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Staff were helpful and friendly. Room was available early. Luggage was able to be left on day of checkout. The hostel was grubby. Carcked tiles in the bathroom, hair on shower cubicle for days. Taps fell off in the shower. Carpets were stained and in poor condition. Dishes were left in the sink or on the draining board, food was left on worktops. Little/no natural light in the communal areas. But the worst thing was the cockroaches in the kitchen!!
I stayed in room 17 which is for female only and single beds, it was on the top floor and really quiet compare to the other rooms. We had a small fridge as well in the room. One of the guy in charge was very helpful. Breakfast was all right as well but you have to be quick. They charge $4 an hour for internet and there is only 3 computers. Rooms would do with a light for each bed so roommates don't have to use the main light in the middle of the night. The rooms downstairs look really messy and dirty, especially when we look from the street, but I guess it is the backpackers responsabilities to keep theirs stuffs tidy, it gives a bad look and a bad first impression.
Handy to public transport. Good to have room to myself.
On arrival this place had none of the ket things like free wireless internet or towel hire. Rooms very ordinary. Requested twin share room and was given bunk beds. Booked five night but found out rate paid was for a week and was not offered the extra two days.