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The location, the installation and design of the lobbies and rooms (excl. bath-room) The Sauna is poorly installed , and not in line with the norms used in the rest of the hotel. The Sauna was overheated (110°c) and hotelpersonnel would not correct the temperature.
This is a fine hotel. The designers were more interested in design than in comfort or practicality. The bedlamps are charming but do not cast sufficient light for reading. The mirrors are ludicrous. One cannot see one's face or hair in a triangular mirror. As so often, the shower faces in the wrong direction, spraying out into the room.
great location and very pleasant staff bathroom and toilet needed better ventilation. no water provided
the location is perfect, personel nice and surroundings great. -
friendly staff, excellent room, good price no
A lovely spot and a classy modern hotel.
The hotel was so conviently located in teh beautiful area of Petite France, amoung beautiful old buildings, flowers and the water. Plenty of local cafes and restaurants close by.
The room was large and comfortable, with windows that opened and we had a toilet in a seperate room We were literally above water flowing under our room (Strassburg is known as the Venice of France). There was a computer set up downstairs to access the internet free. The breakfast was quite expensive for a meal when you don't actually feel like much to eat (22 Euros per person) so we ate at a cafe literally around the corner from the hotel for a fraction of the price. Wifi in the room was also expensive, so we didn't use our laptop, just the public computer downstairs.
location, services night front office manager not particularly welcoming
Location, location, location
Nice, cosy and close to the railway station
The location is good and it is clean and tidy. No. Basically, everything is okay.
Clean, good value - no particular frills but just the job for a short stay in Strasbourg
good location, nice staff, quiet rooms
Good location, friendly staff. The drain in the basin is not working properly, very slow.
Everything was all set. A city book pass was provided that was very useful. Having WFI was very good - I needed to use i.
Location Asked for a double bed was given 2 singles. Car park was 10 minutes walk away and Items in the room were not replaced daily
Unfortunately, I came away with fleas which must have been hiding in the pillow of the bed and was badly attacked and discomforted by the experience.
The room was clea. There is a good, free access to Wi-Fi. Apart from that the loction is really convenient.
clean, rooms were spacious, beds and desk were comfortable, the windows open! no clock in room, shampoo was all in one--body wash/shampoo/conditioner? no washcloths or hand towels, no iron/ironing board (although i also didn't ask--i might have been able to get one). these are minor complaints. the hotel is overall fine.
The desk staff were excellent, they took care to help in every way. Well worth the money and very well organized with excellent staf overall. Nothing comes to mind.
The A/C and the location. The external telephone line wasn't working. To make an external call, one had to go to reception. The A/C was a bit noisy.
helt ok Saknade hårtork Mörkare gardiner kylskåp
Very basic, but OK hotel. Good location and breakfast. Noise from the street all night disturbing (to hot to have windows closed)
Bra läge centralt nära stationen, billigt och snyggt
great location, friendly staff, worth the money front side rooms are big and comfortable but back side rooms are not so much.
Proximity to the station Uncomfortable bed, poor quality linens, dated decor and furnishings, tiny bathroom
convenient for city centre and very close to railway station. This was a very pleasant overnight stop. No
The hotel was located across the street from the Strasbourg train station--very convenient. It was also located within walking distance to the Old Town. The room was adequate and the price appropriate to the amenities offered.
Good location, normal value for money. There were two things I did not like about the hotel. First, when I entered the hotel I had to write my name and address into a notebook where all the other customers could also read the information. I have never seen something like that before. Second, the hotel charged my credit card twice and I had to contact my bank to correct this mistake. Double charging has also never happened to me before.
Close to the center and right opposite the train station.
Sophie was tres gentile. Breakfast was good. I was happy with staying there. I would stay there again if I returned.
only the location close enough to the center very old hotel without any renovation
Very friendly staff, good quiet atmosphere, excellent central location, good value for money and, crucially, highly efficient air conditioning system!
All went fine. We were planning to stay only one night though, so I can't quite say much on long staying. But the staff was very kind, rooms were more than fine for a short staying. Only problem, flushing the toilets might have required some waiting ...
The location was pretty convenient because we could walk to everything we wanted to see and do. The rooms were extremely small. We brought our pack and play for our 1 year old, and had to switch rooms because the room was too small to fit the pack and play in it. They also say that parking is available, but the parking is 3 blocks away.
Sophisticated design and romantic atmosphere closed to 'petit France". Helpfull people!
I liked the design of the hotel, cosy, nice room, nice garden, good location The service was very bad, very messy, badly organised. The toilette in the room, really not practical when it is considered as double room.
My daughter and I found the Chut beautiful and distinctive with the Zen themed rooms, the art work and fine linens. It had a great reading room on the floor and a book called Chut which was I believe is related to the Hotel's name.A perfect gourmet dinner in a lovely garden setting and Wifi access to the Internet along with cable tv on a flat screen added to the experience. The narrow interior "cut out" of the Chut cost as much as a stay at the spacious Courtyard by Marriott in Berlin the night before so it might not be for those on a budget or who don't like narrow spaces and winding staircases. The inn was hard to find for the taxi drivers as it was not clearly marked, perhaps better directions could be provided.
Very friendly staff. Great room: old house redone in a very fashionable way
The owner is very charming. Food in the hotel restaurant excellent. Steep stairs to the room. Showerroom/toilette separated from the bedroom with only a low wall (120 cm)