Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Att lämna det. Personalens bemötande. Har bott på hotellet många gånger de senaste 3 åren. Nu är personalen ny och inte professionell. Kanske har ägarna bytts!?
Ligger mycket centralt. Bra restaurang. Lite oorganiserat vid frukost, beroende på orutinerad personal.
Läget var perfekt, mitt i centrum. Stora, rena rum, bra städning. Vi valde bort frukost eftersom det låg ett bageri alldeles i närheten med mycket billigare alternativ. Personalen var trevlig och hjälpsam och kunde skaplig engelska. Det var också enkelt att reservera rum. Bra att man inte behövde deponera pengar och att det var gratis avbokning till 24 timmar innan ankomst. Det enda som vi saknade var två flaskor gratis dricksvatten varje dag. Det borde man få på ett hotell i den här prisklassen när man inte kan dricka kranvattnet. Om ni fixar det till kommande resenärer tror jag inte att det finns något att klaga på.
bra rum med goda ytor, verkade vara rökfritt, läget utmärkt, snabb o trevligt bemötande, prisvårt, bra med trådlöst i lobbyn lobby baren kan utvecklas, trådlöst även på rummen
läget är bra, receptionen snabb med service resturang trist
Location is very central to Saint Petersburg, all around appearance is pleasant, nice bar and restaurant. Breakfast is not included in room rates, Internet is charged extra and is expensive. For the price of the room you would expect a bit more
Excellent location. The staff is not well-trained. The room does not worth such a huge price. Internet is very expensive. The interior looks cheap. There were no bathrobes (5* hotel).
Läget var bra Dålig service, ingen airconditionning
Jag tänker att hotellet var bra. De har gratis internet och mycket bra personal. Lufttemperaturen på rumän är o justeringsbar och det var för varm. De hade många skolbarn på hotellet som jäst som sprang på korridorerna till kl 01.Då det var svårt att sova.
Trevlig och vänlig personal som pratade engelska vilket visade sig inte vara så vanligt i St Petersburg. Nära till tunnelbana och därmed också nära till shopping och olika turistattraktioner. Superiorrummet var av en bra storlek för två personer, hotellbaren och resturangen var också en trevlig upplevelse. Nej, men frukosten borde vara billigare än nuvarande prisläge.
Mycket bra läge bra standard trevlig språkkunnig personal. Hotellet var bra som också alla andra Sokos hotellena brukar vara. Frukkosten var dyr och bacon var som papper.
Gym öppet dygnet runt, trevliga och modernt inredda rum. Nej.
bra hotell, nära till tunnelbana bra men alldeles för dyr frukost
It's the 4 Seasons)) This is an odd criticism I know, but Russia can be cold and sometimes it's nice to stay in and watch a movie. I had never heard of the movies available for rent (they all looked pretty bad) so I looked them up. The reviews of most were like 'basically unwatchable' and not one of them was a movie that anyone would actually want to watch. They were all made in English, which I also thought was unusual.
I rarely repeat a restaurant during a vacation trip . The Alain Ducasse resturant housed in this electic ,hip hotel is truly fantastic... decor is spif, breads fantastic, great drinks list... food : nearly as good as the Duchasse in the Dorchester in London, one of the world's great restaurants. The GM of this resturant was recently promoted to hotel GM; if i had a trip to Russia ; i'd visit this hotel just to see him in action .
The kindness of the staff. Location and rooms. Too expensive breakfast.
Large but nice hotel in a quite place not far from city center, good for city travelers, friendly staff, beer restaurant with football translations near lobby, nice quite rooms with internet, tea/coffe set, iron etc. Breakfast is too expensive even for 4-star hotel
Friendly staff, comfortable room Location - taxi is the only way to get our, breakfast, wi-fi doesn't really work anywhere in the hotel
breakfast is not include to room rate
Clean, new, comfortable room and shower.
wifi It remind me USSR a little. First when I made pre-call to the hotel before booking asking if there were air-conditioning system in the room they told me, yes, off course. But when I came into the room after I paid I realized there was only ventilator ))). Thanks God, I needed to be there only one day, otherwise I had to find some other location. Second thing was in the restaurant in the menu only few dishes were available to be served others were out of order ))) The whole atmosphere is more or less ok, but smells USSR a lot!!!!! I don't recomend it!!!
Prisvärt och enkelt att boka, träningmöjligheter var bra och fin service med alla papper angående visum =) sängen kunde vara lite bättre, men ändo helt OK
Trevlig, hjälpsam och service inriktad personal. Dyrt när man skulle använda hotellets taxi till flygplatsen..
location, reception and lobby bar service
Pleasent staff, friendly atmosphere, comfortable beds,reasonably good location. It is a very good hotel, but not a 5* as clasified by the site. More of a 4* delux.
Very nice location, good service; fantastic cuisine - greating to the chef!. As well very kind personnel
Staff very pleasant. Nice live music in evenings. Clean. Good sauna/gym but not mixed. Fine dining. Well cited for The Hermitage and Neva embankment. No water offered at dining table as routine. No tea/coffee facilities in room. No WiFi in room.
comfortably, delicate staff oldfashion TV
Very good localisation, nice service (generally), nice rooms. Bad/very slow service in bar, additional (high) payments for concierge
Terrace bar and lobby bar were excellent. Staff knowledgeable and helpful. Great location. Room very clean and comfortable.
It is really super to have a stay in this hotel.Everything is excellent !! If possuble I should give them 12 to 10 instead of 10 to 10. Thank you so much !!!
Location excellent, staff willing and informative. Common areas were cold, mainly due to high atrium roof. Lobby and bar lacked atmosphere.
Location is excellent, very close to major tourist attractions in St. Petersburg. Access to the hotel is wide street hence feels safe. There is a convenience store just next door so you can buy essentials such as water, or snacks if you don't want to pay for the expensive room services typical of hotels. The breakfast was good quality. The room location was a bit off for me, and the room layout.
clean and comfortable room. Hotel is situated in the centre but it's very quiet because it's in a court yard. Perfect location near Nevsky prospect and close to Hermitage.
Ease of access, parking, quiet location, freindly staff, good breakfast and felt safe. Lovely big rooms and excellent shower!! Evening meal in resturant was a little disappointing, had some very tough meat!!
Very romantic and comfortable hotel, good restaurant, very close location to all city historic places. We liked everything and will stay here again when visiting SPB in future.
entire staff was very helpful the cost of breakfast , $15, is expensive and not justified
Comfortable room, good service, restaurant at reasonable prices, staff effort to please, very quiet, excellent location
Great location with easy walking to most of the tourist sites. Very safe neighbourhood, even late at night. Staff are very friendly and helpful. Would have been nice to have breakfast included in the rate, even if only a small continental breakfast.
Great location, short walk to all major attractions. Many excellent, mid-price, restaurants within 2 blocks. Ahtpekot particularly good. They advertise having a swimming pool. That is true, but not in the American sense. They want you to rent the pool/sauna for your private use at $45 an hour.