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Snabb in och ut checkning. Bra frukost samt trevlig och proffsig personal. Bra läge relativt tyst och lugnt.
Mycket nöjd med hela vistelsen det vill säga personal, frukost, rum och faciliteter. Hotellet ligger dock en bit från stadskärnan, så om man inte vill gå en bit, så är det taxi som gäller.
lugn miljö, bra service kring den tvätt som lämnades in. nära till bussar Bra frukost men saknade grönsak typ gurka o tomater. mycket för hårda sängar
Mycket trevlig personal. De var uppmärksamma och service minded på ett sätt som är ovanligt för ett budget hotell. Speciellt var det en flicka i receptionen som heter Susana som verkligen visade prov på god service när hon drog bort en natt på priset då vår toalett gick sönder. Även en kille som jobbade i matsalen under frukost var hälpsam och kom ut och serverade nygräddade croissonts vid bordet! Ingenting
Friendly and effecient staff and very clean hotel Hotel room was very hot. No air conditioning or fan.
Good price and convienience for overnight stay following formal dinner in other Southampton hotel. Did not stay for breakfast as felt that cost too high.
it was close to qe2 terminal room cold heating had malfunction in restaurant food unimaginative
Locality was perfect for my requirements. As with most holiday inns. very clean , good facilities. and well mannered staff. no
From the onset of our stay the staff were very helpful, professional and always had a smile; which in my view is always lovely to have a nice smiley face to welcome you. The room was spotless, very comfy beds, choice of hard or soft pillows (nice touch). The complimentary coffee, tea etc were stocked well (very useful first thing in the morning for a nice cup of tea) The bar area with two big screen tv's was always immaculate and again the staff could not be faulted at all. We had a lovely swim in the pool which is opposite the hotel and again the staff in there were so friendly and accomodating. We did not eat in the hotel at all and so we cannot comment about that side at all. A hotel worth staying in again.
Being repeated offered smoking rooms, having booked a non smoking room,(and hasn't the law just changedin relation to smoking!) eventually being offer a room but being told we'd have to move each night, we cut our stay short.
The location is wonderful. The hotel is a bit on the worn side. It's been updated a bit - but it's still an old Holiday Inn. It could use freshening-up.
Showers in leisure club need cleaning
all the staff were very good and friendly I thought the meals were a bit on the pricey side compered to our local restaurants every thing else was brilliant The fridge wasn,t working which didn,t really matter and on an E mail we recieved when we got home said there should have been chocolats and water in the room there wasn,t
Overall was fine. For $235 a night, a "double" bed should not consist of two twin beds pushed together.
Good food Room smelt of smoke/ staleness. V V hot despite aircon on.