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Staff were extremely helpful and courteous. None.
The views from our room were good, it was nice and clean. I thought for a hotel of this standard the staff would be able to understand English a bit more, not very well situated for shopping more of a business hotel. No english Tea,
The design is lovely and the location can't be beat. The hotel is high up and it is great to look down on Tokyo. The pillows were uncomfortable which took away a little bit of ease of sleep.
Great location very close to main shopping area in Ginza. Room on the small side.
The location not far from Ginza and the metro station Shimbashi/Ginza is useful. There isn't a gym. And the Internet isn't a wifi but cable. I carry an iPhone which is useless without a wifi. Breakfast selection should be changed daily.
The view from the room was beautiful, I loved the bathroom window which could be made seeing through, so you could enjoy the view from the shower. No complaint, very satisfied.
If you want to see all over the city by metro otel is the best one
I like the fact that there is enough room to open a suit case and still have room to walk around it!!! Most small to medium size hotels in Tokyo are so small that you can only go to bath and sleep. Ginza Monterey offered a little more room so you can work on your computer and feel comfortable.
The room was small even by Japanese standards. Staff was nice. TV only had Japanese channels. Breakfast provided was good. Value for money was not there. My friend stayed at Gracery nearly next door for $100 cheaper and a much bigger room.
Location in Ginza The room and bathroom were the smallest room I have been for a very long time. Everything is also industralised and calibrated (to reduce cost), which makes it more like a chicken battry than a hotel room.
Friendly staff despite the language barrier Now that Tokyo is becoming a touristic area, the staff shoulkd learn the manners of good service.
location was easy to walk from for transportation around the city attractions no pool
Wifi password always wrong, I could not use wifi.
Only the fact that we had Japan Hato tours that did a pickup from this hotel location and there were a few folks at the information center that were nice and very helpful The room was awful - 1. Shower curtain was dirty and had hair on it from god know how many previous travelers!! I asked the manager to change it and they did not execute it well, they forgot! When I asked again they replaced it but only this time they put the shower curtain inside out...Japanese attitude is supposed to be all clean and perfect and this was definitely not it! 2. We were offered free breakfast due to the shower curtain situation which was a nice gesture, but honestly the breakfast was not so great 3. The room was really really small and the 3rd bed that we got was broken.. We paid like $250 a night or so and this was so not worth anything penny, will not recommend it anyone.
The location was excellent and the airport bus delivers you directly to the hotel door. Some of the staff were uncaring and had no knowledge of the area.
Close proximity to subway station and multitude of restaurants and shopping in Ginza. Secure WiFi in every room, free for rewards members. The breakfast buffet was great, with many choices of local and western cuisine. My omelette was cooked to perfection! The beds were a bit firm. The toilets weren't as fancy as other Japanese hotels (not heated).
Great location, wonderful staff, great breakfast. Spacious room for Tokyo
The room was small but clean and well-appointed. I don't know about the necessity of including a pants press and a dehumidifier in a room barely big enough for two people and a bed but I'm sure they know their own audience. Breakfast was simple Japanese standard. Staff was very good and attentive.
VERY close to subway station that will switch from subway/train (No change of train) to get you to/from NRT for about $12. (as long as you don't pick rush hours there is plenty of room for you to hold your luggage near you). Not in a prime area of town so you will have to walk min 1-2miles or hop on a subway to get somewhere more popular. Nice area though, quiet and easy to get around. I stayed in Shinjuku the first few nights and loved the walk-ability. Then I did about 5 days of traveling Japan. I chose this hotel on my way back because of the price and access to stations. I was nervous about getting back to NRT. You can quickly get to the train station for the express train, but planned right, it doesnt take much longer to take the one right outside of the hotel. The rooms are tiny, but I knew that going in. Considering I had no intention of spending much time in the room I wasn't too concerned. The pillows are VERY flat, it would be nice if they would throw in a secondary option. The only thing Im not a big fan of with the APA hotels is that once you leave your room (and take the card out of the slot) the lights and electricity turn off. This means that you cannot leave devices charging when you are outside of your room. There are also very few electrical outlets available in general.. so if you want to dry your hair while charging items you may have to swap them out.
Incredibly energy efficient (no waste here!) while at the same time beaitiful and professional. Everything felt solid, well-built and well designed. No waste here - you will find no lush common areas or anything extravagant. But what it does, it does extremely well: we slept like kings, had luxuriant long showers, amenities were perfect, front desk was helpful and attentive, breakfast was delicious and the coffee was awesome. Perfect to use as a crash pad while touring Japan! They could improve their room service options. Also, while I understand the target market is mainly locals, they should aim to hire staff with a bit more foreign language proficiency. This would be fair - people who go through the trouble of learning a foreign language should be rewarded with a good job at APA.
cleanliness No kids are accepted with adults at the room booked
The room was clean and there are complimentary amenities in the room and also offered in the lobby. There was a faint odour emanating from the toilet. It was quite a distance from Tokyo Station.
very clean the check out time
Great location right by Tokyo station Nihonbashi exit. Right next to convenience store and the neighborhood is full restaurants and bars even excluding the train station. The fabulous staff went above and beyond. They were very helpful when there were issues with our baggage forwarding to a later hotel because Orbitz had yet to give our name to our reservation 2 days before our arrival. While the hotel itself very clearly describes its smallest room (at ~17.5 m^2 ~190 sqft) as being a single where they allow two guests, most third party sites just list it as a"small" double. It is small for two by Tokyo standards. If you are two and have more than just carry ons, you will want a larger room. Note they have somewhat larger (~10% larger but still listed as "small" double) rooms that will work with medium checked bags. It is well worth the extra USD $20 for the upgrade. Look for a note talking about the room upgrades or just book directly because it is difficult to differentiate.
location is great, just few blocks away from Ginza, across the street from Toyota station.
The room was very nice inside, a little small , but newly furnished and very comfortable. Easy to find from Tokyo rail station. Staff were very friendly and helpful.
The highlights of Daiwa Roynet were definitely the bathroom and breakfast. The buffet wasn't free, but it was worth it. A wide selection of great food, including smoothies! It was an awesome way to kickstart our day. The room was small, but comfortable, excluding the massage chair, which was curved in such a way that my back couldn't fit into it. The bathroom, on the other hand, was by far the best of the six hotels we've stayed in so far this trip.
The location to Tokyo station was great! Only took less than 10 minutes to walk there without problems... The room was very small... unlike American hotels and the pillows and mattresses are not comfortable but we found this to be true at all the hotels we stayed at. Otherwise we were very pleased with our choice!