing about Hotel Jamie i, the reception staff were rude and food was sub standard See above