Plus: Staff are helpful, facilities are above average , cleanliness is wonderful
Minus: Staff cannot speak English very well , location is a little far from city center, pool area manager is poor and nobody follow rules
Plus: clean and tidy
Minus: Staff cannot speak English and not willing to offer any help on my travel. Before arrival, I have contacted the hotel by email and they said they can give me advice on my trip in Van and suggest some...
Minus: Far from city,15 to 20 minutes to city center. It you travel whit children's and your plan is shopping this hotel is far from city. The hotel has not good management,one day you have some free...
Plus: Apart from everything in the hotel, I want to say the manager and all staff of Doubletree by Hilton are really helpful and understanding. through a mistake that I've made on the online booking, I ...
Plus: Friendly staff & room facilities
Minus: We booked the lake view room but they gave us the another type of room then, little problem for smoking in the room. I mean air circulation it was so poor.
Minus: 1- There was no soap or toilet fluid، handkerchief, mirror, trash bin, ventilator in the toilet. 2- In triple room just was one hand towel and one body towel.(After we said it problem several times...
Plus: it is very good
Minus: it had not restourant
Plus: Not good
Minus: Breakfast and facilities
Plus: Staff was so good and good place in city center
Minus: No power output near machine-wash to use it, water leakage for machine-wash! Towel only for one person, no tissue in toilette, no wifi in 2 days, dirty blanket for third person
Plus: the room has a kitchen
Minus: warm bath was not
Plus: It was very clean and the location was good it was near the main st.(cumhuriyet).
Minus: The room was for family had a kitchen but it doesnt have any kitchen supplies not even a knife and they told you should bring pans forks spoons and etc. yourself it was ridiculous.
Plus: Arzan Safar this hotel has affordable price. it's price is very good because it's location is so good, the rooms are clean. the rooms are large so you are comfort there. Arzan Safar
Minus: They charge me more than your sites price!!!!! Is it common in your recommended hotels???!!!!
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