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Location is fabulous. Java, the little deli downstairs, is a hidden gem. A less than 5 minute walk to Eldorado next door. View was great as well. My room was dirty. A/c wasn't working properly. Bathtub didn't drain. Water from shower all over the floor. Toilet was constantly running due to a leaky flapper. Not good for $182!
Lots to do in a compact area The gym & pool closed early and opened late. Plus, it cost $8 to use the gym if you did not purchase spa services!!
The rooms were nice, spacious, and very clean. The toliet has it's on room within the bathroom. There were very few channels to enjoy out of basic and sports channels.The rooms offered room service and the higher floors boasts wonderful views of nearby attractions and shops. Despite by online reservation, I was quickly hit with an extra hundred for incendital. The hotel though connected to casino can not access a shared database to give new comers info on gambling. When someone new signs up for a players card at casino they get no initial credits but must pay a game to get points that can only be redeemed after the customer goes broke gambling. Also the food is very high compared to restaurants in a stone's throw.
Check in was quick, bell hoops were friendly as was everyone Nothing
The room was only $70 per night The room was dirty. There were used tissues from the previous guest still in the bathroom of my hotel room. The buffet was over priced and the food was very very bad!!
The room was very clean and the staff was polite. Check in time was later than 2.
It was close to the concert venue No breakfast. Charged a deposit for incidentals but the room did not have anything other than a phone and TV.
Enjoyed our stay!! Nice hotel
The bed and the pillows
Great staff Needs to be up dated.
The hotel room was clean and comfortable which we were pleased with. We weren't impressed with the casino itself. It was small and over crowded.
Nice oversized room. Large soaking tubs. Nice linens on comfy bed. Staff not very accommodating. Maids yelling back and forth in hallways early in the morning made sleeping in impossible.
Overall nice place, room was laid out nice, with plenty of room. Bed was comfortable.
Clean riverview room! Super comfy beds. Short walk to Blind Tiger restaurant (must go!) Casino was generous! (Results may vary. LoL) Staff was nice and helpful. Overall GREAT! No pharmacy nearby. Would have bought hypoallergenic soap and other toiletries from gift shop if they had it. My fault for having sensitive skin.
The shower curtain rod kept falling when I was in the shower and hit me several times on the head. The faucets need some tlc in regards to cleaning.
The staff treated you like family and friends. (This excludes the lady who served breakfast...she was extremely rude and openly rolled her eyes and showed her disdain that we would show up at 10:30 for breakfast (even though breakfast is served until 11 am every morning). Chris was AMAZING!!! I knew if I asked Chris, he would make it happen. People who can afford a place like the Remington, generally do not like being told no. I can honestly say, I never had to worry about being told No at the Remington. If I wanted it, they made it happen. The woman who served our breakfast in the morning. She was extremely rude and openly rolled her eyes and showed her disdain that we would show up at 10:30 am for breakfast (even though breakfast is served until 11 am every morning). This woman told us to serve ourselves. Then she only brought out 4 meals even though I Ordered 5. Then she argued with me claiming I ordered 4. Why would I decide that one person doesn't get to eat breakfast? And then instead of making the meal she forgot to cook in the first place, she just left and never brought the 5th meal for my 5-year-old son. Her behavior and the way she spoke to me in front of my children will never be forgotten. It was rude and I hope that Remington fires her for her behavior. People do not go on vacation to be treated so horribly. Luckily the other staff at the Remington is so amazing and kind and polite that it completely overshadows that one breakfast (I didn't go to breakfast the next morning just in case she was working. I was headed to my dad's last chemo appointment and I didn't want to deal with any bad attitudes.) The Spa was out of this World Amazing! It was closed on Sundays (which I think is a mistake)...however, they will call one of their technicians and have them come up there just for you. I have stayed at close to 400 hotels in my life ... hotels ranging from Luxury to the Holiday Inn. Out of all the hotels I have stayed in, the Remington is the ONLY ONE that I will ever stay at in Shreveport, LA. I have never wanted to stay in the same hotel more than once (I'm a big believe in new experiences and new adventures and "YOLO"). The Remington has completely changed that mindset. I can honestly say, that I will never stay in the same hotel that I've stayed in before ... unless I'm in Shreveport, Louisiana!
We had an amazing time. The hotel was perfect in every way. The pool was outstanding. All staff were wonderful. Can’t wait to come back.