Trevlig personal, lyxigt ställe. Dåligt ljudisolerat mellan rummen.
Rummen, snygga och fräscha! Vi fick en 2-rums svit som passade våra behov perfekt i storlek och läge. Stor balkong med solbädd! Avsaknaden av strand och strandpromenad! Hotellet gränsar till strand, i detta fall ett stenrös! Störande flygtrafik vissa tider på dygnet pga närhet till flygplats!
Fin anläggning, arkitektur, barnklubb och tillgång till övriga aktiviteter på området. Mycket bra restuanger samt pool-områden. Ligger nära flygplatsen.
den lyxigaste frukosten jag någonsin ätit på ett hotell.färskpressad jordgubbsjos och hallonsmör!!ett snyggt designat hotell lite svårt att hitta i hotellet,för mycket "råttgångar"för att komma ut.
Personalen var vänlig. God frukost. Trevligt och lugnt område. Sköna promenader även på natten.
Recently refurbished throughout, very stylish but in keeping with the style of the beautiful old building. A friendly place to stay, plenty of space to relax in patio area, sitting room, bar etc. Good food menu, excellent range of local wines and choice of drinks in the bar including various tea and coffee. Highly recommended for a short break away or while on holiday from a resort area.
I did not like anything about this hotel. The staff were very unprofessional and unfriendly. They spoke very poor English and gave incorrect information about the hotel to me. When I asked to speak to a manager, the receptionist sent a porter to me.
this hotel is fantastic , The hall is fabulus
The hotel was very clean and well presented.The staff where very freindly and helpfull We had breakfast the first day we stayed. this proved to be a mistake.I have to say for a four star hotel the breakfast was very poor cold coffee,awful bacon and poor presentation with out a word of doubt the worst food we have ever had in a four star hotel anywhere in the world.
its comfortable enough for the price we paid and staff were helpful and acted fast when we asked for something. the room never get sunlight so even it was warm outside, it felt really cold inside which isnt ideal apart from summer season.... they offered late check out for 25 euro but when we requested the night before our departure we were told to do so in the morning of the departure and when we did we were told our room was already booked out for someone else.
Nice, big rooms. Very clean, good value for money far away from the action, you'll need transport to go anywhere nice. And it' s directly under the in flying route for the airport (which is very nearby) so there's lots of airplanenoises
Good location near to San Miguel Marina. The bed was very hard and the pillows were thin. There were a lot of old people staying there.
Peaceful location, good parking and easy access to the local area The beds extremely hard, and the pillows were very thin. In room air conditioning was no match for the August heat
These have to be the most uncomfortable beds I have ever slept in. We booked a double room and got twin beds just pushed together.as single beds.
~Food --> Excellent fresh alot of choice, good safe service,good animation of Frami. only the drinks/food at the poolbar could be better !!!
Friendly personnel. Good, quiet location close to the highway, a small beach, some restaurants and the airport, with sufficient free parking. Nice swimming pools (esp. the saltwater pool). Sometimes very nice food (extensive buffet). Sometimes not so good food (dinner served too cold, no nice drinks at breakfast), eat early for best quality. No free internet (unlike mentioned on the website).
I liked everything there, nice, friendly and helpful staff, location, clean room and the hotel, gorgeous food, can only recommend to everyone, me and my girlfriend really liked it over there and already are missing it a lot!!! No, there was not.
That there was a good room available for just one night was very convenient for us.
Good value for money, food and drinks all inclusive deal Too noisey. The poor entertainment was music played very loud for the children to run about to. There was no where to sit where you could escape the noise and have a conversation as you could not make yourself heard.
Location (quite zone, not very crowded), multiple nationality guests, spacious room, 50meters from beach and sea pool, free parking space, facilities and infrastructure. The restaurant. It could not cope with all the costumers during breakfast and dinner (food and complements supply was not enough) and there wasn't too much variety either, specially with the deserts.
There was excellent apartments and exterior of the hotel. Pretty good service. Very quit and luxe hotel Waiters demonstrate that they are waiting for tips, slow service in restaurant.
The attentive staff,the ability to use the pools etc in the other hotels in Mare Nostrum, the proximity to the beach and many luxury shops On first arrival it is not easy to find the main entrance.
hotel very stylish and relaxing, staff extremely friendly and hotel in a great location.
Cozzy intimate atmosphere, perfect for honey moon as well for romance and holliday for two. Well placed near the beach yet discreet, hidden from walkers view. Original ideea to have your own room pool. Breackfast divers and gourmet. Compliments for the chefs. External window fasade should be cleaned of dust.
Location was perfect staff excelent None
Good location (at the beach) and the service is very good.
It was quiet ,relaxing and elegant.The room was large and the terrace wonderful.Will stay there again
russian-speaking guest assistance service
the staff were professinal and kind.the golf club noted it was my wifes birthday and organised a bottle of champagne for our room.It was such a nice gesture,,thankyou once again. we own an appartment in playas de las americas but will always spend a few nights at the villa cortes on our visits from now on.we are thinking of our daughters wedding reception to be held at villa cortes next year.
We liked the welcome. Beautiful facilities and a very attractive property right next to the ocean. It was great to rest by day and night to the roar of the ocean waves. It was unfortunate that on Feb. 22 the spa, steam room and sauna were not functioning at 100%. The pools were cold and although the staff turned on the sauna and steam room, it appears that the steam room valve was not working well. This was a let down because it was our last full day at the hotel. We had several great meals at the restaurant but on the last night (Feb.
Hotel itself was excellent, brilliant location, room clean, overall very good hotel, let down by very minor things not normally associated with 5 star hotels. Minor things such as maids entering rooms even though do not disturb sign on, whhen arranging transfer to airport being told when it was best time to have car as opposed to the time we actualy we wanted
The location close to the beach The hotel claimed to be fully booked, but there was only one or two couple at the swimming pools. Where were all the people ?
Everything, it's so unique, nothing like the numerous old fashioned 'block' hotels in the region. It's very colourful and imaginative, there's so much attention to detail. It's a proper 5 star. The staff are really friendly too and always have time for you. There were lots of rich looking people strutting about the place which is not something we're used to but it was fun staying there. You would have to be very spoilt to pick any faults
The hotel is very nice service is very good I styed i4 nights in 3 rooms reasons first room smelled very bad when complained they wrier very good and moved me to a suit which the air-condition was not working when complained first night they fixed only the one in the living room and not the one in the bed room, we came late that night and had to sleep in the living room as bed room was hot as he'll next day early we went diving and when back complained again about the air-condition the reception said it's Sunday why you did not tell us early as I we don't have now one to fix it, that is when I got real mad and told him this is 5 stars hotel not 2 any how they send a tecnition and he said yes it's not working and I can't fixed it then they moved us to another suit.
Excellent service - seaview - and the fact that the hotel is a reasonable size compared with other hotels in the nabourhood. no....
Very pretty place, very clean, great location.
Vi hadde bara en övernattning, var ganske nöjda med faciliteterna och uttsikten och med placeringan när strandpromenaden och hamnen - bara lite missnöjda med en doft av tobak på rummet, även där var "no smoke"-skiltar. (ursäkta språket - jag är dansk) Som redan nämnd: Doftan av rök på rummet.
Prydliga ,rena rum utan någon större komfort.Något obekväma sängar och kuddar.Liten balkong.Personalen på sin höjd ok.Utmärkt läge och mycket prisvärt.Halvpension också mycket prisvärt. Skaffa nya madrasser och kuddar.Och fjärrkontroll till tjockTV,n så blir det riktigt bra.
Balkongen Att bli ifrågasatt vid utcheckningen
Rummet var stort, och utsikten var fin, nära busstationen Nej
Bra läge, fint poolområde, vänlig personal, fint och rymligt rum och badrum, riklig frukostbuffé. Stressigt vid frukosten. Frukostmatsalen öppnade inte före 07.30, hade gärna sett att den öppnats 07.00. Jag skulle t ex en dag på en utflykt som startade vid 08.00, då blev det inte mycket tid för frukost. Upplevde flera gånger att kaffekopparna tog slut, och det dröjde innan det kom fram nya.
Renlighet,servis,personal,bra för familjer Avstånd från stranden
Personal på hotelet var mycket trevlig och hjälpsam.Billigt och mycket prisvärt hotel.
Trevliga 2 rumslägenheter med bra och trevliga mäniskor i reseptionen, dock med problem med timeshairgäster som tror att de äger hela hotellet. Överkomligt o maan kan säga ifrån. Maten i restaurangen var för mycket amatörmässig och frukostvärden var ointreserad och besvärad.
Riktigt bra med aktiviteter för alla i familjen. Den anställde svenska killen Michael var grym! Bra mat och standarden på boendet var mycket bra! Nej!
Poolområdet, närhet till shopping och strand.
Rymlig lägenhet. Tyst trots det centrala läget. Nära till det mesta. Altanen var något liten för att rymma 4 personer. Vår altan hade aldrig sol. Går förhoppningsvis att önska soligt läge vid bokningen?
Vänlig och hjälpsam personal, trivsamt, fick dubbelrum vid bokning av enkelrum, rymliga rum, rent o fräscht, fick balkong och fönster mot havet vid bokning av standardrum, god riklig och varierande frukost, väldigt mycket för pengarna! Oerhört nöjd, kan tänka mig att komma tillbaks. Sängen var hård, maten något smaklös.