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Reception staff were very good Restaurant staff friendly and helpful good location Quiet and relaxing housekeeping - our shower gelwas not repelenished and would have expected this at a hotel in ths price range. We were upgraded to a suit (thank you) - there were plates and mugs left unwashed
The grandeur of the hotel reception area
The reception staff very knowledgeable and helpful I thought the full breakfast selection was limited
The electric cattle in the room with tea bags. Size of wc is very small and location in the bathroom is also very bad (very difficult to sit). It is very uncomfortable.
Excellent location, very clean room and bathroom (and reasonably spacious). Very friendly staff, especially the evening guy who provided very good suggestions for authentic Toulouse restaurants for dinner.
good location, excellent staff
The staff were incredibly helpful. The room was clean and pleasant. Free WiFi was wonderful I would prefer breakfast to be included (or, at the minimum, less costly).
Free Wifi, clean rooms, good breakfast. Small rooms and bit too expensive in my view.
Breakfast must be included in the price, 12 euro extra for breakfast is too much
It was nicely clean and comfortable. The breakfast was too expensive. 16 Euros is a lot for a small meal.
very stylish design, and helpful, friendly staff. Nice big room. unfortunately, despite the above, we would not stay in the hotel again. The noise from the main road and from late night music from nearby clubs was intolerable. We hardly had any sleep for the three nights we were there. They need to install proper sound proof windows!!
The hotel was simple but beautiful, the staff and the atmosphere was great.
Well designed hotel, great location in the city. Friendly staff It was a little quiet so lacked a bit of atmosphere
Straightforward,lovely staff,stylish modern rooms, good atmosphere, quiet, easy to find, garage, good for disabled Breakfast! Too much choice of unappetising plastic food. Also shower flooded - design fault
Superb design hotel in center of Toulouse
Helpful staff ,plasent envirment. For a new hotel I was surprised that the drainadge could be heard in the room everytime someone above used the shower or toilet
A pleasant surprise, well sited for a city break
The room is clean and modernized. The staff is quite kind. The hotel is located near the Jean Journe. The room is too small...It is a bit noisy during daytime because of the construction work. And it is also noisy at night (not whole night). Is this because there is a pub behind the hotel? I don't know.
Perfect hotel, new, clean, good location.
conveniently located hotel, comfortable room the closet in the room was too tiny, and the desk was not very convenient to work with laptop. But this was not so crucial
very good wifi internet connection.clean room.close to super market also center of city.All staffs were very kind.
staff very polite and friendly, they did speak english so this was great for getting directions in the city the noise from a club near by was very loud. saturday night i didnt get to sleep till 5.30am. I did complain and the staff had got the police out to the club. I think hotel are working on this complaint as they went to the mayor to get help.
The location was not far from the city center and was close to a subway station. This hotel is listed as 3 stars, but is actually 2 starts. There is a sign at the front of the hotel where the 3rd star has been removed, indicating that is has been downgraded. The room was terrible. There was a lamp without any shade (a bare lightbulb). Another light by the bed was broken and hanging by a wire. The shower was handheld and attached to the bathtub faucet, but was not long enough to use while standing. The shower hose was damaged. Overall, very disappointed with this hotel.