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staff in general very friendly, very good facilities,nice location... i called three times to try to get an extra bed and noone was able to give me an answer, they never contacted me back to confirm this even though i especifically asked to get in contact with me so that we could book an extra room somewhere else.There was an obvious lack of organization between the staff.
Freebies Noisy & Small Room
Clean, modern hotel. The fresh fruit and water in the corridors was an excellent touch, and highlights excellent customer service. Not enough information supplied about local area, bathrooms are a little adventurous with the glass walls, it was fine for us but may be a little disconcerting for friends or new couples!
Good hotel in the center of San Fernando. It is necessary take the car to go to the sea side in 5 minutes. The personal was vary polite.
Nära till de båda bästa sandbadstränderna. Nära gamla stan. Gångavstånd till det mesta som man kan tänkas vara intresserad av som storstads/eller badturist. Fri internet. Mycket god och varierad frukostbuffé! Supertrevlig personal! Stora breda sängar! Vad mer kan man önska sig? Till det hotellet återvänder vi gärna.
Bra beläget på huvudgatan intill gamla staden. Fin strand alldeles bakom hotellet. Hotellet lånade ut badhanddukar fritt att ta med till stranden. Goda parkeringsmöjligheter i garage under hotellet.
Bra service, nära till sevärdheter, nära till havet och stranden
centralt läge och bra med familjerum. frukostbuffen saknade varma rätter. Oengagerad serveringspersonal vid frukost.
Perfekt läge nära hamnen och city Fräscht och snyggt. Garaget var mycket trångt och passar bäst till småbilar
Jag fick plocka igenom 6 tallrikar på frukosten innan jag hittade en som var ren!!!! Skaffa bättre diskmaskin.
Motsvarade mina förväntningar beträffande läge och komfort
Not much, only the hotel staff: nice and efficient. A lot but above all its value for money: 300 euros per night for a hotel where, for example, simply there was not sufficient parking space!!
This hotel is fully meet 4* star requirements. Very comfortable, clean, good restaurant, very clean pools. Most of personnel doesn't speak English. There was not enough parking placesnear the hotel.
The quiet and tranquility no
We played golf, and used the restaurants in the courtyard at Novo Sancti. Went to the fabulous beach. No
New and nice designed hotel, good location in Sancti Petri, Junior suite are perfect for family purpose. Lovely pool and vicinity. Beach within walking distance (5 minutes) Choice and range of product offered for Lunch and Dinner should be improved.
Everything was absolutely perfect: very clean, delicious food and very friendly staff. We were there from 24/3/08 until 31/3/08 -> it was awesome. We also went to the MotoGP-race @ Jerez, which is only a 45 min. ride -> great holiday!
The friendliness and helpfulness of the staff; the tremendous variety of food and entertainment. The lovely swimming pools. The disabled room did not have grab-handles in the bath to give more stability when showering.
Very welcoming and informative from moment of arrival. No language problems. Very suited to families but equally suited for a quiet break which we were looking forward to as no noise disturbance even though hotel quite full. Food excellent with plenty of variety and fresh produce - good value for money.
Staff very efficient and friendly The guests - my wallet and mobile telephone were stolen at poolside
fast service in the restaurant, animation, cleanliness SPA is rather old with limited treatment and service, strong kitchen smell in the room at breakfast and dinner time, few staff speaking English, slow and bad service in the bar (during animation program)
Tranquil setting, excellent food, very good pools, good access to beach, good picturesque grounds and attentive staff
we had a very nice sea view no very enjoyabale stay
Food buffet was excellent every evening, something for everyone. Very peaceful surroundings. The staff were all very pleasant, but we found there was not enough of them in the bar areas - had to wait for drinks, could not get service on the outside terrace. Disappointed that the pool bar was not open later than 6.30 on warm sunny evenings in April.
For a large hotel-and I generally don't like large hotels-all systems worked with precision. The staff were friendly, helpful and efficient and the location of the hotel with less than a 2 minute walk from the hotel to the beautiful barrosa beach was excellent. I would highly recommend this hotel. No!
relaxing atmosphere, closesness to beach, excellent buffet
Trivsamt hotell, härlig utsikt, härligt att bada i polen med utsikt över havet, Bra läge med närhet att promenera i gamla stan. Stressad personal i baren=dålig service. Dyr frukostbuffé.
Hotellet är fint och frukostbuffén är underbar men vissa av rummen känns väldigt omoderna och slitna.
Balkong med härlig utsikt mot solnedgången i Atlanten, snyggt och rent badrum och helt OK rum. Första morgonens frukost underbar, andra morgonen måste kocken ha haft en dålig natt för urvalet var mycket sämre. Gratis parkering på hotellets gård. Något sterila och dystra allmänna utrymmen men inget att bry sig om eftersom man ändå inte häckar i lobbyn... Poolen har sett sina bästa dar.
Reception staff were excellent on the day. Rooms looked tired and in need of refurbishment.
Parking facilities. Convinient for beach, resturants and city centre
We were made welcome, given a very comfortable room with fantastic views over the beach. Breakfast was very good but the dining room seemed a bit canteen like.
The location and facilities were very good. I also very much appreciated the bottle of wine and dessert being placed in my room on my birthday - my thanks to the management and staff Perhaps some of the staff could work on their friendliness - perhaps it is just the cultural diffrence (New Zealand and Spain) - very few of the staff ever smiled when being greeted or greeting us.
The location of the hotel, it is on the most beautiful beach. We visit the hotel regularly. N/A
Wonderful location opposite beach with night street market in front of the hotel and choice of great restauants. Easy to get about with buses.
The location is great, right on the beach.
the people , the comfort , the location , the view all is perfect dining room and terrace facilities needs to be updated .
The convenience of the beach and eating establishments. Rooms are clean and bathroom is first class. Pillows could be more plump.
Very good location and friendly staff. You need to cross the street in order to get to the beach.
It is close to the beach. Hotel staff was extremely poor. Everything is pay extra. Parking is terrible. Hotel food was plain and excessively expensive. This should be rated a 3-star at best, not 4-star. Choose somewhere else!
The breakfast was excellent ! The buffet in the evening good ! They forgot to clean our room from one day to the other ! We paid a little more to have a Junior Suite, but that was waste of money. The room was also foolishly furnished.
We liked the room (comfortable and clean). There was lots of light and a nice view. The lobby area was nicely done. The bar at night did not serve any food.
The room was reasonably large and had a balcony overlooking the pool. The services were terrible. The waiters and waitresses could care less about you. The food was dull, boring, and repetitive. Parking was problematic. Maid service was minimal and the room was not cleaned. I had to go asking for towels 2 times. The room key would not work. There were cats climbing on the resturant tables in the morning!
I did not like anything. The room was dirty. It was a junior suite with a huge balcony but very unsecure (as the balcony was connected to the corridor by one side). The hotel was very noisy and the food awful. It has no direct access to the beach as other hotels. It is the worst hotel I have ever stayed at.Even 2 stars hotels are better than this one.
Cleanliness, Golf course and breakfast
location good staff very helpful and food ok long queues experienced for breakfast and dinner during weekend.
Price/Quality ratio is perfect. Cousine is perfect. Spa facilities very good, the Ocean is the best. Strongly recommended.
My room was spacious and really enjoyed the balcony. The Spa was wonderful. Parking was a nightmare. Staff was very unfriendly. Had many issues with room key not working properly. Layout of hotel was not user friendly at all.
i liked the stuff. very pleasant and obliging. i liked the breakfasts, which are in many levels above the general class of the hotel. the breakfasts were just excellent, though the dining room was crowded and noisy. i did not like the fact that you can get no food at any time, apart from the breakfasts, and you need to get out of the hotel in order to get something to eat.no room service, and even this Pizza delivery didn't work at the relevant times (we tried twice).
Only the location!! pool inside and outside very cool! lanuages problems, sliding door to the balcony was broken, Aircon during the night switched off by the Hotel, for everything you have to pay
The location I was first given a room with views over the parking and the room stank of stale tobacco so I went down to reception and upgraded to a room with sea views. Lovely room, lovely views but the floor was covered in dead ants. Rest of the hotel and area was fine.
the buffet service for breakfast, lunch and dinner was very good, plenty of family entertainment at night, good location by the beach, great sea views from my room, close to a commercial centre There were no snack facilities between lunch and dinner and the mini bar is only filled up on request, which means filling in a form and taking it down to reception. The phone was not working and I had to carry all my luggage to my room myself.
On the beach. Great variety (and good quality food) at buffet breakfast and dinner. Nickel and dimed you for everything - beach towels, beach umbrellas and hammocks. Older and therefore grungier rooms and facilities.
I enjoyed the facilities and friendly staff together with the great selection of food at the buffet. when we first checked inone of the rooms allocated was quite appalling but this was immediatley changed, also being a four star hotel their was no help with the luggage and we ahd two prams to carry also!!
The position of the hotel and the pool is fantastic. The hotel is very clean and well mantained.
The swimming pool and the food were very good Air conditioning was rubbish throughout the entire hotel, and especially the rooms.
relaxed environment the staff at checking made me pay for the whole stay upfront and they did not understand the reservation, thus tried to charge me dubbel the amount...
Swimming pool, close to the beach, parking...perfect place to have rest and enjoy the beach. We stayed during the general strike in Spain and the hotel made a lot a efforts to keep a good service. Person at the reception and Brita, the manager, were very kin during our stay... Swimming pool very cold !!
Allt var bra.. ...personal, spa, frukost, rum. Nej.
I stort sett bra men Hotel Sol Melia som vi bott på 2 ggr tidigare är klart bättre. Bra frukost. Personalen i receptionen hade dåliga språkkunskaper och var väldigt långsamma. Vi fick ej någon genomgång vad som fanns på hotellet, hur man kom till stranden etc. Det fanns ej handdukar till poolen alla dagar. Personalen i rest förstod ej hur vi bl a ville ha köttet stekt. Om de lär sig engelska tror jag att allt skulle bli mycket bättre.
Position. Rooms were good - ours faced the Cathedral. Staff very pleasant. Breakfast could have had more choices, but adequate.
The staff. Both the front desk and restaurant personnel was very welcoming, friendly. The front desk personnel went the extra mile to accommodate all our needs. No parking
The staff were very helpful and the location was perfect for visiting the city. Initially there appeared to be some cleanliness issues but these were addressed promptly
View from the bedroom. Very comfortable bed. The fact the swimming pool was out of use (& had been for a long while). Staff not as good as they could have been.
Good location. Smelly smokey rooms & lights in the corridors are very inadequate - it's to dark!
value for money, breakfast, rooms far from historical center
It was about a 7 minute walk to the beach. Very nice rooms, though a little small for 3 adults and a baby. Everything was new and clean. The hotel staff was very helpful. Great breakfast! The hotel is not close to the "touristy" parts of Cadiz. Not a whole lot of restaurants really close by. The hotel rooms are only meant for 2 people.
the staff were super friendly
Beach nearby, easy access to everywhere, very helpful staff, good view from our room Never managed to connect to the internet, we didnt have a double bed but two beds pushed together
Convenient for the beach. Bathroom doors were made of tinted glass. You could see through them.
The friendliness and helpfulness of the staff. Good location. Room 411 unpleasant view from window of peoples washing hanging from the balconies of their flats.
Good location, clean tidy and quiet room, close to amenities, hassle free stay. No tea/coffee making facility in room
The room was a good size and the beds were very comfortable. The design of the foyer was odd. Instead of opening out into the hotel, it seemed to get smaller.
room was very clean and cool, confortable bed and amazing shower when we arrived we were given a set of keys that didnt work, i asked for another set of keys that also didnt work, the third ones were ok but we were asked to leave them at reception every time. also on the last night the window kept opening all night due to the wind, apart from this i couldnt really fault this hotel
not so expensive but comfortable and clean! excellent!!
location and Privacy No pool
Great staff: super-friendly and helpful. Very quiet room. Excellent location practically on the beach. Trifle expensive for a 3 star hotel, but then it was peak season and all the hotels were full.
Staff helpful & friendly. Location, close to beautiful beach & was walking distance to where i needed to be everyday (Swimming Pool). Cost (expensive), especially when compared to the deals you can get these days (recession times).
Very pleasant & clean
Good and friendly staff, clean rooms Expensive based on room, no breakfast & location, but choosen because it was in walking distance of the swimming competition centre
Comfortable room, convenient cafe on site
We like all good restaurents and bars close to the hotel. Nice walk along the beachfront into old town (30 min). Our apartment have a good view over the sea. Clean and spacious. Staff were very helpful and Nice.Beach playa victoria also very good. Nice people in Cadiz overall. No.
location was perfect! The beach and restaurants are very close.