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Skön atmosfär, bra personal, centralt läge, ett riktigt trevligt hotell Att dom inte hade eget kök
Jättefint, smakfullt och tjusigt renoverat till mycket modernt. Personal mycket trevlig och serviceinrikrad. Toppläge.
Convenient location No cot was provided despite it being requested at booking. Sheets were not changed daily. Staff were not particularly welcoming. More suited to buisness travellers than families.
Perfect location + great combination of price and quality. Very comfortable room with nice view.Good brekfast.
Central location More pricey that other hotels of similar quality in the same area.
I found the staff very helpful when wanting to cancel the booking after one very uncomfortable and expensive night. The synthetic / nylon sheets made the bed extreemly hot. we asked for and were given an extra room, no mention of price was given, but it was cheaper & better quality to stay four nights elsewhere. I would not stay again or recomend it to anyone
Comfort of the room, air conditioning, late check-out.
there was a piano in the lobby.
The staff were very helpful and friendly No
Location was very good, very central for bars, restaurants and shopping. The hotel bar closed very early so after dinner it was not possible to have a night cap!
Excellent location, functional and spacious rooms. Hotel is also suitable for business travellers. Parking garage in the basement.
The grandeur of the hotel reception area
Excellent location, very clean room and bathroom (and reasonably spacious). Very friendly staff, especially the evening guy who provided very good suggestions for authentic Toulouse restaurants for dinner.
Breakfast must be included in the price, 12 euro extra for breakfast is too much
The staff were incredibly helpful. The room was clean and pleasant. Free WiFi was wonderful I would prefer breakfast to be included (or, at the minimum, less costly).
Free Wifi, clean rooms, good breakfast. Small rooms and bit too expensive in my view.
The reception staff very knowledgeable and helpful I thought the full breakfast selection was limited
Reception staff were very good Restaurant staff friendly and helpful good location Quiet and relaxing housekeeping - our shower gelwas not repelenished and would have expected this at a hotel in ths price range. We were upgraded to a suit (thank you) - there were plates and mugs left unwashed
It was nicely clean and comfortable. The breakfast was too expensive. 16 Euros is a lot for a small meal.
good location, excellent staff
The electric cattle in the room with tea bags. Size of wc is very small and location in the bathroom is also very bad (very difficult to sit). It is very uncomfortable.
Great location, in the heart of Toulouse No safelock in the room, although it was mentioned in the service description. View on Place du Capitol only available for Suites, all normal rooms have unpleasant view on very narrow side streets.
comfortable well equiped accomadation and pleasant helpful staff loud street noise - window insulation needs upgrading
Clean and tidy, efficient staff. As a member of the Priority Club Rewards, I did not receive any confirmation from staff that points would be automatically credited to me, and I am still unaware as to whether this is the case.
The quality of food in the restaurant was excellent as was the level of service in the restaurant. Bar service.Bar counter was deserted most of the time and one had to go to reception to request service.The price of drinks was very expensive.Breakfast was not included and was expensive
Nothing, awful hotel Staying this hotel is really a nightmare. The worst hotel in the world I have ever stayed. Completely overpriced. You may easily have to pay the double amount worth the value. Not clean, not conmfortable room, in front of the hotel is garbage mountain. No air-con working properly, poor breakfast, and particulary arrogant and lie-telling staff.
clean/roomy and comfortable. great central location
The fact that I could smoke in the room
Welcoming reception staff. rOOM was very well appointed and bed comfortable Drinks were very expensive and noisy rugby supporters were at the hotel at the same time as us!
The most central location in Toulouse
Excellent location if you want to visit the principal atractions Difficult to reach by car as it is situated exactly in the city center. Expensive parking price
The location and staff is great. Nothing to dislike..(for the price)
our room was quiet and clean, the hotel staff were friendly and helpful and the location was good for access to the airport and reasonably close to the railway station.
The hotel is in a busy area of restaurants with lots of people about but the rooms were double glazed so you couldn,t here the noise. There should be Tea / Coffee available in the rooms. Not having to go to reception to get a drink
Excellent location and very helpful staff
Central location Shower , water from shower gets to the floor every time you shower
Very good central location within a walk of all sites, shops & restaurants yet quiet rooms. Good modern design and decor. Very helpful front desk staff. Hotel only open 3 days so small problems like no international adaptors and nowhere to hang wet towels in bathroom.
All the Services / facilities exeleant I did like evrey thing but the breakfast they need to add more selction to it
Upgraded to best room with balcony overlooking the Basilica St Sernin square and thoroughly enjoyed the location, close to center of Toulouse yet on a quiet residential/commercial area. Entrance is a little intimidating as a modest side street walk up to second floor reception - two star but with charm and service. Good value.
Great locaiton, reasonably priced, trendy decor, great breakfast room, balcony a bonus, markets right outside the door on Sundays. Although Wifi was free, we could not connect on our notebook & staff couldn't solve the issue. No elevator to the first level (reception) entailed taking luggage up steep stairs.
The location: in the centre of town with all shops, restaurants etc at walking distance.The staff has a personal approach.
Excellent breakfast and location,very helpful staff Unattractive reception area and dinggy hallways
Location, quietness. No lift from ground floor.
The rooms are clean and nicely furnished. By french standards they are somewhat large also. The front desk were also very helpful and welcoming. The shower did spray onto the bathroom floor a little, but it wasn't really a problem.
the decor was charming and the view from our room (of St Sernin) could not be bettered the cramped parking and narrow entrance stairs - altho we coped with both and neither would put us off booking again
Renovated with a style
conveniently located hotel, comfortable room the closet in the room was too tiny, and the desk was not very convenient to work with laptop. But this was not so crucial
The room is clean and modernized. The staff is quite kind. The hotel is located near the Jean Journe. The room is too small...It is a bit noisy during daytime because of the construction work. And it is also noisy at night (not whole night). Is this because there is a pub behind the hotel? I don't know.
The location was not far from the city center and was close to a subway station. This hotel is listed as 3 stars, but is actually 2 starts. There is a sign at the front of the hotel where the 3rd star has been removed, indicating that is has been downgraded. The room was terrible. There was a lamp without any shade (a bare lightbulb). Another light by the bed was broken and hanging by a wire. The shower was handheld and attached to the bathtub faucet, but was not long enough to use while standing. The shower hose was damaged. Overall, very disappointed with this hotel.
A pleasant surprise, well sited for a city break
Perfect hotel, new, clean, good location.
staff very polite and friendly, they did speak english so this was great for getting directions in the city the noise from a club near by was very loud. saturday night i didnt get to sleep till 5.30am. I did complain and the staff had got the police out to the club. I think hotel are working on this complaint as they went to the mayor to get help.
Helpful staff ,plasent envirment. For a new hotel I was surprised that the drainadge could be heard in the room everytime someone above used the shower or toilet
very good wifi internet connection.clean room.close to super market also center of city.All staffs were very kind.
Staff trying to do their best.. but not so easy entry door not open during most of the day. I had to stay in the city during 2 hours before entering the hotel. There is a phone number but cannot be reached when i called.
Location is good, staff helpful Not clean
I staied at the hotel 5 nights. In general everything was fine: kind stuff, the room was not posh but clean. However I missed a good table in the room, since I had to work a lot on my laptop. Also before taking shower I had to wait approximately 15 minutes before water became hot enough. But maybe this is normal for French houses... On my mind this hotel is good for holiday traveling but not for business trip.
Trevligt, personligt, perfekt läge, familjärt.
Hotellet ligger i centrala Toulouse med en mängd bra restauranger runt omkring. Trevlig personal som anstränger sig att tala engelska var en mycket positiv överraskning. Rena rum och bra standard för ett fransk tvåstjärnigt hotell! Valuta för pengarna.
Rent och snyggt. Bra och trevlig personal. Väldigt bra läge.
Mycket rent och snyggt. En svensktalande tjej i receptionen. Utmärkt läge. Fri internet i lobby.
the staff and location room was small
Hotel location in the city (central historical zone) Very good for a single night. Is necessary to securise the e-mail adresse on the own internet site for receive confidential information about financial cards of the costumers.
Rooms are modest, but have everything one needs, e.g.: air-condition and WiFi. Friendly and for a hotel in a lower price range an incredibly proactive staff: plug replicators "appeared" after the first cleaning of the room, when they have seen that I have to pull-out the TV in order to use the computer; the bed was made the way I was using it; etc. It is such small things that make the difference. A bit noisy water-pipes.
Very friendly service, excellent location The lack of tea and coffee making facilities in the room; mattress too soft
Excellent, exp for price! Clean, A/C, great location, very friendly, helpful staff. Nothing, absolutely excellent!
Staff was friendly and helpful. Room in need of clean carpet! Bathroom was tragic. Noise from bar down below was awful. TV outdated. Everything outdated, actually.
Friendly staff, good value for money, good location. Not the most up to date accomodation, walls and floors weren't very soundproof, and it would have been nice to have a shower instead of a bath.
It suited our requirements The breakfast could have been better
The amability of the staff