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The hotel is brand new, location is amazing, front desk staff is friendly. Our room was spacious and had a very nice view both of the city and the sea. Food was really good but when it gets busy in the morning you have to wait for your coffee for good 15 minutes as you can only order it from the waiters. We spent a night before our wedding in the hotel and needed to have express dry cleaning, we were told that it would be ready next day at 2pm but when we came to give the clothes we were told that it won't be ready until 4 which is too late as we had to leave the hotel around 3 already. We have asked for iron as well and the one given did not work and ironing board was broken. We were offered to have our clothes ironed and we had to pay for it, even though we would expect to have it as a complimentary service as the provided facilities did not work and we were misinformed regarding dry cleaning service as well. Not so many guests usually need these kind of things when they stay in the hotel but the problems we faced using this services were quite an issue in our situation
proximity to beach
nothing a cheated experience. nothing at all please do not reccomend this hotel to any one i am puting a campaign against this property on facebook
location, breakfast included
The rooms were newly renovated and each roon had a view if the sea. The hotel staff spoke perfect English and very helpful - whichis rare in israel from experience !! The hotel outside public areas + pool area look tired and in desperate need of a simple lick of paint.
The location is fantastic Due to underpass located near the Hotel the east side of the hotel is rather noisy.
the view of sea yes comportament concierge and security
Beach side position Public areas very worn and grubby. Our Seaview room had a much better view of the car park !
Food and service and value
Nothing The service, cleanliness, attitude, and food In other words it was horrible and I would NEVER RECOMMEND THIS HOTEL. IT WAS FILTHY
The staff were exceptionally friendly, the room was clean and comfortable, . I would stay there again without hesitation, On the down side there was no iron in the room
The spa and Gym are excellent. The breakfast is made for jewish people, and not considers that it is an international hotel
comfortable room, good location on seashore. Although a fine hotel, it was overpriced. We paid well over 300 dollars for a room. At that rate one would expect the standard of room comfort and breakfast set by Dan Tel-Aviv, the city's best hotel.
Excellent mgmt No atm machine
good clear booking service via email. Good service in the hotel at all times
The Staff was friendly and very helpful at all time Internet Voucher Operation
The location is great It is far too expensive but if money does not matter it is a nice choice
Room cleaning-twise a day and breakfast: both service and menu. Nobody at the reception desk would smile ever! Also, they do not open teh door for you when you go in or out from the hotel, although it is called 5 star hotel.
location on the beach plus easy access into the city. There is a gym and small pool plus the possibility to run along the beach. the breakfast is great a huge choice. i ate in one of the restaurants one night and found the food to be ok but not great considering the standing of the hotel.
Convenient location, coutreous friendly staff
Min väninna och jag hade et "rent helvete" med personalen och debitering där borta på Isrotel Tower i Tel Aviv. Jag skulle gärna villja sända er kopior på korrespondens jag har med hotellet beträffande debiteringen. De debiterade mitt konto med det rätta beloppet samt tömde min vänninas konto (från Zurich) med 1800 US $. Någon förklaring till detta hade de inte. Visserligen har de korrigerat felet men vi har lagt åtskilliga timmar båda två på att rätta felet under vår semester något som jag nu KRÄVER konpensation för. Jag ska inte behöva lida skada på grund av oförskämda arroganta människor. Min väninna kunde inte handla någostans i Tel Aviv för hennes kort var tomt. Jag fick lägga ut pengar åt henne. Vart vi än gick hade hon inte täckning
no shuttle service to airport
Breakfast was good. Eggs could use some more cooking but they weren't real anyway. All in all it was cheap and if your looking to go to the beach you can't beat the location. Also it is located near some great food options and the staff know the good spots to go.
The staff was very helpful. Bed, linen, pillows and shower - fantastic. Size of room bigger than most. Breakfast the same as all Israeli hotels. Great location - across from the Gordon Pool and promenade, located two doors from Ben Gurion Street.
Dated hotel but well run with pleasant rooms. Food at breakfast was average and in the kosher poolside bar the food is terrible. We had lunch there, a burger and chicken salad, this was by far the worst meal I had in 10 days at Tel Aviv
We had a wonderful time and could not fault the hotel ,we will go back at some time we did book apoolside room however when we arrived there was not one available?
Servicen var väldigt hög, frukosten var helt fantastisk o dom nyrenoverade rummen var lagom stora o fräscha. Fanns ingen barnpool men dom håller på att bygga om poolområdet så då kommer det att finnas en barnpool också.
Bra städning, utmärkt frukost, bra läge. Nej
Centralt läge, funktionellt affärshotell, pool och gym på taket stort plus. Mindre och personligare än de jättelika grannarna (Sheraton, Hilton, Renaissance etc) och därför trevligare än dessa för en längre vistelse. Endast lobyn är renoverad, resten av hotellet skulle må bra av ett ansikstlyft, därför inget riktigt designhotell. Frukosten är strikt kosher och därmed inte internationell (ägg serverades inte på sabbaten, inget kött överhuvudtaget, endast ägg och fisk) och var dessvärre även direkt fantasilös. Och personalen var korrekt och hjälpsam, men skulle må bra av en charmkurs.
The hotel is very old and it is reflected in the room furniture and common areas. Sadly, it smelled like cigarettes and the walls were thin.
Good location, the staff was friendly, always ready to help, the room was clean and comfortable.
Location....Suites very nice hallways and elevators not very clean......run down. Pool & gym old, run down equipment, not clean. No doorman, just security. Very overpriced.
Very enjoyable stay. Great food. American tourists.
The sea views, the breakfast, and the comfort of the room The staff were friendly too I
Everything was good. We really enjoyed the stay.
Iliked how close it was to the beach and the buffet breakfast was great. I thought customer service was very poor for the cost of the hotel. no free internet or wifi. it was very expensive to use this facility. Having stayed in the park plaza orchid hotel for four days prior at almost half the price I would say that offers far more value for money the the crown plaza and better service
running on the beach
Love the Closeness to the beach Requires a better food menu hotel rooms need improvement should provide better rates for extended stay if a guest stays in the 900level and paying good cash at least bkfast should ne included
We had two rooms. One room had bad bed bugs! Balcony feels like it's going to fall apart. Staff and manager at front desk very very rude! Stay else where I liked Sheriton or Hilton or harrods Bed bugs. Rude manager at front desk. Terrible unsafe balconies.
Comfort. I was grossly overcharged for a bottle of moneral water
Vänliga ansikten.Familjekänsla. Nära till en underbar strand fantastiska affärer och nära till ett Tel-Aviv som aldrig sover.Dvs. nattliv med alla klubbar och matställen.Hotellets frukost buffe mättar alla munnar. För de som firar shabbat har de en fantastisk buffe .Man njuter från första till sista tuggan. Kan varmt rekommenderar detta prisvärda hotell. De kommer med all säkerhet se oss igen. Sorgligt att behöva lämna. Nej
the staff were friendly the booking process was very difficult--we booked online but then spent three or four hours calling the hotel because they refused to acknowledge the booking; we then called booking.com to ask for help or cancel and only after that did the hotel acknowledge the booking.
Internet only in the lobby so guests gathered there with their laptops. Some were using Skype, it was noisy - not conducive for work and there were not enough power sockets. There was offensive racist conversation in the lobby (Obama is a f***ing n*****) which the staff seemed to condone.
Tremendous staff, young entheusiastic and happy to help out Occassional smoking on a non smoking floor, staff quickly rectified this
close to beach, interesting neighbourhood, helpful staff, excellent breakfast nothing
A centrally located small hotel close to the beach. The rooms are small but clean and adequate. The service was very good. The welcome was very warm with a plate of fruit in the room. The breakfast was excellent.
I would like to have wi-fi in the room not only in lobby
Good breakfast-offer / daily change of towels / less noise / friendly staff / clean rooms / easy check-in and check-out
Snyggt designat.Bra rum. Varierad frukostbuffe. Nära till strand och shopping. Rena rum och allmänna utrymmen, trevligt med trägolv överallt.Tillmötesgående personal. nej
Frukosten, närheten till fantastisk strand, personalen, fritt internet
Ytterst hjälpsam och trevlig personal. Mycket god frukost. Mycket fina och rena rim. Rekommenderas!
underbar stor balkong på högsta våningen (7), med utsikt över stranden, snyggt rum, badrum med jaccuzzi, fräsch frukostbuffe
Most of the staff wonderful except the gentleman that has a bun in his head for his long hair. Not helppful at all and not very pleasant.. THe rest of the staff,very nice, very pleasant, very helpful. My room, 101 was very noisy from the street traffic. At night, one of the reflectors was right in front of my window, very bright, so my room was not quite dark. Room on the smaller size, but for a single person, it was fine.
Great location, friendly helpful staff. Nicely designed inside with own seaview balcony. Amazing varied breakfast even by Israeli standards. Smaller, more intimate hotel. Rooms were a little small.
Great breakfasts (better than any 4 star hotels we have stayed in in Israel freshly prepared and good individual choice of coffee etc, helpful staff, nice terrace and tea, juice and cake on tap all day, Very close to beach and everything else. Our room a bit small but others were larger
the front desk staff are very friendly and helpful the bedroom and bathroom are quite small- efficient use of space one could say- no tub in the bathroom- small shower stall only. The exterior of the hotel is not too inviting which made us hesitate about staying but once we saw our room, we were okay with our choice.
The staff were extremely friendly.It was the best part. They claim the hotel to be feng shui hotel but we didnt find anything feng shui about it and also the spa was not available.
The staff were very helpful Good breakfast Service a bit patchy in dining room but only had to ask & it was supplied The website gave the wrong address i.e 62 Hayarkon St The address was 2 Ness Ziona and our poor taxi driver went round a couple of times in heavy traffic.Don't worry, I paid him for his extra trouble
location was excellent.room was clean,very small but comfortable breakfast room was pleasant food just ok bathroom
Staff was really helpful, room was very nice (even bigger than i expected given the price of "small room"). Beach is across the street and it is the center of the city. Breakfast was delightful. Perfect location, especially for people that visit Tel Aviv for the first time.
The Staff was excellent, absolutely most helpful and gracious. The location was perfect for our purposes. The view was wonderful. The breakfast was delicious. The courtesy of a time extension was deeply appreciated by us. The complimentary wine and fruit was a surprise!
Excellent location if you want to be close to the beach. Rooms and showers are extremely small but this is the only negative if any. Once we got over the size of our accommodation, we were very happy with it. All the stuff with one exception were very helpful and all were friendly. Breakfast buffet was sumptious, plentiful and delicious. Will definitely stay there again if I want to be close to the beach. The price reflects its location but not the room size. If it was a bit lower it would be tops!
Staff was extremely friendly and helpful. New, fresh clean & attractive. Has no elevator, but staff enthusiastically offered to take care of luggage.
The friendly and helpful staff were the highlight of my stay. Intuitive and very ready to go the extra mile. The room was a little sandy when I first checked in.
The location near the beach was very good. Asking for a glass of red wine without checking price. Cost around GBP 10 !!
location of the hotel The price of the room included breakfast, but due to an early flight my husband and I had to leave before the breakfast was served (8am). What was disappointing was the fact the hotel staff did not bother to prepare for us even a cup of coffee at 7am before our journey. Very diaappointing.
The staff was very helpful and professional. The room was pretty and clean, the bathroom very modern.I particularly liked the different lights you can choose for your room.Magazines were available on the terrace. Very close to the beach but in the same time, quiet. Close to restaurants and ATMs. The room can be somewhat unpractical, for example it has little or no space for a suitcase. The bathroom door is almost transparent and the light from outside filters all the way to the room at night (it can be difficult if you are not an easy sleeper). The breakfast is a la carte, not a buffet, but nevertheless it is delicious and plentiful.
Very cooperative stuff, Nice Room and excellent place in the middle of the TA beach strip
Great location, large, clean rooms. Building next door was being renovated and it would have been loud except that I was awake by 7:00 a.m. for meetings anyway.
Excellent accomadations. Very friendly and helpful staff.
We had a delux suite which was very spacious and comfortable. Staff was very friendly and efficient. Location is excelent
The staff was outstanding Hilary Cohen was the best. Ms. Cohen went out of her way to help make my stay as pleasant as possible. She also provided the same diligent service to other guests Both the day manager (a younger man whose name I forget) and evening manager were exceptional. All the people who work there were helpful and friendly. The Hotel also had unique glass artwork which gave the place character. I would highly recommend anybody to stay at this Best Western.
Excellent location. Clean and comfortable. Very helpful staff and delicious breakfast. Free parking is a treat.
Nice and friendly place. Nothing special or luxurious but very clean and comfortable. Construction site next door.
The rooms were clean and comparitively spacious. There was good free coffee in the lobby. Fast free wireless internet access. Good location. Two bathrooms.