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Hotel was ok and we booked the bay view and didn't get that till the 2nd day. Parking lot is small and too expensive
The tower I didn't stay in The second tower is a five minute walk from the first and all the nicer facilities are in the first tower.
the amenities close to the water staff was very accommodating and friendly our upgraded room was amazing what's not to like? Met our expectations.
The balcony! The cleanliness! The comfort! Pet-friendly (Belle, our chihuahua, was happy to be with us)! Everything was great!
Close to airport and had a shuttle to the airport. Close to Gaslamp District, so we could take a cab for dinner. Restaurants were closed down with the exception of one. The palm tree outside of our window blocked our view. The room you get through online is the old tower (hotel) and quite removed from everything else. Noise all night with partying people upstairs...went until 4:45 a.m. until we left for the airport.
I brought my dog and all the staff could help direct me places to go. Thanks for the beautiful view I enjoyed Wish I could have walked somewhere for less expensive foods
Location. Waited 20 minutes to check in. Entirely too long.
Location is how this place makes its money. Very convienent Not updated at all and the beds where cheap.
$90+/day in additional hidden fees. Not what I was expecting to pay when I booked.
The pool was nice. The staff were horrible and rude, overpriced, no comfort.
The club option for breakfast was nice For the price of over 200 a night it would of been nice to have a separate tub and shower.
Morning It's dirty, cockroaches, staff was rude. Overall worst hotel experience ever. I will never come back again.