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Friendliness of the hotel staff, and cleaness. Nice breakfast
The Villas were family run and for the money we paid I thought it was excellent value. I little way out of main town but within walking distance of about 10 minutes. If you have a moped or quad bike its with 3 minutes Not the hotel only real bug bear was the building site that was going on next door. No mention of this on your site or from the villa owner. Still it was good value for money as the owners made us most welcome.
great service, friendly people, felt at home
5 minutes far from centre of Fira,nice decoration!staff was very friendly and helpfull!
everything is perfect it is a little far from the bus station, but it is not far from the fira city center
lovely place to stay Not easy to find the villas in the frist time
the room is so so so beautiful and the host is quite kind person. the hotel is located in a very quiet place but just 15 minutes walk to Fira city center. it will be so wonderful to live in this hotel.
The staff and owners were very helpful and did all they could to ensure our stay was pl;easant
The owner who was very helpful and pleasant. The location was peaceful but convenient and close to the caldera. The room was spotless and well appointed.
Wonderful hotel staff. Great location...lovely jacuzzi. Would definately stay here again.
The location (2 mins walk from the main square in Fira) was great! The room was basic but cosy and had a nice feel to it. The staff was lovely! Also the free wi-fi was a nice thing, even 4* hotels in Greece don't always provide this. At the price we got it for it was an absolute bargain.
very friendly staff, always smiling and very happy to help when needed :)
In Summer Time Hotel I like the most the helpfull staff, the modern decoration of the room, the clleanliness of the room and its location clode to all things needed like bus sto, supermarket, taxi station, night clubs, restaurants, fast food, travel angencies and all these a capital offers. I surely recommend this hotel either for family vations or for friends vacations.
Villa Soula in Santorini was a good choice mainly because of its central position in Fira. It is just a couple of minutes walk from the centre. The rooms were quite spacious and had good furniture and facilities. Good breakfast as well. Something that I thought could be introduced is a 24 hour front desk.
The staff was AWESOME! Very helpful and sweet. We had a 6 month old baby with us and we felt absolutely comfortable here. The room was lovely. Not luxurious, but perfectly simple. The bathroom was a little cramped, but it didn't bother us too much!
The hotel was okay but you need to make sure they won't transfer you. They transferred me to what they said was their family's hotel on my third night because they had overbooked. One of the male proprietors tried to enter my room during the afternoon, and the family walked by my window a lot. The room overlooked local homes and was less comfortable. Yet the third night was at the same rate as the third.
Location is good. Good value for money Noise into the room from other parts of the house
The cleaning lady did not speak any English, (and she ran the hotel most of the day) but she was wonderful, helpful and polite. They charge you for expenses you do not make. There are several other hotels nearby that are better and cheaper. Look around!
Personell was great, very helpful. My 1:30am arrival was no problem even though the reception was closed.
The location was ok, very close to centre of Fira. The wardrobe stank, the toilet seat was broken, reception was closed from 1400 to 1700 (without prior notice - we had to wait 2h30 on the day of arrival). Staff was friendly but not hardworking.
The building was beautiful, we had a huge terrace with a view, and a table and chairs. There was a swimmingpool ( a bit hidden though). The room was nice, with air conditioning ( very useful there!!).The neighbourhood was very quiet. The bathroom was a bit small to be confortable.
The terrace- aerated,big enough,with one marble table. We didn't fiind glasses in our room!!!! I drank water from the tooth-brushes-glass!!!!! And for my husband,I cut a plastic bottle!!!! The bath-room so small,when I used the w.c,was possible only with my feet in bathtub...and my head.....in the sink...
The room was clean, had everything we needed, and the staff was very helpful; they even gave us a ride to the airport.
Clean room. Staff very friendly and helpful. English well spoken. Nice pool. Good A/C. Close to main tourist area, just a 3 minute walk. Off the main road, so no car noise. Bathroom very small. Toilet almost in shower.
Aria Lito was a lovely place that provided the perfect atmosphere for our stay. The staff were excellent and went out of their way to help.
Super place to stay in Fira. Location is fantastic and plenty of room. A quiet place in the centre of town. Htel staff go out of their way to make you feel special..
The staff was very friendly and helpful, and the Fira location was convenient. The hotel, an updated former mansion, was very charming. The view is not that spectacular since the hotel is not at the edge of the cliff and is surrounded by other buildings. I would have preferred a view that shows more of the sea and volcano.
It was a quiet hotel, with friendly staff and generally good service. A perfect place to escape from the world. I had to ask for the bed linen to be changed on one day.
Location, location, location... Curtains too thin, bathroom less lights, a/c behind the curtains, bed could have been bigger in size.
Marcos was one of the bests hosts in all of Greece. He arranged a car for us and gave us several suggestions to do on Naxos.
This hotel was excellent! Great location, helpful staff and very relaxing by the pool. Most important to know are directions as website is not accurate and no pick up from airport or ferry offered. Walk up the pedestrian street (Main St) over the cobble stones and walk up the hill about 600m, walk past Hertz and turn left just after Sun Sand & Sports and you will see the hotel. There are no signs and most locals don't know where it is.
The staff was always extremely helpful and friendly. Wonderful and sweet location. Everything nice and clean. Site is located in the centre of Fira but still really quiet. A place to relax.
The staff are very professional and work hard to please their clients. We loved the proximity of the hotel to everything we wanted to see in downtown Fira, the suggestions made by Ana the manager, and the handling of the overbooking issue. For the question about the usefulness of the reviews, there are not any displayed yet.
Central location, clean, nice staff and hotel.
The staffs are very nice. we loved the environment. and it is close to the Fira center, just few walking time. lovely hotel!!!!
The staff were extremely friendly and helpful, the views from the pool area are stunning and you are right in the centre of town, but still away from the hustle and bustle.
Convenient location if you want to be central to Fira (not the nicest place on the island though!) We were upgraded and treated v well. Fantastic view and pool It's a bit too in the middle of it all to feel really relaxing. It's all very luxurious, but there's something of a soul missing from it (as with many of the 'luxury' hotels in Santorini
staff were lovely and the setting and views were stunning could not get internet access in our room
The location and the view of the vulcano from their pool was spectacular.The personal of the hotel was very friendly and tried to do their best for a pleasant stay. First, our reservation overlaped with other reservation so in the last two nights they had to move us to another hotel. The good part was that the second hotel was nicer, at least the room and the service was amazing, just that it was located in Oia. So at the end we were happy after this incident. Another issue that we had was that at Cosmopolitan hotel we reserved a standard room, and it was sooo small that u couldn´t even move ( around 12m 2 all room with bathroom). In the first night I fell that I don´t have enough air in the room, but at the end I got used with it. So if u truly want to enjoy ur stay book a suite.
This is an awesome hotel, we were greeted upon entrance with champagne and friendly staff. The host has many recommendations for entertainment and restaurants! And of course the pool is one of the best places to sit and relax in all of Santorini! Thanks to everyone at the Cosmo for a great stay.
The position of the hotel, amazing... and not many steps for Santorini as my husband has knee problems Did not have a private balcony, our room was next to reception, a bit noisey in morning with staff walking past talking.
The view of the volcano is spectacular. Location in the heart of Fira is excellent.
Location is good for all the shops and restaurants in Fira. View was ok but not the best. Not exactly a luxury hotel. Bed was extremely uncomfortable. Balcony area smells like donkeys because of the abandoned plot next to the hotel.
Hotel + location Getting to the hotel, was just he hardest part.. So many stairs..
The absolute best service .The manager Stefano,the assistant manager Nassos, the cleaning lady,the bar tender they all were great.The personnel were trained to do the best for the guest.and they did.,..
Beautiful hotel. It was off-season so we were upgraded to a two-bedroom suite. Beware, one must be able to do stairs to get up and down to breakfast. The small pool downstairs was open, but the pool on the top floor was closed for the season.
Theoxenia hotel is located right in the heart of the fira city. It is amongst the restaurants and the hustle and bustle of the town can be felt all the time. The amazing caldera view from the terrace is spectacular. The breakfast that was served every morning was amazing as well. The hotel offers all that is needed and offers great value. Although, the hotel does not have a pool, but you can use its sister hotel, Aressana, for this purpose. The pool at Aressana is quite fascinating and very relaxing. The accessibility to all the shops and the bus station, as well as the taxi station, was crucial to us, as is to any vacation. For that Theoxenia offers the best. The bus station is 2 minutes away as well as the taxi stand. The reception is not 24 hours and at times you have to wait a little to speak to the staff. Usually that is not needed as the rooms have everything that you need.
The location! But please ask for the Caldera view. The breakfast delivered in the room. Access to their luxury partner hotel Arressana! Way too expensive for the quality of the room. No renovation for the last 20 years...the bathroom was horrible.
The location is convenient and good to enjoy the sunset.
We really enjoyed breakfast served in our room in the morning. I loved the fact that the Hotel stays open in the winter and they had the central heating on, since the nights we stayed there (we had to stay one more night on the island) was rainy and bit cold. The location is on the heart of Fira, by the cliffside with sunset views. I did not really like the fact that the balconies had old-warn out chairs, but they said they are ready for new one's for next summer. Nice, small and cosy B'nB, perect for a few days stay. Thank you Chris for your attendance and hospitality. We had to wait for couple of hours to have shower one day since the city hall had to do maintainanca in some central water pipes. The hotel's back up system had only hot water running, so we had to wait for the cold water to balance.
breakfast was great, hotel staff very friendly and accomodating The bathtub was leaking very badly, however staff was aware and provided several extra towels to help with the leak.
Hôtel très bien situé, près de l'arrêt d'autobus, du port et des rues piétonnières. Bellle vue sur la Caldera et le coucher de soleil depuis la terrasse. Personnel très accueillant et serviable. Déjeuner super à la chambre. Sécuritaire pour femme voyageant seule. Bref, j'y retournerais sans aucune hésitation ! Le jus d'orange chimique !
good location, good continental breakfast even for our EUR180 / night without seaview, not good value of money.
The location of the hotel in the centre of Fira is excellent. The fact that the hotel has wifi is great as well. The hotel is located on the main street that runs along the caldera, but because it is on the other side of the street, the lower floor rooms don't have sea view. The man behind the counter was not very welcoming. He was trying to be polite but it didn't come naturally to him. I found he was stressed and that he created an uncomfortable atmosphere instead of a relaxed environment.
The location is very convenient to tour around the Fira town. The shared porch is an ideal place to watch a sunset falling beind the vaolcano. The breakfast was enjoyable. But if would have been perfect if some fruits were offered. The bathroom faucet was shaking. I don't understand why the hotel staff couldn't find a better time to fix it but wait until the afternoon when we have to stay in the room for friends to visit us.
Breakfast on the terrace Lots of stairs