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The staff were very welcoming and professional. The bar was good fun and the food excellent. Breakfast was also very good. Our room was a long way from the bar and restaurant. Walking between the two in heavy rain was no fun! Sometimes housekeeping were a bit slow.
Location was excellent, with views of nearby Golden Gate Bridge. San Francisco skyline was also visible across the water. The room was large and very comfortable. The setting was lovely and peaceful. The meals, though well presented and tasty, were overpriced. If we stayed there again, we'd probably go out to restaurants in Sausalito.
Beautiful location. Large comfortable room. My room was a long walk (down a steep hill) from the restaurant and parking.
the location the food the service the room - the view and the spa couldn't drive to my room
The location is awesome. It's so close to so many activities during the day and night. We only did a small fraction of the activities available. Also, the restaurant and bar have fantastic food and atmosphere. The guests next door to us had a dog that barked often. We found that the hotel staff had left two bags of earplugs in the room. Was this a solution to the barking dog problem?
The view of Golden Gate at night is priceless
Awesome views of Golden Gate bridge and San francisco city (we got seriously lucky with the weather - there was no fog). The hike on Marin Headlands offers beautiful vistas. The resort has good restaurants & very good service. The open field provides a good area for kids to play. The field was uneven
Everything! Top notch from the staff, to the room, to the grounds, to the food...I could not ask for a better experience, and I cannot wait to return!
Location was excellent, nice and clean surroundings, excellent views Layout of room, little odd, tv cabinet was facing the door (no place to sit in front of tv). Almost all programmes on tv had a fee associated, which really surprised us (especially, since the daily rate is towards higher side)
We equally enjoyed the view from the glass-enclosed porch of our historic building of the San Francisco skyline and the stunning panorama of the bay under the Golden Gate Bridge.
Great historic location. No airconditioning....bad on warm night. Breakfast was expensive and not good.
Great location, wonderful room, really just an exquisite little place. Loved the wine and cheese at 5:30; had to check out before breakfast, though. :( The glum, unfriendly guy who checked us in. Thankfully, he was replaced a short while later by a smiling, friendly woman.
This is a fun place to stay really close to the center of Sausalito, excellent restaurants close by, excellent views of San Francisco, easy access to Golden Gate and the Marine Headlands park.
Walking distance to all of the cool spots in Sausalito. Staff was very helpfull.
The room was clean, the bed was amazing, location was walking distance to all things downtown, I felt safe with my young son, easy express checkout. No room service, for the money we spent I would've liked to see a free breakfast, the cost of parking is insane (it is SF though), no pool.
Hotel was clean We booked a room for two night with a king size bed upon arrival we were not told they didn't have a room for us instead sent us to a room with double beds wouldn't accommodate us claiming they had "no more rooms available "... next day had issues relocating our luggage to next room. Parking was absurd $70 dollars a night ?? Overrated
Everything else was great Price for parking
Friendly accommodating staff. Great location, beautiful facility. The observatory level was cool, but packed, so much so we didn't stay to enjoy the view. I would recommend to a friend. Disappointed that I reserved a room with a larger bed and due to room availability we were moved to a double, which my wife and I were unable to share. We're by no means large people. It would have been nice to be able to park or rental without being charged extra, but that seems to be a norm in the city.
The location A 4 star Marriott hotel without room service? In San Francisco? Get your act together. What a dated American hospitality company. Will not stay there again and would not recommend this hotel to anyone
Really nice lobby, rooms where clean The wifi wasn't free, they charged you to use a computer for $.40 per minute. I really needed a workstation. No hot tube or pool for $400 per night. Will not go back.
We enjoyed the Marriott Marquis hotel very much , but the valet only parking is a bit spends. Thank goodness there is another parking garage one block over. Y
They tried to steal my luggage when I first came in, took them over 4 hours to bring my stuff up. I said enough of this bs and went to go down myself and get all my stuff to find it hiding in a room away from everyone else while the guy at the front was telling me "it'll be there shortly were a little backed up". Then to top it all off I find $35 of charges from the hotel of stuff I never used. I've never been so disrespected by a hotel in my life. Shady workers I highly recommend you don't stay here.
Location No swimming pool
Location is excellent. Big hotel where you get lost. Looks and feel old, needs a major renovation.
The value for the money is really good! It was clean, spacious, well decorated. We ensured to get two beds in the bedroom and we got them!
Great location great front desk people beautiful view Drink left in room from previous occupant
Lyxig lobby, fantastisk utsikt, stort rum med alla bekvämligheter och mycket professionell och trevlig personal. Frukostbuffet man kommer ihåg. 5 stjärnigt in i minsta detalj. 8 dollar + skatt för en liten flaska vatten i minibaren. Ligger högst upp på Nob Hill och i en stad känd för sina branta backar med väldigt få taxibilar blev det mycket tunga och långa promenader upp och nerför backarna.
Room was small but nice. Too expensive & staff loud.
Stay here for the location. Right across the street from Pier 39, and walking distance to Ghiradelli Square, shops, and reataurants. $50 + taxes to park per night. The fire pits were not working during our stay, and they were not apologetic for that. That was one of the main reasons why we decided to stay at this hotel.
Location is perfect, rooms are clean and well kept. Staff is very friendly. Great place to stay, unique property with special amenities not typically found in hotels.
Wonderful bed and pillows 1. Under construction. ...need I say more. 2. A new remodeled room had no bathroom counter space w/ a pedestal sink. Only mirror in bathroom.
Funky features and a great games room. Loads to do with a family.
The Game room made our stay extra fun for our whole family. The beds were firm but very comfortable. Love your fresh decor.
Loved the modern, nautical decor and fun seating areas and games! All in all an incredible experience! Our overall experience was wonderful. There were a couple of minor details that could use checking. The shower drain was slow and the bathroom sink counter was beginning to show signs of rust. Might check into a sealer as we know it's only 4 months old and could tell that the staff was making an effort to keep everything really nice.
Nice Clean and modern Could hear guests above us all night walking around. But the biggest downer was that while they advertise poking is available they don't tell you it's $49 a day
The location (and that's it) The hotel was under major construction which we were not aware of in the slightest prior to booking the room. The room lacked more than a single mirror and there was no door on the closet (this wasn't a huge issue, but in a way it served as the icing on the cake for what was a pretty horrible hotel experience). I'm a Club Carlson member, and after that experience I am in no hurry to book a room at another affiliated hotel.
Rooms are nice but very basic. No mirror other than bathroom and no microwave. Definitely not worth $300+ a night.
Nice location. Having to pay 50 dollars for one night of parking. Absolutely ridiculous. Also, no fridge or microwave. Sleep number bed wasn't working. For $250 a night I definitely expected more.
Such a hip fun hotel
Läget utmärkt mitt i stan nära shopping Städning undermålig och städerskan slängde av misstag en kasse med nyinköpta skor. det tog tre dagar att få ersättning från hotellet!!
Centralt läge mitt i shoppingdistriktet. Nära till spårvagn/buss och restauranger, vilket gjorde det enkelt att nå olika sevärdheter
Underbar personal överallt på hotellet. Bra känsla för service. Dom hade sjabblat bort vårt rum när vi skulle checka in men utan tvekan blev vi uppgraderade till hörnsvit utan extra kostnad
Läget är utmärkt, sängen (King size) bekväm, och gymet var välutrustat jämfört med många hotellgym. Som på de flesta amerikanska hotell är frukosten extra och blir ganska dyr med dricks om man vill ha frukostbuffén. Internetuppkoppling ingår inte heller, och det var problem med att få internetuppkopplingen via WiFi att fungera. Lyckligtvis hade jag med mig lång ethernetkabel.
Av de tre hotell som vi bokat via Booking.com var Parc 55 Wyndham det dyraste och det sämsta! Hotellet har en stor outnyttjad potential. Vid incheckningen försökte personalen lura oss att ta ett sämre rum än vad vi bokat och fått bekräftat, mer än tre månader tidigare.Erbjudande var att byta rum efter första natten. Hotell personalen hade för mycket att göra vilket gjorde att vi inte fick checka in förrän flera timmar efter det som bekräftats, 17.00! Först när vi återkom fick vi bokat hotellrum på rätt våning. Business center med "all" utrustning hade bara två datorer kopplade till skrivarna, ståplats till hälften av datorerna, skanner saknades och inget papper i skrivarna! På de flesta hotell vi bott på under vår vistelse i USA har wifi varit gratis, det var därför förvånande att Parc 55 tar $ 12.95 för en medioker uppkoppling. En del skulle kalla det girigt!
The lobby area inside us very beautiful, yet it's not that unique anymore compare to some of the newer hotels. Location is very good, right access from ferry building and many good restaurants. Room needs renovation. Restroom is small, couldn't find light switch when we get in the room. Booked king bed room and was given a double bed room, staff told us nothing they could do. They did give us some credit but only end up buying some water, because there is none in the room.
The hotel was beautiful and it was clean
The hotel atrium remains spectacular. Great location in financial district, overlooking the bay, a walking distance from Fisherman's Wharf, but be aware that many restaurants and coffee shops in the immediate vicinity of the hotel are closed on Sunday. Bathrooms are small and outdated. Overnight parking is $34.00.
Excellent location with great facilities in this hotel. It's really easy to travel to other famous sightseeings and restaurants in this area are really good. A little bit noise whether stay in high floor or in low floor, and the bathroom is too small for a 4 star hotel.
Location is great, large facility for meetings Lack of aesthetics, just tired and drab. Parking is just ok
Breakfast The receptionist lied to me about the parking fee Later the hotel charge me 75 USD for overnight parking
Downtown you're close to everything and the hotel view was amazing. You're still downtown, so you walk out and it's a lot of homeless and the streets smell of urine, bad. The hotel staff is in no hurry for anything. Toom service took 1.5-2 hours and we even had a package delivered and they never bothered to bring it up. After three hours we told them forget it we'll get it ourselves. Cleaning staff is super nice. They were doing construction there so don't bother trying to nap during the day, because they were jack hammering the lobby. For the money I think there's better.
The Staff! The Food Selection and quality was Very Bad, for a hotel that size and location. The $60.00 Plus a Night to valet a Car Is Crazy,
Very comfortable bed, great location, friendly staff.
The location couldn't be more convenient, just steps away from the Embarcadero BART station, and very close to everything off of Market and the Embarcadero. The hotel itself is large and strangely appointed in some ways in the lobby (huge sculptures, dated music, pods of work or social spaces set out in the midst of an overwhelming visual scale reminiscent of Soviet architecture). That said, the staff was so welcoming and pleasant, and the rooms are clean, new, and quite comfortable. I did not try room service, but everything I experienced was worth the very affordable rate. I'll be back.
The staff was awesome and we used the regency club for the first time. Glad we upgraded for it because we loved it! Overall a great stay! For the price that you pay, the gym should should have a more equipment.
I liked the lady at check in helping resolve an issue with billing. Somehow, the hotel reservations people decided I should pay for an extra night when I had cancelled that night the previous week. The lady at check in was very helpful and was able to resolve the issue, but I was disappointed I had the issue in the first place. It was not clear to me why this happened. The room was nice - but quite expensive in my opinion.
GREAT CUSTOMER SERVICE, EVERYONE IN THE LOBBY WAS VERY HELPFUL AND KIND. HOTEL WAS CLEAN, AND PROVIDES A FRESH SMELL AS YOU WALK IN. I LOVED THE WATER BOTTLES TO GET PURIFIED WATER AS YOU WALK IN OR LEAVE.
Nice location Slow service from check in to check out Uncomfortable beds (pillows were worn flat, requested new ones and got two more flat/worn out pillows) Towel was dirty (not stained--it had actual chips of dirt on it) slow wifi Very low quality food
The location is wonderful, the bed was good No one answered the valet parking phone three days in a row. No room service. A beer glass sat in the hallway for two days without being picked up. Kitschy "hipster" feel.
While the yellow carpet in the halls is a bit dated and worn, the rest of the Stanford court is updated, quirky, and fun. The staff is great, and the location is only half a block from the top of nob hill. Great weekend escape.
Very comfortable bed. Free wifi. Good gym. Very friendly staff and they sell oddities water for $1 a bottle. A little bit dated interior
The location and our room size No complaints
Steve, one of the staff members, was very friendly and helpful. Aside from that, nothing. Nearly everything. The rest of the staff seemed unimpressed with the hotel themselves and in fact mocked the hotel for intentionally using "false advertising" to lure customers into staying there. Upon arriving we received a "complimentary upgrade," which off the batt seemed wonderful, but once we entered the room we were appalled; we couldn't even imagine what our original room would have looked like. When I called down to complain about the striking difference from the pictures on the website the woman at the front desk replied that what I saw online was called "photoshop." The room was spacious, but empty; there was no headboard, safe or amenities. The hotel offered nothing, but rooms and was not the kind of place you looked forward to returning to at the end of a long day. I would not recommend this hotel to anyone and I would never return myself. For a couple hundred dollars more I could have stayed at the nicest hotel in San Francisco. This hardly ranks with the top hotels in the city, despite its high prices and false four star advertising online.
Friendly staff, great location (walking distance to most attractions), comfy beds and updated overall. Needed spa after some gruelling walks (need to be fit to get around) or simply jump on cable cars outside hotel ;). Although We found city pricy, hotel food offerings were excessive to say the least (no room service either?)Management has to know within walking distance are some great options for meals that are easier on your wallet.
Location Mandatory "urban bundle fee" of $20+ per night, even if you don't use or want the services. Housekeeping was bad -- there was a half full highball glass in the hallway outside our room for our entire stay. When we arrived on a December evening the room temperature was set to 54 degrees with cold air blasting in. Overall not a friendly or welcoming environment, unfortunately.
Window view was loud but nice, room was clean and service was very good. Nice location. Jeffery was a great bartender showing professionalism with an intoxicated female needing assistance at the bar Urban tax fee is a shady charge that was not explained at check in, The fee is for bike rental and internet, yet the Wi fi was listed as free and you would be insane to ride a bike down the hills. I had to argue to get it removed.
Stanford Court hotel was in a terrific location. Cable car intersection right out the front door was super cool. The lobby and bar were upscale and clean. I would recommend this hotel to anyone looking for a boutique hotel in San fransisco. The room size was a little small for the money, and you could hear everything from the hallway and surrounding rooms.
The room and hallways where dark, the bathrooms are in bad shape (old and rusty), the tv was small and didn't have on demand. It used to be THE PLACE TO STAY in SF... Not anymore...needs a remodel urgently.
Room was nothing special the lobby and bar were cool The room was was average and bathroom was very old decore
The location was very convienent. I chose to park down the street and save $30 for over night parking. Nice pillows and comfy bed. This hotel is really small the room was giving me an allegric reactions I could not breath, until we forced the window open. The shower curtain and shower smelled really bad. That was gross. I will not be staying here again.
I loved the large room! The space was great. Loved the airy feel.
Great food, staff and service. Valet took a little long.
Classy Good room service food Hidden cost for valet parking - $52 a night Hidden cost for a 50 cent aux cord - $100 deposit Hidden cost for more than 5 glasses ordered for guests House keeping failed to clean my room one day when I called them before leaving for the day specifically asking them to tidy up No Hot tub or pool
Expensive mini bar, breakfast etc
The staff and location were both excellent, the bar is also fun (and the reason I knew about the hotel to begin with). There sure are a lot of interesting chairs around! Room service was prompt and the food was tasty. The bed is comfortable and the rooms have pretty good noise control. The rooms are in dire need of updating. We stayed in a studio so the size was good, but things just seemed old. The walls needed touch up paint, the bathtub was peeling (about a 10'' section was missing plaster), the grout was stained, the hair dryer must be from 1985, the thermostat is old making it hard to control room temperature, the faucet was probably really awesome 20 years ago, but now it is difficult to get it in the "off" position, not good in a state experiencing a drought.
Great vibe in the hotel bar. Room service was slow, found a hair in my food, ordered a Coke three times and never got it, was provided with only a comforter and fitted sheet on my bed, food wasn't very good.
The bed was very comfortable. The room was dark with the curtains pulled closed. I stayed at the Clift this past weekend with my wife for a "staycation" away from the Oakland grind we call our normal lives. A few concerns with the Clift Hotel. When we arrived we were unsure about how the valet worked since there are no signs or "red jackets" (they wear black). We had to circle the block and call to find out what the deal was. It's also expensive, $52+ tax per night. Once we were in the Hotel we were told that our room wasn't ready, which was completely fine since we arrived 3 hours prior to check in time. We happily checked our bag and went for a stroll around union square. The problem is that the woman at the counter said we should expect a phone call with in the hour when our room was ready. We waited the hour and then another hour. No call. We then returned to the Hotel at 3pm and were told by the same women that it "should be ready within the hour."This would take us up to check in time...Finally at 4pm we complained and a manager upgraded us to a Jr. Suite and promptly gave us the keys. Sales Training: under promise and over deliver, not the other way around. Finally we arrive in our room and its pretty nice. It was on the 15th floor and the view was pretty urban SF high life. We were happy. The tub and painted surfaces were chipping and sup par. apparently this room costs $450+ per night, If I paid that I expect a little more attention to detail and quality. We dined at the Velvet Room, the Hotel's restaurant. We were offered a cold and breezy table next to the hallway leading to the bar but were happily seated in a lovely booth when we requested that. Dinner was delicious. The Redwood Room, their high shelf bar, is always crowded and all seating is reserved for $350+ bottle service. The common areas are nice, warm, and cozy. The room is three star. The overall experience is ok, we'll try another place next month and report back.
Old & tired Tired
Superb location right in the heart of San Francisco's Union Square area, excellent restaurants and shopping nearby. Beautifully decorated room that was quiet and serene. Standard room king was quite small. No room for more than a couple.
Customer service was outstanding.
The staff was exceptional. ALL of them. Not much. The spa was priced really high so we ended up making other accommodations.
Everyone was amazing! Jonathan the bartender, patrick the bellman, everyone! They made my boyfriends birthday very special. This is the best hotel in SF. Thank you to the entire staff. Nothing because everything was awesome!
They need to add a salon that has someone there to do hair blow outs for customers staying at the Ritz.
Everyone from the valet attendant, bellman, and front desk was beyond helpful and attentive. Even on a stormy rainy SF day, they were warm and ever inviting to me. They got me a room on the 27th floor with an amazing view of union square during the holiday season. I highly recommend. Also, the bathroom had great lightening and everything was very clean. Location simply can't be topped. Parking is a choice of valet between $41 around the corner and $60 front door. Wifi is also now FREE. The mattress sheet wasn't fully tucked in but everything else made up for a minor oversight.
The staff were very professional .
Lovely room with plenty of plugs for laptops, etc. Refrigerator and coffee maker. Room also had separate "dressing table" area AND a full bathroom; perfect for a couple! Parking rates absurd. Found a much cheaper garage on our own.
Love the new contemporary renovations to the rooms and lobby Always like space, just wish the rooms were a little bigger, but overall great value for a city where nothing is inexpensive.
Very stylish, perfect location, hotel staff was very very helpful and courteous. Appreciated the free internet. Room lighting could have been better. Thermostat was a off and room was a bit chilly unless we used a high setting.
Most of it is the location and the good value The service was not great very unpersonal
The staff was great specially the greeters at the door and baggage handlers Location location location
Since its remodel they have great rooms
Staff was good. Our lunch experience at the hotel was very nice because the staff went out of their way for our 13 year old who was celebrating a birthday. We had people overhead who made who disturbed us for well over an hour. After calling the front desk to complain it stopped about 30 minutes after our call.
We should get a discount for the noise inconvenience.
Bedding, bed, pillows & nice bathroom. Was after hours & our request for room service was still met. Nothing.
Bra valet parking, bra in/utcheckning Att inte erbjuda gratis WiFi utom i lobbyn är tyvärr typiskt för många kedjor som fortfarande inbillar sig att WiFi är en exklusiv service som man skall ta extra betalt för. Frukost inte prisvärd, överväg att gå ut på stan.
Det centrala men ändå lugna läget Frukost ingår ej i rumspriset, dyrt tillval
Läget nära Fishermans Wharf. Mycket fräsht och snygg design i rummet men konstigt att man hade hallen och klädhängare i badrummet och det kändes lite äckligt att gå in där med ytterskor... Jag bokade rummet i mycket god tid för att få ett rum med utsikt och så högt upp som möjligt då jag firade min 50årsdag. När vi kom fram blev vi erbjudna ett rum på första våningen för de andra var inte städade. Vi väntade då i 3 timmar för att få ett rum högre upp och med utsikt - det fanns bara 4 våningar men något bättre än första våningen blir det ju defenitivt. När vi kom tillbaks 3 timmar senare fick vi ett rum på andra våningen med utsikt över en innergård med cementtak i samma höjd som vårat fönter - verkligen inte vad vi förväntade. Vi hade lika gärna kunnat checka in på en gång i så fall. Det känder väldigt tråkigt efter att ha bokat i så god tid och speciellt påpekat detta.Annars var hotellet jättebra, men stor besvikelse pga rum
Hotellet var kanon med pool rent snyggt mysigt perfekt läge Dyr frukost