Beautiful location. Large comfortable room. My room was a long walk (down a steep hill) from the restaurant and parking.
Location was excellent, nice and clean surroundings, excellent views Layout of room, little odd, tv cabinet was facing the door (no place to sit in front of tv). Almost all programmes on tv had a fee associated, which really surprised us (especially, since the daily rate is towards higher side)
Location was excellent, with views of nearby Golden Gate Bridge. San Francisco skyline was also visible across the water. The room was large and very comfortable. The setting was lovely and peaceful. The meals, though well presented and tasty, were overpriced. If we stayed there again, we'd probably go out to restaurants in Sausalito.
Everything! Top notch from the staff, to the room, to the grounds, to the food...I could not ask for a better experience, and I cannot wait to return!
The staff were very welcoming and professional. The bar was good fun and the food excellent. Breakfast was also very good. Our room was a long way from the bar and restaurant. Walking between the two in heavy rain was no fun! Sometimes housekeeping were a bit slow.
We equally enjoyed the view from the glass-enclosed porch of our historic building of the San Francisco skyline and the stunning panorama of the bay under the Golden Gate Bridge.
the location the food the service the room - the view and the spa couldn't drive to my room
The view of Golden Gate at night is priceless
Great historic location. No airconditioning....bad on warm night. Breakfast was expensive and not good.
The location is awesome. It's so close to so many activities during the day and night. We only did a small fraction of the activities available. Also, the restaurant and bar have fantastic food and atmosphere. The guests next door to us had a dog that barked often. We found that the hotel staff had left two bags of earplugs in the room. Was this a solution to the barking dog problem?
The staff was incredibly friendly and the happy hour after a long ride on complimentary bikes was a nice way to end the day. I missed having a hot tub or sauna.
Room appointments, cleanliness, breakfast room very pleasant, drinks in the evening, pretty lobby, great location for our events. Needed more light in the room at times. It was hard to see where the hotel was, coming in from the highway because only one side was marked well.
Very accommodating staff and clean design. Overall a great hotel for the price. no
Very artistic No airconditioning There is only one elevator. Can get busy.
How unique it is... Rooms small but well organized and works.
I really like the old-time feel of the building and it has been very well maintained. The office staff were kind and helpful.
The friendly staff and antiquated-design style. The bathtub was leaking water.
the late check in at 3pm. it would b nice to see that info somewhere. i could have missed it though. Earlier check in would b nice. Otherwise nice place.
Furniture, decoration and bath tub old style . very comfortable in general. The lobby,bar and restaurant beautiful ! Some more maintenance in room, one curtain not working properly, one light not working, fridge a bit noisy and one spider in one corner of the ceiling
The decor was magnificent. Only problem was in the bathroom the shower was either too hot or too cold. The temperature is difficult to control. Also, they don't offer complimentary breakfast that you would get at a normal hotel. Plus the parking fee was $35/night which was definitely out of our budget. It was convient in location because it's only about 15 mins from fisherman's wharf and 10 mins from Chinatown. I would say my experience was alright with the hotel but I wouldn't stay at this hotel again.
Rooms were clean and staff was helpfull. Reminded me of a quaint European hotel Staff was disorganized, restaurant was expensive, no air condition.
Loved it, can't wait to go back
Good appearance and style Small room for the money and no AC.
Its a beautiful old inn. The rooms are huge with nice living rooms and big bay windows. Its the highest bed i've been in. The WIFI kind of sucked so it may not be great for biz travel if you need to be seriously online.
The cleanliness was outstanding and the staff was wonderful. The room was tinier than my house bathroom alone! And the beds were awful. For the price, the location was awesome, but I didn't sleep at all for 3 nights.
Convenient area and affordable Very slow elevator. Uncomfortable bed, tiny shower. Sink is right next to bed.
I liked the locations and the staff was great. Trolley cars stop right in front Macy's around the cornedr Union square around the other corner. Foley's right down the street we were a little chillled, needed more blankets
The location was excellent. Also offered a complimentary continental breakfast every morning. Great value. n/a
I booked three nights at hotel Stratford for a conference at the Hilton in Union Square. When I arrived, they informed me that there had been a bookkeeping mistake and they had overbooked for the second night. However, they had already reserved a nice room at the Adante hotel nearby and did not charge us for the second night. When I returned for the third night they upgraded me to a significantly nicer room which was much appreciated. Very friendly staff and an amazing location--I'll definitely be returning. The elevator is a bit slow, but it's not really a problem--it encouraged me to get some exercise by using the stairs a few times :) The breakfast isn't much, but it did the job and the coffee was hot and fresh.
location, clean room lobby looked a little old.
Good location Although we booked a room with a queen-size bed, we were given a room with a double bed. The bed was too small and the room too stuffy/hot, so we asked to change rooms. They were booked and refused to switch rooms, so we ended up getting a last-minute hotel room nearby. They gave us the appropriate room the next day - the bed was better, but the window along Fulton St. couldn't close, so it was noisy. There is one elevator, and it is very slow.
We booked this small hotel for the night before the Nike Marathon so we could be close to the starting gate. It is right off from Union Square which for some might be a plus ... for us a nightmare of noise and a stuffy, airless, tiny room with NO AC. And beware - they put a "deposit" of several hundred dollars on your card which they don't release until 4-5 days later. We checked out without staying .. no refund and we still have to wait several days for the deposit to come off our card. We walked over to the Westin St Francis ... and got a queen size room for $30 more than we paid for this hotel. The Westin of course had AC and clean, wonderful accommodations. We felt really dumb for not booking it in the first place.
It was basically in union square. The hotel was cleanly and the front desk staff where friendly. Breakfast was minimal but appreciated. It was excruciatingly small. I don't mind a smaller room but I tripped over the bed, chair, and cords many times! The cleaning staff knocked on our door at 9:00 am each morning! Come on, we wanted to sleep in on our vacation!
Likes that the hotel was within walking distance for the yellow line and Union Square. Also enjoyed that it had super friendly staff. Slightly noisy with cable cars driving right in front of street, hard beds and not sure if AC existed. Beds, noise of cable cars.
Low cost for the area. Conveniently location. Overall my room was reasonably quite despite the proximity to Union Square. Continental breakfast was pretty poor. Coffee was pretty watered down. I decided not to eat there during my 4-day stay.
Stratford hotel provides clean and comfortable rooms, and is located in download San Francisco. It is the best choice if you want to have a sightseeing or tour in San Francisco. Transportation and food are extremely convenient.
Great food, staff and service. Valet took a little long.
Expensive mini bar, breakfast etc
I loved the large room! The space was great. Loved the airy feel.
Great vibe in the hotel bar. Room service was slow, found a hair in my food, ordered a Coke three times and never got it, was provided with only a comforter and fitted sheet on my bed, food wasn't very good.
Classy Good room service food Hidden cost for valet parking - $52 a night Hidden cost for a 50 cent aux cord - $100 deposit Hidden cost for more than 5 glasses ordered for guests House keeping failed to clean my room one day when I called them before leaving for the day specifically asking them to tidy up No Hot tub or pool
The staff and location were both excellent, the bar is also fun (and the reason I knew about the hotel to begin with). There sure are a lot of interesting chairs around! Room service was prompt and the food was tasty. The bed is comfortable and the rooms have pretty good noise control. The rooms are in dire need of updating. We stayed in a studio so the size was good, but things just seemed old. The walls needed touch up paint, the bathtub was peeling (about a 10'' section was missing plaster), the grout was stained, the hair dryer must be from 1985, the thermostat is old making it hard to control room temperature, the faucet was probably really awesome 20 years ago, but now it is difficult to get it in the "off" position, not good in a state experiencing a drought.
The location was very convienent. I chose to park down the street and save $30 for over night parking. Nice pillows and comfy bed. This hotel is really small the room was giving me an allegric reactions I could not breath, until we forced the window open. The shower curtain and shower smelled really bad. That was gross. I will not be staying here again.
Superb location right in the heart of San Francisco's Union Square area, excellent restaurants and shopping nearby. Beautifully decorated room that was quiet and serene. Standard room king was quite small. No room for more than a couple.
Room was nothing special the lobby and bar were cool The room was was average and bathroom was very old decore
Old & tired Tired
The bed was very comfortable. The room was dark with the curtains pulled closed. I stayed at the Clift this past weekend with my wife for a "staycation" away from the Oakland grind we call our normal lives. A few concerns with the Clift Hotel. When we arrived we were unsure about how the valet worked since there are no signs or "red jackets" (they wear black). We had to circle the block and call to find out what the deal was. It's also expensive, $52+ tax per night. Once we were in the Hotel we were told that our room wasn't ready, which was completely fine since we arrived 3 hours prior to check in time. We happily checked our bag and went for a stroll around union square. The problem is that the woman at the counter said we should expect a phone call with in the hour when our room was ready. We waited the hour and then another hour. No call. We then returned to the Hotel at 3pm and were told by the same women that it "should be ready within the hour."This would take us up to check in time...Finally at 4pm we complained and a manager upgraded us to a Jr. Suite and promptly gave us the keys. Sales Training: under promise and over deliver, not the other way around. Finally we arrive in our room and its pretty nice. It was on the 15th floor and the view was pretty urban SF high life. We were happy. The tub and painted surfaces were chipping and sup par. apparently this room costs $450+ per night, If I paid that I expect a little more attention to detail and quality. We dined at the Velvet Room, the Hotel's restaurant. We were offered a cold and breezy table next to the hallway leading to the bar but were happily seated in a lovely booth when we requested that. Dinner was delicious. The Redwood Room, their high shelf bar, is always crowded and all seating is reserved for $350+ bottle service. The common areas are nice, warm, and cozy. The room is three star. The overall experience is ok, we'll try another place next month and report back.
The room and hallways where dark, the bathrooms are in bad shape (old and rusty), the tv was small and didn't have on demand. It used to be THE PLACE TO STAY in SF... Not anymore...needs a remodel urgently.
Mycket trevlig och hjälpsam personal samt städ. Mysiga, fina rum och bra mat. Centralt läge nära Union Square med en massa shopping och ganska nära Market st. med en massa kommunaltrafik. Vi är mycket nöjda med hotellet! Nej, mycket trevligt hotell!
Charmigt rum och bra lage . Frukosten var en besvikelse.
Frukosten och sängarna var bra, liksom badrummet. För att vara ett Warwick-hotell hade det ganska liten lobby, utan bord etc.
Utmärkt läge! Gratis internet.
Det var trevlig personal och rummen var fantastiska! Bra utgångs punkt för vad staden har att erbjuda. Helt rimliga priser för rummen och servicen. En helt fantastisk vecka helt enkelt! Vi är så nöjda! Något minus är att det är dåligt med matställen runt hotellet, mest dinners. Det är även väldigt mycket hemlösa i hela staden.
Utmärkt läge, utmärkt restaurang för frukost och kvällsöl, prisvärt Konceptet är en aning opersonligt, men det betyder inte mycket i förhållande till det goda och prisvvärda läget och den förhållandevis höga kvaliteten.
Rent hotell.Bra läge.Tyst på nattenGym fanns men vi hade ej tid att använda det.Internetuppkoppling gratis bra.Friskt vatten i flaska kunde vi ta gratis varje dag.
Närheten till centrum
The yellow "pineapple" touches all around the hotel were adorable!! we stayed in the queen starlet room which was small but you'd hardly notice - it was laid out very well. Bathroom is very modern! Room was very clean and bed was comfortable. I would definitely stay here again. Our airconditioner didn't work the first night. The front desk offered to move us to a new room but we declined, hoping the window would provide some cool air. The next day our AC was fixed while we were out and we didn't have further problems. Also wish the the bed had a top sheet in addition to the fitted sheet - Sometimes the duvet was too warm.
Location, pineapple scent A ton of little creaky, old, uncomfortable things about this hotel add up to a tough place to sleep. This includes hard pillows, creaky pipes, random irregular sounds from the walls, a heat-happy thermostat, and so on
The staff was willing to over and above to make their customers happy.
This hotel is very charming in an old fashioned manner. Dark wood furniture, parquet floors, tiled bathroom, and shuttered windows. I stayed on the third floor facing the street in a deluxe queen room. I found there to be plenty of room to move around. The queen bed was very comfortable. Everything was cleaned spotlessly every day. Its proximity to Union Square made it an excellent base of operations, and I felt safe walking too and from it. The hotel's restaurant, Millenium, is a truly excellent vegetarian/vegan restaurant with a great bar. The food is phenomenal and the staff knowledgable and friendly. Continental breakfast included. Tequila shot on check-in and wine and cheese from 5-6pm! Reasonable WiFi. I will definitely stay again. Since I had a room facing the street, I did get some street noise in the early morning. It didn't bother me but if you are a light sleeper ask for a room in the back of the hotel--there's not much of a view anyway. WiFi signal strength was a little low in the room--good enough for email/web, not enough for VOIP/videochat. The continental breakfast had a limited selection (although that didn't bother me).
This boutique hotel has so much charm. It was perfectly located for our many day exploration of SF. I also found it to be located in a hip area, being around the corner from the, reservations only, craft cocktail lounge Bourbon & Branch, and the best Thai restaurant (according to expats) in the city, Million Thai. I shopped many (endlessly beige and corporate) luxury hotels in the area, but was won over by this luxury hotel with personality. The room was very clean and quiet. We found the duvet and bed to be very comfortable. The bathroom was very modern with a wonderfully relaxing shower. The reported remodeling was complete when I visited and I found that the photos were an accurate portrayal of the rooms. I would not hesitate to book this hotel again, and would enthusiastically endorse it to friends and family.
After long days of walking and shopping, your great hot showers were the best part, followed by a little wine and cheese. Was great! The location is perfect! There was some funky smell coming up from the lower level... It wasn't overwhelming - just noticeable. It certainly won't stop me from coming back.
Everything was very nice and the staff was very friendly. I also liked check out time was 12PM without having to ask for a late check out.
Great yellow accents. Great staff. Great breakfast food. Wish there were more food options and eating time.
The hotel was close to centre of town and accessible to most attractions by foot or cable car. No coffee facilities in rooms and the room itself could have been a bit larger.
room overall was very small, but looked very nice and clean. not much of a view in downtown San Francisco... we were staring right into someone else's hotel room in the adjacent building. solid room, great customer service. area underneath toilet lid seat was filthy
Its location was perfect to know downtown San Francisco.
Service was great. They were very helpful.
The staff were very helpful and the location was perfect for getting around. Ask for a quiet room at the back as street noises can be annoying at the front, on Powell. I would definitely stay here again. Panhandlers are a problem around Uniion Square, but they were not aggressive, just sad.
Location Based on 1 experience, we did not enjoy our dinning experience. Food was not well prepared. However, our server was cheerful and above average in service.
smallest room ever experienced for a first class hotel and not worth the cost.
relaxed and family like environment. Very well designed and pretty lobby. Too narrow corridor and small room.
Poor internet connetion
Great location, internet free with printer Rooms old fashion, a bit small, with old carpet
Staff pleasant. Able to check in early. Hotel located in union square.Please write at least 15 words
Nice rooms - reminded my wife and I of our stay in Italy. Great location and staff.
Convenient location on Powell. Pretty much at the centre of everything. Staff were very responsive. "on-site" parking as advertised was maybe 2 blocks away !! and the 2 rooms I booked were to have city views - one definitely did not and the second one had very limited views
Walking distance to many sights. Too much furniture in small room. Strange smell in room and hall.
The shower was amazing and the beds awesome No hot water at all on Friday morning waited over a hour and still nothing but ice water in the shower. When hot water was available shower w as awesome
The location worked well for me, close to Sausalito. The housekeeping staff did a good job with the room. Hotel is dated and the carpets and furniture are worn. No restaurants in the immediate area. It is overpriced for what it offers. Far better to stay a bit further north - better value.
Hotellet ligger nära Union Square och Powell Street/Market Street. Dålig service och bemötande vid incheckning. Fick först vid incheckningen veta att den i bokningen inkluderade frukosten inte längre höll med frukost och fick ingen ekonomisk ersättning för detta. Bristande städning speciellt i badrummet.
Ganska bra läge med nära till shopping mm, helt ok rum med bra städning, dock luktade korridorerna illa, endast en ur personalen var trevlig resten vi träffade däribland två kvinnor verkade tycka att service var det minst viktiga I hotellbranschen det var pust och stön både vid in och utcheckning allt verkade jobbigt istället för att välkomna oss som betalande gäster till deras hotell, den värsta ur personalen en indisk herre vid namn Monsure var bland det otrevligaste vi träffat vi beställde hotellet med inkluderad continental frukost vilket efter mycket tjat visade sig endast vara en god vilja från deras sida vi fick iaf en frukost I frigolitkartong modell pizzeria, frukosten bestod av ett äpple wienerbröd och muffins!!!!!!! Dock luktade korridorerna illa, endast en ur personalen var trevlig resten vi träffade däribland två kvinnor verkade tycka att service var det minst viktiga I hotellbranschen det var pust och stön både vid in och utcheckning allt verkade jobbigt istället för att välkomna oss som betalande gäster till deras hotell, den värsta ur personalen en indisk herre vid namn Monsure var bland det otrevligaste vi träffat vi beställde hotellet med inkluderad continental frukost vilket efter mycket tjat visade sig endast vara en god vilja från deras sida vi fick iaf en frukost I frigolitkartong modell pizzeria, frukosten bestod av ett äpple wienerbröd och muffins!!!!!!!
Trevlig personal som var mycket hjalpsamma. Centralt och ett hyfsat pris. Trevligt att de bjuder pa vin mellan 17.00 - 18.00. Hotellet var helt ok men de hade inte nagon frukost som det stod pa booking.com. Detta hade hotellet meddelat den 15/9.
Trevlig personal Frukosten kunde ha varit bättre
Bra hotell i de centrala delarna av SF. Bra, rent och rymligt rum. Trevligt att hotellet bjöd på vin varje dag mellan 17-18. Fungerar bra med parkering ca 200 m från hotellet.
Everything! Location and comfort were perfect.
Location, design and helpful staff I wish the corner round rooms were more affordable
beautiful room, relaxed atmosphere, great location, attentive staff. We would stay there again.
Very quiet. Luxurious interiors. Excellent location Our room looked out over the cooling system for the hotel
The hotel was very pleasant. The rooms are lovely and comfortable.
The room was clean, good view (we could see the Golden Gate Bridge from our 6th floor room). The staff was very friendly. Parking garage spaces were tight but adequate and a good value at $26 per overnight parking. If you are a light sleeper, this place probably won't work for you. It was very noisy, outside and inside. We could hear traffic, sirens, and even people talking outside on the street at all hours. Two homeless people on the sidewalk had a loud argument at 5 a.m. regarding a space they wanted to claim for the day to solicit donations and we could hear them quite well. In the room next to us we could overhear their conversations even though they weren't talking loudly. The walls must be rather thin!
Comfortable stay. Lovely staff. Enjoyable full, free breakfast. No black out curtains in the room.
Location close to most everything
Comfort Inn By the Bay was close enough to the things that we were looking for that we were able to walk from place to place for much of our trip. The staff was very friendly and the hotel felt safe and cozy. Even after we checked out, there was a place for us to safely leave our luggage until we actually left the city.
I loved the game room and all of the stylish touches to the room! The color schemes felt good and the staff was very pleasant. I did not like the elevator. Way too small. I also could smell a stinch throughout the hotel like old moth balls. Just being honest. Also, just my opinion, but I think the hotel should offer breakfast. While I do appreciate the espresso in the room (which was delicious), I'd rather have food; if I can't have both.
Staff was extremely professional and super nice! The hotel was centrally located to everything and the room was really cool! Loved it!!
The staff is very friendly and helpful Poor ventilation in bathroom
great location. nice staff, excellent service, available communication (internet, phone) The parking is too expensive, and there was no breakfast in the deal
Daily greetings from the hotel staff. Very helpful concierges. Housekeeping not being stingy with towels. A restaurant on site.
We loved this hotel. The game room downstairs was a huge hit with the whole family. The location cannot be beat.
The game room downstairs is fantastic. The rooms are mod in decor and the beds extremely comfortable. The staff is top notch. The place is just cool.
The staff was amazing. We also had every comfort at our fingertips without any pretentiousness or high prices.
The attention to detail regarding the comfort of the bed, the quality of the bed linens and pillows was evident and appreciated. I slept very well even though my room faced Post Street. The hotel is old and staid. Only so much can be done to mask this fact. I was disappointed and amazed that the "soaking tub" of the room description was in fact just an old bathtub. The continental breakfast included in the club level rate was very adequate, but required going to the dining room, not the 4th floor club level lounge per description.