Nice romantic interior, very clean, good breakfast Not very friendly at reception, lots of light in the room, not able to shield with curtains...
Great staff. After I checked out, I left my passport in the front desk. The guy in the front desk was nice enough to run after me and give me my passport. Also, great price for a beach front hotel.
The location and the view were excellent.
Good spot. Perfect location. Overpriced breakfast. Better to breakfast outside the hotel, cheaper and with more quality. Also a little bit noisy.
We absolutely loved our stay!
Every employee was approachable, helpful and friendly. They gave excellent recommendations on sites and restaurants. Definitely gave the personal touch. I would highly recommend the hotel and would definitely stay again. We were celebrating our 20th wedding anniversary and were fortunate enough to receive an ocean view room; it was romantic and perfect. Hotel rooms are clean, very well maintained; our room looked freshly painted. Location is great; short walk to old town along a scenic sea wall. nothing; it was top notch.
The location is perfect, just in the center. The noise of the doors. The lift as well as the doors of other rooms do a lot of noise when closing. Is an actual issue for the weekends as everybody has very different schedules and that makes all the nights very difficult (almost impossible) to rest!
Great location, friendly staff, very comfortable!
Fantastic view from balcony, great location, lovely town.
Great relaxing hotel with fantastic views over the bay.
close to city center .rooms small
We received excellent assistance from the hotel staff, in particular Michael,during the one day strike in Spain on September 29. Our first room was so small that we had nowhere to put our luggage. On complaining, we were moved to a larger room, but this reeked of cigarette smoke, however the hotel was fully booked due to a U2 concert that night, so it was pointless to complain again.
could do with a lounge area
There was no lounge
The rooms were spacious and very well fitted out. It was very close to the beach and an underground car park which we used for 3 days, though parking generally is expensive. All the reception staff were extremely helpfull and all spoke excellent english.
Friendly, helpfull staff. Comfortable rooms. Lack of residents lounge
All the Reception staff were excellent and very friendly and generally very helpful. The location was very central.
The staff were very friendly and the room was clean Our bed was very small..!! I think they put it there because the room was also very small. Don't believe that every room is as big as the picture you see at the website!
location, adequate facilities clean,good bathroom tiny room, awfully hard bed, no spare pillows
Good location, clean, room on the small side. Expensive breakfast.
Excellent accueil = 2 étoiles en france
Bra rum och trevliga lokaler i övrigt. Mycket bra frukostbuffet Avståndet till centrum och den gamla delen av staden
Läge och pris. Trevlig utsikt från rummet åt entrésidan med balkong. 1.a nattens rum åt baksidan hade genomgående fin inredning med bl kakel/klinker i modernt utförande i badrumet (2.a nattens rum "renoverat i budgetutförande) Se ovan. Avgift för lån av dator med internet.
Fantastisk utsikt, mycket bra läge Nej
Utmärkt läge,lätt att hitta och bra men alldeles för dyr frukost. Rummen ¨mot havet har strålande utsikt och är ljusa med bra sängar. Nej
Hotellet har idealiskt läge med stranden på ena sidan och centrum på den andra. Utmärkt frukost. Bekväma sängar med bra kuddar. trevlig och hjälpsam personal. Trångt och krångligt att parkera i ett garage en bit bort. Morgnar och sena eftermiddagar tog hotellet hand om bilen och parkerade den. Annars inte.
Hotellet hade ett filmbibliotek och dvd-spelare på rummet om man ville relaxa en kväll och se på film. Frukostbuffén var också härlig! De första två dagarna var det jätte-mycket renoveringsljud som var störande. En dag fanns det dessutom inget varmvatten. Tandborstmuggarna var inte rena, utan hade rester utav tandkräm i sig. Temat på hotellet var filmer och skådespelare. Om man inte tycker om skådespelaren som är temat för rummet kan det vara mkt störande eftersom det är massor av bilder på denna personen i rummet både högt och lågt.
Läget var utmärkt; centralt och på gångavstånd till havet, samtidigt som man slapp undan stimmet och stöket i gamla stan.Hotellet hade estetiska kvaliteter av hög klass, med bla. en lounge som var välförsedd med filmtidskrifter och litteratur. Nej.
The staff in the reception were terrible and very snobby. We felt like complete idiots which is not a good feeling as a guest.
Rent, snyggt och trevlig personal. Har parkeringsplatser i ett garage med hiss upp till rummen. 10 min promenad ned till "centrum". Bra läge om man vill ta bilen ut ur staden på lite egna utflykter. Ljudet från trafiken utanför kan begränsa din lust att ta en extra lång sovmorgon. Men å andra sidan finns det många skäl att stiga upp och ge sig ut och utforska...
Nära till garage Lite långt från centrum
Ttrevlig och hjälpsam personal. Ok frukost. Bra att man kunde hyra cyklar på hotellet (men det hade varit ännu bättre om man det ingått i priset). Läget. Inte så trevligt vid motorvägen som det hörs ganska mkt från nattetid. Långt från city och stränderna, ok om man har bil men annars måste man ta bussen in till stan eller hyra cykel på hotellet.
Hotellet ligger centralt. Rummen hade bra standard. Vi fick direkt en karta där sevärdheter och hotellet markerades. Personalen pratade nästan ingen engelska vilket var lite svårt. Det var väldigt lyhört, vårt rum låg precis vid entren och lljudet kom rakt in i rummet.
Underbar hotellvärdinna, hjälpsam och vänlig. Mycket bra läge, 2-3 hundrameter till shopping och ännu närmare till stranden. Rena och snygga rum. Vårt rum var lite litet. Ganska lyhört. Prat från gatan hördes in i rummet.
The room was clean and the hotel is in a central location which is what I required. I have now been allocated the same room for the last two years as I require a singkle room, however you can not walk around the room easily as it is so small and the window opens in to the room ( Room 26)
great location, good service
There was nothing to like about the ´Hotel´ apart from the town itself which was very nice This has to be classed as one of the worst ´Hotels´ we have ever stayed in, booking out could not have come sooner. The only good point about the ´hotel´ was it was close to the beach. The ´hotel´ (if you could call it that) was grubby, the reception had a lot to be desired, so we guessed what the room would be like. I have stayed in a 1 star hostel that was better than this place. There was doors banging all night, the room was like a shoe box- just grubby and very unwelcoming. The bathroom was just as unwelcoming to use, the shower grubby. The bathroom door had a gap of at least 6 inches at the bottom, so no privacy and the fan in the bathroom was so noisy that we could hear other folks using their bathroom during the night.
nothing really...central location but dead noisy! sheets were not clean (hairs...), the room was very small, the noise from outside and from the hotel (apparently not insulated) : a lot of doors banging until 3 in the morning. Then rooster waking up at 4:30...
I have been staying here for a number of years and always find it very welcoming, excellent location for beach and shopping, brilliant tapas and very good dinner menu
Nice place A bit noisy
Fantastiskt läge på överkomligt taxipris til city En riktig bartender saknades.
utsikten att de hade dragit kostnaden på visakortet i förväg och inte kunde rätta till det i efterhand (jag hade velat betala kontant). För långsam incheckning
Reception staff were very polite and helpful despite me not speaking Spanish. My room was cleaned and tidied to a high standard. Overall my stay was a pleasant experience. John Gannon
Very nice hotel, reception staff were nice. Very clean hotel. 25 min walk to San Sebastian, very manageable but bus stop is just around the corner also which is very regular. Would definitely stay here again. Very expensive but accomodation in San Sebastian appears to be so.
It's a good hotel, with good quality / price ratio. It is new, free WI-FI, clean, easy.They have bikes for rent (manual & electric). The location it is far from the center and way up the mountain !! (only 6-7 euros by taxi). If you take the bike, you will be climbing the "Tourmalet"
Modern hotel with good facilities Air con not very efficient and very noisy. Can't believe that a hotel can run out of butter during breakfast !! Quite away from town centre, but taxis readily available and only 6/7 euros
You need a car as it is 10 mins out of city, but there is also a good bus service which we used instead of car. Great coffee/bar in foyer.Balcony overlooking the city was nice. Having a balcony was great, but it would be nice if it had a small table and chairs there.
that was the best hotel i stayed during my spanish trip. comfortable, great room, wi-fi, new design
Access to internet free of charge. Breakfast should be self service like in most part os hotels.
There should be a bench for luggage where the traveller can unpack with ease. As it was--because there was no luggae bench, I had to bend down on the floor. I have a back problem, and bending is not good for people like me no matter how careful you are. You do need a car to get around. Although there are buses, it's difficult to find your way back to the hotel once you get the bus in (as I did). The signs to the hotels are too few and far in between--although they start pretty early in town. For brand new tourists, it is difficult to spot the signs and follow while watching for traffic.