Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Utmärkt personal. Personlig service, vänligt bemötande, bra frukostbuffe och trevliga rum. för litet gym dock. Bra läge.
Trevlig personal, bra läge, bra frukost (inte lika bra i loungen) uselt gym (bättre att inte ha gym alls när det är så kasst), tråkig pool som ligger i skugga mest hela dagen, medelmåttig lounge jämfört med andra hotell vi bott på, små rum,
Jättestort hotell direkt intll Raffels hotell. Nära till MRT (tunnelbana) som är enkel och effektiv att åka. Vi bodde på 15:e våningen och för det mesta stannade hissen ner på våning 2, där man fick vänta på en annan hiss till lobby-planet. (pga ombyggnad). Ogillar att hotellet debiterade mitt Visa-kort 2 dagar efter bokningen eller mer än 1 månad innan vi checkade in.
Bra frukost, rent, bekvämt och ganska stort rum. Jag kan tycka att internet på rummet borde ingå i priset.
Närheten till Raffles hotell. Nära till shopping. Oproffsig personal.
The size and comfort of the room, the friendliness of the staff and excellent service. It was in a great location. The swimming pool area and spa were very good.
Excellent rooms, comfortable beds, good view and friendly and helpful staff I have no complaints about the hotel.
Convenient for airport, city transport, restaurants, some sights, and good shopping mall. Comfortable bed and spacious room. Friendly helpful staff, from doormen and cleaners to senior staff. We had stayed at the hotel before and Drinks in bar were a bit expensive in comparison with those elsewhere.
Excellent location, City Hall MRT is right next to the hotel, and is within walking distance to the CBD and interesting night spots. Very well connected by underground links and malls to the main shopping areas. Very nice rooms, and the executive floors are nicely self contained, with its own gym and restaurant.
Too many "sorry" replies instead of solutions for numerous issues encountered during the stay. 5 star hotel brand delivering to 3- or 4- star service levels. I rave about the Fairmont Vancouver airport; Singapore Fairmont doesn't come close to meeting the perceived brand value.
They always make me feel welcome every time I stay at the Hotel The rooms and the corridors in the north Tower need a little bit of a paint touch up.
I chose this hotel due to its reputation and location, centrally sited for everything and not too far to walk and as it was extremely humid whilst there. Fairmont hotels epitomise luxury and I doubt you would be disappointed. The hotel can be reached from the aiport by the MRT for $2, shuttle bus for $9 or taxi for $25 . Either choice will be quick and easy. The rooms are spacious and have all you would expect for your comfort and convenience. The hotel stands above a shopping mall, Raffles City, which is thankfully air conditioned and has a vast amount of shops and eating choices. All the staff I met were courteous and helpful. There are 2 outdoor pools and a large sun terrace as well as a fitness centre and spa. Nothing negative.
Friendly welcome, spacious room, good location and quiet room at night for comfortable sleeping. Prompt service to fix minor fault with motorised draw curtains. Some furnishings showing wear and tear for this class of hotel and need upgrading. No free hotel internet computer (only hotel on our entire 3 week trip). I did have a major complaint but this will be taken up directly with the hotel not here but explains my selecting No to the following question.
Great location, very large rooms and excellent value!!
I stayed in the north tower. The room was huge, nicely decorated, clean and a had great view. The hopper bus line had a pick up which was just steps away from the front door Too much air freshener in the lobby, $54 buffet breakfast and not as close as suggested to the shopping on Orchard road.
Nice environment and conveniently linked to MRT and shopping centre.
the staff was extraordinary! The rooms and breakfast were top notch.
At least once in a lifetime you should stay at Raffles it is an experience you will never forget.
The best I've ever been in. While the physical plant is equalled or exceeded by other fine hotels, the level of service and the attitude of the staff is beyond any other.
The service was wonderful. Our room was absolutely beautiful, and immaculate. The lack of live music at the gazebo / Courtyard bar. It used to make the atmosphere there even more special.
We loved everything about Raffles Hotel
The room and the garden No internet in the room, or the internet line doesn't work
Ambience History People on staff Nothing
It has a sense of history that one cannot get from modern hotels. Excellent service, friendly but professional. Can't think of anything I didn't like
The classical style of this more then 100 year old hotel we liked a lot. Staff was very helpful and nice. The TV is old and not many TV Channels. Rates of the hotel are a bit to high.
The style of the hotel 3 Singapore Slingh for Euro 40.- !!! in the Long Bar - also drink much too sweet
the room, the deco, lighting and service. may i have special price as a I am a very good marketing person to tell everyone I knew about your hotel, I LOVE IT!!
our second stay in a room with Kitchenette would highly recommend
offers the usual comforts, with great furnishings ad great toiletries. service is welcoming, extending the usual Loved membership perks to my SLH account. could do with providing late checkout more automatically rather than upon request on the day of departure itself. see above on the late checkout. breakfast has somewhat gone down in quality. actually my suggestion is to provide a salad/dessert buffet spread, with a fixed breakfast set, rather than to try to offer everything on buffet.
Amazing location, on a quiet street. The room is superbly clean, and the facilities are very nice.
Very courteous and helpful staff at all levels, Excellent tourist (and business) location
View by the pool, friendly personel, immediately response on questions and problems, nespresso machine, good big bed, luxe bath, relax atmosphere, design, indirect light None
staff attentive,friendly and professional .very unusual for singapore.room was pure bliss as was the pool. only gripe was that airconditioning temperature could not be individually controlled.based on this probably would not stay again.shame because in every other way this hotel is truly outstanding .
the hospitality (each days there is many kind of drinks to be provided ) the breakfast is so poor if we compare it to another 5 stars hotels!
The room was very clean and conformable.Also, the hotel has great staff...they are soooo friendly and nice....Thank you NAUMI for the great service. The breakfast was not included...it would be nice if they include it.
The staff were exceptional. Our room, a patio suite, was spacious and well designed - loved the addition of a coffeee machine in the room and the location was great - next to Raffles and a short walk to the centre of Singapore.
I like the decor of my room very much, the Aesop amenities and all other details in the room are nice. This is definitely rated a 5-star hotel. However, if being compared to other 5-star boutique hotels, their service is a little not up to a 5-star standard. People at the reception are not 'friendly' enough.
The staff were very friendly. The room was spacious and the bathroom excellent, the bed comfortable and the service great. nothing we did not like about the hotel
The location for my meetings but for the weekend we moved to other hotel same price The lay out is not good-the cleaning smell bad -noisy from all sides
Utmäkt läge för att kunna tillgodogöra sig sevärdheter under några få dagar.Lätt att ta sig till och från flygplatsen.
Vi bad om ett rum med utsikt och fick ett rum på 17:e våningen med fin vy över staden. Sängen var fast och skön. Frukosten var amerikansk.och variationen mellan dagarna var liten men vi är mycket nöjda.
Rummet och läget var mycket bra. Beställde frukostbuffé första morgonen men under all kritik för den kostnaden. Dyrt o dåligt. Slut på bestick tallrikar mat m.m Vi satt aldrig tillsammans och åt. Hissarna var också ett problem en var under lagning.
utsikt, fantastiskt rum Jag fick en chock när jag fick reda på att lokala skatten inte ingick i priset, hade speciellt tittat på den när jag bokade och trodde att jag fått ett totalpris i bokningen. Fick betala ca 1800 mer än vad jag väntat mig, väldigt otydligt att det inte är riktigt utsatt, för på bokningen står totalsumma men tydligen inte riktig totalsumma.
Staff were very courteous. For example we arrived early and were able to check in before the official time. They were also very helpful in storing our luggage and obtaining a taxi at the end of our stay.
The Hotel is centrally located, with easy access to public transport. The public transport system ant taxi's are inexpensive. Staff at the hotel were very helpful and gave every assistance when asked questions.
Our booking was arranged through the internet and everything went as normally as expected. The staff were all friendly and most helpful with knowledge of the local area and we were able to gain directions to local businesses. A great location and easy access to tourist attractions.
Location is great! The toilet is too small and too dark for comfort. The hotel receptionists sucks at their work. The bell boys are great though.
No weighing scale availble from housekeeping. Toiletries not adequate.
Sun Café, excellent food and service Charging for limited internet access and per sheet of paper for printing.
Very near to shops, eating places and MRT. No safe
The staff at the front desk welcome you with a smile and very helpful! Nothing!
Good value for money. I also liked th "Green" inititives such as recycle bins.
the vicinity and accessibility to public transport small pool
Friendly staff ,central location, clean rooms
confortable area Small Entance
Amazing location, friendly and helpful staff, neat and clean rooms. I would like to come back on my next trip. No room service and no dining options except the in-house Chinese restaurant.
The breakfast provided was good and the room was comfortable. The waiting time is too slow and repeated calls to the reception desk were not answered.
Hotellet läge var mycket bra. Service och engagemang från personalens sida var utmärkt. Det var tyst och lugnt på hotellet. Bra frukost.
Sängarna var sköna och frukosten god. Var försenade från Amsterdam varför vi inte riktigt var upplagda för nåt annat än sömn.
Personalen var utmärkt service minded och rummens standard var bra. Lite kyligt på rummet.
Läget Inget 4-stjärnigt hotell, snarare 3-stjärnigt. Room very noisy and felt a bit run down. Need of refurbishment. Breakfast very basic and lacked variety.
vänlig och tillmötesgående personal,inga problem att åtgärda fel i rummen.Vi fick ett rum med kök som passade utmärkt för oss. Tyvärr så tyckte jag att poolen var enormt liten.Med det pris som hotellet kostar så tycker jag att en enklare frukost borde ingå.